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Holiday Inn Express Conroe

2.5 of 5
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2240 Stoneside Drive, I-45 North, Conroe, TX 77303
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Holiday Inn Express Conroe
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68 Reviews from our TripAdvisor Community

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Wilkinson, Indiana
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed for 6 days and the staff was always very friendly and helpful. The only issues were the pool was closed and the food at the complimentary breakfast was mediocre at best. Overall it was a wonderful vacation.

Helpful?
Thank shadowkat0615
Longview, Texas
Level Contributor
306 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed November 21, 2015

The title of my review says it all. The hotel staff did advise there is going to be a remodel of this property. For the price of the room I will wait until the updates are complete. I will say the bedding, mattress & pillows are top notch

Helpful?
Thank tomthbomb
IHGCare, Guest Relations Manager at Holiday Inn Express Conroe, responded to this review

Dear tomthbomb, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to our staff's service and our beds. Your comments are highly appreciated. I do hope you will come and visit us again once we are done with the... More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 12, 2015

We stayed in this hotel two times recently and each time it was dependable and better than our expectations. First it is easy to get to from Highway 45 and it has better rates than neighboring properties. The check in process was efficient and pleasant. The freshly baked cookies were a pleasant surprise. Our room looked out the back of... More 

Helpful?
Thank Cyclist08
Bronx, New York
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2015

I arrived at the hotel after midnight and the gentleman at the front desk got me checked in quickly and even offered helpful information for my morning commute into Houston (I thought NYC traffic was bad - oy!). The breakfast selection was broad and tasty; I was not disappointed. Details like putting pillows of different firmness on the bed made... More 

Helpful?
Thank Frank G
Maria A, General Manager at Holiday Inn Express Conroe, responded to this review

Thank you for your wonderful review not only on our hotel but on Holiday Inn Express hotels in general. We are pleased to know you are never disappointed in the complimentary breakfast and enjoy the choice of firm or soft pillows on the bed. Friendly efficient desk staff can definitely make a difference during a hotel stay. I am happy... More 

Kongsberg, Norway
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 20, 2015

Stayed for four nights at the HI Express in Conroe during a business trip. The hotel itself is a classic HI Express hotel with a good standard. The hotel rooms are of good size and very clean, comfy bed, desk, TV, fridge and a nice bathroom. Complimentary WiFi. I didn't like the complimentary breakfast, though, the quality of the food... More 

Helpful?
Thank AnkeMarita
Maria A, Front Office Manager at Holiday Inn Express Conroe, responded to this review

Thank you so much for staying with us, and we appreciate your review. I am so happy to hear how welcoming and friendly our staff was during your stay. I do apologize for falling below expectations on our breakfast. Your feedback will really help us continue to push for greater breakfast options. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 10, 2015 via mobile

We stayed at this holiday in causes we used our reward points I was presently surprised to be up graded to a suite. It was nice. Not outstanding like a 5 star hotel but for holiday inn express it was great. Bed comfortable room clean and fresh. There was a bit of mold on the tub caulk but with all... More 

Helpful?
Thank mortlip62
Maria A, General Manager at Holiday Inn Express Conroe, responded to this review

Thank you for leaving a review of our hotel. We are happy you enjoyed your stay and the complimentary suite upgrade. I do apologize for the pool access door and the bit of mold on the tub. We are currently working to correct these issues now. We understand the inconvenience these issues can cause and appreciate your understanding while we... More 

Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed September 9, 2015 via mobile

This visit didn't warrant a wordy review; sharing my list. Pros: Pool is beautiful! Close to our destination Cheap Cons: Super dusty in our room Lumpy bed Lumpy pillows Broken ice machine on our floor Not one, two broken passages to the pool area In the exercise room two of three machines were broken We requested a quiet room and... More 

Helpful?
Thank nobizit
Maria A, General Manager at Holiday Inn Express Conroe, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing stay. We have high standards for the maintenance and cleanliness of our guest rooms and we were very sorry to hear that we failed to meet these standards during your stay. I can assure you that your... More 

La Jolla, California
Level Contributor
60 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed August 4, 2015

Holiday Inn Express in Conroe sits right off I-45 and Hwy 336 in a central location that is conveniently accessible to all areas of Conroe. With restaurants, grocery stores, shopping and entertainment venues all within a couple of blocks, the Holiday Inn Express provides everything you might need at your fingertips. The Holiday Inn Express in Conroe is a very... More 

Helpful?
2 Thank Mike P
Maria A, General Manager at Holiday Inn Express Conroe, responded to this review

Thank you for your certified review of our hotel. We really appreciate all of your kind words, and look forward to sharing your feedback with my entire staff. More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 19, 2015

I was extremely tired when I stayed here, otherwise prob couldn't have slept. I found the bedding to be rather uncomfortable. Staff seemed unhappy and annoyed, but not rude. I would stay again if i just needed a place to sleep, but would think twice if I had my family with me.

Helpful?
2 Thank 1_Bad_Texas_GMC
Maria A, General Manager at Holiday Inn Express Conroe, responded to this review

Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites. We pride ourselves on our quality product and friendly service. I sincerely apologize that this was not the case. Please contact the hotel if you would like to discuss your stay further. Sincerely, Maria A General Manager More 

Houston, Texas
Level Contributor
266 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed May 22, 2015

This is a limited service hotel meaning no restaurant or lounge and while there were a few minor inconveniences, the hotel served its intended purpose as a clean comfortable place to sleep while in the area for 7 days on business. See my pros and cons below: Pros - Clean comfortable room, free Wi-Fi, guest laundry, plenty of restaurants in... More 

Helpful?
1 Thank outlaw1865
IHGCare, Guest Relations Manager at Holiday Inn Express Conroe, responded to this review

Dear outlaw1865, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that you have regarded the cleanliness of the room received, location of the property a close porximity... More 

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