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Holiday Inn Express Columbus


Hotel class 2.5 of 5
4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
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Best fare found from Boston to Houston: $222

Reviews you can trust

55% Recommend
3.0 of 5 stars 10 reviews
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By trip type
All (10)
[ Date ] [ Rating ]
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4 of 5 stars
rfdicker   6 contributions
South Carolina
Aug 12, 2009 | Trip type: Business, Solo travel

Not sure what others are complaining about. All hotel staff were friendly and helpful. My room was clean and the inside and outside of the hotel were fine. If you want to stay in a big, busy city, this is not the place for you. If you like a quiet location, then check it out. more

Management response from
MelindaDColumbus, Manager

Thank you for your thoughtful comments.We appreciate you taking the time to share them. We look forward to the opportunity of serving you in the future. Thank You , Melinda Duque

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5 of 5 stars
BPortBound   1 contribution
Brazosport Area, Texas
Aug 9, 2009

I travel quite a bit and stay in hotels throughout the US and the HI Express in Columbus, TX is one of the best I have visited in years. The front desk staff (particularly Shelly) was GREAT! They put us on a ground floor because we had small children and gave us great dinner suggestions based on who had good... more

Management response from
MelindaDColumbus, Manager

Thank you for your recent correspondence regarding The Hotel and Staff. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say...

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1 of 5 stars
ebwTexas   1 contribution
Texas
Jun 1, 2009 | Trip type: Friends getaway

I was misinformed about my room situation and was very dissatisfied even though I booked the hotel rooms 3 months in advance. I was lied to about the adjoining rooms multiple times. Was literally yelled at by the front desk worker and when I asked to speak to the General Manager, she was very rude. Usually I have great experiences... more

Management response from
MelindaDColumbus, Manager

Guest was told when she came to the hotel that we did have connecting rooms but we do not guarantee them. She booked 2 rooms with the knowledge that they may not be connecting. She was unable to get connecting rooms when she arrived. We did placed her rooms side by side, She was unhappy and did not want to...

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4 of 5 stars
jkbf   3 contributions
texas
May 11, 2009 | Trip type: Couples

We stayed overnight for the 5 k run in Columbus. We have decided the Holiday Inn Express will be our Hotels of choice from now own more

Ripped Off
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1 of 5 stars
MrBandFam   1 contribution
Houston, TX
May 4, 2009 | Trip type: Family
1
person found this review helpful

My wife booked a room at this hotel, we were trying to find a place to stay during our 1 night layover for a charity bike ride. When she checked the reservation the next day, she realized that she had accidentally booked for the wrong weekend. When we called to attempt to get our money back, management refused to refund... more

Management response from
MelindaDColumbus, Manager

Advance Purchase rate. This discounted rate includes restrictions which requires pre-payment and is non-cancellable/non-refundable. This amount is charged to the credit card provided between the time of booking and your date of arrival. Acknowledgement of these restrictions is required in order to obtain your confirmation number. This provides you with the option of agreeing or declining the terms, and gives...

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3 of 5 stars
AZFrequent_Traveler   20 contributions
AZ
Mar 13, 2009 | Trip type: Business
1
person found this review helpful

Found a half eaten McDonalds meal in fridge. Lots of dust behind TV and dresser. No night table on right side of bed but good lighting. Could not bolt door, would not fit in frame. Bathroom sink faucets were loose. Shower curtains would overflow over toilet. Had a great price last time here, this time way overpriced at over $100... more

Not bad
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3 of 5 stars
ingleberg   243 contributions
Houston, TX
Jun 10, 2007 | Trip type: Business
4
people found this review helpful

The outside of this hotel looks great, but it shows its age on the inside. The hallways appear to be recently painted, and some room updates are evident. I had to change rooms due to noise from neighboring rooms (the walls must be thin), and the front desk clerk was very friendly and accommodating. My first room had a flat... more

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3 of 5 stars
blonde12   9 contributions
Houston, TX
Jul 28, 2006 | Trip type: Business, Solo travel
7
people found this review helpful

With an early start to a business meeting in a nearby small town, I didn't want to get up (again) at 4am to drive ... so I opted to stay here. I felt safe & welcomed. The room was basic, but the bed was decent & the air conditioning worked well. A welcome gift of bottled water, candy, and peanut... more

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3 of 5 stars
A TripAdvisor Member
San Jose, CA
Jun 24, 2005 | Trip type: Business
6
people found this review helpful

I stayed at the same hotel and did not find anything terrible. The continental breakfast was better than at other small hotels I have stayed. They actually had an attendant during the whole time. The room was clean, comfortable and all appliances worked. Staff was friendly and attentive. House keeping cleaned the room and re-stocked all items that I needed.... more

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2 of 5 stars
stedmacl   19 contributions
Corpus Christi, TX
Mar 9, 2005

Beds were awful , you could feel every spring. rooms showed signs of water damage, walls were peeling and molding, ceiling was falling down from water damage. Water pressure in 3 different rooms was barely enough to wash hair. unfortunately only hotel in a wide radius. this was only a 2 year old Holiday inn Express. Staff only comment was... more

Management response from
MelindaDColumbus, Manager

New Management 2006 Renovations 2007

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Holiday Inn Express Columbus Also Known As

  • Holiday Inn Columbus
  • Columbus Holiday Inn
Address: 4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934