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Residence Inn Dallas Central Expressway

3.0 of 5
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10333 North Central Expressway, Dallas, TX 75231
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Residence Inn Dallas Central Expressway
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Ranked #96 of 192 Hotels in Dallas
A recent review
5 of 5 stars reviewed 3 weeks ago
Kirma H
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49 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grand Rapids, Michigan
Contributor
17 reviews 17 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed here back in February. Didn't have the greatest stay. My comments can be found in a previous review. After all was said and done the first time, the GM sent me 2 free night vouchers to use at any Residence Inn in the country. That was all well and good and I thought I was done with my... More 

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Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you so much for taking time to help us to understand what happened to you. Please accept our apology as a team. The challenge you experienced in St Louis was handled beautifully by their staff and followed up by our Leadership as they paid for the room nights directly. We appreciate your loyalty to Marriott and look forward to... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was so convenient to the highway for all the activities that we planned for spring break. The hotel is very clean and staff very friendly and helpful. I would recommend this hotel to anyone especially for families. Hope to stay there again.

Was this review helpful? Yes
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making the choice to spend this time with us at Residence Inn. Family time is so precious and we understand how important it is to capture memories. We look forward to welcoming you again after we complete our renovations. The beautiful new lobby and breakfast room as well as the bright colors and new furnishings in our... More 

Grand Rapids, Michigan
Contributor
17 reviews 17 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 4, 2015

I stayed here for business for 6 nights. As someone who normally stays at Marriott properties, I found this property to be needing some help. Personally, I found the layout to be a bit confusing. I'm also not a fan of exterior hallways. Pros: the staff. Friendly and very accommodating. The property is older and the staff was friendly when... More 

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Lynn M, Front Office Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for indicating that you will come to stay again. We are under a full renovation. The new colors, carpets and furniture are so wonderful. You are right, our staff is amazing. They will make certain that our guests leave feeling that they have been heard and the issue addressed. Please join us soon and enjoy the fresh new... More 

United States
Top Contributor
50 reviews 50 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed completely on points and my stay was very comfortable. The staff was very friendly and courteous. This location is conveniently located near the highway and popular attractions and gas stations.

Was this review helpful? Yes
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

We agree with; you our location is wonderful. Everything from the North Park Center, great restaurants and access to the arts and sports events combine to make this a great location. In addition; our hotel and staff are so welcoming. Please join us again soon; we are looking forward to your return. More 

Honolulu, Hawaii
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2015

On the cross over from September to October of 2014, I slipped into Dallas to cover the Ebola outbreak at Texas Health Presbyterian Hospital ! Someplace close I need to stay since the hours of media coverage would be around the clock. Thank Heaven and 7/11 for the Residence Inn at Central Express way! The good; was the staff that... More 

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Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making the choice to call our hotel your base during this crisis. It was an honor to have the support and media teams here at our hotel. We look forward to providing a warm welcome in the future and under less stressful circumstances. The future; which is February 2015 will usher in a full renovation. We anticipate... More 

Pittsburgh, Pennsylvania
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

WOW! Is what I thought when I walked in. Too bad it was only for one night. The room was gorgeous! A small apartment. Separate bedroom with kitchen and living room with fresh bold colors. Clean. Centrally located within minutes from downtown. Right off Central Expressway.

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Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making this your new destination in Dallas. We are so excited to share the news that good is soon to be even better. The renovations will begin in the early spring. The update will make this location the premiere Residence Inn in the North Dallas area. We can’t wait for the big reveal. Please join us again... More 

Raleigh, North Carolina
Top Contributor
211 reviews 211 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed November 14, 2014

The property is extremely old, and clearly management/ownership doesn't value maintaining the property. The light sockets do not work properly. The lady at the front desk was nice, but not efficient whatsoever and very slow. The internet was slow. The breakfast was well below average. I had to go outside to get to my room (which felt like a rundown... More 

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Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Please accept our apology for failing to meet and exceed your expectations. We understand how elements of your experience have left you feeling frustrated and disappointed. It is my sincere hope that you will join us again after our renovation which will begin very soon. We have the most dedicated and attentive group of associates who are waiting to welcome... More 

Travelers are raving about these Dallas hotels

Waco, Texas
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 21, 2014

The rooms were very spacious, although the bathrooms were small. I had booked a single suite, but they upgraded me. The front desk lady was nice, but she wasn't very professional and didn't seem in a hurry to help me (I arrived late at night). It was kind of difficult to get to my room and parking was far away.... More 

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Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making our hotel your first choice for your recent trip to Dallas. Our team here at Residence Inn takes every suggestion very seriously. It sounds as though an opportunity for a suite was welcome; however you had other concerns. We have a large parking area that is available to both of our hotels. It is enclosed on... More 

Edmond, Oklahoma
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 6, 2014

Looked up Pet Friendly hotels. Found myself on Marriott.com website.Was please to see that Residence Inn was pet friendly because I generally like Marriott hotels. Booked my room and arrived at 10pm. Surprised. The Residence Inn wanted me to pay $100 Pet Fee and sign a indemnity contract. Had no choice to pay (although the contract says that if the... More 

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

At Residence Inn we appreciate all of our guests. The experience and the information provided are very important. We need to make certain that our guests who bring the family pet can clearly see, before they arrive that we find it necessary to charge a pet fee. The pet fee is important to our guests who stay in the room... More 

Wichita, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 27, 2014

My husband and I took a four day getaway weekend in Dallas, and spent two of our nights in this Residence Inn. We couldn't say enough good things about the property and our stay. The staff - front desk, housekeeping, food service - are all fantastic. The hotel - main lobby, eating area, pool area, hallways and common areas, and... More 

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you so much for such an awesome review. We are always so glad that our guests have had a memorable experience. Addison is wonderful for dining out, and the Magic Time Machine is perfect for family fun or first dates. We look forward to your return and hope your family has a great summer. More 

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