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All 187 Dallas hotels

Staybridge Suites Dallas - Addison

3.0 of 5 Hotel   |   16060 Dallas Parkway, Dallas, TX 75248 (Formerly Bradford Homesuites)
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77%
Ranked #72 of 187 hotels in Dallas
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed December 10, 2013
DMBen Bossier City, Louisiana
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93 people have reviewed this hotel

Traveler rating
    48
    23
    7
    7
    8
See reviews for
21
11
13
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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  • Any
English first
Kansas City, Missouri
1 review
1 of 5 stars Reviewed March 1, 2014 via mobile

One of the worst customer experiences for a hotel that I have ever had. The staff is uncaring and the standard response to every inquiry is that there is nothing u can do about that. If you book a room with a sleeper sofa but advised that it does not come with full linens. The sofa bed has two sheets... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Mstric1, Thank you for staying with us and leaving a review. We have sent you a private message to address your concerns further. Kind Regards, Pam G Case Manager IHGCare More

Bossier City, Louisiana
Contributor
20 reviews 20 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 10, 2013

We were very pleased with our stay at Staybridge Suites Dallas! The room and bathroom were very clean. I know Staybridge is used a lot for business travel, but we loved the set up of the room for our family. Having a separate bedroom with a TV was a big plus. This allowed everyone to have a shot at watching... More

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Durango, Colorado
Contributor
20 reviews 20 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed December 6, 2013

Let's see... The fridge sounds like a jet taking off. (The front desk said they were all like that when I called to complain. ) The sink faucet leaks. The sofa was dirty and torn. And the hairdryer blew out when I tried to use it. Oh and the pillows are cheap and hard. They offered to upgrade me but... More

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear JodySueF, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. Please accept our sincere apologies for any inconvenience you have experienced and for the room conditions that did not meet your expectations. Rest assured that the issues you have raised about the faucet and the hairdryer has been... More

Newport Beach, California
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 4, 2013

I was surprised and delighted by this hotel; I had driven by it daily for three years and after moving, stayed here for a trip back to the home office. Rooms were giant, clean, and comfortable. There was popcorn and other treats for free upon arrival, and the check in staff was quick and polite. Small maintenance issue with the... More

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Wimberley, Texas
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 23, 2013

We stayed here for the night while visiting my daughter at UT Dallas. The room was clean, spacious and comfortable. The only complaint I have is the the sleeper sofa was overused in that you couldn't sit on it without feeling like you were sitting on the floor. Otherwise a great place. And the breakfast was awesome and everything was... More

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Top Contributor
97 reviews 97 reviews
70 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 18, 2013

Got to the property after midnight, clerk was very friendly. Property could use some updates. Carpeting in hallway and room was stained, several bathroom tiles were cracked. Mattress was sunk in in the middle. Breakfast was great. I went down 10 minutes before they stop serving, & newly cooked bacon was brought out. Most properties wouldn't do that! Overall a... More

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Cryoking, Thank you for your comments about your recent visit. It is nice to know that you found our staff to be friendly. However, I regret if the condition of the carpet and bathroom facility were a disappointment. I appreciate your feedback as this is our best resource for improving guest services. If there is anything we can do... More

Irvine, California
2 reviews
4 of 5 stars Reviewed October 10, 2013

Brought in 10 members of my team for a 2 day meeting. Henry was VERY helpful in getting everything organized and set up. Staff all very accomodating and helpful. Meeting room was small, but fine for our group. (I'd suggest installing a pull down screen for future meetings!). They helped with everything from sourcing a projector, room set up, power... More

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Houston, Tx
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 8, 2013

This was our first time at a Staybridge Suites and we will use them again. The free breakfast buffet and free internet were definitely great perks! The suite had a full kitchen and a pull out couch which were great for relaxing! This hotel is near the Galleria mall and plenty of restaurants!

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Lincoln, Nebraska
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 2, 2013 via mobile

We got a crazy great deal booking through a different site. Our king suite had a full size kitchen, so we could've cooked in our room. Room had plenty of space with a kitchen, living area, bedroom, bathroom, 2 tvs, comfy king size bed. We had to ask for more towels and had to ask to have our room cleaned.... More

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Monroe, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 26, 2013

The customer service was horrible, from the room mixup, to the shuttle situation, and mostly with the key problems. The rooms were clean and the room service was friendly. When we first arrived at this hotel there was trouble, from our room not being available, (we got a free upgrade, but had to wait almost two hours!!!) to the shuttle... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear MaRyjanE8340319, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked our room accommodations. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. I sincerely apologize for any shortcomings and challenges you experienced with our hotel staff.... More

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Additional Information about Staybridge Suites Dallas - Addison

Also Known As:
Staybridge Suites Dallas - Addison Hotel Dallas
Staybridge Suites Dallas - Addison Hotel
Staybridge Suites Dallas Addison
Staybridge Suites Dallas
Bradford Suites Dallas
Address: 16060 Dallas Parkway, Dallas, TX 75248 (Formerly Bradford Homesuites)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Dallas
#44 Family Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Staybridge Suites Dallas - Addison 3*
Official Description (provided by the hotel):
Staybridge Suites Dallas - Addison welcomes guests with Texas hospitality Ideally located on the North Dallas Tollway near Dallas - Ft. Worth International Airport (DFW) and Concentra Medical Center, our extended stay Dallas area accommodations provide guests with the comforts and conveniences of home, as well as easy access to top Texas attractions and businesses. Our pet friendly Dallas, Texas hotel's long term guests can enjoy visiting the Cavanaugh Flight Museum, attending shows at the Addison Improv Comedy Club and shopping at the Galleria Mall. Famous attractions such as the downtown Dallas World Aquarium and Irving's Mustangs of Las Colinas are also in close proximity to our accommodations. Business travelers appreciate our extended stay Dallas - Addison, Texas hotel near companies such as Sun Microsystems, Symantec and CompUSA. To accommodate our guests' business needs, we offer 400 sq. ft. of meeting space, a 24-hour business center and free high-speed Internet access. During your stay, we invite you to take advantage of our complimentary shuttle services and laundry facilities. A pool and whirlpool, Fitness Center and a barbecue pavilion are also provided for your benefit. We offer a free breakfast buffet daily, and we host community-oriented Sundowner Receptions Tuesday - Thursday. Check out our exceptional Dallas, TX hotel rates and book your rooms today at the Staybridge Suites of Dallas - Addison. ... more   less 
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