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All 188 Dallas hotels

Springhill Suites Dallas Downtown West End

3.0 of 5 Hotel   |   1907 North Lamar Street, Dallas, TX 75202 (Downtown Dallas)
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67%
Ranked #73 of 188 hotels in Dallas
A recent review
5 of 5 stars reviewed 1 week ago
wil4reeman Las Vegas, Nevada
  • Overview
  • Reviews (230)
  • Photos (42)
  • Amenities
  • Room tips (43)
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230 people have reviewed this hotel

Traveler rating
    55
    97
    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

Ended up downtown, so I'd be at the same hotel as my sister. What a great choice! Neither one of us has stayed here before. The staff was what made our stay memorable. They were kind, friendly and very helpful. We felt like family. They knew the area, as well as their own hotel. The valet staff was enjoyable to... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a kind review. Your are definitely correct, our staff is great!!! I will pass aong your kind comments to our team and ensure the valet is aware of your comments too. Thanks again! Jeff Durham General Manager More

Kansas City, Missouri
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am an exclusive Marriott user. I had the chance to stay there this past weekend. It was close to where I needed to be and it sounded as if it was surrounded by lots of places. It was across the street from the aquarium. I used the valet parking because using the public parking meant I would have to... More

Was this review helpful? Yes 1
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review. I will share it with the staff members you identified. Sincerely, Jeff Durham General Manager More

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel over the July 4th holiday. We were pleasantly surprised with our room. We decided to pay a bit extra for a corner room with a city view. I highly recommend doing this. We had two beautiful and different views of downtown Dallas, including the Reunion Tower. The hotel staff was pleasant and helpful, especially the... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review. The corner rooms are very popular and do have great views. I will share you kind comments with our staff. Our team enjoys hearing about the feedback concerning their service. Thanks again! Sincerely, Jeff Durham General Manager More

Branson, Missouri
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a good free stay on the way to the airport. The car parking seemed complicated. We never found the lot so we had valet park it. Valet would park it in another parking lot that wasn't secure. Did have a guard at night but not fenced in the front desh told me. So had to have them bring... More

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jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review. We do have two options for parking here at the hotel. Valet Parking which is $22 + tax per day and self-parking. There are many options in the downtown area for self-parking with different price points. We generally recommend the open lot directly across from the hotel or the parking... More

Abilene, Texas
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I am a Marriott Gold Rewards member, and had the opportunity to stay at this hotel a couple of weeks ago. I was pleasantly surprised at the location, and its access to several attractions. We were able to walk to everything we wanted to see, and found some great restaurants nearby. I have stayed at several Springhill Suites over the... More

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jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review. We are in the process of replacing many of our older air conditioner units with a newer, quieter unit. We hope to have this project complete by early 2015. Thank you again for the review and for staying at our SpringHill Suites. Sincerely, Jeff Durham General Manager More

Killeen, Texas, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is amazing. I wish we had more time in Dallas to explore because it's right across the street from the Aquarium. There are several restaurants (chain) like hooters, Dick's Last Resort, etc all within a stones throw of the hotel. The rooms were great and had a mini kitchen in them. My only complaint is... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to share your experience at the SpringHIll Suites Dallas West End. It is great to read such positive comments. We are in the process of replacing our AC units to a quieter unit and hope to have this project complete by early 2014. Sincerely, Jeff Durham Genera Manager More

Bogota, Colombia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

within walking distance to a great selection of restaurants. customer service is excellent, rooms ok. parking garage available, recommend parking the car and walking everywhere for extended stays. great continental breakfast.

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to complete a review for our property. Sincerely, Jeff Durham General Manager More

Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

I stayed here for almost a week while at a work conference. The location was fantastic for sight seeing and restaurants. Room was very comfortable and the views of the lights at night was beautiful. If I ever go to Dallas again I WILL stay here!

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to share your experience at our hotel. We hope to see you on your next trip to Dallas. Sincerely, Jeff Durham General Manager More

Arkansas
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 5, 2014

The rooms are very spacious. It's about 6-7 blocks from the convention center. It was a nice walk...just take Market St (behind hotel) to convention center to avoid bus station and transients about 3-4 blocks down. Market St. area has LOTS of restaurants to choose from. There are a few other restaurants a couple of blocks opposite direction of convention... More

Was this review helpful? Yes 1
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review. It is always great to read such positive comments in regards to our hotel and staff. I have shared the review with our staff. Sincerely, Jeff Durham General Manager More

Nashville, Tennessee
2 reviews
5 of 5 stars Reviewed May 28, 2014

The staff was friendly and helpful and the room was clean. I was in town for a hockey game and the walk there was easy. (The walk back, not so much. Stars fans are NOT nice to visiting fans, but that has nothing to do with this hotel! ;) ) When I got to the airport to go home, I... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the kind review. I have shared it with our staff. Sincerely, Jeff Durham General Manager More

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Additional Information about Springhill Suites Dallas Downtown West End

Address: 1907 North Lamar Street, Dallas, TX 75202
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Dallas Downtown West End 3*
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Also Known As:
Springhill Suites Dallas Downtown West End Hotel Dallas
Dallas Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style
#64 Business Hotel in Dallas
Hotel Class
Number of rooms
149

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