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All 188 Dallas hotels

InterContinental Dallas

4.0 of 5 Hotel   |   15201 Dallas Parkway, Dallas, TX 75001
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Ranked #79 of 188 Hotels in Dallas
A recent review
5 of 5 stars reviewed 1 week ago
Chauvin Austin, Texas, USA
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446 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Austin, Texas, USA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Here for a veterans reunion group. We were impressed with the staff as soon as we arrived. Room was very nice and clean. The best experience was with the dining room for breakfast and lunch. Very good food and excellent service. The banquet food was good, too.

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Chauvin, Thank you so much for choosing to stay at the InterContinental® Dallas for your reunion and for taking the time to share such wonderful comments while you are still at the hotel. I am very happy to hear that you are enjoying our accommodations, culinary offerings and that you were impressed with our staff, I will definitely relay... More

MADISON
Top Contributor
81 reviews 81 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall, I would give this hotel 4 stars. The beds in the rooms were very comfortable, actually I slept thru the night. Everyone was very friendly and professional. The restaurant had good food but on the pricey side.

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear CLARKE J, Thank you for taking the time to share your recent experience with us. I am happy to hear that you found our beds to be comfortable and our staff to be friendly and professional, I will definitely relay the kind words to my team. We hope to welcome you again in the near future. Sincerely, Stefan Huber... More

The Woodlands, Texas
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently chose this hotel for a stay near the Galleria/Plano and was disappointed that it's not up to the standards of other Intercontinental Hotels I've stayed at. The room was ordinary, no refrigerator other than one to dispense items for sale, lacking in outlets (and they solve that with extension cords (see photo), parking is horrible. The parking issue annoyed... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Steve S, I appreciate you taking the time to provide us with such a detailed overview of your recent stay and for expressing your concerns. I am glad to hear that you found the location to be good and enjoyed the Starbucks in our lobby. With respect to your other observations, I could go on to give you highly... More

Senior Contributor
26 reviews 26 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently was asked to speak at a trade convention that was held at the InterContinental Hotel in Dallas, so I decided to stay there the night before the event. When I arrived I was impressed with lobby and the other common areas. However my impression changed when I got to my room. The rooms are old and tired and... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Steve H, Thank you for taking the time to share your recent experience with us and I am glad that you decided to stay the night prior to your speaking engagement. I am happy to hear that you were impressed with the lobby and common areas but regret that our rooms did not meet your expectations. If you could... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stay in the Intercontinental at the Cleveland clinic routinely and have always loved it, very polished and elegant. The one in Dallas was as exceptional. Very convenient location, around the block from Belt Line's huge assortment of restaurants and bars, and just a short ride up the Parkway to the great shopping in Frisco! Service was impeccable, and the... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Mitzi H, Thank you so much for choosing to stay at the InterContinental® Dallas and for being such a loyal guest of our brand. I am extremely happy to hear that you found your stay to be exceptional and that you would highly recommend our property. We hope to have another opportunity to serve you again in the near... More

Princeton, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is a very old hotel, which on its own is not necessarily a bad thing, however, if you combine a dated property with terrible customer service and an incredibly unclean environment, then 3-strikes...your out. I had visited this hotel 15 years ago and was brought back to it for a wedding in the area. The room rate was very... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Ven K, Thank you for taking the time to express your concerns regarding your recent stay. I am extremely sorry to hear that we did not meet your expectations and that you experienced several customer service issues during your visit. It is our responsibility to make your stay an enjoyable one and I regret that we failed to do... More

Carmel, California
Contributor
12 reviews 12 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The hotel is a sort of standard metropolitan large hotel. The general amenities are pretty expected stuff. The pool requires a stroll through lobby. The wait line at Starbucks in the morning is really long if there is a group in residence. The one restaurant is mediocre with much higher than mediocre pricing. The bar/lounge area is spacious and MUCH... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Onthefly11, Thank you for taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that your enjoyed our shuttle service and found our staff to be very professional and helpful, I will definitely relay the kind words to my team. We hope to have another opportunity to serve you... More

Tulsa
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here last weekend for the Plano soccer tournament. The location was ideal for all involved and was big enough to accommodate both of our teams. The good: The room rate, the beds were comfortable, the buffet for my son was awesome for just $10, and the service was impressive. The Bad: The double beds (not queens) are old... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear PRVistor, I appreciate you taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that our location was ideal for your soccer tournament and that you found our beds to be comfortable, enjoyed the buffet and found the service to be impressive, I will most certainly relay your kind... More

San Diego, CA USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Great location, wonderful staff, excellent breakfast buffet but facility is showing her age. We reported that the toilets were not working well twice with no results. As an Ambassador Club member we received GREAT value.

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Garyp29991, I appreciate you taking the time to share your recent experience with us and thank you for being such a loyal customer of our brand. I am happy to hear that you enjoyed our location, breakfast buffet and found our staff to be wonderful, I will most certainly relay your kind words to my team. In regards to... More

Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Despite some mediocre reviews, I decided to chance the hotel for a few nights of a business trip. It certainly isn't the worst place I've ever stayed, but I've certainly stayed at much better for less money in bigger cities. That might explain why, when most of the hotels in the area are close to sold out, staying in the... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ChiTownLGBTTraveler, I appreciate you taking the time to provide us with such a detailed overview of your recent stay and I'm sorry to hear that we did not meet your expectations. I'm a bit surprised to hear that you felt the hotel was empty as we are one of Dallas' premier hotels for business travelers and conventions. During your... More

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Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental

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