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Hyatt Place Dallas / Park Central

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12411 N Central Expwy, Dallas, TX 75243 (Formerly AmeriSuites)
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Hyatt Place Dallas / Park Central
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Hyatt Place Dallas / Park Central
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157 reviews from our community

Traveler rating
    59
    56
    28
    7
    7
See reviews for
45
24
10
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hershey, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was very pleased with my stay. There was free parking and the free breakfast was decent. My room was larger and much nicer than I expected. Traffic noise was a bit loud, but that's inevitable when you're on a Main Street. There were earplugs in the room which was a nice gesture. The best part of the stay was the... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

It is always great to hear positive feedback about our team. We hope that you will be back to see us again soon. More 

St. Louis, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

When my brother and I entered we were greeted warmly by the front desk attendant, she was very friendly/attentive and helpful with finding a good restaurant to eat at, I thought it was odd that we parked behind the hotel on a "gated" lot. It gave the impression of "neighborhood problems", but this hotel is in a business/corporate surrounding. Room... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for leaving your review. I apologize that your experience was less than perfect. If you would like to discuss your stay with me further, please contact me at 972.458.1224. Thank you, Chris Furman More 

Plymouth, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I come to Dallas every month or so and always say here. Large rooms, nice kitchen, free breakfast (with made to order omelets),pool, gym and free internet. Staff very friendly and helpful. A great place.

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for your positive feedback, we really appreciate hearing from our guests who had great experiences! More 

Phoenix, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights with my high school senior. Room was very spacious, comfortable, and clean. Liked having separate vanity area as well as a wet bar area. Hotel quickly replaced the non-functioing hair dryer (twice) and was attentive to all our requests. Local shuttle service was always available when we needed it. Tour group of middle school children roaming around... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for taking the time to write a review of our hotel. We appreciate you making us your hotel of choice while visiting Dallas for college visits. If you need any future reservations, please don't hesitate to reach out to us at 972-458-1224. More 

Laguna Beach
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Horrible experience at Hyatt on a college tour with my son to see SMU. The first room we were given had a urine smell that was SO bad we jumped back as soon as we opened the door! We were reassigned to a newly renovated rom with an air conditioner that was as noisy as a jet taking off! Needless... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

I want to apologize for the experience you had while staying at our hotel. If there is anything I can do to make this up to you, please don't hesitate to contact me directly. Chris Furman General Manager More 

Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 23, 2015

I was disappointed in this hotel overall. We have stayed at several other Hyatt Place properties and have always been very impressed. This one was not up to par. The hotel was under renovation and we were given a room on a floor that was being worked on. Exiting the elevator on our floor, one whole end of the hallway... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for taking time to write your review, and thank you for choosing Hyatt Place Dallas Park Central. I want to apologize for your less than perfect experience while you were at our property. Please know that your renovation will be finalized by mid-may and all of those renovation things that were bothering you will all be cleared up.... More 

Houston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 22, 2015

Nice Hotel with a great location! Booked directly online at their website and comes with free breakfast. Surprisingly, very good with many options. Check-in was different/not cool in that their Clerk was also attending to the bar located in same location. Outdoor smaller pool that fills quickly. Free shuttle rides to Rangers ballgames. We enjoyed our stay and it`s modern/trendy... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

We are glad to hear you had a positive experience. Thank you for staying with Hyatt Place and we hope you choose to stay with us in the future! More 

Muskogee, Oklahoma
Top Contributor
54 reviews 54 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 19, 2015

This is my 2nd in the last year. The staff is very nice and helpfully. I had ask for a specific room and he went above and beyond to get it for me. The stay was great. Several floors are under construction during the stay. It looks like they are replacing everything in the guest rooms. The next morning was... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for your feedback! We really appreciate it and look forward to your future visits! More 

Little Rock, Arkansas
Top Contributor
137 reviews 137 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

We got a room here last minute and were really happy with our stay. Staff were very friendly and accommodating. Set up like other Hyatt Place hoteld I have been to. No microwave in room, only in the lobby area which was fine for us. Rooms were spacious with a couch and small living area with additional sink. Great location... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

We really appreciate your taking the time to give us your feedback and hope that you choose us next time you are Dallas. More 

1 review
3 of 5 stars Reviewed March 14, 2015 via mobile

I am currently laying here in the bed, it's 3:40 am and my wife and I can not sleep due to the fact that the room I chose seems to not have ANY insulation in the walls period... While the A/C is running, it's fine and as soon as it shuts off, the room is hot as heck... Also the... More 

Was this review helpful? Yes
Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

I would like to thank you for your feedback, and let you know that the property is currently under renovation. It is our hope that you will come back in June after our renovation is complete! More 

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