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All 188 Dallas hotels

InterContinental Dallas

4.0 of 5 Hotel   |   15201 Dallas Parkway, Dallas, TX 75001
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InterContinental Dallas
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63%
Ranked #75 of 188 hotels in Dallas
A recent review
4 of 5 stars reviewed yesterday
tminick oklahoma
  • Overview
  • Reviews (426)
  • Photos (61)
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  • Room tips (82)
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426 people have reviewed this hotel

Traveler rating
    102
    155
    89
    48
    32
See reviews for
53
73
36
216
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
oklahoma
Contributor
15 reviews 15 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Another good Priceline value - $76 for a very nice hotel. Front desk check- in was kind enough to ask if I wanted high up and close to elevator. Rooms double beds nice business layout. Bathroom clean and very well equipped. Convenient Starbucks in lobby with nice gift stores. Overall very business classy hotel.

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boston
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just had a conference here a couple of weeks ago , and I would say it is the best hotel that we used by far. Staff is definitely top notch - they attended to my requests and I have to admit, I'm not the easiest person to deal with. Meeting space looks great - love the chandeliers, guest rooms... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear iluv2travelBoston, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such a glowing review. I am happy to hear that you found our staff to be top notch and enjoyed our meeting space, accommodations and lobby bar. We hope to welcome you again in the near future.... More

Minneapolis
1 review
1 of 5 stars Reviewed 2 weeks ago

I got bug bites and not only did the day manager; general manager; and head of risk clearly not care at all--I didn't even get the courtesy of them returning my call. I have never been so disappointed in a major chain and I travel a lot. I ended up paying $200 for urgent care and medicines--let alone the cost... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear u10mk71, I appreciate you posting this review as this is the first we are hearing about the issue you described. After reading your post, we have done some extensive research, including reviewing all of our internal/external systems and guest call logs that we have recorded, to determine that we had ONE recorded bed bug claim back in April. If... More

Bentonville, Arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We travel to Dallas frequently and decided to switch things up this time by using Priceline to book a 4 star hotel. We didn't realize that this hotel was part of the pool, so we were quite surprised when they were the ones to accept our offer, but eager to try it out. The hotel is a bit tired from... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Jenna N, I appreciate you taking the time to express your concerns regarding your recent visit. Please know that your feedback is much appreciated. I am happy to hear that you enjoyed our staff but would like to sincerely apologize that so many details were missed during your stay. I am a bit surprised that you felt the lobby... More

Grand Rapids, Michigan
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff at this hotel is top notch! The food in the bar and banquet area is amazing! I had a small issue in my room during my stay and was amazed at how quickly it was resolved by the Front desk and maintenance team.

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Kristin C, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such a wonderful review. I am happy to hear how much you enjoyed our team and that you found the food to be amazing, I will definitely relay the kind words. We hope to have another... More

Houston, Texas
Top Contributor
113 reviews 113 reviews
63 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I went back again to Intercontinental Dallas, my home-away-from-home. I’ve reviewed this property before, and the hotel and I still have a good relationship for the most part. I am based out of the hotel when I’m on business to the area, but there is usually some kind of conference in the hotel when I stay. Being in this hotel... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear AnotherNiteOnTheRoad, Thank you so much for being such a loyal guest of the hotel and for taking the time to provide us with such a detailed overview of your recent visit. I am happy to hear that the executive suite is comfortable for you and that housekeeping does a good job but I will definitely make sure that we... More

Philadelphia
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked this hotel because my company had a conference here and I was impressed by the lobby, also I was told great things by some co worker who stayed overnight. I figured why not book a hotel room in Addison for the fireworks. I wanted to stay somewhere upscale and I love the look of the lobby, plus ICH... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear RestaurantClub, Thank you for taking the time to express your concerns regarding your recent visit. Please know that your feedback is much appreciated. I am extremely sorry to hear that our hotel did not meet your expectations and that so many details were missed during your stay. It is our responsibility to make your stay an enjoyable one and... More

Arlington, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In booking your room, I highly recommend calling the front desk of the hotel, as opposed to the 1.800 number, or even booking online. The level of service I received from the desk agents during the booking process, as well as a follow-up call, was excellent. Moreover, the service by the housekeeping staff and valet staff was excellent. The room... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear SpenceLK, Thank you for taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that your overall experience was a good one but would like to apologize for the miscommunication you received regarding happy hour prices. I will be sure to speak with our food and beverage department to... More

Dallas, Texas, United States
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a view of the Kaboom Town Addison Fireworks and paid extra for a room with a view of the fireworks. Although it wasn't a direct view (we had to stand in corner to see the full fireworks display) it was close to the fireworks. We were in room 1123. We could have walked a few blocks... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Nancy K, Thank you for taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that you found our room to be tastefully decorated and comfortable but would like to sincerely apologize for the issues you experienced with the air conditioning and water pressure. Please know that I will... More

Chicago, Illinois
Top Contributor
282 reviews 282 reviews
32 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a meeting I had in Addison. The hotel was very close to many offices in the nearby area as well as a large mall. The hotel itself is huge! Quite nice in the lobby area but the rooms are not great. The AC is too loud and the bathrooms are only so so. If you have... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear App19, I appreciate you taking the time to share your recent experience with us. I am happy to hear that you found our lobby to be nice and proximity to offices and the Galleria convenient but extremely sorry to hear that our hotel did not meet your expectations. I would greatly appreciate it if you would contact me at... More

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Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Dallas 4*
Reservation Options:
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#12 Spa Hotel in Dallas #25 Luxury Hotel in Dallas #49 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 
Number of rooms
529

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