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Hyatt Place Dallas / Park Central

#46 of 192 Hotels in Dallas
Certificate of Excellence
3.0 of 5
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12411 N Central Expwy, Dallas, TX 75243 (Formerly AmeriSuites)
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1 room 1 guest
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Hyatt Place Dallas \/ Park Central
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208 Reviews from our TripAdvisor Community

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Traveler rating
    85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Sherwood, United States
5 of 5 stars Reviewed 3 days ago NEW

Check in was fast and easy and rooms were quiet, clean, and very nice! Great location to surrounding areas. Mall was 15 min away so were some great dining restaurants! We were in town for a local concert venue and even that wasn't far from the hotel. Easy access to all surrounding destinations!

Review collected in partnership with Hyatt Hotels

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Denver
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It was a good room for the price, though a bit cramped for space. This was a makeover hotel and this might be one reason for the size of rooms, but for my business trip it was ideal in the location and adequate for my needs.

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for the possitive review. We take pride in keeping our Hotel clean and welcoming from the time you check in until the time you check out it is our duty to provide you with superiour customer service and all of the comforts of home. We just completed a renovation in June 2015 and are pleased with the new... More 

Anaheim Hills, California
Level Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stay here when we go to Dallas to visit family. All rooms are small studios with a bedroom area and a sofa and wet-bar area. The rooms are always neat and clean. The staff is very friendly. The complimentary breakfast gives you a great start to your day. And, finally, the Central Express is right there. The price is... More 

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you so much for your kind review of the Hyatt Place Dallas Park Central Hotel. I am so pleased that our staff was friendly and exuded top of the line customer service. We take pride in helping people and making the guest experience here feel like home when you are away from home. We recently upgraded all of our... More 

Austin, United States
5 of 5 stars Reviewed 6 days ago NEW

The room was very comfortable, roomy, and quiet. I usually just look for a decent bed and bathroom when traveling alone, but I really enjoyed having the sofa and suit area this time since I had some tennis gear I had to manage during the stay. If I had brought my family this time, the extra room would have been... More 

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Austin, Texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were hesitant to book because of the low price, but decided to based on the reviews on TripAdvisor. Glad we did, the room was clean, quiet and very spacious. We were worried about parking since we would be arriving back late, again, we weren't disappointed, there was plenty of gated parking when we arrived after midnight. We were in... More 

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for the great review of the Hyatt Place Dallas Park Central Hotel. I am pleased that you decided to try out our property and it worked out for you. We just completed a renovation in June 2015 and very happy with the way the renovation turned out. Thank you again for making our Hotel your home away from... More 

San Diego, California
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hyatt Place has apparently been remodeled recently. The rooms were nice and everything was very clean and modern. The location has excellent highway access to both the 75 and 635 and is very easy to find and get in and out of. The wifi and parking are free. The parking is in a gated area behind the hotel with... More 

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for the fantastic review of the Hyatt Place Dallas Park Central Hotel. We have been remolded recently, we completed a renovation of the Hotel in June 2015 and we are very excited about the look for the Hotel. The Hyatt Place is a great brand with complimentary Breakfast, WI-FI and parking. We would like to be your home... More 

Hermosa Beach, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I'd only stay here if it's in a location that you need. The rooms are very small, the fitness room has only bare minimum cardio equipment, but if you can get it for less than $90 a nite it's probably worth it

Review collected in partnership with Hyatt Hotels

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for your review and the feedback on our Hotel. The rooms are actually very large in comparison to other Hotel properties in this area, I do apologize that your felt the space was inadequate for your stay. We have a living room area, bedroom area and a cozy corner in every room that consists of a very large... More 

Tyler, Texas, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Many of the staff (especially Vanessa) were the highlight. However, new décor, good, central location and a pretty good breakfast were also nice surprises. Good value. Our housekeeping staff member was also excellent with nice additional, unexpected touches.

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for your kind review. We take pride in our jobs at the Hyatt Place Dallas Park Central. It’s nice to hear that you had a fantastic experience at the Hotel. Please come back and visit us soon. The Hotel is conveniently located on 635 and 75 in the middle of Downtown Dallas, Richardson and Addison, very centrally located... More 

Bryant, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Stained fitted sheets on the double bed. Other than that, breakfast was good and had a variety. Service is good and apologized for the sheet issue and provided clean sheets. Good value for the price in downtown Dallas.

Review collected in partnership with Hyatt Hotels

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Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

I apologize for the sheets in your room not being changed out as they should be as our standard policy. It is standard policy to change them out so I will speak with our Housekeeping staff to make sure this was an isolated issue. I am glad that our staff took care of it quickly; however this should never happen... More 

Canyon Lake, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In Dallas to visit George W Bush Library. great place to stay. Great staff and on the freeway. Helpful in finding dining location. Secure parking. Nice swimming pool. Clean comfortable room. Will stay here on my next trip to or through Dallas.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Kenneth C, Director of Sales at Hyatt Place Dallas / Park Central, responded to this review

Thank you for your kind review. We take pride in our jobs at the Hyatt Place Dallas Park Central. It’s nice to hear that you had a fantastic experience at the Hotel. Please come back and visit us soon. The Hotel is conveniently located on 635 and 75 in the middle of Downtown Dallas, Richardson and Addison, very centrally located... More 

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