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Wingate by Wyndham Dallas / Love Field

2.5 of 5
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8650 North Stemmons Freeway, I-35E North - Exit 434A Empire Central, Dallas, TX 75247
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Wingate by Wyndham Dallas \/ Love Field
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461 Reviews from our TripAdvisor Community

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Dallas, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago

Ceilings in hallways and room stained from leaks, peeling, terrible patch work. Walls had scuff marks in numerous places. Light on nightstand did not work. After 3 request to fix, maintenance came in and repaired. 3 roaches in bathroom. Manager came and got rid of them. Bed sagged on one side due to old mattress. Chairs in room stained and... More 

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank gaylem485
CHICAGO
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room in this hotel remind me a lot of Hilton Garden Inn, the difference is Hilton Garden Inn is pretty consistent in every single property, whereas this Wingate property is not. Paint peeling off the wall just above the air-conditioner, quite a huge hole on the wall, wall plug showing the wires, rust accumulate on the towel rack, water... More 

Helpful?
Thank ORDnHKG
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to... More 

Sherwood, Arkansas
Level Contributor
156 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our 4 night stay was really good. Room was affordable, comfy, clean, and spacious. However, Wingate should keep close tabs on the condition of the building and rooms because things could get out of hand pretty quickly. Our room had many things that needed attention. The door chain was broken. The towel rack and shower curtain rod were rusty. The... More 

Helpful?
Thank Patrick c
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More 

Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We arrived a day early for our flight outta Lovefield and stayed here. It was very convenient. Easy to get to and a nice lil stop. Also the room does come w a frig and microwave for those midnight quick shop burrito runs! We will definitely keep this hotel in mind next time we fly outta Lovefield. Which by the... More 

Helpful?
Thank Stanggirl66
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Stanggirl66, I am so happy to learn that you enjoyed our hospitality,basic amenities and accommodations. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We hope to have the pleasure of welcoming you again soon. More 

McAllen
1 review
5 of 5 stars Reviewed 3 weeks ago

I was weary at first after reading all the reviews about weird smells, but I figured most of those reviews were from people who feel entitled to the Ritz Carlton at every 3 or 4 star hotel they stay at. I was right. It was a clean facility and my room was clean. Staff was friendly. Breakfast was a good... More 

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Adel C
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

Dear Adel C, Thank you for not hesitating to stay here at our hotel. It is great to hear that we were able to meet your expectations of service and accommodation. Thank you for taking note of your approval on the breakfast selection. Glad that you plan on staying with us again on your next trip in town. More 

Wichita Falls, Texas
1 review
1 of 5 stars Reviewed 4 weeks ago

The property seems really rundown, our room smelled like someone had been smoking in there and they had tried to cover it up with cheap air freshener!

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank 440danat
Manager M, Guest Relations Manager at Wingate by Wyndham Dallas / Love Field, responded to this review

We sincerely apologize for the look of our facility and the cleanliness of our accommodations. Thank you for bringing this up to our attention as we will these issues reviewed by our management and remind our housekeeping staff of their duties. We hope that you could still give us another chance to prove how much we value your business. More 

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