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Holiday Inn Express

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624 Las Palmas, Cotulla, TX 78014
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1 room 1 guest
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Holiday Inn Express
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14 Reviews from our TripAdvisor Community

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Traveler rating
    4
    7
    0
    2
    1
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2
Couples
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1
8
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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    (14)
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    (3)
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    (5)
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Watkins
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

Hotel is newer. Flat screen TV was nice. Ac worked fine. Free beer and burgers @ 5:30 on managers night was nice. Airport recommended and it stands up to all the other Holiday Inn express places I have stayed at. Restaurants in walking distance. It a oil town. Just happy to have a place to stay.

Was this review helpful? Yes
Julian M, Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kimberly D. Front Office Manager More 

Burleson, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 10, 2015

I have stayed here several times on Business. The rooms are very good and they are always very clean. The staff is as friendly as you will find anywhere !! There are lots of hotels now in Cotulla, but for sure I will for sure stay here again.

Was this review helpful? Yes
Julian M, General Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Julian M General Manager More 

Tomball, Texas
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 7, 2014

This area has been underserved by hotels and in the past year or so many new hotels like the Holiday Inn Express have been built. This location serves the oil patch workers so it gets heavy use. The hotel was clean and my room was spotless which is a challenge given that many of the guests are tracking in a... More 

Was this review helpful? Yes
Julian M, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you so much for your Review, Is Very important to us, haveing your feed back and we really appreciate that. I hope see you soon again in here your Home Away from Home Thank you so much for your stay. A. Julian Murillo General Manager More 

Magnolia, Texas
Level Contributor
112 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 18, 2014 via mobile

Very nice hotel. Newer hotel in area. This one is very clean with friendly staff. Pricey due to oil field workers in area. This is a very nice place to stay while in the area. comfortable and quiet room.

Was this review helpful? Yes 1
Julian M, General Manager at Holiday Inn Express, responded to this review

Dear Guest, Thank you so much for your Feedback, Is very important for this Hotel your Review We hope see you again in here your Hotel A.Julian Murillo General Manager More 

New Braunfels, Texas
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed February 11, 2014

I've stayed here many times, and normally don't have any problems. This time around I was checked into a dirty room, and upon going back to the front desk, I was yet again checked into a room that looked as if someone was already staying there. Both rooms had filthy bars of soap on the sink, and personal effects left... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear Michael B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More 

Houston, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 2, 2014

I recently stayed at the Holiday Inn Express in Cotulla, Texas with my family. I booked a stay at this hotel for Dec. 27 to Dec. 28. We stayed there one night by redeeming points for a free night, and everything went fine during the stay. Staff was friendly, room was clean, and the bed was comfortable. However, if you’re... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear BUgrad2010, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More 

Southern US State
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 22, 2013

Who would've thunk it...an HIE well off the "beaten" path, but "workin' it" like it was in a World Class City! We found ourselves heading towards Laredo for a business process, and although it was almost last-minute, Laredo provided us very few financially-responsible options (for that kind of City). So, the objective was to find reasonable accommodations as close to... More 

Was this review helpful? Yes 1
Julian M, Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kimberly D. Front Office... More 

Dallas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 21, 2013

While Cotulla is not probably on many people's vacation itineraries, if you should end up there for business, or whatever, I recommend this hotel. I stay in my share of HIE's while travelling for business, and this location is definitely a safe bet. Due to all the oil workers in the area, the crowd may be a little rough looking... More 

Was this review helpful? Yes 1
Julian M, Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kimberly D. Front Office Manager More 

Houston, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2013

I've stayed at this hotel a half a dozen times. It's a brand new property. Everything from the lobby to the rooms is in mint condition. The service from all the staff has always been professional and friendly. The breakfast is well attended to by the staff every morning. Unlike the Super 8 across the street, they've never failed to... More 

Was this review helpful? Yes
Julian M, Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kimberly D. Front Office Manager More 

Knoxville
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 10, 2013

The HIE Cotulla is a newer hotel and afforded a great stay. Being a Priority Club member I place a great deal of opinion on the front desk staff professionalism on arrival. The front desk team was by the book with greeting by name, recognizing my status, describing property amenities and providing additional information when asked. The hotel interior and... More 

Was this review helpful? Yes
Julian M, Manager at Holiday Inn Express, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Kimberly D. Front Office Manager More 

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57 photos of this hotel

Management photos: Courtesy of the property manager

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