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All 188 Dallas hotels

Springhill Suites Dallas Downtown West End

3.0 of 5 Hotel   |   1907 North Lamar Street, Dallas, TX 75202 (Downtown Dallas)
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Ranked #64 of 188 hotels in Dallas
A recent review
5 of 5 stars reviewed 1 week ago
Exigeken Little Rock, Arkansas
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237 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
Little Rock, Arkansas
Top Contributor
123 reviews 123 reviews
36 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great stay at this hotel. The room was very spacious with plenty of place to work if required and very comfortable too. It isnt a new hotel however is very clean and pleasant. The staff were really friendly offered to print maps of where I wanted to go and were just really helpful and pleasant. The breakfast... More

Was this review helpful? Yes
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a great review of the SpringHill Suites Dallas West End. We are defintitely in the heart of the West End in downtown Dallas. This corner of the West End seems to be very quite this time of year but still close enough to some of the area nightlife if you want... More

San Jose, California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I spent three nights here during a fire chief conference. We really enjoyed the hotel and the friendly staff. The pluses: Friendly staff at reception and the Wednesday complementary wine happy hour Two good quality treadmills, cardio equipment and free weights in the gym Bed was comfortable but a little soft for my taste, lots of pillows... More

Was this review helpful? Yes
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a kind review of the SpringHill Suites Dallas West End. We really enjoyed having your group stay with us and hope to see you again in the future. Sincerely, Jeff Durham General manager More

Austin, Texas
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

While staying for a work conference, this hotel was very close the Kay Bailey Hutchinson Convention Center. Even though the conference had shuttle buses arranged, the hotel was sure to mention that if we had a need, their own shuttle would be able to assist us as well. There is also the FREE Dallas bus line that runs up and... More

Was this review helpful? Yes
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time write such a complete review of the SpringHill Suites Dallas West End. I have shared the few items you had concerns with, with our staff in hopes on improving in these areas. Thanks again. Sincerely, Jeff Durham General Manager More

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great stay. The bed was very comfy, the room was spacious, the view was awesome, and the staff...very helpful and went above and beyond what is expected. We left an item in our room after checking out, and they responded quickly, and had it ready and waiting for us when we returned for it. My hat is... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review and your loyalty to the brand. I will pass along all your kind comments to our team. Thanks again for the review and for taking the time to share your experience at our hotel. Sincerely, Jeff Durham General Manager More

Henderson, Nevada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is my first stay in the West End, and I was pleasantly surprised. I make annual business trip in July/August each year, and colleagues recommend I stay with them at Spring Hill. Valet and front desk staff were wonderful in honoring all our requests, recommending restaurants and take-out establishments.The property is walking distance to drugstore, bars, and many restaurants.The... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a great review of our hotel. I will pass on your kind comments regarding our staff to our team. We hope to see you again on your next annual trip to Dallas. Sincerely, Jeff Durham General Manager More

Colombo, Sri Lanka
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel in 2013. The room was spacious and had a kitchenette,a sitting area and a closet. From the room, I had a beautiful view of downtown Dallas. All the major tourist attractions - John F. Kennedy Memorial Plaza, Dallas World Aquarium, Dealy Plaza, Old Red Museum - were only a few yards away. There were plenty... More

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jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for such a kind review. We are definitely in the middle of everything in the West End Historic District. Thank you again for the review! Sincerely, Jeff Durham General Manager More

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Ended up downtown, so I'd be at the same hotel as my sister. What a great choice! Neither one of us has stayed here before. The staff was what made our stay memorable. They were kind, friendly and very helpful. We felt like family. They knew the area, as well as their own hotel. The valet staff was enjoyable to... More

Was this review helpful? Yes 1
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a kind review. Your are definitely correct, our staff is great!!! I will pass aong your kind comments to our team and ensure the valet is aware of your comments too. Thanks again! Jeff Durham General Manager More

Kansas City, Missouri
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 15, 2014

I am an exclusive Marriott user. I had the chance to stay there this past weekend. It was close to where I needed to be and it sounded as if it was surrounded by lots of places. It was across the street from the aquarium. I used the valet parking because using the public parking meant I would have to... More

Was this review helpful? Yes 2
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review. I will share it with the staff members you identified. Sincerely, Jeff Durham General Manager More

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed at this hotel over the July 4th holiday. We were pleasantly surprised with our room. We decided to pay a bit extra for a corner room with a city view. I highly recommend doing this. We had two beautiful and different views of downtown Dallas, including the Reunion Tower. The hotel staff was pleasant and helpful, especially the... More

Was this review helpful? Yes 1
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the great review. The corner rooms are very popular and do have great views. I will share you kind comments with our staff. Our team enjoys hearing about the feedback concerning their service. Thanks again! Sincerely, Jeff Durham General Manager More

Branson, Missouri
Contributor
17 reviews 17 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 13, 2014

It was a good free stay on the way to the airport. The car parking seemed complicated. We never found the lot so we had valet park it. Valet would park it in another parking lot that wasn't secure. Did have a guard at night but not fenced in the front desh told me. So had to have them bring... More

Was this review helpful? Yes
jeff d, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review. We do have two options for parking here at the hotel. Valet Parking which is $22 + tax per day and self-parking. There are many options in the downtown area for self-parking with different price points. We generally recommend the open lot directly across from the hotel or the parking... More

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Additional Information about Springhill Suites Dallas Downtown West End

Address: 1907 North Lamar Street, Dallas, TX 75202
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Springhill Suites Dallas Downtown West End 3*
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Also Known As:
Springhill Suites Dallas Downtown West End Hotel Dallas
Dallas Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style
#55 Business Hotel in Dallas
Hotel Class
Number of rooms
149

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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