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Comfort Inn & Suites

2.5 of 5
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2535 Highway 71 South, Columbus, TX 78934 (Formerly Atrium Inn & Suites)
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1 room 1 guest
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52 Reviews from our TripAdvisor Community

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Traveler rating
    9
    9
    15
    10
    9
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12
8
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (21)
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Loranger
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is the most unusual design I have seen in a hotel but it appears to be in a flood zone and raised with parking underneath. As a whole the hotel is unremarkable except for the Wi-Fi. The hotel says there is free Wi-Fi but I could not find it anywhere in the room or lobby. Also ATT cell service... More 

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1 review
1 of 5 stars Reviewed May 28, 2015

Customer Service Attitude is a - 100. TV's did not work (for three nights). Hot water was 86°F max for all three nights. Front desk said it wasn't their problem and then tried to overcharge for the room. We had booked at Choice Hotels.com like we always do and they said the rates on line were wrong. After 30 minutes... More 

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Huntington, West Virginia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 26, 2015

Overall "ok". Outside appearance is worse than inside. Rooms were clean. Service was 50/50 - some good, some average. Breakfast was below par. Some of our large group stayed at La Quinta next door - it was much nicer with better breakfast food.

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Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 18, 2015

This hotel is fairly new. The studio was large with a large kitchen with a small fridge, a dishwasher, and 2-burner stovetop but no oven and no pots, pans, dishes, or utensils. Maybe these cost extra? I didn't need them do I did not ask. The room also has a separate dining/home office area. I also didn't try the complementary... More 

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Bletchley, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 7, 2015

This is the usual standard you would expect from this chain. Comfy and relaxed. The only thing I would point out is check the address carefully as GPS took me away from the hotel. Near by are a few friendly convenience stores and a few nice places to eat. I stayed for 1 night on my way to Austin. The... More 

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S. Daytona
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 15, 2015

I was at this location for 3 days, The property has changed its external management company to internal management. Obviously there are some growing pains. 1. Time warner is upgrading to digital TV and many of the channels are not working. This process has been going on for 1 month. At check in I was not told this. When I... More 

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Fort Worth, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 30, 2014

After reading the bad reviews, but still telling myself what the heck. I booked this hotel for 1 night on a business trip. The older lady on the front desk for check in, is at best lacking in personality and courtesy. This was also confirmed on an elevator conversation with another guest, who had also had issues with her attitude.... More 

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Houston
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 14, 2014

This was my second trip. The first one was very enjoyable (see previous review), so I used my points to stay here again. Unfortunately, this trip was the total opposite of the first one. The hot tub (which was the main reason I came to this hotel) was dirty and had hairs in it. This was disappointing as I wasn't... More 

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Lake Jackson, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 16, 2014 via mobile

My family n I came to stay one night, we came in the room and the bathroom was dirty. Came down for breakfast next morning n the lady was very rude saying we were very lucky she was busy and didn't have time to clean up because breakfast was over. Breakfast area n main lobby was very gross too. Their... More 

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Houston
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2014

We had a room with a hot tub and it was wonderful. We came down for breakfast the next day and the hostess Melissa was very nice, make sure we had enough to eat offered to make more food even after breakfast hours. The entire staff made sure our stay was comfortable.

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