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Springhill Suites Dallas Downtown West End

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1907 North Lamar Street, Dallas, TX 75202
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Springhill Suites Dallas Downtown West End
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Springhill Suites Dallas Downtown West End
Springhill Suites Dallas Downtown West End
Springhill Suites Dallas Downtown West End
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284 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Orlando, Florida
Top Contributor
154 reviews 154 reviews
6 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is pretty good. Excellent rooms, excellent stuff, couldn't have asked for anything more. And it's very close to the JFK things, and the West end restaurants and the aquarium is the next block over. Definitely recommend it.

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Omaha, Nebraska, United States
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perfectly located in the Downtown. Lots of food options and the shuttle can take you anywhere within a 2 mile radius. The DART is walking distance from the hotel. Self Park is $6 per exit across the street. We loved staying here.

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a complete review of the SpringHill Suites Dallas West End. I hope if you are in the Dallas area you will stay with us again. Sincerely, Jeff Durham General manager More 

Chico, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

The valet staff were very nice and kind and gave information about cheaper parking if we desired it. The front desk was very nice and professional with a cookie given out that were very delicious. The front desk gave us the option of which side we wished to look out and and see and also the floor that we wanted.... More 

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a great review of the SpringHill Suites Dallas West End. We love the House of Blues and they have some really great shows/concerts there. We are very lucky to have them within walking distance of the hotel. I hope to see you again on your next visit. Sincerely, Jeff Durham General... More 

Blackwood, New Jersey
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the most pleasant experience with this hotel. My friend had some issues with her Marriott gift card but the manager (I believe he's the district manager) was helpful, patient and accommodating. I enjoyed the delicious cookies upon arrival and all of the warm friendly lobby staff. Eventually, my friend was able to get assistance with her card by... More 

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review. I actually remember you and your friend from when you all checked in. I am glad your stay was pleasant and I hope you visit us again if you are in the Dallas area. Thank you again for the kind review. Sincerely, Jeff Durham General Manager More 

Noida, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 weeks, over all very good experience. Location is very nice all the restaurants are at walking distance. Breakfast is also very nice. Gym facility and pool are average, rooms are cozy and comfortable.

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of the SpringHill Suites Dallas West End. We are definitely in a great location with lots to do within walking distance. We really appreciate you staying with us for 3 weeks. If you need additional reservations in the future, please call me directly and I will be happy to assist... More 

Berkeley heights, New Jersey, USA
Top Contributor
173 reviews 173 reviews
33 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I came here for a conference. I have always been a Marriott guy. Though there are other hotels closer to the convention center, I still chose to stay at SpringHill suites, which offers quality at an affordable rate. The hotel is only .7 miles (10 minutes by walk) away from the convention center and only 3 minutes walk to the... More 

Was this review helpful? Yes 1
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for writing such a complete review of our hotel. I have shared your review with our team to let them know how much our guests appreciate our hotel. I hope we see you again on your next trip to Dallas. Sincerely, Jeff Durham General Manager More 

Sydney, Australia
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Located on edge of west end tourist/historical area. close to dart transport restaurants and attractions. cvs store nearby for snacks drinks. staff very friendly and helpful. breakfast is a winner - best I have had in this style of hotel. room comfortable clean and well maintained. I had no car which makes getting around interesting in Dallas. DART train was... More 

Was this review helpful? Yes 2
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for writing such a great review of the SpringHill Suites Dallas West End. I will pass on your kind comments to our staff. I am glad you were able to use the DART transportation system. It is really great for getting around the area. Thank you again for the review. Sincerely, Jeff Durham General Manager More 

Richmond Hill, Georgia
Top Contributor
72 reviews 72 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is centrally located in downtown Dallas, within walking distance of restaurants, shops and museums. Check-in was fast and efficient (even at 1 AM when we checked in). Breakfast was good; I especially like that there was more than one person staffing the breakfast area. We seemed to encounter a lot of noise both from the street and adjacent... More 

Was this review helpful? Yes 2
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of our hotel. The AC/Heating units we have are the normal PTAC units in most moderate brand hotels. We are in the process of changing many of these units out with a quieter brand that will still be able to keep up with our large rooms. I hope if you... More 

Princeton
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

Arrived at 11 PM Staff very friendly and helpful. Room clean and comfortable. WE had a suite for 5 people. Everyone was comfortable. up at 7 AM on the road at 8 AM . Great breakfast easy check in and out.

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Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write a review of the Springhill Suites Dallas West End. We think are complimentary breakfast is GREAT too. I will pass along you comments to our morning server. She really enjoys hearing from past guest in regards to her breakfast offerings. Sincerely, Jeff Durham General Manager More 

Baton Rouge, Louisiana
Top Contributor
85 reviews 85 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 15, 2015

Great Location! Once we arrived, we walked everywhere we wanted to go (aquarium, JFK museum, Reunion Tower). You could even walk to American Airlines Center and the Perot Science Museum. Several restaurants are within easy walking distance too. There's also easy access to public transportation. There is no on site parking. They will valet park your car (in a garage... More 

Was this review helpful? Yes 1
Jeff D, General Manager at Springhill Suites Dallas Downtown West End, responded to this review

Thank you for taking the time to write such a great review of the SpringHill Suites Dallas West End. There are definitely lots of things to do in our area. Thank you again. Sincerely, Jeff Durham General Manager More 

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