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All 5 Columbus hotels

Holiday Inn Express Columbus

2.5 of 5 Motel   |   4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
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Ranked #3 of 5 Hotels in Columbus
A recent review
5 of 5 stars reviewed 3 weeks ago
ShifletHouse Bentley, Louisiana, United States
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36 reviews from our community

Traveler rating
    7
    8
    13
    5
    3
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5
5
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bentley, Louisiana, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After spending a few days on a hard bed that left me with a hip bruise, their bed was so soft. My husband and I just sank into it and fell fast asleep allowing us to gain enough rest to travel the rest of the way home.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks for staying with us. We are glad that you enjoyed the beds and hope that on your travels you stay with us again. More

The Woodlands, Texas
1 review
3 of 5 stars Reviewed August 5, 2014

The property is a bit dated, but the people are extremely friendly and helpful. Pricing reflects property's condition. I stay here often. I will continue to stay here when I am in the area. Recommend you give it a try.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks for staying with us. We hope to continue to stay with us in the future. More

Jackson, Mississippi
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 11, 2014

Great place to stay. Checked in at 2 am with five kids , service and speed of check in ,swift and excellent . Gentleman at front desk excellent . Great nights sleep. Breakfast had many choices and was above average .Thank you for a much needed rest.

Was this review helpful? Yes 1
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

We are glad that you had a wonderful stay at our hotel in Columbus, Texas and wish you come back and see us again in the near future, We will be happy to serve you and your family. More

Austin, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 30, 2014

We were there for one day and while everything was alright for this trip, it definitely wasn't up to the normal HIE quality. Our first room was freshly painted and the smell of paint was so bad that it actually made me dizzy and made my tongue swell just from walking in the room. The front desk clerk gave us... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear Krista M, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the unpleasant paint... More

Orlando, United States
Contributor
15 reviews 15 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 19, 2014

Checkin staff friendly. Hotel is situated along side of I-10, so first you have to figure out how to get to it without getting on the up ramp of the interstate. Carpets and furniture showing aging signs. Choices in breakfast room limited when it comes to healthy options.

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IHGCare, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear James H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the conditions of the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your... More

Lumberton, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

I stay here frequently when away for work. I started out staying at another hotel in Columbus, but is wasn't very clean and I didn't feel safe with their parking situation. The Holiday Inn Express is extremely clean and the people who work there are very friendly...they try their best to accommodate you in any way they can to make... More

Was this review helpful? Yes 1
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thank you so much Danielle L!!! We are so glad you enjoy staying here with us. We hope to continue giving you great service. More

Austin, Texas
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 25, 2014

I stayed here 1 night. First off, they need to fix the big lighted sign on the front of the building. It has a couple letters that are not lit up, gives a neglected appearance. My room had a burnt out light bulb which I reported and nothing ever came of it. The staff is friendly enough though and cheerful.... More

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thank you for your feed back, with the issue of the sign is in to be fixed within a few weeks, have someone coming out. next the light bulb issue, my night auditor tried to come and fix it, but was unable to get into the room to fix it. I am happy to hear that the bed was comfortable... More

Odessa, Texas, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 15, 2014

First off I'd like to say the rooms are below average for Holiday express! I stayed there for allmost 2 weeks was also denied points because We paid 75$ rate!! Like a hotel wouldn't give you a reduced rate for staying that many nites! It's the new way with IHG properties to acoid giving points at all cost! One of... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear Phil C, Thank you very much for taking the time to share your comments online. We always strive to service all our guests and on this occasion we regret your stay was not as comfortable as it could have been. We would like to address this further and have sent you a private message. Sincerely, Karen C Case Manager... More

Albuquerque, New Mexico
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed January 3, 2014

I had a great time staying in Columbus, the town was so beautiful!! Quaint, and had a lot of restaurants to choose from! The Holiday Inn Express was nice as well. Clean beds, good sized rooms, and awesome staff! I particularly enjoyed dealing with Kristen at check-in. She was very knowledgeable about the area, and seemed so excited about her... More

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Carrollton, Texas
Top Contributor
210 reviews 210 reviews
58 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed April 8, 2013

Our road trip took longer than expected and we did not arrive at the hotel until around 10pm. Around 9:30, I received a call from a woman at the hotel. She was genuinely concerned and asked if we were OK and if we were still coming. I explained that we were late and all was OK with that. She was... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Columbus

Address: 4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
Phone Number:
Location: United States > Texas > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Columbus 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Columbus Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn

28 photos of this hotel

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