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All 188 Dallas hotels

Comfort Suites Park Central

2.5 of 5 Hotel   |   13165 Central Expressway, Dallas, TX 75243
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62%
Ranked #76 of 188 hotels in Dallas
A recent review
3 of 5 stars reviewed 1 week ago
honestrealreviews Orlando, Florida
  • Overview
  • Reviews (53)
  • Photos (9)
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53 people have reviewed this hotel

Traveler rating
    14
    20
    6
    9
    4
See reviews for
20
10
4
10
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
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English first
Orlando, Florida
Top Contributor
302 reviews 302 reviews
87 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 1 week ago

The property and the guest rooms are of average condition with modern furnishings. However, the a/c units are giving off a moldy smell, which was coupled with a slight smoking smell (even though they are supposed to be non-smoking rooms). I had to view three rooms before finding one that did not smell. [You know there's a problem when the... More

Was this review helpful? Yes
Mission, TX
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I agree that the location is a bit less than desirable and we had no problems, but the Motel 6 next door did. Saw a police car there one evening. Staff was courteous and helpful and made the stay nice. Would recommend. Only thing that needs attention is that customers from Motel 6 were coming there to get breakfast and... More

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Houston, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall, the hotel is nice for the price....Clean sheet. Not 100% quiet place but 95%. The staffs are helpful and "kind of be there" to serve you. Fitness facility is OK. The weight machine just broke as I show up. Breakfast is hot, fresh and plenty for everyone. The location is a bit less than desirable... A convenient store which... More

Was this review helpful? Yes
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank you for your comments. We of course can not control who hangs out at the gas station nearby but we take every effort to provide for our guests safety and security. Thanks More

Wichita, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 27, 2014

I read the reviews on Trip Advisor before I booked this hotel. What no one seemed to mention was the location of this hotel. The neighborhood is less than desirable. We encountered (on two separate occasions) what appeared to be homeless persons just on our walk from the car to the hotel door. Upon arrival, we missed the turn into... More

Was this review helpful? Yes 1
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

I'm sorry to hear that you weren't thrilled with your stay. We have continued to make improvements to our property and our staff to ensure that all guests feel comfortable and safe when they stay with us. Rest assured I will be taking up the cleanliness issue with our housekeeping as that is certainly not the standard we expect. Best... More

Wichita Falls, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 19, 2014

Me and my fiancé went to stay for a few nights @ this location and I must say overall the stay was wonderful. The staff are welcoming and very helpful. Breakfast was hot and fresh and the rooms were cleaned very well. I would definitely recommend this hotel to family and friends.

Was this review helpful? Yes 2
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

We are thrilled to hear you enjoyed your Father's Day stay! We continuously strive to improve our guest experience and are glad you enjoyed your special day! Best Regards, More

Stoughton, Wisconsin
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 1, 2014

This facility is absolutely fantastic. The staff is friendly and efficient. The breakfast is wonderful. The beds and pillows are superior. The entire hotel is clean. They also have retained the free cookie on check in and one is better than the next. I know because I had a few. The location is right off the highway and very convenient... More

Was this review helpful? Yes 2
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank you for taking the time to review our hotel. We are glad you enjoy the cookies, it's a nice bonus we like to provide our guests for their loyalty! More

Fort Myers, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2014

I checked the reviews on trip advisor prior to staying here and I have to say that it far exceeded my expectations. The suite was roomy and clean. We stayed for 4 nights so it was nice to have a refrigerator to store drinks and snacks in. The breakfast was good. Robert at the front desk was extremely helpful to... More

Was this review helpful? Yes 2
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

Thank you for taking the time to review our hotel. We strive to provide a positive experience for all our guests! More

Dime Box, Texas
Top Contributor
143 reviews 143 reviews
32 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed May 19, 2014

Suite for a good price. Convenient to UT Dallas. Next to several other hotels by a highway loop so drive slowly on the side street to find the entrance. Friendly employees. Clean exterior and interior. Free breakfast/internet (although the wireless was quirky on floor 3). Suite room had plenty of room and all the amenities (fridge, microwave, coffee pot, iron,... More

Was this review helpful? Yes 2
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

We'd be glad to have you back! thanks! More

Houston, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 13, 2014

I stay here weekly and most visits are pleasant. The Manager for the Facility is very attentive, and the rooms are clean and spacious. The location is convenient to 75 and 635. Overall a good value for the price.

Was this review helpful? Yes 2
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

We appreciate your positive comments and look forward to seeing you in the future. We strive to provide all our guests with a positive experience and have a commitment to your satisfaction. Thanks, More

Camden, Arkansas
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed May 7, 2014

We checked in Friday evening to what we thought was going to be a 3 day weekend. While exiting the elevator to our floor we noticed no ventilation just smoking hot. And from there it just spiraled into us leaving Saturday morning. Our room here kinda seemed like a semi remodel. They left out a lot of simple steps. The... More

Was this review helpful? Yes 1
Kathryn L, General Manager at Comfort Suites Park Central, responded to this review

We apologize for failing to meet your expectations of our hotel. Unfortunately spring time in Texas the weather can be very unpredictable, and we often have to switch our hall units from heating to air conditioning some days this falls through the cracks. We will certainly be sure to address the maintenance issues you had in your room to prevent... More

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Additional Information about Comfort Suites Park Central

Address: 13165 Central Expressway, Dallas, TX 75243
Phone Number:
Location: United States > Texas > Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Park Central 2.5*
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Also Known As:
Comfort Suites Park Central Hotel Dallas
Comfort Suites Dallas
Dallas Comfort Suites

9 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#7 Best Value Hotel in Dallas
Hotel Class
Number of rooms
78

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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