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Fairfield Inn & Suites Houston Conroe

#3 of 14 Hotels in Conroe
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3010 Interstate 45 North, Conroe, TX 77303
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Fairfield Inn & Suites Houston Conroe
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125 Reviews from our TripAdvisor Community

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Jackson, Mississippi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

As other reviewers have reported, the entrance to this hotel can be a little tricky especially at night. However, once I was parked, I was greeted by an enthusiastic employee at the counter. The room was perfectly suitable with comfortable beds. The climate controls were a little confusing at first as there is a non-functional thermostat on the wall. The... More 

Helpful?
Thank Renton97
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel employees at front desk and breakfast buffet were refreshingly hospitable. The gentleman working at the front desk one morning came out to the dining area and asked everyone how they were doing (as a group and individually)! Two drawbacks to the hotel, however....(1) location/exit is easy into hotel is easy to miss, especially at night...a sign would be helpful..(2)... More 

Helpful?
Thank andrew h
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear Guest andrew h, I would like to thank you for your kind comments on our Front Desk Service, our Breakfast, and our good service you received during your stay. I apologize you missed our hotel when travelling here. If you look for the Amergy Bank, we are located Directly behind it. I do want to thank you for letting... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I booked a group travel with this hotel and found the Director of Sales (Tamara Sandford) very helpful. The experience was a delight and we look forward to our stay. Thanks, Tamara!!! Based on this booking experience, I believe our stay will be fun.

Helpful?
Thank Ayodele A
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Thank you so much Mr. Ayodele A, It was truly my pleasure to help you with your room and your groups reservations. We do desire you and your group to have a terrific Stay with us. Our Hotel and Staff do want to provide you with the kind of service that will make you want to stay again. I appreciate... More 

Fort Worth, Texas
Level Contributor
150 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 22, 2015

The staff are extremely friendly and make you feel welcome. The rooms are clean and quiet. The breakfast is good but could be improved, more waffle makers and fresh not powdered eggs. Check in and out a breeze

Helpful?
Thank chernobog1
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear chernobog1 I would like to thank you for providing our Fairfield Inn & Suites a Trip Advisor review. We appreciate you taking the time to let us know that our staff does make you feel welcome and at home when staying with us. Thank you for letting us know that we can improve on having another Waffle maker out... More 

Dallas, Texas
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 18, 2015

The location of this hotel in Conroe is hard to beat! It is also very visible all by itself on an elevated area and very close to the Conroe outlet mall off service road on same side as hotel, all sorts of shopping like Bed Bath, etc within one exit or you can also stay on service road on same... More 

Helpful?
Thank jadore748
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear jadore748 Thank you so much for commenting our Hotel, the Staff, the rooms and our Breakfast. We do enjoy hearing from our guests on how their stay was with us. We appreciate you as our Guest and look forward to having you stay with us again when travelling to our area. I am the Director of sales and if... More 

Conroe, Texas
1 review
5 of 5 stars Reviewed December 15, 2015

We hosted several artists at our church for a Christmas concert, and were blown away by the customer service we experienced when booking our rooms at Fairfield Inn & Suites in Conroe. Tamara Sandford and Betty Johnson were fabulous to work with. The guests were comfortable in their rooms and pleased with the hotel overall. Everything was clean and fresh... More 

Helpful?
Thank andipickle
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear andipickle I appreciate you having your Artists stay with us during your Churches Christmas event. We are happy we can make your guests feel at home while staying with us. Thank you for taking the time to provide us with a review and we welcome your guests again in the near future. I will share your kind comments with... More 

Level Contributor
162 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed December 9, 2015

Pleasant staff, great bed...... but....the thermostat did not work sot the room was too warm for good sleep. The "High Speed Internet".... WRONG! WiFi is .9 Mb per sec !! And the Ethernet is only 1.9 Mb per sec!! HORRIBLE !! 7 TV channels also did not work.

Helpful?
Thank Reford B
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear Reford B I want to Thank you for writing a review on our staff and service. I apologize that the internet was not working properly and you were not able to complete your intended work. I will look into the internet service to see if there was a problem during your stay. I do want to thank you for... More 

Baton Rouge, Louisiana
Level Contributor
9 reviews
5 of 5 stars Reviewed November 14, 2015

I coordinated a family reunion in Conroe, Texas. Fairfield Inn and Suites, Conroe hotel coordinator (Tamara) was outstanding and provided superb recommendations and preparations. One of the family members was required to make multiple changes to her reservation. All the changes were handled courteously and professionally by the hotel staff. After arrival, the facilities were in exceptional condition, fully meeting... More 

Helpful?
Thank william40024
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear william40024, We are so happy that your Family stayed with us during their Family Reunion. I am Tamara, and I have to say, we know that guests have changes with their reservations. It is our job to make these changes as easy as possible for you as our guests in our hotel. We truly care that you and your... More 

Carrollton
Level Contributor
133 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed November 9, 2015

Stayed here while working in the area. Nice hotel. Clean, comfy beds. Will definitely revisit when working in the area again. We were not here long enough to check out the breakfast or any other amenities...next time I'll try to get more info.

Helpful?
Thank jetsetterwannabe
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear Guest jetsetterwannabe, I would like to thank you for adding a review to let us know that you enjoyed the comforts of our hotel and the soft beds. We strive to make you feel as comfortable as possible when travelling and look forward to you staying longer next time your here. Please come back and joins us for our... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 7, 2015 via mobile

For the price, will be my hotel of choice for business in this area. There are cheaper hotels, but there is value in this hotel due to the cleanliness, staff, and social hours on Mondays and Wednesdays. I checked in on a Wed afternoon around 5 and was welcomed with taco soup, queso dip, a variety of canned beers and... More 

Helpful?
1 Thank Richard F
TamaraSandford, Director of Sales at Fairfield Inn & Suites Houston Conroe, responded to this review

Dear Richard F, Thank you for adding a review on our service and providing a review on our Evening Social on Mondays & Wednesdays with Dinner. We know our Business Travelers like a touch of Home and providing you with a Home-made Dinner we hope makes you feel more at home. I will let Virlene know that you appreciated her... More 

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