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Hyatt Place Dallas / Park Central

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12411 N Central Expwy, Dallas, TX 75243 (Formerly AmeriSuites)
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Hyatt Place Dallas / Park Central
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Hyatt Place Dallas / Park Central
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152 reviews from our community

Traveler rating
    57
    55
    27
    7
    6
See reviews for
42
24
10
49
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I was disappointed in this hotel overall. We have stayed at several other Hyatt Place properties and have always been very impressed. This one was not up to par. The hotel was under renovation and we were given a room on a floor that was being worked on. Exiting the elevator on our floor, one whole end of the hallway... More 

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Houston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice Hotel with a great location! Booked directly online at their website and comes with free breakfast. Surprisingly, very good with many options. Check-in was different/not cool in that their Clerk was also attending to the bar located in same location. Outdoor smaller pool that fills quickly. Free shuttle rides to Rangers ballgames. We enjoyed our stay and it`s modern/trendy... More 

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Muskogee, Oklahoma
Top Contributor
54 reviews 54 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my 2nd in the last year. The staff is very nice and helpfully. I had ask for a specific room and he went above and beyond to get it for me. The stay was great. Several floors are under construction during the stay. It looks like they are replacing everything in the guest rooms. The next morning was... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for your feedback! We really appreciate it and look forward to your future visits! More 

Little Rock, Arkansas
Top Contributor
128 reviews 128 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We got a room here last minute and were really happy with our stay. Staff were very friendly and accommodating. Set up like other Hyatt Place hoteld I have been to. No microwave in room, only in the lobby area which was fine for us. Rooms were spacious with a couch and small living area with additional sink. Great location... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

We really appreciate your taking the time to give us your feedback and hope that you choose us next time you are Dallas. More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

I am currently laying here in the bed, it's 3:40 am and my wife and I can not sleep due to the fact that the room I chose seems to not have ANY insulation in the walls period... While the A/C is running, it's fine and as soon as it shuts off, the room is hot as heck... Also the... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

I would like to thank you for your feedback, and let you know that the property is currently under renovation. It is our hope that you will come back in June after our renovation is complete! More 

Jupiter, Florida
Top Contributor
92 reviews 92 reviews
63 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Exterior is nothing special and it is a little strange. The front desk was simultaneously working the bar & restaurant. There was one lady (who was very friendly) there working hard but a manager sitting in the "host" office apparently happy to let everyone wait for her to do everything. Food was "meh" and there were dirty dishes around, etc.... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for leaving your feedback regarding areas for improvement, our hotel is undergoing a full renovation currently and it is our hope that you will come back and see us after June so you can experience our new rooms. More 

Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

I had business in the North Dallas and Plano area in the middle of the week and this hotel was in a convenient location. Hotel is located at the crossroads of 75 and 635. The staff was courteous and professional. The room and bathroom were clean. Standard soap, shampoo and conditioner were provided. Parking is free and gated. My room... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for taking time to tell us about your experience. If there is anything else that we can do better, please don't hesitate to reach out to me at the hotel. We hope that you will come back and see us again next time you are in Dallas. More 

San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

We travel to Dallas a feew times a year, and this will be our new go to hotel. There is a bar in the lobby which was nice, though the staff weren't very good drink mixers the evening we tried it. They also have an interesting cafe concept, a varied menu is available 24/7, you can eat at the bar,... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

Thank you for you positive feedback.. I'm glad you enjoyed your Hyatt Place experience, and we look forward to seeing you next time you are in Dallas. More 

Plantation, Florida
Top Contributor
76 reviews 76 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 18, 2015

The Hyatt Place-Park Central is a comfortable hotel that I would stay at again. The rooms are large,with a sitting area and a small wet bar. Ask to be at the rear of the hotel as they Hyatt Place is near a busy intersection and this can be white noise in the background. Also, back of the hotel means the... More 

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

We really appreciate you taking the time to complete this review. Any positive or negative feedback is really helpful. Please give us a call next time you are in Dallas, we would love to have you! More 

1 review
1 of 5 stars Reviewed January 18, 2015

Service was great but the place was infested with roaches. Won't be staying here again. Had to shake out everything to make sure I didn't take any other guests back home with me. Was located in a good place though.

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Chris F, General Manager at Hyatt Place Dallas / Park Central, responded to this review

We take all negative feedback very seriously and have made sure that the concerns that you had have been thoroughly addressed. Thank you for leaving your feedback. More 

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