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BEST WESTERN Inn & Suites

321 Constitution Drive, Copperas Cove, TX 76522
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Certificate of Excellence 2014
BEST WESTERN Inn & Suites
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BEST WESTERN Inn & Suites
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65 reviews from our community

Traveler rating
    32
    15
    12
    2
    4
See reviews for
27
10
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (18)
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Colorado Springs, CO
Contributor
19 reviews 19 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an older property that is showing its age. I would not recommend staying in this place unless you can't find anything else. The room was fair but there is a funky odor in the lobby area - smokers maybe. The breakfast is certainly nothing special but it is better than nothing. Nope, I will not stay again. Once... More 

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copperas cove, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service. Nice and clean and good breakfast! Internet was great and bed was soft! Woke up feeling very refreshed. Hotel is also in a good area close to shopping areas and would highly recommend the Best Western to anyone.

Review collected in partnership with Best Western

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Dallas, Texas
Top Contributor
64 reviews 64 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed October 24, 2014

My wife and I were passing through on our way to Austin after hitting a bacon festival. We did not want to drive at night so we spent the night at the Best Western. The room was HUGE, clean and comfortable. That is all I really expect from a place at this price point. It was also nice that the... More 

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OGDEN, United States
1 review
1 of 5 stars Reviewed September 26, 2014

Bugs, CRICKETS, LIZARDS, BETTLES. We had crickets in in our bed, shower and all over the room, and the management just laughed about it, and said Walmart had them so it is no big deal. I would not recommend this hotel to anyone, our experience was terrible.

Review collected in partnership with Best Western

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milton, United States
1 review
1 of 5 stars Reviewed September 23, 2014

there are crickets everywhere because there are no seals on the doors and the room is not clean. There are stains on the pillow cases and that is only apparent because they are white. The rooms are filthy and the tubs and showers work poorly. There is an odor in the whole hotel.

Review collected in partnership with Best Western

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San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

The room was very clean and spacious. And it even had a ceiling fan. Front desk very helpful and so nice. Right by the Walmart, HEB and the movie theater. We really liked the hot breakfast. We will stay here again!

Was this review helpful? Yes 2
Kempner
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 19, 2014

This is only place I will stay when in the area clean friendly helpful............................................................................................... Best place .......................................................................................................

Was this review helpful? Yes 1
Arkansas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 7, 2014

On a recent visit, I was impressed by the front desk staff's willingness to help with local directions and other questions. The room was clean. The only fault that I found was, as others have mentioned, this hotel doesn't have an elevator. When I arrived, a staff member offered to carry my heavy luggage up to the second floor for... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

It was a very enjoyable stay, relaxing, price was good, met our needs, good location, very pleased. Our light in the bathroom was flickering, it may have been the bulb, but we forgot to mention it. They said they would have maintenance have a look at it.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Harry B, General Manager at BEST WESTERN Inn & Suites, responded to this review

We thank you very much for sharing your experience with us about your recent stay at our hotel. I am sorry that light in bathroom was not working properly. I have asked my maintenance to fix it immediately. Thanks again for your review. More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 3, 2014

The desk manager Megan and House keeper Sharon, are two of the most proffessional hotel staff I have met. Sharon provided numerous suggestions on where to eat, and various recreation spots around the area and I enjoyed talking with her. Megan, always provided a smile and geniunely cares about each guest, I also enjoyed talking with her as well. The... More 

Was this review helpful? Yes
Harry B, General Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for sharing your experience with us. Your review provide us insight about areas where we are doing well and improvement needed to serve better. More 

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Additional Information about BEST WESTERN Inn & Suites

Address: 321 Constitution Drive, Copperas Cove, TX 76522
Phone Number:
Location: United States > Texas > Copperas Cove
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Best Western Copperas Cove
Copperas Cove Best Western

18 photos of this hotel

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