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The Magnolia Hotel Dallas

#12 of 192 Hotels in Dallas
Certificate of Excellence
Hotel website
1401 Commerce St., Dallas, TX 75201
Special Price
$30 off
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The Magnolia Hotel Dallas
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The Magnolia Hotel Dallas
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2,498 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Who doesn't love happy hour drinks, bedtime milk and cookies and hot breakfast in the morning? The comfy, clean room and friendly staff make it even better. I love staying at the Magnolia and will definitely return again.

Was this review helpful? Yes 1
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear ChristyDCook, You! You didn't have to review your stay with us, but you did. Well, we wanted to thank you for it. Continue being awesome. Much thanks for all the compliments. Next time your in town, let's do it again! Best, Ryan More 

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very busy weekend downtown with proms etc. which probably accounted for a longer check-in process. I was unaware that The Magnolia used a valet service (my fault) so there was slight confusion initially but the valet service was extremely helpful and accommodating. The layout of the hotel itself was intriguing and they offered many amenities. (Complimentary breakfast, drink coupons for... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear Katlowry, While we understand from your review that things weren't all the way awesome, we're taking this review and constantly improving our services. Your feedback is invaluable to this process - so thank you for helping improve our awesome. We're thrilled you complimented our great staff and valet service. Next time you are in town we would love to... More 

Pontypridd
Top Contributor
214 reviews 214 reviews
106 hotel reviews
186 helpful votes 186 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

So, the location is decent, right in the centre of town. Some of the staff are great and really friendly and helpful (half the reception staff who worked the weekend we were there, the bar staff, the doormen). The suite was large. Flying Horse café attached to the hotel had great drinks and you got 10% from staying at the... More 

Was this review helpful? Yes 2
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear Gareth M, It's not always easy hearing less-than positive reviews, but we appreciate them more than the good ones. You've shared your experience and we've learned from it, learned about ways we can become better. Thank you for complimenting where deserved and calling attention to ways we can improve our customer service. Thank you and keep us in mind... More 

California
Top Contributor
69 reviews 69 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We enjoyed our stay at the Magnolia. The room and bathroom were excellent, and very clean. We enjoyed the evening cocktails and nightime cookies and milk, as well as the breakfast. The hotel is well located in downtown Dallas, and we could walk to a lot of places.

Was this review helpful? Yes
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear pico1, We're so happy you had such a great experience during your stay! We're glad you enjoyed happy hour and of course our milk and cookies. Keep us in mind for the next one. We hope to see you again soon. Best, Ryan More 

Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I visited Dallas on a company project and was allocated rooms at the Magnolia Hotels. Its one of the oldest hotels in Dallas and has strived to keep up with the times. A decent stay with a comfortable bed and good facilities. The valet service was a boon! My only crib is about the lift being too old and creaks... More 

Was this review helpful? Yes 1
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear suniltimothy, We're so happy you had such a great experience during your stay! Thank you for taking the time to review and calling attention to our comfortable rooms and valet service. We have taken note of your comment regarding our elevator service as well. Thanks again. Keep us in mind for the next one. Best, Ryan More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed for 4 nights with the comfort bed and pillows. The complementary breakfast was ok, but not have many choices much. However, I experiencec that TV sound always broken down even the machanic man came to fix. On 3rd day, I came to my room around 3 pm and found my room widely opened with those of towels on... More 

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Very dirty rooms! But most of all the valet people broke my car door handle and literally tried to glue it back on, like I wouldn't notice. It had wet glue or something wet and white all on it when I tried to open it the handle came off in my hand. Valet said they didn't do it and hotel... More 

Was this review helpful? Yes 2
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear Lindsay A, Your concerns have been addressed to the appropriate parties and we have noted your experience with our valet team. Thank you for taking the time to review your stay with us, and offering us a chance to continue improving our customer service. Regards, Ryan More 

Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Overall a very good experience. Rooms are a little dark, the elevators a little slow, and the breakfast could have been a little more extensive then eggs, potatoes, and biscuits but overall a very nice stay. I highly recommend using the valet service (which was great) because parking in downtown Dallas completely sucks (it's well worth $24 not having to... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear Dotzism , We're so happy you had such a wonderful time! Thank you for taking the time to review and complimenting our valet service, front desk staff and the appearance of your room. We also appreciate your feedback regarding the breakfast and elevators. We hope to see you again! Best, Ryan More 

New Jersey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

i needed to take the freight elevator as the customer elevator was not in service one evening. when they were in service they are surprisingly S L O W. The music in the common areas is just too loud and the temperature in the common areas is just too cold. ah, room service; ordered wine and food. ten minutes later... More 

Was this review helpful? Yes 1
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear rich w, We have shared your concerns with our staff and are constantly working to improve our customer service. Your feedback is invaluable to this process. Thank you for your review. We are taking seriously your comments regarding the room service and elevators and we have communicated with the appropriate parties. We're happy you enjoyed your room and the... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This was the best hotel stay that I have ever had & I have traveled extensive ly. I received first class service from the moment I drove up to valet parking to check in until the moment I departed! The staff was excellent, my room was spacious and modern, and the amenities were very nice. I will definitely stay here... More 

Was this review helpful? Yes
Ryan E, Public Relations Manager at The Magnolia Hotel Dallas, responded to this review

Dear Dyerrush, Wow! You said too many awesome things about us. Now we're never gonna find someone as nice as you. Thank you for being so complimentary. We're thrilled you had such a wonderful stay with us! Consider us next time your in town. We'll be here for you. Best, Ryan More 

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