The hotel was great, the room fantastic and the front desk manager Senedu Hailu was wonderful during check in and went beyond the call of duty on check out. My suitcase had been left behind in the parking lot and i called and she went out after it and "rescued" my belongings. I'm very grateful. In this day and age... more

The service at your hotel was excellent. Your staff was very helpful during our stay. The front desk went above and beyond the call of duty when I need help with a printing project for one of our excursions. The hotel was very clean and spotless. I will definitely be staying here the next time I come to Dallas. Bravo....Job... more

I stayed at the hotel because of the location, once I checked in the clerk made me aware of all the surroundings and what was open to get something to eat late since since I checked in around 2am.He first said that there cupboard had many iteams that I could take up to my room to eat so I wouldn't... more

What a great place to stay....handy, accessible, nearly anything you could want from a hotel of this level. It's an extended stay hotel, you expect that you will not have daily service. If you don't understand that or don't like it, stay somewhere else! The staff was great, the 2 room suite was perfect and the location was very handy... more

stayed here last week. hotel was clean- but our airconditioner leaked water over half of the room . It would have been helpful if the front desk personnel spoke and understood english. saw many frustrated guests try to deal with that issue more

I staid at the Candlewood suites two years ago for a extended stay and it was great. This time a big problem has been the head of housekeeping, Mr. Fernando. He is rather loud, nosy and wants to know everything about where I work, at what I am leaving, if i left for work, etc. His behaviour is weird and... more

I have stayed at Candlewood Suites before -- this same one, for example -- and, as usual, had a good stay. The General Manager is "up front" and "hands on" to keep the place in good condition -- and he even helped on the front desk to do our check-in. It was a good experience right from the start! The... more

Booked this hotel based on price and proximity to the American Airlines Arena (about 5 miles). Booked a double non-smoking room through Lastminutetraveler. Was told when I showed up that all double non-smoking rooms were taken and would have to take a single or a smoking room. Took the smoking room due to no other options. Stayed 4 days and... more

This property is exhausted. A major make-over is past due. The concept is great. The layout of the rooms are excellant. The managers reception and breakfast are above average. The staff was very helpful and professional. The biggest problem we experianced was charges on our credit card, after we paid cash upon check-out. After calling back to this property and... more