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Hotel Lumen - a Kimpton Hotel

#23 of 192 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
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6101 Hillcrest Avenue, Dallas, TX 75205
Best prices for: 1 room 1 guest
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Hotel Lumen - a Kimpton Hotel
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Hotel Lumen - a Kimpton Hotel
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247 reviews from our community

Traveler rating
    122
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    25
    13
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Lumen - a Kimpton Hotel
See the most recent reviews
Shreveport, LA.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 8, 2015

My husband and I stayed here while in town to attend a concert at SMU. The exterior is clean and modern. The lobby and downstairs is lovely and comfortable. The front desk staff were both helpful and friendly. The hotel offers a wine/ beer cocktail hour. We were able to enjoy a drink while checking in and then take one... More 

Was this review helpful? Yes
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thanks for taking the time to write this great review, the staff loves these and it always validates what we are doing here at the Lumen..... Thanks again and we will see you soon. More 

Orlando, Florida
Top Contributor
89 reviews 89 reviews
34 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

Everything about the hotel is terrific....excellent staff, facilities, decor, ambiance. We had a large room/studio with large windows facing SMU. The negatives were only with our room....street noise and lobby music can be heard and woke me up both mornings. The music starts about 7am. It's not too loud in the lobby but the bass is thumping in our room.... More 

Was this review helpful? Yes
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Sorry for your sleeping experience here at the Lumen, I know that next time we can of course place you in an area that is better for you and your rest. Thanks for the feedback on this review and we hope to see you soon. More 

Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

First is the excellent location - across from SMU and in the heart of Highland Park and University area. Second - is the staff. Without fail they were friendly and efficient and supportive of your needs and wants. Third - the rooms. Not necessarily luxurious but attractive, modern and well cared for. The evening wine bar had nice choices. The... More 

Was this review helpful? Yes 1
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you so much for your kind words, we hope to continue to be your choice hotel when you visit the Dallas area. More 

Los Angeles, California
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 8, 2015

The room was great. The location was also great. Unfortunately the stay was marred by one staff member who unknowingly ( I hope) demonstrated that another guest was far more important than I was and I was essentially ignored. I wanted to love the hotel as my collegue has always been treated very well here and speaks highly of it.... More 

Was this review helpful? Yes
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

So sorry to hear about your experience here at the Lumen, I know that this was not intentional and I do hope that you allow us to show our true colors on your next visit to the Dallas area. Thanks for your feedback as it will help us in our continued training with the team here at the Lumen. More 

Houston, Texas
Top Contributor
71 reviews 71 reviews
38 hotel reviews
171 helpful votes 171 helpful votes
5 of 5 stars Reviewed January 26, 2015

Love this little hotel. Great front desk staff- friendly and efficient. The location is right next to SMU in a beautiful neighborhood. Our king bed room was cozy and comfortable. Great bed! I especially liked the abundance of outlets bedside. We had dinner and breakfast in the restaurant. Superb! Great menu, food, service, and ambiance. Other than the relaxed vibe... More 

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LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write this review, I agree that our team is friendly and on top of their game. It is always good to hear it from our guests and it allows the team to get that continued feeldback they look for. Thanks again, and we look forward to seeing you soon. More 

North Carolina
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 20, 2015

We happened to go to Dallas at a busy time so rooms were hard to find and expensive. We have stayed at Lumen before. It is a chic little hotel close to the SMU campus. Rooms are pretty average, but it is located in a nice area. Very safe to walk to some restaurants on Snider Plaza or walk in... More 

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LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for your kind words, we look forward to seeing you again here at the Lumen. More 

Eden Prairie, Minnesota
Top Contributor
103 reviews 103 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed January 14, 2015

The Lumen Hotel is boutique located across the street from SMU. On the edge of a very nice residential area. Many restaurants and shopping areas within a 5 minute drive of the hotel. We had great service from Robyn when we checked in and wonderful service from John in the restaurant. The rest of the staff were friendly and helpful... More 

Was this review helpful? Yes
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

So happy that you took the time to write a review for the Lumen team, these allow us to grow and consistantly look at our product and training. Thanks...... More 

Brisbane
Contributor
15 reviews 15 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 10, 2015

This is especially pitched at all the Australian travellers flying back to Oz from Dallas - you won't do better than the Lumen. I researched heavily before choosing the Lumen, and I am so glad I did. The suburban location of the hotel in University Park is vibrant, safe and friendly. The hotel, which was beautifully clean with a warm,... More 

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LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

Thank you for taking the time to write a great review, we love to know and hear that our guests are happy with their experience here at the Lumen. More 

Dripping Springs, Texas
Top Contributor
91 reviews 91 reviews
34 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 31, 2014

We stayed at Hotel Lumen in Dallas right across the street from SMU. The hotel is decorated in a very contemporary fashion. The rooms seemed clean and were nicely sized. We ate at the hotel restaurant, The Front Room, and the food was great. We also had room service and the food was equally good. I really enjoyed the country... More 

Was this review helpful? Yes
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

So happy to hear that you had a great time here at the Lumen and that our teams made it even more special. I agree with you, Robin and Robin are two great employees and we are blessed to have them with us. More 

Brooklyn, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 9, 2014

We checked in on the late side and had an early breakfast meeting, so I appreciated the friendly, energetic advice from the woman working at the front desk. We ended up eating at the restaurant inside the hotel, which was pretty great and modern, especially for a hotel restaurant open late at night. My room was very large, clean and... More 

Was this review helpful? Yes
LumDalGM, General Manager at Hotel Lumen - a Kimpton Hotel, responded to this review

We love to hear this type of feedback, it really allows us to grow and excites the team when they know that they are hearing this from our guests. More 

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