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Holiday Inn Express Conroe

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2240 Stoneside Drive, I-45 North, Conroe, TX 77303
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Holiday Inn Express Conroe
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59 Reviews from our TripAdvisor Community

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Traveler rating
    27
    19
    6
    3
    4
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18
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20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 1 week ago

I was extremely tired when I stayed here, otherwise prob couldn't have slept. I found the bedding to be rather uncomfortable. Staff seemed unhappy and annoyed, but not rude. I would stay again if i just needed a place to sleep, but would think twice if I had my family with me.

Was this review helpful? Yes
Maria A, General Manager at Holiday Inn Express Conroe, responded to this review

Thank you for providing feedback regarding your stay at the Holiday Inn Express & Suites. We pride ourselves on our quality product and friendly service. I sincerely apologize that this was not the case. Please contact the hotel if you would like to discuss your stay further. Sincerely, Maria A General Manager More 

Houston, Texas
Top Contributor
227 reviews 227 reviews
79 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed May 22, 2015

This is a limited service hotel meaning no restaurant or lounge and while there were a few minor inconveniences, the hotel served its intended purpose as a clean comfortable place to sleep while in the area for 7 days on business. See my pros and cons below: Pros - Clean comfortable room, free Wi-Fi, guest laundry, plenty of restaurants in... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Conroe, responded to this review

Dear outlaw1865, Thank you for your recent stay with us and for reviewing our property. Our efforts are always to ensure our guests are satisfied and our hotel is maintained to be comfortable while you are with us. It is nice to know that you have regarded the cleanliness of the room received, location of the property a close porximity... More 

Lincoln, Nebraska
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 23, 2015

Everything about this hotel room is just average. I don't know how old it is or when it was last renovated, but it is beginning to show wear and tear. It appears that parts of the carpet, (where furniture must be moved) haven't been vacuumed in years. There is a layer of dust. The bathroom does not have a vent/fan.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Conroe, responded to this review

Dear Samantha S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding cleanliness, carpet condition, bathroom amenities and bathroom cleanliness which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed... More 

Boulder, Colorado
1 review
2 of 5 stars Reviewed February 15, 2015

In nearly all respects, this hotel met my expectations. The notable exception was the poorly fitted and poor quality of the bed pad. It slipped and bunched and completely disrupted my sleep for two of my three nights. Upon checking out I was offered a $20.00 discount and given a few extra points on my Holiday Inn account. I will... More 

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Maria A, Manager at Holiday Inn Express Conroe, responded to this review

Thank you for taking the time to leave us feedback regarding your recent stay at the Holiday Inn Express & Suites in Conroe, TX. I accept our deepest apologizes for the mattress pad and bedding. I understand how uncomfortable that was for you. Please contact me at 936-788-5200 ext. 405 to discuss your stay in greater detail. More 

Stillwater, Oklahoma
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 23, 2014

I stayed at this hotel about a week ago. We always stay here and it is generally great from check in to check out. However, the check in this time was not great. I had to wait 5 mins for employee to come out of room then when she finally came out she looked like she had just been sleeping.... More 

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Rochester, England
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2014 via mobile

I have now stayed at this Holiday Inn 4 or 5 times and while it could do with a re-decoration, it is a comfortable place to stay and the staff are polite. Breakfast is a little boring but it isn't really aimed at people who stay there for 1 or 2 weeks but rather 1 or 2 days. Have tried... More 

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1 review
3 of 5 stars Reviewed September 2, 2014

I had traveled for a day & a half, I was exhausted and tired, after my customer service was okay, the room was clean and the beds were the best, after retiring for the evening, I was awake by a dog barking, for about and hour, I couldn't get back to sleep, then it was a family reunion going on... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Conroe, responded to this review

Dear Pinkbutterfly2, Thank you for taking the time to post a review of our property. We are pleased you liked the service you received and the cleanliness of your room. We would like to apologize for the experience you had with the noise and in our breakfast area which affected your stay negatively. We take our guest comments very seriously... More 

Vitória, Brazil
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed August 20, 2014

I always try to stay at this place, everything is a walking distance away, employees treat us very well, rooms are comfortable, good internet service, and price is fair. Since 2007 my company gives me some options, sometimes it is full and there are good options around, but I never had any complain here.

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Richardson, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 15, 2014

We arrived in Conroe around midnight after a nightmarish trip from Dallas (traffic, rain, more traffic). It was a spur of the moment trip, so I called the hotel from the road. The gentleman at the desk said he only had one room left, so I grabbed it. When we arrived, he couldn't have been kinder or more welcoming. I... More 

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Ingram, Texas
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed here while visiting my son. Hotel was clean, quiet, and spacious. Free breakfast, beautiful pool. Room was very, very comfortable with premium touches such as wonderful bed and sheets, LOTS of towels. Very happy and had a great rate!

Was this review helpful? Yes
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