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Candlewood Suites - Dallas Market Center

2.0 of 5 7930 North Stemmons Freeway, Dallas, TX 75247
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Certificate of Excellence 2014
Candlewood Suites - Dallas Market Center
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Candlewood Suites - Dallas Market Center
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169 reviews from our community

Traveler rating
    107
    36
    11
    9
    6
See reviews for
23
14
26
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Senior Contributor
40 reviews 40 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were stuck in Dallas due to canceled flights and southwest airlines gave us a distressed passenger rate at this hotel. The hotel is old and shows signs of wear however it is very well-maintained. I had no issues with cleanliness. We were stranded for two days and had to do laundry. I was very surprised to find that their... More 

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear GinB2005, Thank you for staying with us at Candlewood Suites and for your review on TripAdvisor. I always like it when guests take the time to provide feedback to us. I am sorry to hear that you were stuck in Dallas, but am very glad we were able to take care of you. I am glad you found the... More 

Cameron, Oklahoma, United States
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 24, 2014

When we go on a trip we almost always stay at Candlewood Suites. We like the extra space and having a full kitchen really pays for itself. This one did not disappoint! Even though it was in a busy area it was quiet and peaceful. The whole hotel was really clean and well cared for. The only hiccup we had... More 

Was this review helpful? Yes 2
Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 19, 2014

We spent the night here after having our flight canceled. Although we appreciate the fact we had a place to stay and it was fairly clean we were very disappointed in our room. Had we known we would hear pipes clanking or making a sound that sounded like someone knocking on the wall or ceiling all night long we would... More 

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Marty D, Thank you for staying with us at Candlewood Suites. I am so sorry to hear that you had mixed feelings about the hotel. We want every guest to love us when they leave and I truly apologize that the hotel staff did not apologize for your inconvenience. I have spoken to our maintenance supervisor to find the... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 17, 2014

we arrived at the hotel around 10 pm, we had asked for extra towels , pillows and a blanket and coffee and creamer. These things were already in the room upon arrival.The staff was very nice and i would definitely stay here again

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Camarogirlnikki, Thank you for staying with us at Candlewood Suites - Dallas Market Center. I am so glad you enjoyed your stay while you were in Dallas. We really do our best to accommodate each and every guest. I am so glad that the staff took care of all of your requests. Next time you are in Dallas we... More 

Decatur, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 13, 2014

Stayed from August thru October and it was great! Accommodated my cats, nice clean, comfortable room, quiet. I was on the poolside(great pool BTW) so didn't even hear the traffic noise from the highway. Staff and management were great, did anything I needed in a reasonable amount of time. Clerks alway knew about local attractions and places to shop. I... More 

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Moonflower1414, What a wonderful review. Thank you so much for your kind words. Thank you as well for spending 3 months with us at Candlewood Suites Dallas Market Center. I love to hear when people have a great experience at our hotel. Our staff tries to provide exceptional customer service and a clean room to every guest. I am... More 

New Braunfels, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 4, 2014

We spent two days here in August on our way to New Braunfels. We we tired of driving from DC and stopped in around 3am. The front desk was nice, but she didn't seem knowledgeable. We unpacked and was then told it was the wrong room. Dogs were only allowed on the third floor. Its not fun having to pack... More 

Was this review helpful? Yes 4
Scottsdale
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed October 26, 2014

Chose this hotel because of proximity to Dallas Love Field. Is an old hotel just off the freeway, we didn't feel safe at night in area surrounding hotel. Room appeared to be clean, but was small with old furnishings, bathroom very small. Lobby very old, something that appeared to be blood on front door glass. Hotel is not smoke free,... More 

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Dan, I want to thank you for staying at Candlewood Suites. I am sorry you did not have a good experience at our hotel. We pride ourselves on excellent customer service and a clean room. I am glad you found your room clean. I am sorry that it did not meet your expectations. If there is anything I can... More 

Tulsa, Ok
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 19, 2014

We stayed here after volunteering to redirect flights from Southwest. They paid for the room. I can't pick out exactly what it was that made us so uncomfortable...the rooms were outdated, but fine. Everything smelled weird, maybe it was the carpet. It was bad enough my daughter wouldn't take her shoes off, and she's no diva. Our first floor window... More 

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear TMReed, Thank you for providing feedback through TripAdvisor. I am so sorry you had a bad experience at Candlewood Suites. I never like to hear that a guest of our did not feel comfortable at our hotel. We really pride ourselves on excellent customer service and a clean room. I am sorry that you did not feel like your... More 

Texas
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 18, 2014

Your staff continue to amaze me. During what had been the worst transition in programs for the disabled and during some of the toughest medical issues in my children's life, your staff shows such compassion, empathy, and hospitality. On bahalf of Jacob and Nathan, thank you for treating them like the beautiful souls they are and not like inconveniences for... More 

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear DiaperChanger, Thank you so much for your review on TripAdvisor. It is absolutely humbling to read your wonderful comments about the hotel and staff. We try to provide excellent service to each and every guest. So many guests become family to us. We love when you and your family walk in the door. Next time you are in Dallas,... More 

Memphis, Tennessee
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 3, 2014

This was my first time at a Candlewood property. The hotel and rooms were nice, front desk clerks were friendly. The free use of washers and dryers was excellent though they are in heavy use evenings. Overall it was a good deal. The wireless internet connection was bad, kept locking up and unable to do much work. The front desk... More 

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Cjsayman, Thank you so much for staying with us at Candlewood Suites. I appreciate it when my guests take the time to provide feedback to us. I am very happy that you enjoyed the hotel itself while staying in Dallas. I would like to apologize for all of your internet problems though while you were at the hotel. We... More 

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Additional Information about Candlewood Suites - Dallas Market Center

Address: 7930 North Stemmons Freeway, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Dallas Market Center 2*
Number of rooms: 150
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Also Known As:
Candlewood Suites - Dallas Market Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites
Hotel Style:
#13 Family Hotel in Dallas
#16 Best Value Hotel in Dallas
#22 Business Hotel in Dallas

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