My son have stayed at the Hotel Lumen twice now while visiting SMU. It is right across the street from campus, so if you are visiting the school you can't be in a more convenient location. The staff at the front desk are always so nice. They have gone above and beyond to help us out. One time they offered... More

I have stayed at the Lumen numerous times for business in the Dallas area. The front desk folks always greet me by name and ask if I will be needing a ride to my office via shuttle. Brandon(the shuttle driver, most of the time) has to be one of the most knowledgeable Kimpton employees I have ever met. And being... More

This is a nice hotel considering it is a remodeled Ramada. Make sure you get a room with a window. Service is great. Super clean, nice linens,nice bathrooms. Staff is very friendly and full of info. I have no complaints about my stay here. Price was appropriate considering the area. Definitely would return.

While visiting SMU we landed at the Hotel Lumen and all agreed this is a great hotel. Southern charm abounded from every employee.. from the car valet to front desk to housekeeping. It's a modern, sleek styled hotel, more on the simple side than anything else, but doesn't feel skimpy with its decor. The bathroom is spacious and all white.... More

Really is my kind of hotel - for one main reason they have really good beds, and that is rare, big and comfortable. Aside from that the location is in a nice & quiet part of Dallas, staff are really friendly, there is a heated pool, I had the gym room to myself, and the restaurant is great. Good value... More

What a differences aesthetically. The renovations look amazing. Everything is crisp, clean and well appointed. I hate to have to do this because everything else was so great, but I have a pretty big complaint. The room I stayed in was at the rear of the hotel. I could hear people using the dumpster behind the hotel for bottles and... More

I have been won over by Kimpton by staying at The Lumen. The staff was so attentive and welcoming from my first phone call to book a room with Rachel to helping me place my luggage in my car on the way out. The rooms were wonderful, and the bed was fantastic. I am writing this review almost in protest... More

Arrived at the Lumen 06:00 am after an overnight from Hawaii, greeted warmly by desk staff, quick check-in and were informed that we could go to our room immediately! Free coffee/tea/etc were available in the foyer so we had a drink first and headed off for a couple of hours snooze. The room didn't have any windows and the beds... More

I recently stayed here for 4 nights with a family of four (children ages 14 and 10). We stayed in the Grand Lux Suite. Overall, the hotel, its amenities, and service were first rate and I would stay here again on future visits to Dallas. The hotel is conveniently located to downtown Dallas, Northpark Mall, many fast food (In’n’Out Burger,... More