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2.5 of 5 Hotel   |   1816 Martin Luther King Jr Drive, Copperas Cove, TX 76522
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Comfort Suites
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Ranked #3 of 5 Hotels in Copperas Cove
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Dennis C El Paso, Texas
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45 reviews from our community

Traveler rating
    17
    12
    6
    6
    4
See reviews for
18
4
1
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (8)
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    (16)
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El Paso, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Got a "suite" deal over the Christmas holidays on line at $45 a night for 3 nights. Breakfast was the average hotel breakfast but the service was good and the hotel was nice. The room was large with a King and a sofa sleeper, frig, and microwave. Close of Walmart and a movie theater (within walking distance).

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

I was glad to hear that you had a great stay with us over your Christmas vacation. We hope to see you again. More 

Woodbridge
Contributor
11 reviews 11 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 13, 2014

A nice place close to West Fort Hood. Rooms were clean but the furniture was starting to show its age. Nonetheless, a friendly welcome at check in. Breakfast was adequate. The workout room had only three pieces of equipment and one of those was not working. They could have easily added a few more pieces to fill the room and... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

San Angelo, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nice, clean, large suite with minimum toiletries provided. Room's only "interesting" thing was an angular shelf above the couch. What's with that? Breakfast above average. Desk clerk at check in was sweet, efficient and helpful with local directions.

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
4 of 5 stars Reviewed October 13, 2014

I have read allot of the reviews for this place before going and was hoping to have a good experience. I was not disappointed, the check in person was very friendly and pleasant to talk to. We got checked in and went up to our room to relax after a long drive. The room was clean and neat, bathroom was... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Patel... More 

Leavenworth, Kansas
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 10, 2014

Magnificent property. This is a fairly new four story in a very nice, safe area located close to the interstate and shopping. Large comfy lobby & day room / breakfast area with TV, plenty of seating. Our suite had a separate seating area w couch, chair & coffee table. Large work desk, flat screen TV, granite shower, countertops, quarry tile... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Patel... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 5, 2014

I booked two rooms in May for a wedding my family and I were attending. We drove all the way from Montgomery, Alabama just to be met by a rude and nasty attitude female who work behind the desk. I booked two rooms and was told that I canceled one and I could pay the rate of 164.98 a night... More 

Was this review helpful? Yes 2
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Copperas Cove hotels

Kileen
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 4, 2014 via mobile

This hotel was the worst we have ever stayed they quotes us one price when we booked months in advance and because it was a holiday weekend they then doubled the price the room was deplorable old and musty smelling their customer service was dipole able they were rude and glib to say the least. The be linens were stained... More 

Was this review helpful? Yes 1
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Fort Worth, Texas
1 review
4 of 5 stars Reviewed May 20, 2014

Staff was fairly good. The breakfast needs improving. The beds were said to be queen sized when they were actually full sized. The TV volume would not go down below a 10. Overall it went well, but the breakfast really needs improving.

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Patel... More 

Dallas, Texas
2 reviews
3 of 5 stars Reviewed April 29, 2014

I've stayed at Comfort Suites, several times and I enjoy my stays. However, this time was a little unappealing. I think they should have more of a variety at breakfast like omletes or bacon etc. besides serving sausage constantly. Overall breakfast was decent. However, the worst part of my trip was the fact that my bed linen and pillow top... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 13, 2014

Night lady rude as ever...I even try to make her laugh and smile at her...she acts like she hates the world. ..make her a maid not a front desk worker.. I have complained to management twice two different stays and she is still there acting the same next time I go.... I love comfort suites and wish I could stay... More 

Was this review helpful? Yes 1
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

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Additional Information about Comfort Suites

Address: 1816 Martin Luther King Jr Drive, Copperas Cove, TX 76522
Phone Number:
Location: United States > Texas > Copperas Cove
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 70
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Also Known As:
Comfort Suites Copperas Cove
Copperas Cove Comfort Suites

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