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Holiday Inn Express Columbus

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4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
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1 room 1 guest
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Holiday Inn Express Columbus
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56 Reviews from our TripAdvisor Community

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    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (56)
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Santa Fe, New Mexico
1 review
5 of 5 stars Reviewed yesterday NEW

We did a last minute trip and the staff was friendly, room was clean and comfortable and breakfast was made an hour early and tasty. Definitely recommend. We are traveling from Houston to San Marcos and it is about half way. Bathrooms were clean and the shower was hot.

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed July 10, 2015

I Stayed Lastyear at This Location The Last Friday In July-First Sunday In August at A Rate Of Forty Something Dollars (3-4 Rooms)..I Booked (6) Rooms Upon Check-Out For This Year Same Weekend 2015...Same Rate Was Given....However I Called Approximately A Week Ago Too Confirm Reservations And Possibly Add 2 More Rooms.Omly Too Find Out That My Reservations Had Been... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear Kimbo G, Thank you for taking the time to express your thoughts and concerns. It is disheartening to know that your experience was not as seamless as it should have been. We apologize for the inconvenience you experienced. We would like to follow-up on your concern thus a private message was sent to you to help us get additional... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 30, 2015 via mobile

We have stayed at this hotel before, and we had no troubles. The first night we we were there, it was great. The second night, my husband killed a huge roach in the bathroom in the middle of the night, and the water in the sink and toilet were brown. The hotel needs to be updated - or lower prices... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

This hotel along the interstate made for a perfect stop off on a recent business trip. Service was good, the room was very clean, and the check in/out process was pretty seamless. The breakfast wasn't phenomenal but passable.

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1 review
2 of 5 stars Reviewed June 5, 2015

Room was small but clean. Same with bathroom. Breakfast .... I wanted a pancake but it was turned off. I asked about it and was told it has to be filled. I ate one hard biscuit, half of an omelet that was dried up and crusty on one side and two of the three cinnamon rolls that were left. Room... More 

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HiExColumbus14, Manager at Holiday Inn Express Columbus, responded to this review

Thank you for giving us an opportunity to serve you and wish you will come back to our hotel when in the area More 

texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed May 26, 2015

I was driving home from Houston tx with my family and a flooding caused a bridge to be closed by the police, we had too many little hotels and motels to go, but being used to holiday Inn or IHG, I decided to drive back to the storm we just passed a little over an hour drive to the closest... More 

Was this review helpful? Yes 1
HiExColumbus14, Manager at Holiday Inn Express Columbus, responded to this review

I am extremely sorry you had to go through the storm and flooding that occurred.This was a distress situation for all of us , we have guest come from all over, and we were booked solid. You being a Platinum member is an asset to our business as well as the franchise .But we could even give you a room... More 

Austin
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 5, 2015

We stayed at the Holiday Inn Express in Columbus, Texas because of activities in the general area. We chose this hotel because we got a good rate, surprisingly better than other similar hotels in other towns. Check in was fine, everything was in order, the hotel was very clean. My impression of this hotel was that everything was just -... More 

Was this review helpful? Yes
HiExColumbus14, Manager at Holiday Inn Express Columbus, responded to this review

we at the Holiday Inn Express appreciate that you selected our hotel in Columbus Texas and would love to see you stay when in the vicinity. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 27, 2015

I actually think the room was comfortable, clean, and spacious. The staff was incompetent and unaccommodating resulting in a ruined stay. I booked for two nights but they only had me down for one. I was also supposedly granted a late check-out but on my now new unexpected departing date they told me there is a no late check out... More 

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

I am sorry you had this issue at our hotel. I do not know the details of what happened during your stay but would like to apologize for the inconvenience. More 

Kalispell, Montana
1 review
1 of 5 stars Reviewed April 24, 2015

Aweful customer service. they messed up my reservation and when we requested the room that we actually had confirmation for they gave us a much cheaper room for the same rate. They had us booked for one night even though we had an email confirmation saying we booked a reservation for two nights. The staff was very rude.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Sorry, you didn't enjoy your stay. We are always looking for ways to improve our hotel. More 

Shawnee, Kansas, United States
Level Contributor
67 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Clean and comfortable. Did not hear highway noise. Nice breakfast. Very helpful front desk. All staff courteous and professional Did not use pool or fitness center. Business center convenient way to print boarding passes for next day.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks glad you enjoyed your stay we hope you continue to stay with us in the future! More 

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