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Fairfield Inn & Suites Dallas Park Central

#51 of 197 Hotels in Dallas
Certificate of Excellence
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9230 LBJ Freeway, Dallas, TX 75243
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Fairfield Inn & Suites Dallas Park Central
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108 Reviews from our TripAdvisor Community

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Curitiba, PR
1 review
1 of 5 stars Reviewed 1 week ago

We went on a trip on a group of nine and stayed one night in Dallas. The trip was amazing except for the hotel. We just wanted a place to rest, and from the 3 rooms we booked, 2 had problems. Just one of them was OK. The second room had a dead coakroach on the floor, that we thought... More 

Helpful?
Thank Natascha1411
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Park Central, responded to this review

Dear Natascha1411, Thank you for your comments regarding your recent stay. I am very sorry about the issues that you encountered during your stay with us, and would like to apologize for the inconvenience these issues may have caused you. We hope that you will give us another chance in the future to make it up to you, and we... More 

Chicago, Illinois
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel location is good and next to the highway. Overall, it's just an average hotel. Nothing outstanding and nothing to complain about. The building is little bit old but everything works. Again, it's just a very common hotel.

Helpful?
Thank David_ORD
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Park Central, responded to this review

Dear David_ORD, Thank you for reviewing the Fairfield Inn & Suites Dallas Park Central. I am glad to hear you liked our location and had nothing to complain about! However, I apologize our hotel didn't exceed your expectations. We appreciate your feedback and hope to have another opportunity to host you in the future. Sincerely, Raven W. General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

We stayed here because of Fairfield's reputation and location. I booked two nights in an executive suite. I loved having two televisions. She could watch what she wanted and I could watch what I wanted. The king sized bed and the pillows was very comfortable. The pool and exercise room was good. The full breakfast had plenty of choices. We... More 

Helpful?
Thank markk62mk
1 review
1 of 5 stars Reviewed January 6, 2016

Kind of amazed at all the reviews saying they got good customer service. My experience was anything but that. There were so may things that went wrong that I actually had to rewrite my review so that it'd be short enough to post, so here goes. Boyfriend and I live in Fort Worth, had to work late event near this... More 

Helpful?
Thank Amy G
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Park Central, responded to this review

Dear Amy G, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Dallas Park Central. I'm truly sorry that your experience at our hotel was less than satisfactory. We strive to exceed the expectations of our guests, but we obviously came up short this time. I have shared your feedback with my front... More 

Livingston, Texas, United States
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed January 5, 2016 via mobile

This is the second Fairfield Inn I've stayed at in the past two months where there is construction going on that is so incredibly noisy that one can't think! I had work to do, and left the construction site I was working on in order to type my reports in peace, but instead, have a jack hammer working in the... More 

Helpful?
Thank Rooster C
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Park Central, responded to this review

Dear Rooster C, Thank you for your feedback regarding your recent stay. Please accept my apologies that you did not see the renovation notification listed on the website. I understand how frustrating that must have been for you upon arrival. I am also sorry for the noise disturbance you encountered. We work hard to keep it from interfering with our... More 

Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 4, 2016

Loved the location. My family stayed for a soccer tournament at Richland College, which was literally like 3 minutes away!! Very close to other freeways and restaurants. The thing I was not fond of was the fact the staff was not always at the front desk. I think I waited for someone about 3 different times. Also the hot tub... More 

Helpful?
Thank CSAGarcia
Graham
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 23, 2015 via mobile

This is a very nice hotel. We stayed there on Halloween. The pool is nice and indoor. The only bad thing that I have to say and which that's why I'm giving it four stars is that the breakfast was just ok we got there about 15 minutes before it was shutting down and everything was disgusting and cold. But... More 

Helpful?
Thank Matthew P
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 8, 2015

Was disappointed with the staff. I had a knock on my door before 9:00 am. I asked who is it and no one answered. I heard women's voices so I opened the door and it was Housekeeping. I asked "Can I help you? You should announce that it's housekeeping knocking on the door." She didn't apologize instead she asked when... More 

Helpful?
1 Thank SeasIt
TMIHospitality, Manager at Fairfield Inn & Suites Dallas Park Central, responded to this review

Dear SeasIt, We appreciate the time you have taken to reach out to us and provide feedback on our services. I am very sorry for the experience you had with my housekeeping staff. I will address your concerns with them to ensure situations like these don’t happen in the future. Please know, the authorization for incidentals is an industry standard.... More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

My first time at this Fairfield Inn & Suites in northeast Dallas and I must say I'm glad I chose this hotel after a long day of holiday shopping! From the moment I stepped inside the hotel to check in I was immediately greeted by the courteous staff. The hotel has seem to underwent a remodel not long ago and... More 

Helpful?
2 Thank Allen U
Cary, NC
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed November 15, 2015

I was very pleased with this hotel. The staff was very friendly and helpful. The location was very convenient next to 635 which made getting to most of my destinations very easy. I will stay here again next time I am in town on business.

Helpful?
1 Thank Michael M
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