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Wingate by Wyndham Dallas / Love Field

2.5 of 5
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8650 North Stemmons Freeway, I-35E North - Exit 434A Empire Central, Dallas, TX 75247
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1 room 1 guest
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Wingate by Wyndham Dallas \/ Love Field
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385 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Riverside, California
1 review
1 of 5 stars Reviewed yesterday NEW

Overall the property is filthy. the unit i stayed in reeked of mildew carpets and furniture was stained with dirt. The only clean spot in the entire room was the bathtub and bed sheets. Internet kept cutting out and was afraid to try the breakfast due to the cleanliness of the property.

Review collected in partnership with Wingate by Wyndham

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San Jose, California
1 review
5 of 5 stars Reviewed 1 week ago NEW

I was very pleased, comfortable and well taken care of during my stay at the Wingate by Wyndham. The room was clean, the wi-fi access was easy and a great speed. The only thing I would questions is why the housekeepers did not take the bag of garbage I left at the door with towels. They picked up the towels... More 

Review collected in partnership with Wingate by Wyndham

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Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Thank you so much for taking the time to post this concern you had during your stay with us. We apologize for any inconvenience this issue may have caused you and we will definitely discuss this with our housekeeping staff. You have valid concerns about its effects and rest assured that this will be prevented from happening again. We are... More 

Lubbock, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed for one night. The hotel grounds were nice and clean. The front staff were "friendly" but when I asked a question it was "I don't know, let me ask". The room itself was HUGE. The bed was nice, clean and comfortable. The bathroom was also clean and the jacuzzi bathtub WORKED!! At the entrance of the door to... More 

Review collected in partnership with Wingate by Wyndham

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Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Thank you so much for taking the time to raise these concerns you had during your recent stay with us. We will definitely have the smell issue you raised with our housekeeping staff and rest assured that this will be eliminated immediately. We will also have our maintenance staff check the WIFI service and make sure that everything is working... More 

San Jose, California, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

The front desk staff and shuttle driver were so incredibly helpful, friendly, and, in the case of the driver, fun that it's hard to complain about this place. But, there's really only so much even outstanding staff can do to try to put a shine on a run down hotel. As noted in other reviews, there is a strong bleach... More 

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

It saddens us to know how you felt about your recent stay with us. We are so sorry to know that we weren’t able to provide you with a great experience. We recognize that there are things that we need to update and we would like to assure you that we are doing everything that we can to implement such... More 

1 review
3 of 5 stars Reviewed 1 week ago

Stayed here for one night to make an early flight at DLF. Shuttle service was great - friendly and offered to stop at Quick Mart if needed. Room was fairly clean, but like some others mentioned, show signs of wear and needing a thorough cleaning or reprinting. Something had been recently cleaned with an overpowering scented wash.....we turned the AC... More 

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Thank you so much for taking the time to post this review you have of our hotel. We are so sorry about the concern you had regarding the smell inside your room. We will definitely discuss this issue with our housekeeping staff and rest assured that this will be rectified immediately. We recognize that there are things that we need... More 

Detroit, Michigan
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

This hotel worked for our Dallas layover, but I wasn't a big fan. The front desk staff was helpful and the shuttle service was good - but the room was tired and not exceptionally clean. The desk in the room was about to fall over and there was mold in the bathtub. The shuttle service was exceptionally busy - so... More 

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Thank you so much for appreciating our staff’s efforts of providing you with great customer service. We recognize that there are things that we need to update and we would like to assure you that we are doing everything that we can to implement such changes soon. We will definitely discuss these issues with our housekeeping staff as well and... More 

Anaheim, California
1 review
2 of 5 stars Reviewed 1 week ago

It appeared that the carpet had been freshly shampooed because there was a strong chemical odor from it and it appeared damp. It was too late in the evening to ask for another room but I had to sleep with the window open. I didn't sleep well because I was gagging on the smell.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

We are very sorry about this experience you had during your stay with us. We would never want any of our guests to experience such inconvenience and we are very sorry that you had to go through it. We will see to it that this kind of issue will be prevented from happening again. We hope that you’ll give us... More 

San Antonio, Texas
1 review
3 of 5 stars Reviewed 1 week ago

A group of us was booked at yhe facility, and waited for almost an hour for a shuttle that never arrived. 5 of us finally rented a cab and got to the Wingate just in time to get 2-3 hours' sleep, so we could get an early flight out that same morning. There was no opportunity to use amenities (though... More 

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

We are very sorry for the experience that you had with our shuttle service. This will definitely be discussed with our shuttle service staff and rest assured that such incidents will be prevented from happening again. We would like to apologize for any inconvenience this issue may have caused you and we do hope that you’ll give us another chance... More 

Fort Washington, Maryland
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was nice and was doable for the overnight stay of being stranded. The front desk reception personnel were very nice and helpful. The added benefit was the 24 hour shuttle service that picked us up and returned us to the airport in order to catch our flight.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Thank you so much for this lovely review you have of our hotel. We are so glad to know that you were able to take advantage of our shuttle service and thank you so much for appreciating our efforts of providing you with great customer service. We do hope that you’ll get to visit us again soon and thank you... More 

Richton Park, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

My stay at the hotel was relaxing and the bed was amazing. Staff made me feel welcomed and was very pleasant.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Thank you so much for this short but lovely review you have of our hotel. We are so glad to know that you found comfort during your stay with us and thank you so much for appreciating our efforts of providing you with great service. We do hope that you and your family will get to visit us again soon... More 

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