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Dallas Marriott Suites Medical/Market Center

#44 of 197 Hotels in Dallas
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2493 North Stemmons Freeway, Dallas, TX 75207
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Dallas Marriott Suites Medical\/Market Center
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343 Reviews from our TripAdvisor Community

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Lufkin, Texas, United States
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My husband was attending a meeting for a couple of days. The location is great, quick drive or Uber to great restaurants and shopping. The rooms are spacious and clean, it was nice to have a separate sitting area that included an additional TV and work area. The staff was always friendly and helpful. I work from my laptop, so... More 

Helpful?
Thank Tony R
Austin, Texas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is extremely popular and prides itself on a high level of customer service. They host many conferences and events and their staff are top rate. They took care of all of my needs and the hotel is very clean and well kept.

Helpful?
Thank Ryanphllp
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear Ryanphllp, Thank you for taking the time to share your recent experience with us. We were so delighted to hear you enjoyed your meeting at our hotel. We are pleased to read you had a wonderful time during your visit with us. We also look forward to your return visit and we hope you are having a wonderful start... More 

Oklahoma
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently went to Dallas for a weekend of shopping. I did not make reservations prior to our arrival there. We had never stayed at the Marriott Medical before but wanted to give it a try. The check in was seamless and front desk clerk "G" was very helpful. The all suite hotel room was no disappointment perhaps a bit... More 

Helpful?
Thank Sooner827
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear Sooner827, Thank you for taking the time to share your feedback about your recent stay at the Dallas Marriott Suites.We appreciate you staying with us and it always make us smile when our guests recognize our great customer service. In regards to the ice machines, in an effort to be innovative and to keep up with changing demands of... More 

Angel Fire, New Mexico
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room and staff were great! Stayed 2 nights and was impressed with the room amenities and the staff. Not sure what's the deal with no ice machine and having to order it from room service - free - but that wasn't a deal killer.

Helpful?
Thank Greg D
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear Greg D, Thank you for taking the time to share your feedback about your recent stay at the Dallas Marriott Suites.We appreciate you staying with us and it always make us smile when our guests recognize our great customer service and staff. In regards to the ice machines, in an effort to be innovative and to keep up with... More 

Spring, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed January 5, 2016

Stayed for 3 nights while in town for the 2015 Cotton Bowl. Liked the price, but not the experience. As Platinum reward members, we were booked into a "concierge" level room, but don't be fooled by the hotel website. There were NOT two TVs in the room, nor the robes they advertised, nor did we get complimentary bottled water in... More 

Helpful?
Thank Susan T
Justin K, Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear Susan T, Thank you for sharing your feedback about our hotel. We strive to make your stay enjoyable but during your stay we have fell short. We want to apologize for the challenges you encountered during your stay and we have shared them with our management team to correct them moving forward. We hope to have the opportunity to... More 

kona
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 15, 2015

Stayed here a couple times as its close to the Dallas Love airport and its not a Low Budget hotel. First time we checked in they got all my details mixed up with somebody else. Im a platnium and spend some 180 nights a year on the road. I got keys for some other party via the mobile check in.... More 

Helpful?
2 Thank scangadah
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear Mr. Scangadah, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are always pleased to read positive comments and comments regarding areas for improvement. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been shared with the... More 

Austin, Texas
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 3, 2015 via mobile

I chose this Marriot property due to a 6:15 SWA flight the next morning out of Love Field and no other Marriot properties closer. (Read - an opportunity for some developer) My room faced IH-35, a very busy highway. I heard no noise, an unexpected blessing. The bed was very comfortable too, nice for this road-warrior. Parking is limited with... More 

Helpful?
1 Thank rxman502001
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear rxman502001, Thank you so much for the positive feedback regarding your stay. We are glad you enjoyed the location of the hotel and found the amenities to your liking. We hope to see you again soon! Sincerely, Michael General Manager More 

Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 24, 2015 via mobile

Before I write this review, I would like to specify that the reason I have chosen to give this hotel three stars is that it represents a three-star experience within the whole of the offerings in the Dallas-Fort Worth area. In the context of it being an actual Marriott hotel, this hotel would earn two stars. One thing that is... More 

Helpful?
2 Thank sharknado523
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear sharknado523, Thank you so much for your very in-depth synopsis of your recent guest experience at Dallas Marriott Suites. I applaud you for the detail and organization of your review and thank you for taking the time. I sincerely apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our... More 

Richmond, Virginia
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 22, 2015

I stayed at the Dallas Marriott Suites and it is a bit off the path but they do have a shuttle to take you where you need t go. I was there for a week and they do have concierge area that has been remodeled and is great. It was a pleasant stay.

Helpful?
Thank Mike S
Justin K, Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Mike, Thank you for the wonderful review and we hope you come back to visit us next time your travels bring you to Dallas! Thanks again! More 

Level Contributor
138 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 16, 2015

Stayed here in the beginning of November for 5 days. Property was good, lots of construction going on around the hotel. Room was big. Nice fridge inside. Bathroom has a ceiling lower then the rest of the suite, made it a little claustrophobic. Also very little light in the bathroom, so when the shower curtain was closed, it felt really... More 

Helpful?
Thank Skulllead
Michael N, General Manager at Dallas Marriott Suites Medical/Market Center, responded to this review

Dear Skulllead, We appreciate you sharing your feedback, although we are greatly disappointed to learn of your food and beverage experience. The Dallas Marriott Suites is dedicated to providing the highest level of service, matched by strong attention to detail. We regret that this was not the case during your stay. The matter is currently being reviewed and addressed to... More 

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