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InterContinental Dallas

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15201 Dallas Parkway, Dallas, TX 75001
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InterContinental Dallas
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InterContinental Dallas
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507 reviews from our community

Traveler rating
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    113
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    35
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Napa, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Our room was very nice and always well cleaned! We ate in the restaurant and lounge, the food is fabulous! The continental breakfast and appies in the club room were well worth the money, not too mention th open bar at happy hours!

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear C S, Thank you for taking the time to provide us with such wonderful feedback regarding your recent visit. I am happy to hear that you found our accommodations to be nice, culinary options fabulous and that you enjoyed the open bar and continental breakfast in our Club Lounge. If your travels bring you back to Dallas, I hope... More 

Houston, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff is fantastic. From the maid to the concierge great service! Always greeting with smiles and eager to help. Rooms are disappointing...average look,worn,chipped furniture. The TV has 25 channels and the room internet is ridiculously slow.The bad part is the appointed smoking areas....it is right by the entrance (way to close) and all the smoke enters the building. The... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear sweetbabies2, I appreciate you taking the time to share your recent experience with us. I am happy to hear that you enjoyed our complimentary shuttle service and found our staff to be fantastic, I will most certainly relay your kind words to my team. As for our accommodations, I'm sorry to hear that you were disappointed and I'd like... More 

Normal, Illinois
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

When one thinks of the Intercontinental they immediately think of The Best. I immediately think of lavish lobbies, ideal locations and amenities that make you want to add days to your stay. Though this property had a large lobby, adequate restaurant and ok amenities, I felt as if I could have saved $100 and stayed at the Hilton. The free... More 

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Jason H, I appreciate you taking the time to provide us with such a detailed overview of your recent stay and I am sorry to hear that we did not fully meet your expectations. I am happy to hear that you would stay with us again but would like to apologize for the couple issues you experienced. We are... More 

Brisbane, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for five nights for a conference recently. Check in was quick and easy with friendly staff. The room was spacious with a comfortable bed and large desk; reading chair etc. The only thing missing in the room was a safe which we thought was unusual for a hotel of this standard. When we inquired at reception, we... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Guy R, Thank you so much for taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that you enjoyed our accommodations, lounge, gym, culinary offerings and on-site Starbucks but would like to apologize for the fact that your room was not equipped with a safe. We are currently... More 

Washington, Pennsylvania
Top Contributor
323 reviews 323 reviews
60 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago

I see many reviews on this hotel referencing a "good location" and an "inconvenient location". Truth is it can be both. If you want to take a short walk to short cab ride there are many dining and a few shopping options. But, the hotel is situate such that it is NOT an ideal location. You will have to cross... More 

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ozdess9, I appreciate you taking the time to provide us with some feedback regarding your recent stay. I am happy to hear that you found our hotel to be great, albeit not ideally situated, but would appreciate the opportunity to obtain additional information from you as to why breakfast was lacking. If you could please contact me at front.office@ihg.com,... More 

Oklahoma
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Intercontinental hotel is located perfectly in Dallas just minutes from everything!! Priced great for a family but with the amenities of a 4 Star hotel. People were great and you can get to Galleria Mall, North Central and great soul food with in minutes. We loved it!!

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Tmoney71, Thank you for taking the time to share your recent experience with us. I am happy to hear that you find our hotel to be perfectly located and of great value for your family. If your travels bring you back to Dallas, I hope you give us another opportunity to serve you. Respectfully, Stefan Huber General Manager More 

Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here one night for business. The hotel was clean, the rooms were quiet and the Starbucks on site was really convenient the next morning. I also loved that there was an In-n-Out just across the street!

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Brandee S, Thank you for taking the time to share your recent experience with us. I am happy to hear that you found our hotel to be clean, rooms quiet and that you enjoyed the Starbucks as well as proximity to an In-N-Out. We hope to have another opportunity to serve you again in the near future. Always at... More 

Southwest Connecticut
Top Contributor
82 reviews 82 reviews
50 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights recently on a business trip. I also ran a two day meeting here for a client. First, about the location. There is nothing within walking distance here. This was a major disappointment as I felt like I was trapped here. The hotel itself is decent. The room was clean and comfortable. Check-in and check-out was... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear tonypct, I appreciate you taking the time to provide us with such a detailed overview of your recent experience and I am terribly sorry to hear that we did not meet your expectations. I am happy to hear that you found our accommodations to be clean and comfortable and staff incredibly helpful and responsive, I will definitely share your... More 

Los Angeles, California
Contributor
20 reviews 20 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came here for a conference. Pros: -IHG members can check out at 2pm! -Free wifi (with IHG membership). This is not limited to a certain # of devices -Rooms are fairly big and clean -They let me check in early at 12pm (some hotels do not allow this, even if they have vacancies) -In n out across the street (although... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Angbas81, Thank you for taking the time to provide us with such a detailed overview of your recent experience and for being such a loyal member of our brand. I am happy to hear that you enjoyed our early check in, accommodations and complimentary Wifi. As far as our location goes, you are correct in the fact that we... More 

Naples, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

This past weekend (3/7/2015) a very special friend and I spent time together at The InterContinental Dallas Hotel. I will summarize by stating that this was a memorable, exceptional stay that I am not sure if I will be able to duplicate. Paul from Room Service was extremely accommodating and kind with my last minute requests and though I had... More 

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Marvin P, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear about the service you received and how accommodating and kind my team was. Please know that I will be sharing this review with everyone, especially to the... More 

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