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All 188 Dallas hotels

Springhill Suites Dallas Downtown West End

3.0 of 5 Hotel   |   1907 North Lamar Street, Dallas, TX 75202 (Downtown Dallas)
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Ranked #71 of 188 Hotels in Dallas
A recent review
4 of 5 stars reviewed 1 week ago
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243 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I stayed only for a night. Hotel location was great: 20 mins to AirPort, 15 to Everywhere you want to go shopping, business, etc. Staff was efficient and helpful. Room clean and spacious, a Little old furniture, nothing luxurious but that's what we just needed. Parking is an area to impruve but valet parking guys are very good also. Definitely... More

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NJ
Contributor
19 reviews 19 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel was pretty clean and had a good friendly staff. The girl working the desk late at night was friendly and gave me the fastest check in i think ive ever had in my entire life. The room was also large and spacious. Free wifi is hugely appreciated and has ok speed. The issues: Parking garage across street. No... More

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review on our hotel. We appreciate the kind comments in regards to our staff and hotel. Our hotel, like most large downtown areas, does not have complimentary parking. We offer valet services for a fee and we do have complmentary parking for unloading and loading in our on-site garage. There are... More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was great. The front desk lady was always really helpful when we had questions about how to get from the hotel to our office location and other restaurants in the area. The location is awesome! Easy walk to West End area with nice restaurants. My coworker and I were able to walk to restaurants at night, which was... More

Was this review helpful? Yes 1
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of the SpringHill Suites Dallas West End. I will pass along your kind comments regarding our staff to our team. Sincerely, Jeff Durham General Manager More

Norman, Oklahoma
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

This location is the perfect location for a concert at the House Of Blues. That is the last thing GREAT I will say about this hotel! It started when we arrived I was asked what company I was traveling with. I said I am not this time and there was a quiet sigh after. I then explained that I usually... More

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review and share your experience at our hotel. Our front desk staff does take the time to ask our travelers what company they are traveling with. Several companies have negotiated rates with us and it gives us the opportunity to possibly offer our guests a better rate and also track how... More

New York
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This place was good. Nothing spectacular, but what you'd expect from a chain like Marriott. Could use some minor upgrades here and there, but really nothing major. Staff was good, again could use a little extra training here and there as well.

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of our hotel. Sincerely, Jeff Durham General Manager More

Cheyenne, Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We visited Dallas for our anniversary and decided to stay somewhere that was within walking distance of the things we wanted to see. The hotel was older but still clean and the staff was friendly. Rooms were spacious and quiet. The Valet parking was rather expensive but we found it convenient and the attendants were very nice and helpful. We... More

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

We appreciate you taking the time to write a review of the SpringHill Suites Dallas West End. I will pass on your kind comments regarding our staff to our team. Thank you for choosing our hotel while you were visiting the area and we hope to see you again soon. Sincerely, Jeff Durham General Manager More

Little Rock, Arkansas
Top Contributor
139 reviews 139 reviews
37 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 20, 2014

I had a great stay at this hotel. The room was very spacious with plenty of place to work if required and very comfortable too. It isnt a new hotel however is very clean and pleasant. The staff were really friendly offered to print maps of where I wanted to go and were just really helpful and pleasant. The breakfast... More

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a great review of the SpringHill Suites Dallas West End. We are defintitely in the heart of the West End in downtown Dallas. This corner of the West End seems to be very quite this time of year but still close enough to some of the area nightlife if you want... More

San Jose, California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 20, 2014

My wife and I spent three nights here during a fire chief conference. We really enjoyed the hotel and the friendly staff. The pluses: Friendly staff at reception and the Wednesday complementary wine happy hour Two good quality treadmills, cardio equipment and free weights in the gym Bed was comfortable but a little soft for my taste, lots of pillows... More

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a kind review of the SpringHill Suites Dallas West End. We really enjoyed having your group stay with us and hope to see you again in the future. Sincerely, Jeff Durham General manager More

Austin, Texas
Top Contributor
50 reviews 50 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 16, 2014

While staying for a work conference, this hotel was very close the Kay Bailey Hutchinson Convention Center. Even though the conference had shuttle buses arranged, the hotel was sure to mention that if we had a need, their own shuttle would be able to assist us as well. There is also the FREE Dallas bus line that runs up and... More

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time write such a complete review of the SpringHill Suites Dallas West End. I have shared the few items you had concerns with, with our staff in hopes on improving in these areas. Thanks again. Sincerely, Jeff Durham General Manager More

Madill, Oklahoma
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

We had a great stay. The bed was very comfy, the room was spacious, the view was awesome, and the staff...very helpful and went above and beyond what is expected. We left an item in our room after checking out, and they responded quickly, and had it ready and waiting for us when we returned for it. My hat is... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review and your loyalty to the brand. I will pass along all your kind comments to our team. Thanks again for the review and for taking the time to share your experience at our hotel. Sincerely, Jeff Durham General Manager More

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Additional Information about Springhill Suites Dallas Downtown West End

Address: 1907 North Lamar Street, Dallas, TX 75202
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Dallas Downtown West End 3*
Number of rooms: 149
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Also Known As:
Springhill Suites Dallas Downtown West End Hotel Dallas
Dallas Springhill Suites

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