We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Dallas

Hotel website
Hotel deals
15201 Dallas Parkway, Dallas, TX 75001
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Jetsetter to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
InterContinental Dallas
View Map
Add Photo Write a Review

594 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I checked in late at night and got the room, however, the room size was good bed was comfy, but no bottle of water to even purchase in the room. It was after midnight and I was looking for a bottle of water, and couldn't find one. With $229 a night rate, I would think it the hotel can offer... More 

Helpful?
Thank Alireza M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Alireza M, I appreciate you taking the time to express your concerns regarding your recent stay and I am terribly sorry to hear that your room was not stocked with bottles of water. It is our responsibility to make your visit with us an enjoyable one and I regret that the lack of an amenity made for an unpleasant... More 

Mobile, Alabama
Level Contributor
75 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Lackluster rooms, slow elevators, phones don't work, lights unplugged. A combination of quite a few little things give this hotel a feel of being overlooked or, as they say in Texas, "rode hard and put up wet." My original room was dark, overlooking the meeting and convention area. So view, no sunlight. I asked for another and they obliged. The... More 

Helpful?
Thank CharlesAMIV
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear CharlesAMIV, I appreciate you taking the time to express your concerns regarding your recent stay and I am terribly sorry to hear that you experienced several issues. It is our responsibility to make your visit with us an enjoyable one and I regret that so many details were missed. I'd like to ask that you contact me at front.office@ihg.com... More 

Springfield, Illinois
Level Contributor
177 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a three day conference that was contained within the InterContinental Hotel. The ballrooms / conference rooms are great for the purpose, the hotel has a very efficient way to feed 400 people that worked well, and the food was good. The lobby and public spaces are spacious, lovely, and well suited to informal gatherings of friends and conferees.... More 

Helpful?
Thank Melston
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Melston, I appreciate you taking the time to provide us with such a detailed overview of your recent stay. I am happy to hear that you found our ballrooms and conference rooms to be great and that we were efficient in feeding your group. I would like to apologize that we did not meet your expectations in regards to... More 

Chania Town, Greece
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is clean and well maintained. The personnel is not very well trained but they are nice. The gym is good and the common areas are nice. The bar has great drinks but the service in mediocre. Overall a good place for events because of the size but not luxury.

Helpful?
Thank mtp1970
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear mtp1970, I appreciate you taking the time to provide us with some feedback regarding your recent visit and I am terribly sorry to hear that we did not fully meet your expectations. I am happy to hear that you enjoyed our gym and common areas but would appreciate the opportunity to discuss our personnel and service in greater detail.... More 

Charlotte, North Carolina
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really good, upscale, well located hotel ...but what makes it uniquely special, and why I stay here is the friendly staff. I travel often and spend long stints in DFW. Every time possible the Intercontinental is where I choose to stay. There isn't a huge employee turnover, and I see the same friendly faces each time I... More 

Helpful?
Thank Panchit0
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Panchit0, Thank you so much for being such a loyal guest of the InterContinental® Dallas and for taking the time to provide us with such a detailed overview of our customer service. I am extremely happy to hear how those particular individuals continue to make your stay with us an enjoyable one and I will be sure to share... More 

Corpus Christi
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A have A LOT to say about this hotel. I'll start with the good first. The hotel in itself is very charming and beautiful. I came here before Christmas and everything was so beautifully decorated that I really loved the look of things. The hotel accommodates like all 4 star hotels should including a spacious bar/coffee lounge area, beautiful ballrooms,... More 

Helpful?
Thank eugenia27
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear eugenia27, I appreciate you taking the time to express your concerns and providing us with such a detailed description of your recent stay. I am happy that you enjoyed our Christmas decorations and found our hotel to have a nice setup but regret to hear about the customer service you experienced. It is our responsibility to make your entire... More 

Travelers are raving about these Dallas hotels

Austin, Texas
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently had a very pleasant stay at the Intercontinental in Dallas. We arrived Christmas Day so we could spent some time visiting our son who lives in nearby Plano. The Intercontinental upgraded us to an Executive Suite because I was a Platinum member. We were surprised to find this was a two-story suite with two bathrooms, a pleasant "living... More 

Helpful?
Thank Anchier7
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Anchier7, Thank you so much for being such a loyal member of our brand and for choosing to stay at the InterContinental® Dallas during your Christmas holiday. I am so very happy to hear how much you enjoyed our Executive Suite and that you found our culinary offerings in the executive lounge to be impressive. If your travels bring... More 

Addison
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here a handful of times and it always surpasses the time before. The staff are amazing and the rooms and views compliment as well. Location is perfect. Right off the tollway and in the middle of restaurants and bars in Addison. We will definitely be back

Helpful?
Thank Justin0111 M
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Justin0111 M, Thank you so much for being such a loyal guest of the InterContinental® Dallas and for taking the time to provide us with such wonderful feedback. I am extremely happy to hear that we continue to exceed your expectations and that you find our staff to be so amazing and location perfect. I will be sure to... More 

Valley Stream, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will agree with Arcassel. The hotel looks great in the lobby but when you get in the elevator it is a different world. My family (wife and 2 girls) stayed for 3 days. The first night on the 6th floor and and it was horrible. It seemed like a party floor. Drunks and smokers. We moved to the 15th... More 

Helpful?
Thank ChadM2015
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ChadM2015, I appreciate you taking the time to express your concerns regarding your recent visit and I am terribly sorry to hear that we did not meet your expectations. In regards to your "party floor" comment, I took some time to evaluate our call log and noticed that no noise complaints were made. For future reference, I'd like to... More 

2 reviews
2 of 5 stars Reviewed January 1, 2016 via mobile

The hotel is beautiful from the outside all the way to the lobby but once you get upstairs you find broken lamps; tiny, old bathrooms; uncomfortable beds and no in-room conveniences. For us that was after driving up and being told we could not check in before parking. The valet basically told us to just get away from the doors.... More 

Helpful?
Thank Arcassel
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Arcassel, I appreciate you taking the time express your concerns and I am terribly sorry to hear that we did not meet your expectations. It is our responsibility to make your visit with us a pleasant one and I regret that the customer service you received made for an uncomfortable experience. Please know that I will be speaking with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

159 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (111)
Viewed
Room/suite (26)
Viewed
Dining (6)
Viewed
Bathroom (7)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
0:48
Videos (1)
Viewed
Other (54)

Management photos: Courtesy of the property manager

Viewed
All management photos (48)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (12)
Viewed
Dining (6)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Dallas
0.4 mi away
Dallas Addison Marriott Quorum  By the Galleria
1.8 mi away
Le Meridien Dallas by the Galleria
2.3 mi away
Hilton Dallas Lincoln Centre
Show Prices
Show Prices
Show Prices
1.9 mi away
The Westin Galleria Dallas
0.3 mi away
HYATT house Dallas/Addison
3.8 mi away
The Westin Dallas Park Central
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay