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Residence Inn Dallas Central Expressway

3.0 of 5
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10333 North Central Expressway, Dallas, TX 75231
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Residence Inn Dallas Central Expressway
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Ranked #95 of 192 Hotels in Dallas
A recent review
5 of 5 stars reviewed 1 week ago
Orlando M Paramaribo, Paramaribo, Suriname
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51 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paramaribo, Paramaribo, Suriname
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

For staying for almost a week in Dallas we had to find a nice place with a full kitchen while still affordable. We like to cook our own meals when staying abroad for a while. After travelling through Texas (and eating lot of fast food) for a week we settled here and we did not regret it: the unique layout... More 

Was this review helpful? Yes
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for taking time during your travels to join us. We absolutely agree with you in every way. The hotel just completed a full renovation and we think that it looks amazing. In addition; our Team of dedicated and generous associates reaches out to make each and every guest feel welcome. We feel that this is a rare quality... More 

Texas, United States
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 17, 2015

I was here for a conference at SMU, which is about a 10 minute drive away. The hotel has been recently updated. The rooms are nice, bright, and spacious. The beds are comfortable. There is a good amount of road noise and the walls are thin, so a loud neighbor would be a serious issue. I spent time hanging out... More 

Was this review helpful? Yes
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making the choice to stay at the newly-renovated Residence Inn. The fresh, contemporary colors, textures and open-concept areas are only surpassed by our tenured staff. They will make your feel at home. Thank you for mentioning the computers. We have new computers in the lobby that are now up to speed. They needed an adjustment that has... More 

Grand Rapids, Michigan
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 10, 2015

I stayed here back in February. Didn't have the greatest stay. My comments can be found in a previous review. After all was said and done the first time, the GM sent me 2 free night vouchers to use at any Residence Inn in the country. That was all well and good and I thought I was done with my... More 

Was this review helpful? Yes 2
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you so much for taking time to help us to understand what happened to you. Please accept our apology as a team. The challenge you experienced in St Louis was handled beautifully by their staff and followed up by our Leadership as they paid for the room nights directly. We appreciate your loyalty to Marriott and look forward to... More 

Travelers are raving about these Dallas hotels

1 review
5 of 5 stars Reviewed May 1, 2015

This hotel was so convenient to the highway for all the activities that we planned for spring break. The hotel is very clean and staff very friendly and helpful. I would recommend this hotel to anyone especially for families. Hope to stay there again.

Was this review helpful? Yes
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making the choice to spend this time with us at Residence Inn. Family time is so precious and we understand how important it is to capture memories. We look forward to welcoming you again after we complete our renovations. The beautiful new lobby and breakfast room as well as the bright colors and new furnishings in our... More 

Grand Rapids, Michigan
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 4, 2015

I stayed here for business for 6 nights. As someone who normally stays at Marriott properties, I found this property to be needing some help. Personally, I found the layout to be a bit confusing. I'm also not a fan of exterior hallways. Pros: the staff. Friendly and very accommodating. The property is older and the staff was friendly when... More 

Was this review helpful? Yes 1
Lynn M, Front Office Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for indicating that you will come to stay again. We are under a full renovation. The new colors, carpets and furniture are so wonderful. You are right, our staff is amazing. They will make certain that our guests leave feeling that they have been heard and the issue addressed. Please join us soon and enjoy the fresh new... More 

United States
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed completely on points and my stay was very comfortable. The staff was very friendly and courteous. This location is conveniently located near the highway and popular attractions and gas stations.

Was this review helpful? Yes 1
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

We agree with; you our location is wonderful. Everything from the North Park Center, great restaurants and access to the arts and sports events combine to make this a great location. In addition; our hotel and staff are so welcoming. Please join us again soon; we are looking forward to your return. More 

Honolulu, Hawaii
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 9, 2015

On the cross over from September to October of 2014, I slipped into Dallas to cover the Ebola outbreak at Texas Health Presbyterian Hospital ! Someplace close I need to stay since the hours of media coverage would be around the clock. Thank Heaven and 7/11 for the Residence Inn at Central Express way! The good; was the staff that... More 

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Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making the choice to call our hotel your base during this crisis. It was an honor to have the support and media teams here at our hotel. We look forward to providing a warm welcome in the future and under less stressful circumstances. The future; which is February 2015 will usher in a full renovation. We anticipate... More 

Pittsburgh, Pennsylvania
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 2, 2014

WOW! Is what I thought when I walked in. Too bad it was only for one night. The room was gorgeous! A small apartment. Separate bedroom with kitchen and living room with fresh bold colors. Clean. Centrally located within minutes from downtown. Right off Central Expressway.

Was this review helpful? Yes
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making this your new destination in Dallas. We are so excited to share the news that good is soon to be even better. The renovations will begin in the early spring. The update will make this location the premiere Residence Inn in the North Dallas area. We can’t wait for the big reveal. Please join us again... More 

Raleigh, North Carolina
Level Contributor
213 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
1 of 5 stars Reviewed November 14, 2014

The property is extremely old, and clearly management/ownership doesn't value maintaining the property. The light sockets do not work properly. The lady at the front desk was nice, but not efficient whatsoever and very slow. The internet was slow. The breakfast was well below average. I had to go outside to get to my room (which felt like a rundown... More 

Was this review helpful? Yes 1
Lynn M, Manager at Residence Inn Dallas Central Expressway, responded to this review

Please accept our apology for failing to meet and exceed your expectations. We understand how elements of your experience have left you feeling frustrated and disappointed. It is my sincere hope that you will join us again after our renovation which will begin very soon. We have the most dedicated and attentive group of associates who are waiting to welcome... More 

Waco, Texas
Level Contributor
67 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 21, 2014

The rooms were very spacious, although the bathrooms were small. I had booked a single suite, but they upgraded me. The front desk lady was nice, but she wasn't very professional and didn't seem in a hurry to help me (I arrived late at night). It was kind of difficult to get to my room and parking was far away.... More 

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making our hotel your first choice for your recent trip to Dallas. Our team here at Residence Inn takes every suggestion very seriously. It sounds as though an opportunity for a suite was welcome; however you had other concerns. We have a large parking area that is available to both of our hotels. It is enclosed on... More 

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