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Staybridge Suites Dallas - Addison

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16060 Dallas Parkway, Dallas, TX 75248 (Formerly Bradford Homesuites)
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Staybridge Suites Dallas - Addison
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Staybridge Suites Dallas - Addison
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Staybridge Suites Dallas - Addison
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109 Reviews from our TripAdvisor Community

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Traveler rating
    52
    27
    9
    13
    8
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25
13
14
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • Mar-May only
    (40)
  • Jun-Aug only
    (19)
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    (28)
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    (22)
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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This place can't be beat! Great daily breakfast and dinner 3 nights a week are included with the stay. Very clean and very nice staff from the front desk, the ladies in kitchen, and housekeeping. A home away from home with a full size fridge and mini kitchen in the room. A perfect fit for family's - kids slept on... More 

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Dallas, Texas
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 12, 2015

I made the reservation through Expedia for a room with two queen beds. When I checked in I got a room with only a king bed and a couch. Check in was slow and I was the only one checking in at the time. The room was old outdated. They are currently doing some renovations. Around midnight and up until... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Doug S, Thank you for taking the time to express your thoughts and concerns about our hotel. I sincerely apologize for any inconvenience you may have experienced at check in and with the noise levels. While it is regrettable that your overall experience was less than satisfactory, we highly appreciate your feedback. I have faith in our hotel that... More 

Denver, Colorado
Level Contributor
154 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed May 23, 2015

Hotel is under routine renovation. The construction crews work during the day so this is no problem. Lauren, check-in associate, is absolutely one of the most professional hotel staff that I have encountered. Natalie, sales manager, took time out of her busy day to help me with the computer access in the business center. Every staff member that I encountered... More 

Was this review helpful? Yes 2
Driftwood, Texas
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed April 18, 2015

My usual hotels were booked due to the County music awards. The pros: the bed was comfortable, the staff was very friendly, and the free breakfast looked great. (I wasn't there for the dinner) The cons: the kitchen cabinets were broken and there was a dead bug on the kitchen floor (at least it was dead and not moving). There... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Idap_tx, Thank you for your feedback regarding your recent visit at our hotel. I appreciate and wish to thank you for the kind comments on the staff. It is also nice to know that you found the bed comfortable. However, I am truly sorry for the issues you had over the cleanliness of the room. Kindly be assured that... More 

Bengaluru (Bangalore), India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed April 15, 2015

I am writing this review quite late, so several things might have changed by now. I visited this place in 2008, and found it to be a great place to stay. I was here for business purpose, and stayed for a month. What I liked most if the full-fledged kitchen they have. The price was decent, and the hotel services... More 

Was this review helpful? Yes 1
Lily, Kentucky
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 3, 2015

This hotel is in desperate need of an update. The common areas were not cleaned the entire time we were there. Very old and run down on the inside. The furniture was dated, worn and the beds were very uncomfortable. The staff was friendly and very helpful. The location was in close proximity of good restaurants and shopping. The breakfast... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Tammy M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apprciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the common areas not being clean, date furniture and the bed condition which was unacceptable. We will... More 

San Antonio, Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 11, 2015

I highly recommend this hotel for a basic stay near amenities. Overall quality: the hotel is undergoing rennovations, therefore a small amount of construction but it does not affect the hotel itself. Perks: breakfast daily that is varied and has a great selection, pantry for quickly needed items, quick response from staff, well stocked kitchenette. Cleanliness: the staff is respectful... More 

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Houston, Texas
1 review
2 of 5 stars Reviewed February 6, 2015

I stayed one night and it was the worst bed and mattress I have ever seen. Do not be fooled by the outside look. It is very old and noisy with mechanical repair, street and people in the hallway. Their mattress almost broke my neck in the morning. Bed is at least 10 year old, with a roller in the... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear gtesfa, Thank you for writing a review about your recent stay with us. I am pleased to note that you found the hotel clean. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to... More 

Sturtevant, Wisconsin
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed October 25, 2014 via mobile

Stayed for a week, nice location and the entire property was clean. The breakfast was good and different each day, can't beat waffles in the shape of Texas. The evening dinners were appreciated and tasty, liked the beverage machine. The room was clean, the bed and pillows were comfortable. Free laundry was nice. The full size fridge and stove top... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Linda P, Thank you for taking time out of your busy day to write a review of our hotel. We are delighted you enjoyed your overall experience with us and pleased you found the breakfast served during your stay commendable. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have... More 

Atlanta, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 16, 2014

Well, I checked in after midnight friday, for yhe price I wasnt expecting the fantastic room and amenities. Clean, extremely comfortable, with a breakfast buffet and free laundry... very impressive. Decided to stsy an extra night and was accommodated without a fuss, and at a great rate.

Was this review helpful? Yes 1
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