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All 187 Dallas hotels

Residence Inn Dallas Central Expressway

3.0 of 5 Hotel   |   10333 North Central Expressway, Dallas, TX 75231
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Ranked #96 of 187 hotels in Dallas
A recent review
  • Reviews (36)
  • Photos (23)
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36 people have reviewed this hotel

Traveler rating
    9
    17
    3
    4
    3
See reviews for
15
5
2
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Any
English first
Tulsa, Oklahoma
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here because there was a group on and I am a Mariott Rewards Elite member, AND I have stayed at MANY residence inn's across the US. This was a great location, right off the expressway and MINUTES away from most things in Dallas. We arrived and there was a little confusion on our room, but it was fixed,... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you so much for the kind and generous words. We appreciate your high praise for our staff and hotel. We are always looking for ways to improve our offerings. Currently we are finishing our exterior updates, including new gardens. Please join us again soon, we are very family friendly. The concerns you provided have also been addressed. Thank you... More

Gurdon, Arkansas
1 review
3 of 5 stars Reviewed 4 weeks ago

Honestly, the size of the room was great. I had my fiance' and my two teen sons with me. My son's switched out the bedroom, because we were there two nights. While one was sleeping in the bedroom, the other slept on the couch. We had attempted to pull out the sleeper sofa, but decided against it because we found... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for taking time to share your experience with us. We consistently work to address the concerns our guests have shared. Please consider joining us again soon and allowing us the opportunity to meet and exceed your expectations. Have a great day. Lynn Martin, General Manager More

Dallas, Texas
2 reviews
2 of 5 stars Reviewed February 11, 2014

I am a business customer who works from the hotel on occasion. The experience of staying here has been unacceptable. The internet service was recently 'upgraded' to be 'faster' (their words, not mine). The upgraded service DISCONNECTS you every 24 hours and requires a log-in. I've been cut off from business and conference calls, which I conduct from my computer,... More

Was this review helpful? Yes
Lynn M, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for taking time to tell us about your recent experience. Please accept my sincere apology as we unfortunately have disappointed you. Even though it is absolutely necessary; there is never a really good time to update the hotel. The construction team is working as quickly as possible to complete the new siding and windows, and the new high... More

Austin
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 19, 2013

For the last 15 years we have stayed at this property several times. It had been 5 years since our last visit. The property is in pretty good shape considering its age. The neighborhood now leaves much to be desired. The breakfast was probably one of the worst we have had. We are Platinum members, and I found it disappointing... More

Was this review helpful? Yes
Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Please accept my apology for the challenges you experienced during your stay. This summer we are in the process of updating the exteriors of our hotel. We are moving as quickly and quietly as possible to ensure our guests comfort. Our location near the George Bush Presidential Library and Museum and North Park Center provides the opportunity to access some... More

Texas
Contributor
15 reviews 15 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 29, 2013

My husband & I stayed at this property in the Fall of 2012. Because of the good experience there, we decided to stay there again this July. We had a small family reunion of 2 nights. Had a 2 bedroom suite & two 1 bedroom suites. Staff was able to give us rooms very close together. All rooms were very... More

Was this review helpful? Yes 1
Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for spending this very special time with your family at our hotel. We appreciate it when our guests trust us with their family reunions. These are opportunities to create great memories. At Residence Inn we want to ensure our guests, while on vacation, continue to enjoy the comforts of home. Please consider contacting our team when you are... More

Estes Park, CO
Top Contributor
53 reviews 53 reviews
22 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed June 10, 2013

I spent three nights in a 2 bedroom suite. I planned a stay for a total of 6 famlly units gathering for a funeral in Dallas, making all the reservations and paying for all the rooms. The staff nailed the requested accommodations and even put us in rooms near one another. The unit was clean. It was hard to open... More

Was this review helpful? Yes 1
Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

We are so pleased that you decided to spend this time with us at Residence Inn. Thank you for taking time to post this very important information on Trip Advisor. We are always concerned when our guests provide their feelings about their experiences. It appears as though we failed you by our lack of communication and consistency. It is extremely... More

Greensboro, North Carolina
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 30, 2013

Wow! I have only had one hotel that I have ever felt more unsafe to stay in after years of travel. I had my wife and children and needed something close to this area and thought that the property would be a reasonable choice, but we were wrong. We used the outdoor pool, that was fine for the kids to... More

Was this review helpful? Yes 1
Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for making our hotel your first choice for your family get-a-way. I appreciate the time you spent letting us know how you felt about your experiences. Please accept my apology for failing to meet your expectations. Our Team has your safety and security in mind when the officers maintain a constant presence in the parking lot. They are... More

Washington DC, District of Columbia
Top Contributor
607 reviews 607 reviews
316 hotel reviews
294 helpful votes 294 helpful votes
3 of 5 stars Reviewed April 12, 2013

I stayed here two nights on business in April 2013. I had an average experience. In terms of its decor and amenities, the room met my expectations. I had a two bedroom suite; one of the bedrooms had a standard door, a small shower stall in the room with the toilet, and a sink outside of the bathroom. The other... More

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Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

We appreciate the time and attention to detail you invested in your Trip Advisor posting. At Marriott we believe that success is in the details. I personally read and take seriously every review that is sent to Trip Advisor. Some of the items you mentioned can be changed and some cannot. Those that can be improved upon have been addressed.... More

Lake Texoma
Top Contributor
58 reviews 58 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 3, 2013

Spent one night on a personal trip and was pleasantly surprised with more than just snacks at happy hour. We had mushroom and swiss burgers and potato salad. Was very good considering all it cost was a tip. We got a handicap room because of my husband's knee surgery and the beds were great. Sheets very clean and crisp. Very... More

Was this review helpful? Yes
Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for taking time to let us know how much you enjoyed your recent stay. We want you to know that you are welcome here and that you are not so far from home especially when it comes to a clean comfortable room and a hot breakfast. In addition, the social hour here is served with so much pride... More

Tyler, Texas
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 28, 2013

This hotel was amazing. The rooms were magnificent, the food was great, and the hotel staff was very nice. The only thing that stinks is the stairs. But, suck it up and excercise a little. It is very close to everything near the SMU area. The neighborhood appears a little shady, but don't be concerned at the hotel.

Was this review helpful? Yes
Brad C, General Manager at Residence Inn Dallas Central Expressway, responded to this review

Thank you for such a great review. It sounds as though you really enjoyed your stay here at Residence Inn Dallas Central Expressway. We are always so happy to be a part of travel that leaves our guests with a memorable experience. We are in the business of making certain our guests are relaxed and yet productive. Please stay in... More

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Additional Information about Residence Inn Dallas Central Expressway

Also Known As:
Residence Inn Dallas Central Expressway Hotel Dallas
Residence Inn Dallas Central Expressway Hotel
Residence Inn Dallas
Dallas Residence Inn
Address: 10333 North Central Expressway, Dallas, TX 75231
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 187 hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Dallas Central Expressway 3*
Reservation Options:
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23 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
103

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