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Comfort Suites

Certificate of Excellence
2.5 of 5
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1816 Martin Luther King Jr Drive, Copperas Cove, TX 76522
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Comfort Suites
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Ranked #3 of 5 Hotels in Copperas Cove
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sara K Fort Worth, Texas
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55 reviews from our community

Traveler rating
    23
    14
    6
    6
    6
See reviews for
23
7
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Fort Worth, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

I came in town visiting family stationed here. I thoroughly enjoyed my stay here at Comfort Suites. When I checked in with Sara, she was very quick at getting me checked in and made sure my stay at night was great. The next morning when I went down for breakfast I was acknowledged by the front desk agent Ginger, she... More 

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El Paso, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had a great experience during my stay at the Comfort Suites. The staff was super friendly and check in was a breeze. The prices are very reasonable and the amenities are beyond what you would expect from a hotel in this price range.

Was this review helpful? Yes
mike B, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Saint Paul, Minnesota
Top Contributor
51 reviews 51 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here a few days to visits friends in nearby Kempner. Staff was extremely friendly and very helpful. Breakfast was very adequate and even provided "to go" bags for our trip when we left with fruit, water, cup cakes, etc. Always had coffee available in lobby.

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mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

Senior Reviewer
10 reviews 10 reviews
1 of 5 stars Reviewed 3 weeks ago

GM is a liar as are his staff. Review BBB not accredited. They gave me a price over the phone and just like another reviewer, they jacked up my rate. Do your research on this place. It's dirty, they do not change key cards either. So, you do not know who will enter your room, at any given time. Staff... More 

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mike B, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Copperas Cove hotels

A TripAdvisor Member
5 of 5 stars Reviewed March 16, 2015

Great prices and location here. They're walking distance to Walmart and the movie theater. The staff was super friendly and went above and beyond in helping us during our trip. The kids enjoyed the indoor pool and the breakfast was great! When we come back to Cove we won't be staying anywhere else.

Was this review helpful? Yes 1
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 12, 2015

SCAM HOTEL. Liars. They bill EXTRA $$ on credit card and lie about it. Warning Warning someone came into my room with a key card. Mgr's Mike and Tracy LIE. I BEG you, Do NOT STAY HERE. IF you do, YOU HAVE BEEN FOR WARNED.

Was this review helpful? Yes 3
mike B, General Manager at Comfort Suites, responded to this review

Thank you for being a loyal customer for Choice Hotels. We enjoyed your stay with us. We are a non-smoking hotel, but we're glad we could accommodate you to smoking in your room. You are welcome to come back anytime you want. More 

South Dakota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2015

This place was so well priced and very clean and the lady behind the desk was very helpful and pleasant. It looked like a new motel and she said it had been there about 7 years. It was well maintained and had great luggage carts also. Nice place to stay.

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

We took our daughter and some friends for her birthday here so they can swim in the indoor pool and had a wonderful stay. The rooms were spacious and clean, the staff was friendly and helpful. Overall, we had a great experience and would definitely recommend this place to friends and family. If you're visiting Fort Hood, don't bother with... More 

Was this review helpful? Yes 1
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Arabi, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 20, 2015

Nice, clean, quite place to stay in the ft hood area, large rooms and within walking distance to Walmart and theater. No problems what so ever, staff was friendly and accommodating. If you have a upcoming trip to the ft hood Killeen area, coppras cove is a nice community just west of ft hood. Hotel is about 15 min from... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Richmond, Texas
Top Contributor
115 reviews 115 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 18, 2015

Good stay for the value of the price paid for one night stay. Our room on the 4th floor was clean, spacious, and comfortable. No problems were encountered during the stay. The staff was friendly. Breakfast was average. The breakfast area was clean and spacious. There is a microwave and fridge in the room. We did need to ask for... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

We are glad to hear that you enjoyed your stay here with us. We hope that should you be in the area again to see your son you will stay with us. Please let your son know that we would like to welcome him home and thank him for us on behalf of our whole staff for his service. More 

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Pool/beach area (1)
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