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Springhill Suites Dallas Downtown West End

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1907 North Lamar Street, Dallas, TX 75202
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Springhill Suites Dallas Downtown West End
Best prices for: 1 room 1 guest
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Ranked #72 of 192 Hotels in Dallas
A recent review
4 of 5 stars reviewed 2 days ago
Nancy B North Babylon, New York
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271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Babylon, New York
Top Contributor
128 reviews 128 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We originally booked the Marriott City Center for our first visit to Dallas. But, upon further review, I changed our reservation to the Spring Hill Suites, West End due to the location. We are so glad we stayed here and not with our original plan. The hotel is within walking distance of so many attractions and right near some of... More 

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Diana, Texas
Contributor
18 reviews 18 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed overnight at the historic West End in downtown Dallas. There is probably not another hotel in a better location that the Springhill Suites. The Spagitti Warehouse is across the street of the rear of the hotel, the Dallas World Aquarium is just across at small parking lot. There are several restaurants, shopping venues and musuems in walking distance.... More 

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of our hotel. Sincerely, Jeff Durham General Manager More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I once again decided on the Springhill Suites again this year (Feb 27th - March 02nd). Wasn't disappointed at all. Last two years was quite, but NCA got wind of this hidden gem. I arrived very early this stay, staff was wonderful, checked me right in. Had a slight issue with a/c heating unit, but staff came up immediately and... More 

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to complete a review and for the continued loyalty to our hotel. We enjoy having the NCA Competition in our area and really enjoy all the excitement these young competitors bring to our hotel. Thank you again for the review. Sincerely, Jeff Durham General Manager More 

Whitefish, Canada
Contributor
20 reviews 20 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice clean, spacious room in trendy Dallas West End district. Convenient to the downtown landmarks and restaurants. Many dining destinations within walking distance as is the JFK museum and we walked to Sharks/Stars game at American Airlines Arena in 20 minutes. Very friendly staff and wonderful full breakfast and free wifi.

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the kind review of the SpringHill Suites Dallas West End. Sincerely, Jeff Durham General Manager More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My only complaint with my room was the air unit. After consulting with the others in my party I found out everyone had the same issue, not just me. The air unit is extremely loud and located right next to the bed. It clicks on and off throughout the night (even if you turn it off) causing me to wake... More 

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of the SpringHIll Suites Dallas West End. We recently reprogrammed all of our in-room air units so they do not cut on and off thrughout the night. I understand how frusterating this can be and I really appreciate the feedback in regards to this issue. I have also shared your... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Typical of Marriott Springhill Suites in other States. It's convenient to the downtown landmarks and restaurants. Many dining destinations within walking distance as is the JFK museum. Onsite parking garage was also convenient.

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Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 21, 2015

I travel the country during the first quarter if each year, to speak at Outdoor Conventions & Expos. This being my first time to Dallas, Texas, I was a bit concerned how this 4 day trip would turn out. Upon arriving at the SpringHill Suites Downtown, West End, I was greeted by a very cordial & friendly staff. Even the... More 

Was this review helpful? Yes 2
Treviso, Italy
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 10, 2015

the hotel is located in a very good position, near the historic west end, where there are many restaurants, and only two blocks from the dart station, that is the best way to get around dallas and the nearby area. The breakfast was complimentary, but there was not a big of choice of meals. The room was big and the... More 

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to complete a review of the SpringHill Suites Dallas West End. I have shared your somments with our team. Sincerely, Jeff Durham General Manager More 

Top Contributor
71 reviews 71 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Our family of 4 (2 teens) enjoyed the space of the suite for our 1 night stay. Although it was cold and rainy restaurants were within walking distance. Breakfast was a good selection. Valet was the best choice as parking was not close by.

Was this review helpful? Yes 1
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for the kind review of our hotel. Sincerely, Jeff Durham General Manager More 

Dublin
Top Contributor
99 reviews 99 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 4, 2015

I spent 5 nights here with 3 friends. The location was good as it was near the convention centre, but the area is a bit dead at night and not somewhere particularly pleasant to walk around. The room was big enough for the 4 of us, and the beds were comfortable. The pull out bed was more comfortable than expected.... More 

Was this review helpful? Yes 1
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review for our hotel. In an effort to keep costs down we do use disposable plates/silverware for our complimentary breakfast. The Marriott brands that charge for breakfast do have nice plates and silverware but that is generally factored into the cost of the breakfast. Thank you again for the review. Sincerely,... More 

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