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Comfort Suites

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1816 Martin Luther King Jr Drive, Copperas Cove, TX 76522
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1 room 1 guest
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65 Reviews from our TripAdvisor Community

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Traveler rating
    27
    17
    6
    8
    7
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25
8
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
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  • All months
    (65)
  • Mar-May only
    (16)
  • Jun-Aug only
    (24)
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    (12)
  • Dec-Feb only
    (13)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

The do not disturb sign only stops them from knocking.... I was there for a week and any time I left the sign on the door the front office would call and wake me up to ask if I wanted room service. Which is the opposite of not disturbing. Really frustrating... And tired. Also the hotel was pretty empty for... More 

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Gedera, Israel
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The staff are very friendly, but the facility is neglected: stained, unvacuumed carpets throughout, minimal breakfast. My wife and I were there fore 5 nights. Our room was not vacuumed even once and fresh toiletries were not provided. We had to request a roll of toilet paper and only some of the used towels were replaced.

Was this review helpful? Yes
mike B, Front Office Manager at Comfort Suites, responded to this review

Mr. Moaz, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Copperas Cove, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

General manager booked a room with my points and then told me they were booked. never recieved my points. very rude and seemed a little racist. spoke to general manager and was then given a fictitious reciept. had to get police involved

Was this review helpful? Yes
mike B, Manager at Comfort Suites, responded to this review

Dear Stephanie, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding necessary deposits and smoking penalty fees, as well as policies for police involvement regarding guests who are unable to pay on your recent visit.... More 

Atlanta, Georgia
Level Contributor
119 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Checked in to Comfort Suites after driving almost 1,000 miles for a funeral. Easy, on-line reservation. Great check-in experience with Ginger. Our assigned room wasn't ready - there were signs of the previous guest still in the room. Ginger quickly moved us a new room that was 100% ready. The room was cool, quiet, and dark for a great night's... More 

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Abilene, Texas
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 22, 2015

We have stayed here several times and have been very happy with the service. Lisa at the desk was very helpful with where to go and eat. Rooms were very nice with soft beds and good A/C. They have an indoor pool but no hot tub. Location is very convenient to Fort Hood. We booked several weeks in advance and... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Rayville, Louisiana
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 8, 2015

Made the reservation online with ease. From the time of check-in until time of check-out, the staff of the property were very helpful, friendly and efficient. The third floor was deafening quiet and so peaceful. The room was very roomy, clean and everything worked perfectly. Water temperature was perfect and plenty of hot water for showers/baths. The breakfast was of... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Killeen, Texas
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2015

The ac went out in my house and my son just had surgery so we stayed at the hotel for 2 nights. Front staff was very nice...rooms we're spacious...beds we're cozy and had a pull out couch for my other son to sleep in. Room had a microwave and mini fridge. Cleaning staff was very nice. Pool area is small... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

GA
1 review
4 of 5 stars Reviewed June 18, 2015 via mobile

We checked in may 27 and checked out June 17, our entire time was enjoyable, room service did a good job daily. .the staff was very friendly and the worker Shana that served breakfast has a wonderful personality and spirit. I give them a 5 star

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

The staff accommodated more than 75 Soldiers without incident. Both Ginger and Sara exceeded our expectations to coordinate an extra early breakfast to meet our mission needs. I would definitely recommend this hotel to others coming to the Ft Hood area. The building was clean and well kept. The heated pool was an added bonus.

Was this review helpful? Yes 3
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed April 24, 2015

My stay here was nice and quiet. Ginger was very informative when I had asked her for some information on great restaurants in town. Sara was helpful when checking in explaining everything from breakfast to the free wi-fi. When I checked in that evening I was getting ready for bed and my tv wasn't on the right input. I couldn't... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

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24 photos of this hotel

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