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Courtyard by Marriott Dallas Central Expressway

#51 of 192 Hotels in Dallas
Certificate of Excellence
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10325 North Central Expressway, Dallas, TX 75231
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Courtyard by Marriott Dallas Central Expressway
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Courtyard by Marriott Dallas Central Expressway
Courtyard by Marriott Dallas Central Expressway
Courtyard by Marriott Dallas Central Expressway
Review This Hotel

110 reviews from our community

Traveler rating
    46
    38
    20
    4
    2
See reviews for
26
23
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newport Beach, CA
Top Contributor
83 reviews 83 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Better than the previous courtyard in Dallas, upgraded to a suite which I really appreciated However the gym was a dump and unusable Also in a sketchy area, security guard in the lobby, lots of highway noise Denny's down the street was fine

Was this review helpful? Yes 1
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Please accept my apology for our failure to meet and exceed your expectations. We have plans to expand our fitness facility during the next renovation; in the meantime can offer a fitness facility featuring cardio equipped with personal televisions in addtion to our free weights. The security service that you witnessed is a very effective added value that you find... More 

NC
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although the surrounding area is a bit sketchy, this courtyard is always very well kept up and spotless. The people at the desk as well as the bistro go out of their way to make you feel comfortable and make sure your needs are taken care of.

Was this review helpful? Yes 1
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you for your review regarding our team and the hotel. We appreciate your warm wishes and look forward to serving you again soon. Please join us and allow us the opportunity to recommend some of the wonderful shopping and restaurants so close to the hotel. We hope to see you soon. More 

Austin, Texas
Top Contributor
208 reviews 208 reviews
39 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed February 15, 2015

We've stayed here before because the location is perfect for us, the hotel is always well kept with extremely clean rooms, and the furnishings are just right for a restful retreat. However, having working internet is extremely important to us, and it wasn't there. We called about it on the second day, and they sent their IT rep up. He... More 

Was this review helpful? Yes 1
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you so much for your candid response regarding your stay. I know that something as important as your ability to stay connected can really color your entire impression. It is my hope that you will believe me when I tell you that this was not typical. Our internet service is normally very consistent. Please join us again soon and... More 

Utica, NY
Top Contributor
329 reviews 329 reviews
45 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed February 4, 2015

Overall a very nice hotel conveniently located in Dallas. No complaints the room was pretty typical but very clean and well-maintained and decently updated. I found the staff to be quite helpful and friendly throughout my stay. Would return.

Was this review helpful? Yes 1
Lynn M, General Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you for making our hotel your choice for you recent trip to Dallas. We want to assure you that your comfort is our top priority. Please return soon and always let us know how we can serve you better. More 

Akron, Ohio
Top Contributor
115 reviews 115 reviews
102 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed January 24, 2015

It has been a few years since I have stayed at a Courtyard. That being said, the new lobby and eating area were new to me and a nice touch. I am a faithful Hampton Inn customer and this was a good opportunity to compare both brands Rooms - Both hotels chains offer a similar bed. At this hotel, my... More 

Was this review helpful? Yes 2
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you for making the decision to stay with us at Courtyard by Marriott. We appreciate you for taking the opportunity to compare the experience to that of the Hampton chain. We really do our best to provide a relaxing and productive experience. Welcome back! More 

Salt Lake City, Utah
Top Contributor
68 reviews 68 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 28, 2014

Sadly, this property was not up to typical Courtyard standards. The room was not all that clean. Clumps of dirt on the floor, spots of something (ick) on the bathroom floor, sticky spot on the nightstand. And the carpet in the room really, really needed to be cleaned. Big dirt spots were all over it. We did not have a... More 

Was this review helpful? Yes 2
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you for making Courtyard your first choice in Dallas. Please accept my apology for having disappointed you. This is not a common occurrence. We will inspect the room you slept in thoroughly in order to make certain that everything you spoke of is addressed. We appreciate you for your loyalty to Marriott and look forward to maintaining that loyalty... More 

Brampton, Canada
Top Contributor
107 reviews 107 reviews
78 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed December 21, 2014

Everything exactly as you would expect it to be. Great staff, great rooms, good location with easy access to anywhere right by the expressway. Gym is a little skimpy at 1 elliptical machine and 2 jogging machines plus a few weights ... not much to work with. Also no cups for the water cooler. All else was excellent.

Was this review helpful? Yes 1
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you so much for making the choice to stay with at Courtyard Central Expressway. You are right; location can make or break an experience. Accessibility combined with our proximity to Northpark Center, SMU and great dining and entertainment make our location a great choice. Our workout room contains basic cardio which we are looking forward to expanding next fall... More 

A TripAdvisor Member
2 of 5 stars Reviewed December 11, 2014

Front Desk boy was obnoxious, making fun of us as he checked us in, so I left a review. The manager called to follow up and then said he would talk to the kid. That's it. Injury plus insult. I thought I was helping the manager by informing him of his unprofessional employee. He didn't agree--just wasted more of my... More 

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Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

This guest response is under review as there are no young kids at our Front Desk; male or female. Disrespect is not tolerated or even remotely possible here. More 

Austin, Texas
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2014

I travel weekly and stay in lots of Courtyard Marmots throughout the U.S. and I especially love when the hotel personalizes and creates a warm welcome like this one does. From the pleasant faces at the front desk, to the clean rooms and personal touches like folded origami art towels. Well done!!!

Was this review helpful? Yes
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

Thank you so much for the warm response regarding your recent stay. It means so much to our team who genuinely care that you had a wonderful time Happy Holidays! More 

Philadelphia, Pennsylvania
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 5, 2014

This hotel was clean, comfortable, and more than sufficient for a business trip. Hotel has all the amenities you need. Enjoyed having the bar/coffee shop/cafe in the lobby for convenience. THere were plenty of options for breakfast and throughout the rest of the day. There is also a shuttle to take you to local businesses, etc. Please note it is... More 

Was this review helpful? Yes 1
Lynn M, Manager at Courtyard by Marriott Dallas Central Expressway, responded to this review

We find that the savvy business and leisure travelers today tell us that many things make a successful trip. Location plays a big part; especially when you arrive in Dallas to combine business with shopping and dining out. Our team strives to make certain that everything is clean and our guests feel refreshed. Please join us again soon. More 

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