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InterContinental Dallas

4.0 of 5 15201 Dallas Parkway, Dallas, TX 75001
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InterContinental Dallas
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InterContinental Dallas
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466 reviews from our community

Traveler rating
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    164
    100
    53
    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our company chose the Intercontinental Dallas for our annual Sales meeting. Patricia and Adam from the sales department were outstanding, they knew what I needed before I did! Dionne was a dream to work with in servicing our group and the meeting services staff was always on point. The concierge helped us make arrangements for dinner and even coordinated transportation... More

Was this review helpful? Yes
Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The Great: Not much to say here. Room furnishings are nice as well as the bathroom amenities. Rooms are a bit larger than comparable hotels. The Good: One good, timely service experience when I needed to have my room swapped because the shower backed up while I was out on business. A big thank you to the front desk for... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ehamsho, I appreciate you taking the time to express your concerns with us and I'm so sorry to hear that you experienced several issues during your stay. It is our responsibility to make your visit an enjoyable one and I regret that we failed to do so. I sincerely apologize for the interaction you mentioned relative to my team... More

Normal, Illinois
Top Contributor
55 reviews 55 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here about 10 weeks from May to Sep for business and pleasure. Hotel has at least 30 places to eat within very short distance, many within walking distance.. from steak house, hooters, Buffalo Wild Wings, mexican, outback, new TGIF just a few I ate at. Go to NW short distance to Addison Circle for italian, pizza, pubs, and... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear 1Steelers1, Thank you so much for making us your home away from home for 10 weeks and for taking the time to provide us with such a detailed overview of your stay. I am happy to hear that you enjoyed our location, culinary offerings, amenities and and that you found our staff to be exceptionally friendly, we truly appreciate... More

Iowa
Top Contributor
72 reviews 72 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Every employee I met was extremely helpful. Our conference was located at the hotel, so it was very convenient for us. Thanks to the many staff, we felt very comfortable there. We liked the many places to visit quietly in between sessions.

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear SLSteveson, Thank you so much for taking the time to share your recent experience with us. I am happy to hear that you felt comfortable at our hotel and that you found our employees to be extremely helpful, I will most certainly relay the kind words to my team. We hope to have another opportunity to serve you. Kind... More

San Antonio, Texas
Top Contributor
153 reviews 153 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this InterContinental as part of a business trip to our office in Plano. Everything in the Plano area was sold out so while not ideal, access to the Tollway helped to make it easier. Nice hotel although starting to show a bit of age. Staff was nice although not the morning crew. I have had much better engagement... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear es_in-tx, I appreciate you taking the time to provide us with such a detailed overview of your recent experience and I am extremely sorry to hear that we did not fully meet your expectations and that you experienced some issues with the morning staff. Please know that I will be speaking with my team regarding this review to ensure... More

Dallas, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Today, my husband and I checked into this hotel, which is hosting a national conference that I am attending. Our room seemed fine until we turned on the hot water in the bathroom. The water, after running for 15+ minutes, was still not hot (a little hotter than lukewarm, but not hot enough to wash hands or faces adequately). We... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Cynthia R, I appreciate you taking the time to share your concerns with us. The water temperature, when it comes out of the faucets in the guestrooms, is set at approximately 110°. We measure this at the return point in our engineering department, where the temperature is supposed to be 108°, after it has traveled through several hundred feet... More

Tulsa, Oklahoma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for a conference and I was really impressed. The main ballroom was lovely and the technology provided for the presentations was excellent. My room was clean, spacious and quiet. It is difficult to walk places due to the busy streets and highways, but the hotel has a free, friendly and speedy shuttle service. I also appreciated the... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Lindsay B, Thank you so much for choosing to stay at the InterContinental® Dallas during your conference and for taking the time to provide us with such a wonderful review. I am extremely happy to hear that the conference went excellent and that you enjoyed our accommodations, free shuttle service, Starbucks and found our staff to be courteous and... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were stranded in Dallas after our flight to Costa Rica was cancelled due to bad weather and the Hotel was amazing offering a great rate on a suite and providing room service after 1:30am. The breakfast included in the rate was delicisious with fresh produce.

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear RayleaB, Thank you so much for choosing to stay at the InterContinental® Dallas and I'm so sorry to hear that your flight got canceled. It was an absolute pleasure to serve you during your quick visit in Dallas and I hope you have a wonderful time in Costa Rica. If your travels ever bring you back to Dallas, I... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

First do not go to this hotel when they have a party , me and my family stay in this hotel, in the hollowed day and 2 next day first day spend 2 hrs trying to get a parking spot, after a while had to pay the valet,encounter very strange pepole talking about very offensive things in from of my... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear docalexman, I appreciate you taking the time to share you concerns with us and I'm sorry to hear that we did not meet your expectations. We are the only hotel in the entire area that boasts three distinct parking options for guests with way more than 1,000 spaces so I'm a bit surprised to hear that you had such... More

Frankfurt, Germany
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here on business for several nights, the location was very convenient between downtown Dallas and Plano. I had a nice room with access to the executive lounge. The style was typical for an American InterContinental and I guess it must be a little older. It was perfectly fine and suited my purpose very well.Overall the hotel was very... More

Was this review helpful? Yes 2
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear VicSu2014, I appreciate you taking the time to share your recent experience with us. I'm glad to hear that you found our location to be convenient and that you enjoyed our accommodations and complimentary house car. If your travels bring you back to Dallas, I hope you give us another opportunity to serve you. Sincerely, Stefan Huber General Manager More

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Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Dallas 4*
Number of rooms: 529
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental

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