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All 188 Dallas hotels

InterContinental Dallas

4.0 of 5 Hotel   |   15201 Dallas Parkway, Dallas, TX 75001
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62%
Ranked #76 of 188 hotels in Dallas
A recent review
5 of 5 stars reviewed 2 days ago
jeffreytravel1978 Houston, Texas
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434 people have reviewed this hotel

Traveler rating
    103
    156
    92
    50
    33
See reviews for
53
73
36
221
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Chicago
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Recently stayed at this hotel for an overnight business trip. When I arrived to my non-smoking room, it smelled like stale smoke. I went down to the front desk to inquire whether they allowed smoking. They noted they did not, but were willing to switch my room and have housekeeping come and "freshen" up. When I returned later that night,... More

Was this review helpful? Yes
Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Not sure what everyone else is complaining about. The place is very nice and the staff was professional. When you first walk in the decor is amazing. They also have starbucks inside the hotel. The beds were super comfortable especially after working on the project we had that week. The hotel bar had good drinks an attentive staff. I did... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

1) received a non-smoking room that smelled like cigarettes with air freshener sprayed over. 2) There is a crazy number of conferences resulting in drunken conference-goers loudly wandering the halls looking for their rooms at 1:30am on a work night (yes, conference-go'ers, some of us are at the hotel must sleep so we can work in the morning. 3) The... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear BrendaB14, Thank you for taking the time to express your concerns regarding your recent stay. I am extremely sorry to hear that we did not meet your expectations and that you experienced several issues during your visit. It is our responsibility to make your business trip an enjoyable one and I regret that we failed to do so. Please... More

Atlanta, Georgia, United States
Top Contributor
104 reviews 104 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

The public spaces are very impressive. My room, on the 3rd floor was far from that. The extra door lock was inoperable. The desk lamp had a short in it and blinked whenever turned on. The phone by the bed was broken. The A/C never chilled the room to the set temp. There was a strangers hair in the coffee... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Paul K, I appreciate you taking the time to express your concerns regarding your recent visit and I am extremely sorry to hear that it wasn't a more pleasant stay. I am happy to hear that you found our public spaces to be impressive and that you received excellent customer service from Joetta, I will most certainly relay your... More

oklahoma
Top Contributor
55 reviews 55 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a last minute place for one night and found a great bargain on Priceline's Express Deals. Have stayed in many Dallas hotels through the years but never this one. My daughter and I were thrilled from the moment we walked in the lobby. It was definitely a welcome sight after traveling all day from the West Coast. The rooms... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear soonermom, Thank you so much for taking the time to provide us with such a wonderful overview of your recent visit. I am happy to hear that you enjoyed our hotel design, accommodations and had a restful sleep in our super comfortable beds. We hope to welcome you again in the near future. Sincerely, Stefan Huber General Manager More

Farmers Branch, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I will have to say, the hotel staff here were some of the best I have encountered in my years of business travel. I love the convenience of Starbucks being in the hotel and that it is close to several restaurants. The only complaint that I have is that for the Intercontinental brand, the rooms do not seem to be... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Robert M, Thank you for taking the time to share your recent experience with us. I am extremely happy to hear that you enjoyed our location, Starbucks amenity and found our staff to be some of the best you've encountered, I will definitely relay your kind words to my team. We hope to welcome you again in the near... More

Ardmore, Oklahoma
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was extremely helpful. Interior was beautiful. The view from the room was great. I was not a fan of the locked refrigerator full of overpriced goodies. No refrigerator for personal use. No continental breakfast at this place. The staff is the best attribute of this hotel. It's a toss up as to whether or not I would stay here... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Kay W, I appreciate you taking the time to share your recent experience with us. I am happy to hear that you enjoyed our interior design and found our staff to be extremely helpful, I will definitely relay your kind words to my team. In regards to a personal refrigerator, please note that we do offer refrigerators to guests... More

oklahoma
Contributor
15 reviews 15 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another good Priceline value - $76 for a very nice hotel. Front desk check- in was kind enough to ask if I wanted high up and close to elevator. Rooms double beds nice business layout. Bathroom clean and very well equipped. Convenient Starbucks in lobby with nice gift stores. Overall very business classy hotel.

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear tminick, Thank you for taking the time to provide us with a brief overview of your recent stay. I am happy to hear that you enjoyed your stay and we hope to welcome you again in the near future. Sincerely, Stefan Huber General Manager More

boston
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just had a conference here a couple of weeks ago , and I would say it is the best hotel that we used by far. Staff is definitely top notch - they attended to my requests and I have to admit, I'm not the easiest person to deal with. Meeting space looks great - love the chandeliers, guest rooms... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear iluv2travelBoston, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such a glowing review. I am happy to hear that you found our staff to be top notch and enjoyed our meeting space, accommodations and lobby bar. We hope to welcome you again in the near future.... More

Minneapolis
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 16, 2014

I got bug bites and not only did the day manager; general manager; and head of risk clearly not care at all--I didn't even get the courtesy of them returning my call. I have never been so disappointed in a major chain and I travel a lot. I ended up paying $200 for urgent care and medicines--let alone the cost... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear u10mk71, I appreciate you posting this review as this is the first we are hearing about the issue you described. After reading your post, we have done some extensive research, including reviewing all of our internal/external systems and guest call logs that we have recorded, to determine that we had ONE recorded bed bug claim back in April. If... More

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Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Dallas 4*
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental

61 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Dallas #24 Luxury Hotel in Dallas #52 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 
Number of rooms
529

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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