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Staybridge Suites Dallas - Addison

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16060 Dallas Parkway, Dallas, TX 75248 (Formerly Bradford Homesuites)
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Staybridge Suites Dallas - Addison
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Staybridge Suites Dallas - Addison
Staybridge Suites Dallas - Addison
Staybridge Suites Dallas - Addison
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104 reviews from our community

Traveler rating
    50
    26
    9
    11
    8
See reviews for
23
13
14
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (104)
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    (37)
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Lily, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

This hotel is in desperate need of an update. The common areas were not cleaned the entire time we were there. Very old and run down on the inside. The furniture was dated, worn and the beds were very uncomfortable. The staff was friendly and very helpful. The location was in close proximity of good restaurants and shopping. The breakfast... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Tammy M, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We apprciate your nice comment about our staff and breakfast. However, we’re sorry we fell below your expectation regarding the common areas not being clean, date furniture and the bed condition which was unacceptable. We will... More 

San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 11, 2015

I highly recommend this hotel for a basic stay near amenities. Overall quality: the hotel is undergoing rennovations, therefore a small amount of construction but it does not affect the hotel itself. Perks: breakfast daily that is varied and has a great selection, pantry for quickly needed items, quick response from staff, well stocked kitchenette. Cleanliness: the staff is respectful... More 

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Houston, Texas
1 review
2 of 5 stars Reviewed February 6, 2015

I stayed one night and it was the worst bed and mattress I have ever seen. Do not be fooled by the outside look. It is very old and noisy with mechanical repair, street and people in the hallway. Their mattress almost broke my neck in the morning. Bed is at least 10 year old, with a roller in the... More 

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IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear gtesfa, Thank you for writing a review about your recent stay with us. I am pleased to note that you found the hotel clean. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to... More 

Sturtevant, Wisconsin
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 25, 2014 via mobile

Stayed for a week, nice location and the entire property was clean. The breakfast was good and different each day, can't beat waffles in the shape of Texas. The evening dinners were appreciated and tasty, liked the beverage machine. The room was clean, the bed and pillows were comfortable. Free laundry was nice. The full size fridge and stove top... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Linda P, Thank you for taking time out of your busy day to write a review of our hotel. We are delighted you enjoyed your overall experience with us and pleased you found the breakfast served during your stay commendable. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed August 16, 2014

Well, I checked in after midnight friday, for yhe price I wasnt expecting the fantastic room and amenities. Clean, extremely comfortable, with a breakfast buffet and free laundry... very impressive. Decided to stsy an extra night and was accommodated without a fuss, and at a great rate.

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 5, 2014

This is a fairly standard hotel for longer stays. The room I had on the third floor was OK without any noise from the freeway nearby. WiFi worked well and the room was clean although feeling a bit dated. Service was good, breakfast slightly disappointing. Check-in by a young lady at the front desk was pleasant and efficient. I would... More 

Was this review helpful? Yes 1
Fort Worth
Senior Contributor
30 reviews 30 reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 26, 2014

The hotel was adequate and in an ideal location near Addison. The room was clean with some nice amenities you'd expect in a long term stay hotel. The lady that checked us in was very friendly and made the check-in process pleasant.

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Carrollton, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 31, 2014

A queen bed is a queen bed. You can't put a full bed in the room and call it a queen. If your website says you have a king suite avaliable then you sld have one avaliable. If your website says you have a jaquizzi by the pool and shows pictures of a jaquizzi by the pool then I'm gonna... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Mamavon, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future.... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 10, 2014

My first time staying at this property. It was a business stay for one night only. So I decided to use my Priority club reward points. (WHAT A WASTE) Upon my arrival the guy at the front desk was VERY short with me; he did not provide ANY customer service meaning (NO WELCOME AS A P/C MEMBER, NO SMILE, and... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Dallas - Addison, responded to this review

Dear Jeremy A, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see the service you received at check in prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention.... More 

Lima, Peru
Top Contributor
85 reviews 85 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 6, 2014

This was our first visit to this hotel, and we really enjoyed our stay. The suite was beautiful, very warm and cozy. Great beds and pillows. You really feel like home. The staff is outstanding, everybody is efficient and friendly. Very good breakfast. Fast check in and check out. Everything was perfect, we will definitely stay here next time in... More 

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