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Comfort Suites

2.5 of 5
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1816 Martin Luther King Jr Drive, Copperas Cove, TX 76522
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Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in Copperas Cove
A recent review
5 of 5 stars reviewed 1 week ago
Kathryn A Killeen, Texas
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Killeen, Texas
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The ac went out in my house and my son just had surgery so we stayed at the hotel for 2 nights. Front staff was very nice...rooms we're spacious...beds we're cozy and had a pull out couch for my other son to sleep in. Room had a microwave and mini fridge. Cleaning staff was very nice. Pool area is small... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

GA
1 review
4 of 5 stars Reviewed 1 week ago via mobile

We checked in may 27 and checked out June 17, our entire time was enjoyable, room service did a good job daily. .the staff was very friendly and the worker Shana that served breakfast has a wonderful personality and spirit. I give them a 5 star

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 25, 2015

The staff accommodated more than 75 Soldiers without incident. Both Ginger and Sara exceeded our expectations to coordinate an extra early breakfast to meet our mission needs. I would definitely recommend this hotel to others coming to the Ft Hood area. The building was clean and well kept. The heated pool was an added bonus.

Was this review helpful? Yes 3
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed April 24, 2015

My stay here was nice and quiet. Ginger was very informative when I had asked her for some information on great restaurants in town. Sara was helpful when checking in explaining everything from breakfast to the free wi-fi. When I checked in that evening I was getting ready for bed and my tv wasn't on the right input. I couldn't... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed April 24, 2015

I came in town visiting family stationed here. I thoroughly enjoyed my stay here at Comfort Suites. When I checked in with Sara, she was very quick at getting me checked in and made sure my stay at night was great. The next morning when I went down for breakfast I was acknowledged by the front desk agent Ginger, she... More 

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

El Paso, Texas
1 review
5 of 5 stars Reviewed April 20, 2015

I had a great experience during my stay at the Comfort Suites. The staff was super friendly and check in was a breeze. The prices are very reasonable and the amenities are beyond what you would expect from a hotel in this price range.

Was this review helpful? Yes
mike B, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Mike Bhakta... More 

Saint Paul, Minnesota
Top Contributor
51 reviews 51 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 17, 2015

We stayed here a few days to visits friends in nearby Kempner. Staff was extremely friendly and very helpful. Breakfast was very adequate and even provided "to go" bags for our trip when we left with fruit, water, cup cakes, etc. Always had coffee available in lobby.

Was this review helpful? Yes
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 1, 2015

GM is a liar as are his staff. Review BBB not accredited. They gave me a price over the phone and just like another reviewer, they jacked up my rate. Do your research on this place. It's dirty, they do not change key cards either. So, you do not know who will enter your room, at any given time. Staff... More 

Was this review helpful? Yes 3
mike B, Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

A TripAdvisor Member
5 of 5 stars Reviewed March 16, 2015

Great prices and location here. They're walking distance to Walmart and the movie theater. The staff was super friendly and went above and beyond in helping us during our trip. The kids enjoyed the indoor pool and the breakfast was great! When we come back to Cove we won't be staying anywhere else.

Was this review helpful? Yes 2
mike B, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 12, 2015

SCAM HOTEL. Liars. They bill EXTRA $$ on credit card and lie about it. Warning Warning someone came into my room with a key card. Mgr's Mike and Tracy LIE. I BEG you, Do NOT STAY HERE. IF you do, YOU HAVE BEEN FOR WARNED.

Was this review helpful? Yes 4
mike B, General Manager at Comfort Suites, responded to this review

Thank you for being a loyal customer for Choice Hotels. We enjoyed your stay with us. We are a non-smoking hotel, but we're glad we could accommodate you to smoking in your room. You are welcome to come back anytime you want. More 

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