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Candlewood Suites - Dallas Market Center

#44 of 192 Hotels in Dallas
Certificate of Excellence
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7930 North Stemmons Freeway, Dallas, TX 75247
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Candlewood Suites - Dallas Market Center
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Candlewood Suites - Dallas Market Center
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179 reviews from our community

Traveler rating
    111
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    13
    9
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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HOT SPRINGS VILLAGE
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Several times a year I travel to Dallas for business meetings. This facility has become the hotel of choice for those of us who travel in from some distance. I enjoyed a comfortable 2 room suite with a full kitchen, completely stocked with utensils, plates, cups, etc., microwave and full size refrigerator. The room featured new flat screen televisions in... More 

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San Angelo, Texas, United States
Contributor
19 reviews 19 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived here after a bad experience with another hotel (Holiday Inn, Harry Hines Blvd) just down the road. Immediately, the staff was so friendly! They happily gave us a hospital rate because we had family admitted. It was late at night. We needed a room with two beds of some sort. They quickly found us a room with a... More 

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dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Chelsea, I want to thank you for your wonderful review on TripAdvisor.com. I am so happy that the team here at Candlewood Suites was able to take care of you and your family. Customer service is very important to us here at we want to make sure every guest is taken care of every single time. I am so... More 

Cuero, Texas
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent one night here. Checked in early morning (1:30am) Saturday 4/18 and checked out six hours later (7:30 am). We had the park, fly, and stay on our return. Our flight arrived late at Love Field, then sat on runway for 30 minutes, because no gates were open. Departing planes were backed up from of a rain storm that... More 

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dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear 072012cc, Thank you so much for staying with us and for taking the time to provide feedback to the hotel regarding your stay. I am so sorry that your experience at Candlewood was not the greatest. We always try to provide excellent customer service and a clean room. However, it seems that we failed on your room and for... More 

Houston, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you have stayed at Candlewood Suites before then you know the experience is not the same as staying at even a Holiday Inn. They are supposed to be different. I stay in hotels just about every week, and I think this is one of the best Candlewood Suites I have stayed in yet. It has a large washer/dryer area,... More 

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dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear TexasTraveler12, Thank you for your wonderful review on Tripadvisor. I love to hear when the hotel team has delivered excellent customer service and a great stay experience for our guests. Next time you are in Dallas, We would love to see you again. David General Manager More 

Senior Contributor
25 reviews 25 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2015

These folks could put in seminars in the lost art of service. From check-in to checkout they excelled. My group had a cook out in the courtyard. They have gas grills and a well kept area for a party of about 20. Oh sure. There were the little technical things like TVs needing reprogramming and such, but nothing that was... More 

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dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Peter D, Thank you so much for bringing your group to Candlewood Suites - Dallas Market Center. It was definitely a pleasure serving you while you were in Dallas. Thank you as well for your wonderful review of the staff and hotel on Trip Advisor. We really pride ourselves on providing excellent service and a clean room. I am... More 

Smørumnedre, Kobenhavn, Denmark
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2015

We stayed at Candlewood Suites 2 nights because of an early fly out of Lovefield Airport. The plane was cancelled and we were able to prolong our stay with no problem at all. The staff was friendly and always available. I will defintly recommend this hotel for short period stays. Aircon/heater is a bit noisy, never travel without your earplugs... More 

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear BrianGejlChr, Thank you so much for your review on TripAdvisor. I love to see reviews come through from our guests. Thank you also for choosing to stay with us at Candlewood Suites - Dallas Market Center. I am so sorry your flight was cancelled, but I am so glad we were able to accommodate you for the two nights... More 

1 review
5 of 5 stars Reviewed February 22, 2015

I was stranded in Dallas with a cancelled flight. This hotel was super accommodating. They gave me a discounted room and shuttled me for free to and from the airport. The room was actually an extended stay room that had a living room and kitchen in addition to the bedroom and bathroom. The room was clean and cozy. The free... More 

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dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear Kshea9925, Thank you for staying with us at Candlewood Suites. I just love when our guests take the time to provide feedback, especially when I receive feedback like yours. I am so glad that the staff took care of you and that you thoroughly enjoyed your stay. It is very unfortunate you got stuck in Dallas due to weather,... More 

Houston, Texas
Senior Contributor
46 reviews 46 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 22, 2015

I have stayed at a few Candlewoods and this was an older well maintained property. Cleanliness was good. The staff was great. The area around the hotel is sketchy. Close to restaurants and the freeway. I would stay there again.

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Thank you so much for staying with us at Candlewood Suites - Dallas Market Center. Thank you as well for providing feedback. It is nice to be reviewed by a senior contributor! I am glad you found the hotel well maintained and the staff very friendly. We renovated in 2011, but are about to start the process of renovating again... More 

College Station, Texas
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed February 2, 2015

We have stayed at various Candlewoods Suites before, so I knew about what to expect. We booked late and arrived fairly late at night. I was just happy to have a room so I wasn't too picky. We asked for the quietest room available, and for the highest floor. We got the second floor. The first room had a very... More 

Was this review helpful? Yes 1
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear MkBibble, Thank you for taking the time to write a review on TripAdvisor and for staying with us at Candlewood Suites. I read each and every review and take each one of them very personally. I want to apologize for not honoring the request for the top floor. We always try to give our special requests priority. I never... More 

Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 4, 2015

We were stuck in Dallas due to canceled flights and southwest airlines gave us a distressed passenger rate at this hotel. The hotel is old and shows signs of wear however it is very well-maintained. I had no issues with cleanliness. We were stranded for two days and had to do laundry. I was very surprised to find that their... More 

Was this review helpful? Yes
dmooretx, General Manager at Candlewood Suites - Dallas Market Center, responded to this review

Dear GinB2005, Thank you for staying with us at Candlewood Suites and for your review on TripAdvisor. I always like it when guests take the time to provide feedback to us. I am sorry to hear that you were stuck in Dallas, but am very glad we were able to take care of you. I am glad you found the... More 

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