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All 188 Dallas hotels

InterContinental Dallas

4.0 of 5 Hotel   |   15201 Dallas Parkway, Dallas, TX 75001
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Ranked #78 of 188 hotels in Dallas
A recent review
4 of 5 stars reviewed yesterday
Garyp29991 San Diego, CA USA
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438 people have reviewed this hotel

Traveler rating
    103
    158
    94
    50
    33
See reviews for
54
73
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224
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
San Diego, CA USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great location, wonderful staff, excellent breakfast buffet but facility is showing her age. We reported that the toilets were not working well twice with no results. As an Ambassador Club member we received GREAT value.

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Despite some mediocre reviews, I decided to chance the hotel for a few nights of a business trip. It certainly isn't the worst place I've ever stayed, but I've certainly stayed at much better for less money in bigger cities. That might explain why, when most of the hotels in the area are close to sold out, staying in the... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear ChiTownLGBTTraveler, I appreciate you taking the time to provide us with such a detailed overview of your recent stay and I'm sorry to hear that we did not meet your expectations. I'm a bit surprised to hear that you felt the hotel was empty as we are one of Dallas' premier hotels for business travelers and conventions. During your... More

DeFuniak Springs, Florida
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Note: I posted a lengthy review on the hotel's site, but it disappeared as the hotel no longer accepts reviews there. So, this is my second attempt. I was a guest at the Intercontinental during a Fellowship of Presbyterians/ECO joint meeting. High points included the service: everyone I dealt with from the front desk to the restaurant was courteous, friendly... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Presbyman, Thank you so much for taking the time to provide us with such a detailed overview of your recent visit. I am happy to hear that your overall stay was enjoyable and that you found our staff to be courteous, friendly and professional and the culinary offerings good. However, I would like to sincerely apologize for the many... More

Jamaica, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I traveled here in January for a weekend conference. It was paid for by the business, and I was pleasantly surprised to have a king size room all to myself. The bed was ridiculously comfortable, the bathroom was awesome, and the room itself was spacious and nicely decorated. I thought the whole hotel was very nice looking and I found... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Megan J, Thank you so much for taking the time to share your experience with us. I am extremely happy to hear that you found our bed to be ridiculously comfortable, bathroom awesome and accommodations nicely decorated. I am also glad to know that you were able to enjoy our gym and that our staff was very helpful, I... More

Chicago
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Recently stayed at this hotel for an overnight business trip. When I arrived to my non-smoking room, it smelled like stale smoke. I went down to the front desk to inquire whether they allowed smoking. They noted they did not, but were willing to switch my room and have housekeeping come and "freshen" up. When I returned later that night,... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear chicagomember, I appreciate you taking the time to express your concerns regarding your recent visit and I truly wish you would have allowed us to switch your room if you were unsatisfied. I am happy to hear that you found our staff to be friendly and hope you give us another opportunity to better serve you. Sincerely, Stefan Huber... More

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Not sure what everyone else is complaining about. The place is very nice and the staff was professional. When you first walk in the decor is amazing. They also have starbucks inside the hotel. The beds were super comfortable especially after working on the project we had that week. The hotel bar had good drinks an attentive staff. I did... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Jeffreytravel1978, Thank you so much for choosing to stay at the InterContinental® Dallas and for taking the time to provide us with such a wonderful overview of your recent stay. I am extremely happy that our decor to be amazing and staff very nice and professional, I will definitely relay the kind words to my team. We look forward... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

1) received a non-smoking room that smelled like cigarettes with air freshener sprayed over. 2) There is a crazy number of conferences resulting in drunken conference-goers loudly wandering the halls looking for their rooms at 1:30am on a work night (yes, conference-go'ers, some of us are at the hotel must sleep so we can work in the morning. 3) The... More

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ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear BrendaB14, Thank you for taking the time to express your concerns regarding your recent stay. I am extremely sorry to hear that we did not meet your expectations and that you experienced several issues during your visit. It is our responsibility to make your business trip an enjoyable one and I regret that we failed to do so. Please... More

Atlanta, Georgia, United States
Top Contributor
109 reviews 109 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The public spaces are very impressive. My room, on the 3rd floor was far from that. The extra door lock was inoperable. The desk lamp had a short in it and blinked whenever turned on. The phone by the bed was broken. The A/C never chilled the room to the set temp. There was a strangers hair in the coffee... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Paul K, I appreciate you taking the time to express your concerns regarding your recent visit and I am extremely sorry to hear that it wasn't a more pleasant stay. I am happy to hear that you found our public spaces to be impressive and that you received excellent customer service from Joetta, I will most certainly relay your... More

oklahoma
Top Contributor
55 reviews 55 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needed a last minute place for one night and found a great bargain on Priceline's Express Deals. Have stayed in many Dallas hotels through the years but never this one. My daughter and I were thrilled from the moment we walked in the lobby. It was definitely a welcome sight after traveling all day from the West Coast. The rooms... More

Was this review helpful? Yes
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear soonermom, Thank you so much for taking the time to provide us with such a wonderful overview of your recent visit. I am happy to hear that you enjoyed our hotel design, accommodations and had a restful sleep in our super comfortable beds. We hope to welcome you again in the near future. Sincerely, Stefan Huber General Manager More

Farmers Branch, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I will have to say, the hotel staff here were some of the best I have encountered in my years of business travel. I love the convenience of Starbucks being in the hotel and that it is close to several restaurants. The only complaint that I have is that for the Intercontinental brand, the rooms do not seem to be... More

Was this review helpful? Yes 1
ICDALLAS1, General Manager at InterContinental Dallas, responded to this review

Dear Robert M, Thank you for taking the time to share your recent experience with us. I am extremely happy to hear that you enjoyed our location, Starbucks amenity and found our staff to be some of the best you've encountered, I will definitely relay your kind words to my team. We hope to welcome you again in the near... More

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Additional Information about InterContinental Dallas

Address: 15201 Dallas Parkway, Dallas, TX 75001
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Dallas 4*
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Also Known As:
Intercontinental Dallas Hotel Dallas
Dallas Intercontinental

67 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#11 Spa Hotel in Dallas #24 Luxury Hotel in Dallas #57 Business Hotel in Dallas
Hotel Class
Official Description (provided by the hotel)
InterContinental Dallas is in Addison, a northern suburb between central and thriving Frisco and Plano. The Galleria Dallas and Addison s restaurant district are a few minutes away, and the Dallas North Tollway will have you in the city centre in half an hour or less. Must-see stops are the Nasher Sculpture Center and The Sixth Floor Museum at Dealey Plaza. ... more   less 
Number of rooms
529

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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