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All 188 Dallas hotels

Candlewood Suites - Dallas Market Center

2.0 of 5 Hotel   |   7930 North Stemmons Freeway, Dallas, TX 75247
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Ranked #21 of 188 Hotels in Dallas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
diaperchanger01 Texas
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162 reviews from our community

Traveler rating
    105
    34
    10
    8
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Ok
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here after volunteering to redirect flights from Southwest. They paid for the room. I can't pick out exactly what it was that made us so uncomfortable...the rooms were outdated, but fine. Everything smelled weird, maybe it was the carpet. It was bad enough my daughter wouldn't take her shoes off, and she's no diva. Our first floor window... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear TMReed, Thank you for providing feedback through TripAdvisor. I am so sorry you had a bad experience at Candlewood Suites. I never like to hear that a guest of our did not feel comfortable at our hotel. We really pride ourselves on excellent customer service and a clean room. I am sorry that you did not feel like your... More

Texas
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Your staff continue to amaze me. During what had been the worst transition in programs for the disabled and during some of the toughest medical issues in my children's life, your staff shows such compassion, empathy, and hospitality. On bahalf of Jacob and Nathan, thank you for treating them like the beautiful souls they are and not like inconveniences for... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear DiaperChanger, Thank you so much for your review on TripAdvisor. It is absolutely humbling to read your wonderful comments about the hotel and staff. We try to provide excellent service to each and every guest. So many guests become family to us. We love when you and your family walk in the door. Next time you are in Dallas,... More

Memphis, Tennessee
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first time at a Candlewood property. The hotel and rooms were nice, front desk clerks were friendly. The free use of washers and dryers was excellent though they are in heavy use evenings. Overall it was a good deal. The wireless internet connection was bad, kept locking up and unable to do much work. The front desk... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Cjsayman, Thank you so much for staying with us at Candlewood Suites. I appreciate it when my guests take the time to provide feedback to us. I am very happy that you enjoyed the hotel itself while staying in Dallas. I would like to apologize for all of your internet problems though while you were at the hotel. We... More

Boston, Massachusetts
Top Contributor
103 reviews 103 reviews
26 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Candlewood was just what we needed for a 5 night stay. Two room suite with sofa bed gave us more space. Kitchen allowed us to keep and prep food when we didn't want to go out. There is no breakfast served (what do you expect for this low price and the other amenities?), so the kitchen allowed me to... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear CincyOH, Thank you for your wonderful description of the hotel. At Candlewood we try to really make you feel like you are in your home away from home. Thank you for staying with us while you were in Dallas. It is wonderful to hear that the staff is delivering in providing a clean room and great customer service. If... More

Tulsa, Oklahoma
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My initial reservation was for a standard 1 bedroom but when I arrived at the hotel they were all taken so the desk clerk upgraded my room to the 1 bedroom suite at no additional cost. The room had plenty of space, a nice kitchen with a full size refridgerator, dishwasher, stove and sink with garbage disposal. The kitchen had... More

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Glenn H, Thank you so much for your review on Trip Advisor. It is always wonderful to hear such nice comments about our hotel. Thank you even more for staying with us at Candlewood Suites. We really pride ourselves at Candlewood on providing excellent customer service and a clean room. I am glad we were able to deliver on... More

San Antonio, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2014

I had to go to Dallas do to a family emergency this hotel was closest to where I needed to be now although I kinda like the brand usually there old not in this case it was very nice and clean the guest service agent was great from upon my arrival I was able to get an upgrade which is... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Duane, Thank you for your feedback and more importantly for staying with us at Candlewood Suites - Dallas Market Center. I am so sorry you had to come here under such bad circumstances, but I am glad we were able take care of you while you were in Dallas. We really pride ourselves on excellent customer service and a clean... More

Portland
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

With a kitchenette and large room this was a very good value and a comfortable extended stay hotel. It was a very convenient location for a business trip and I'd stay here again. Staff was friendly and helpful. There's no continental breakfast but there is a small store which was sufficient for buying breakfast if you don't go to a... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear David, Thank you for reviewing us on Tripadvisor!!! Thank you even more for staying with us at Candlewood Suites. I love to hear when our guests love our hotel and our service. Exceptional customer service is very important to me when I travel and I love to hear when our staff has provided that service to our guests. I... More

austin
Top Contributor
50 reviews 50 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed August 22, 2014

Due to a mechanical issue on a Southwest flight I was on, I was shuttled to this hotel at 11pm on a Sunday night and caught the shuttle back at 5am. The hotel staff was kind and helpful, the room clean, the bed comfortable and it was quiet for sleeping. Only downside was after a very stressful week and then... More

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Kariesue, Thank you so much for staying with us at Candlewood Suites!! I am sorry to hear that you got stuck here in Dallas due to some mechanical problems, but I am happy we were able to accommodate you. Thank you for your comments on TripAdvisor. I read each and every one and it makes me happy to share... More

Texas
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 14, 2014

As a mother of medically needy children, I look for value where I can find it. Suites with full size refrigerator, 2 burner cook top, microwave, FREE washer and dryer facilities, a gym, a pool, and a beautiful courtyard with 2 barbeque pits. It makes staying away from home for long periods affordable. The facility is always clean and quiet.... More

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

DiaperChanger01, I love the name....haha......Thank you so much for staying with us at Candlewood Suites. I am so happy that you enjoyed your stay. We really try to always pride excellent customer service and a clean room for our guests. I am glad that we succeeded for you. Your comments mentioned our suites with full kitchens, our free washers and... More

Durant, Oklahoma
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 11, 2014

Just returned from a short trip to Dallas where we stayed at the Candlewood Suites near Market Center and the Medical District. There were three adults and a five year old in our group so we got a two bed suite. On arrival, check in was fast and smooth and we were put in a pool view room as I... More

Was this review helpful? Yes 2
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Okiloki, Thank you for staying with us at Candlewood Suites and especially for the wonderful comments. I am so happy that you enjoyed your stay. We really work hard to make sure all of our rooms are very clean and ready for our guests. I am glad you had a quick and smooth check-in process as well. We always try... More

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Additional Information about Candlewood Suites - Dallas Market Center

Address: 7930 North Stemmons Freeway, Dallas, TX 75247
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites - Dallas Market Center 2*
Number of rooms: 150
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Also Known As:
Candlewood Suites - Dallas Market Hotel Dallas
Candlewood Dallas
Dallas Candlewood Suites

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