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Wingate by Wyndham Dallas / Love Field

2.5 of 5
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8650 North Stemmons Freeway, I-35E North - Exit 434A Empire Central, Dallas, TX 75247
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Wingate by Wyndham Dallas / Love Field
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Ranked #110 of 191 Hotels in Dallas
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3 of 5 stars reviewed yesterday
Bruce S Houston, Texas
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359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Before you get your room you MUST ASK IS IT UPDATED!!!!. I was in a room that looked like a cheap apartment in a bad part of town. The wallpaper was coming off the wall, the place needed a paint job, the carpet was terrible, and the air conditioner was LOUD and rattled. While I was in the shower, the... More 

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El Paso, Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I read some of the reviews and had to wonder if we were at the same hotel. My traveling companion backed out last minute and we had reserved a room with two beds. Without hesitation, they f put me in a room with a king bed. It was very spacious and clean. The staff was extremely helpful, the halls were... More 

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Manager M, General Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Guest We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is so rewarding to learn of your five star experience at our hotel. We look forward to serving you again in the future! Thank you More 

Nashville, Tennessee
1 review
2 of 5 stars Reviewed 3 days ago NEW

The facility met my needs when weather stranded me at Love Field. However, the front office is unorganized and lacks follow through to provide receipts for stay. I left my email at the front desk to receive a copy of my receipt as they could not provide before 6am, I have now called the hotel who says they do not... More 

Review collected in partnership with Wingate by Wyndham

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Manager M, General Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Mr. Paul Thank you for your positive feedback and we will certainly address the issues. In regards to the bill it is generated after the night audit and available at check out as early as 4am in the morning. However I have personally emailed you the receipt at the email address provided (paul.crews@va.gov) .I really appropriate your patients in... More 

Madison, Wisconsin
1 review
1 of 5 stars Reviewed 4 days ago NEW

This was very terrible! Will not go there any more. Strong smell in the hallway and in the room. did not give my the printed receipt. left an email for them to email me the receipt but did not receive it by the end of the day, had to call back to ask for receipt. My cab driver to the... More 

Review collected in partnership with Wingate by Wyndham

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Phoenix, Arizona
1 review
4 of 5 stars Reviewed 5 days ago NEW

We got in late. The hotel staff picked us up at the airport. Reasonable room- very neat and clean.

Review collected in partnership with Wingate by Wyndham

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Manager M, General Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Guest It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean and comfortable experience. We are thrilled to hear that you enjoyed our friendly and welcoming staff. We look forward to serving you again in the future! Thank you More 

Manitowoc, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This place is tired. The whole hotel smells like air freshener overload. It is surrounded by strip clubs. The best part was the gunshots outside our window at 4:30 this morning. We will pay more next trip to stay elsewhere.

Was this review helpful? Yes 2
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay due to issues such as the smell, surroundings, and gunshots sounds. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits. More 

HOUSTON, TX
Level Contributor
66 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

its an average place. The location is convenient near Love Field and Dallas and easily reachable on the Interstate. The rooms were comfortable and well equipped. Minor complaint was that they gave you a parking pass that had to be placed on the car. Since I was there late in the evening, i had to park near the back of... More 

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Manager M, Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Guest Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. We are all looking forward to your next visit and hope it will be just as enjoyable. Thank you More 

Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here just one night as I was getting in quite late from the airport and the Wingate was just 10 mins away ($25 cab). I was pleasantly surprised by the hotel when arriving by the cleanliness and size of the rooms. this isn't the flashiest place and if your coming to dallas for a holiday I would recccomened... More 

Was this review helpful? Yes 1
wingatebywyndhamdall, Webmaster at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Guest, Thanks for your pleasant comments about our clean, comfortable and friendly hotel with plenty of amenities. We focus on providing great value more than anything else. We also take serving our guests very seriously. I hope you will tell others about our property and stay with us again the next time you’re in town. We appreciate the opportunity... More 

Cincinnati, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The rooms are basic hotel rooms. So if you just need a room for the night before catching a plane at Dallas Love Field Airport then this hotel may be fine for you. The beds were comfortable, the free breakfast was good, and when it was working, the free WiFi speed was pretty good for a hotel. But there were... More 

Was this review helpful? Yes 1
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

It means a lot to hear from guests who are satisfied with all of our services and amenities such as our free breakfast and free Wi-Fi. It is so rewarding to hear that we were able to provide a comfortable experience. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of... More 

Texas City, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Unprofessional service. Dirty rooms. Up keep of property has been poorly managed. I arrived at the hotel late due to flight delays. Had I know what I was getting into I would have walked right back out. Thank goodness my family was not with me.

Review collected in partnership with Wingate by Wyndham

Was this review helpful? Yes 1
wingatebywyndhamdall, Webmaster at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Guest, Thanks for your comments. I apologize that our comfortable rooms and efficient service didn’t meet your needs in this case. We take real pride in our hotel and in meeting guest needs, and I’m sincerely concerned that you weren’t satisfied. Perhaps if you stay with us again in the future you will see through new eyes how we... More 

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