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Springhill Suites Dallas Downtown West End

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1907 North Lamar Street, Dallas, TX 75202
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1 room 1 adult
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Springhill Suites Dallas Downtown West End
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358 Reviews from our TripAdvisor Community

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Ashbourne, United Kingdom
Level Contributor
240 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 694 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My wife an I visited Dallas during our February 2016 road trip. We already had tickets for an NBA basketball game at American Airlines Center (Mavs v Heat), and this was easy walking distance. We also wanted to visit the 6th floor museum at Dealey Plaza, and this too was an easy walk. Hard Rock Cafe and House of Blues... More 

Helpful?
Thank Stephen A
Portland, Maine, United States
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We Stayed for 3 nights on business. Had a nice corner suite good views of the city. Couch and living space seemed like it was straight out of the 70s. Had a little kitchen area full sink and fridge. Great shops and restaurants in walking distance. Definitely a good location. Parking was a pain but there was a very nice... More 

Helpful?
Thank MizMae
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Although we fell short of meeting your expectations during your past stay, I hope you will consider SpringHill Suites Dallas Downtown/West End... More 

NEW YORK
1 review
4 of 5 stars Reviewed 2 weeks ago

Springhill suites is a basic, no frills hotel, but it is comfortable and functional for a business trip. The rooms were large, the rate was reasonable, the staff were very accommodating when I got stranded because of the snow storm in New York. Breakfast is basic, but the coffee is good and they always have a pot on in the... More 

Review collected in partnership with this hotel

Helpful?
Thank emmalW1252SD
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Summit Hill, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Room was clean, spacious, and included everything needed while I was away from home.The free breakfast included a lot of choices and was available at a convenient time of day. The location was great as there were many nearby restaurants and the shuttle service was a great addition.

Review collected in partnership with this hotel

Helpful?
Thank kristalh667
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Redding, Connecticut
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this property for three nights in January 2016. It is in the "historic" west end and within walking distance to downtown offices. I had one of the larger suites on the third floor. The room was a nice size and comfortable. Not the newest or poshest furniture and accessories but everything was clean and in perfect working order.... More 

Review collected in partnership with this hotel

Helpful?
Thank CB1213
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The absolute best staff of any hotel I have ever stayed at. No matter what time of day or who you talk with you will be greeted with a smiling face and a helpful attitude. The clean rooms and great location are worth the price alone. The attitude of Chelsea and the rest of the staff is priceless!

Review collected in partnership with this hotel

Helpful?
Thank allen7334
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

bigolepig
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed two nights at this hotel. Nice location for all things in the West End of Dallas. Close to American Airlines Center and House of Blues. Room was clean, decent sized. Quiet place, especially when we noticed the VERY large group of foreign travelers in the lobby checking in...never heard anything. Would stay here again if I am in the... More 

Helpful?
Thank bigolepig
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Home
Level Contributor
90 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

By far the best location for a hotel in Dallas. Walk to everything, and I mean everything. Perot, Aquarium, restaurants, American airlines arena, etc. It wasn't the cleanest Marriott we've stayed at. Pretzels on the floor, some kind of "syrup" on the table. Wasn't the cleanest, but people there were very friendly. Staff was GR8. Look, I'd stay there again... More 

Helpful?
Thank msadler99
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

More 

Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great location to walk, and good restaraunt choices around West End. Adjoining suites were super convenient . If they would place more fresh fruit on breakfast bare, and keep coffee urns filled, they could get a higher rating...plus keep coffee hot in lobby. Had a 'special' rate, so good value for 2 nights. Did not have to use car, park... More 

Helpful?
Thank Etfortworth
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

Ridgecrest, California
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 31, 2015

This hotel has a great location to the tourist spots. We walked to the Reunion Tower around 8:00 PM. It took about 15 minutes to get there. I felt very safe with my family walking there. In the morning we walked to Perot Museum, about an eight minutes walk and then to the Sixth Floor Museum, about 7 minute walk.... More 

Helpful?
Thank explorer1421
Joe T, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for sharing your experience at the SpringHill Suites Dallas Downtown/West End through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and... More 

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