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InterContinental Dallas

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15201 Dallas Parkway, Dallas, TX 75001
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1 room 1 guest
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InterContinental Dallas
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565 Reviews from our TripAdvisor Community

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Traveler rating
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    127
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Lanham, Maryland
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

This is a large, modern, clean and friendly hotel. There was a lot sporting events and conventions going on during my stay here but the staff was pleasant and accommodating. I was provided a complimentary breakfast due to some snafu caused by the staff but it wasn't a big deal to me. The breakfast was absolutely awesome. There are other... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Holden I, Thank you for taking the time to provide us with such wonderful feedback regarding your recent visit. I am extremely happy to hear that you enjoyed your stay, had an awesome breakfast and found our staff to be pleasant and accommodating. Please know that I will be sharing your kind words with my team. If your travels... More 

Fort Collins, Colorado, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel the night I wanted to stay to have a romantic night with my fiance, whom I live quite far away from. We were unexpectedly in Dallas at the same time and each staying with family, but parents' and grandparents' houses aren't quite a good place for being with a fiance you haven't seen in a month.... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Cara L, Thank you for taking the time to provide us with such a detailed overview of your recent stay and I am very happy to hear that you were able to enjoy some quality time with your fiance. I appreciate your wonderful comments regarding our lobby and accommodations but would like to apologize for the fact that we... More 

Tulsa, Oklahoma
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Beds were very comfortable. We spent only one night but slept very well. Noticed poor lighting in the parking lot and one of the closet doors was off it's track. Very convenient location. Highly recommended Chamberlains Fish Market as a nearby restaurant.

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear CWKCWK, Thank you for taking the time to provide us with some feedback regarding your recent stay. I am happy to hear that you found our beds to be comfortable and that you enjoyed our location. As far as the closet door is concerned, I'd appreciate it if you could contact me at front.office@ihg.com so that I can obtain... More 

Spring Valley, California
Level Contributor
153 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 stars Reviewed 1 week ago

Went a convention here and paid for the premium room / concierge floor. What a waste. Room air conditioner did not work, discovered no ones did regardless of floor. The elevators are slow. The concierge lounge on the top floor is OK. Staff there try very hard but have less than premium ingredients to work with. Bed was ice and... More 

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear kenmac1, First of all, I would like to send my sincere condolences for your loss. It is our responsibility to make your stay with us an enjoyable one and I regret that we failed to do so. I'd appreciate it if you could contact me at front.office@ihg.com so that I can obtain your room information and have our maintenance... More 

Travelers are raving about these Dallas hotels

Hot Springs, Ar
2 reviews
4 of 5 stars Reviewed 1 week ago

Had a two day business trip to Dallas. Used Priceline to find a hotel at a good price in the North Dallas area. The Intercontinental provided me with a great room for the price. The staff was very professional and helpful. The hotel does need some updating, but I had no problems and was very happy with my stay. The... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear FurnMan, Thank you for taking the time to share your recent experience with us. I am happy to hear that you got such a great price and that you found our staff to be professional and helpful, I will most certainly relay your kind words to my team. In regards to your muffin, please know that the Starbucks is... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at the Dallas Intercontinental in August for a conference. Upon arrival I had some struggles with my reservation as I had booked via a third party site. The hotel was great and sent me to the lounge with a glass of wine while they sorted it out. My room was nice, I had a deluxe king(higher floor). My... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear sandrapB7191QF, Thank you for taking the time to provide us with some feedback regarding your recent stay. I am very happy to hear that you found our accommodations to be nice but would like to sincerely apologize that there was a mix-up with your reservation. However, I am glad to know that our front desk team sorted it out... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We decided to spend the night in Dallas after 9 hour drive on our way to San Antonio. We used Priceline negotiator and was able to get a tremendous deal for our one night stay. The rooms are very clean and very large. The hotel appears to be a little older, but it has been well maintained. Our toilet had... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear RJ8600, Thank you so much for taking the time to provide us with some feedback regarding your recent visit. I am very happy to hear that you got such a great deal and that you enjoyed our accommodations. As far as the couple issues in your room are concerned, I'd appreciate it if you could contact me at front.office@ihg.com... More 

Fort Worth, Texas
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. Room was quiet [at the end of a long hallway]. Staff was helpful as there was an issue with the reservation [not made directly through the hotel so not sure where the glitch happened]. We had requested two queens but the hotel doesn't have that option so we had two double beds which worked fine,... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear S W, Thank you so much for taking the time to provide us with such a detailed overview of your recent stay. I am sorry that there was an error in the central reservation system and that we could not accommodate your queen bed request but please know that I will be speaking with them to ensure that our... More 

Elkins, Arkansas
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I just finished a four-day stay, and everything was perfect. No, really. Everything. The room was very comfortable, well appointed and immaculate. The bed was very comfortable, and the bathroom was immaculate. Our room (standard) included a generous amount of space, a large desk, a nice flat-screen TV, and a comfortable chair. Carpet looked new. The view... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear BernieSkoch, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such a wonderfully detailed overview of your experience. I am extremely happy to know that you had such a comfortable stay and enjoyed our accommodations and found our staff to be friendly and helpful. Please know that... More 

Kearney, Nebraska
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Nice hotel. All of the staff was friendly and helpful. Rooms were ok, very limited TV stations, bathroom was not very nice, tub and lift fixture had rust. No robe in my room as stated. Room cleanings were very limited for my stay. Used a glass to drink some medicine in a powder form. They did not take that glass... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear jgibbs78, I appreciate you taking the time to provide us with such a detailed overview of your recent stay and I am terribly sorry to hear that you experienced several issues during your visit with us. I am happy to hear that you found our staff to be nice and friendly but would appreciate it if you could contact... More 

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