We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 187 Dallas hotels

Extended Stay America - Dallas - Frankford Road

2.0 of 5 Hotel   |   18470 North Dallas Parkway, Dallas, TX 75287 (Formerly Homestead Studio Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Dallas - Frankford Road to your Saves list
Extended Stay America - Dallas - Frankford Road
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
60%
Ranked #103 of 187 hotels in Dallas
A recent review
5 of 5 stars Reviewed February 1, 2014
dochill814 Dallas, Texas
Write a Review

38 people have reviewed this hotel

Traveler rating
    17
    6
    6
    2
    7
See reviews for
8
3
10
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2014

While looking to buy a house, this property has been the perfect transition point for me. The centralized location allows me not only easy access to my job, but also to all surrounding areas for my real estate search. Never expected to be staying anywhere nearly this long, but this property has met every one of my needs during my... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

I want to thank you for taking the time to post a review of your stay. I am so thrilled to know we have been able to provide a comfortable and safe "home away from home" while you are looking to relocate permanently to the North Dallas area. We truly enjoyed having you stay with us and we hope you... More

Dallas, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 10, 2014

This property is great for people who are looking for a lengthy stay. The rooms are clean, the property quiet and the staff is just great. Each room has a nice flat screen TV and free cable and internet. There is a nice work out room that has a nice flat screen TV as well. Also the laundry facilities are... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

The staff and I read your review, and would like to thank you for writing such positive things about Extended Stay America - Frankford. It's great to hear our hotel is able to meet your needs, at this time, and that our amenities are sufficient to make your stay comfortable. Especially, I am glad to hear you feel safe here... More

New York City, New York
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 7, 2014

A few weeks back I found myself in need of a place to stay in this one turned out to be a wonderful choice. I was supposed to be staying with a friend in the area, but my friends circumstances had changed and I was suddenly in need of a place to stay. I booked stay here while sitting in... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

John - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our hotel and found its location and price to be perfect for your needs. It is great to know that our hotel was close to your work and establishments that you wanted... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 6, 2013

The staff here will take care of you and make you comfortable during your stay and will fill every request with a smile. The facility is pleasant with a spacious patio near the pool. There is a major grocery store within a block along with fast food outlets, hair salons and many other services including a Starbucks.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

I appreciate you taking the time to write such a positive review. I am very pleased to know our hotel is convenient to the many amenities you have been able to utilize. Additionally, there are over 100 restaurants within a 3 mile radius of our location. It is wonderful to hear our staff performed their jobs well and made your... More

1 review
1 of 5 stars Reviewed September 29, 2013 via mobile

If you don't mind big bugs under the bed (dead ones) cockroaches in the kitchen, non smoking rooms that clearly are smoked in, dirty walls, carpet, drapes, couches, everything, and you can handle pot smoking in the stairwells then this is the place! Ed, who we worked with at the front desk, was kind as can be. You would never... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

Your review for our hotel was recently brought to my attention. We have many guests who have lived here for months and years because they find it a comfortable, clean and safe hotel. I was disheartened to read that our property was not up to your standards. We take pride in our property and have a national pest control company... More

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 13, 2013

We are currently staying many weeks and have had a very special, memorable, and excellent experience. The front desk employees, Teai and Ed, and the manager, James, have been especially gracious and helpful on all occasions. Freddie is always quick to fix any issues, though they are very infrequent, with a smile and is just an incredible asset to the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

Laurie - Thank you so much for posting an enthusiastic review of our property. I'm thrilled that you are having a wonderful stay here at our hotel. It was especially good to hear that our updated Wi-Fi, fitness room and pool were a convenience for your stay. Also, I am happy to hear that our staff is providing you with... More

Pryor
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 29, 2013

Where do I begin? (1) There was a group of 6 of us, traveling to that area of Dallas for a conference. The director of our group booked our rooms (3 rooms, 2 to a room) and was told our rooms were "Queen Bed with Sleeper Sofa". When we got to our rooms, none of them had sleeper sofas, only... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that you had a less than perfect stay with us. Unfortunately, we do not provide sleeper sofas in every room and we had a limited number of roll-away beds and due being sold out we were unable... More

Mississauga, Canada
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 21, 2013

Rooms dated but the price was right. Heavy masking perfume odour from cleaning materials. Bed soft from wear. In wall air con made it difficult to sleep. Provided breakfast was the usual over cooked scrambled eggs, sausages for price okay. Have shuttle service which is amazing given the price. Major downfall would be the lack of restaurant's nearby and no... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that our "Grab & Go" breakfast didn't satisfy your needs but I am happy you were able to enjoy yourself at one of the nearby full service restaurants. Again, thank you for your review and we hope we have the opportunity to serve... More

Garland, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2013

We stayed in this facility for 8 weeks this summer and it was as comfortable as it could be to not be our "home." James and every member of the staff was courteous, friendly, professional, responsive and seemed genuinely interested in our comfort and well being. We have two small dogs that they even cared about! I would definitely recommend... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

The staff and I read your review, and would like to thank you for writing such nice comments about your two month stay at our hotel. I truly appreciate your comments regarding the time you, your wife and two dogs spent with us. Thank you again for posting your review. We look forward to welcoming you back in the future! More

1 review
1 of 5 stars Reviewed August 10, 2013

I have been trying to book a room for almost two weeks now ..every time I call they tell me they are assisting other clients take my information and never call back !!! I called again today to ask about the monthly rates Moriah answered ,again I was told that she was assisting other people .. I Called again an... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Dallas - Frankford Road, responded to this review

The feedback provided in your review is much appreciated. I was disheartened to read that my front desk staff is not answering telephone inquiries properly. Please accept our apologies. I met with the staff, and we will work harder to ensure that phones will be answered and all calls will be returned by either staff or management. We continually work... More

Been to Extended Stay America - Dallas - Frankford Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Dallas - Frankford Road

Also Known As:
Homestead Studio Suites Dallas - Plano Hotel
Homestead Studio Suites Dallas - Plano Hotel Dallas
Homestead Suites Dallas
Homestead Dallas
Dallas Homestead
Dallas Homestead Suites
Address: 18470 North Dallas Parkway, Dallas, TX 75287 (Formerly Homestead Studio Suites)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #103 of 187 hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Dallas - Frankford Road 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Extended Stay, Booking.com, Travelocity, Priceline, Tingo, Hotels.com, TripOnline SA, Expedia, Asiatravel.com Holdings, Venere and Agoda so you can book your Extended Stay America - Dallas - Frankford Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Extended Stay America - Dallas - Frankford Road, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.