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All 5 Columbus hotels

Holiday Inn Express Columbus

2.5 of 5 Motel   |   4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
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Ranked #3 of 5 Hotels in Columbus
A recent review
3 of 5 stars reviewed 3 weeks ago
BudgetBusiness Edmonton, Canada
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43 reviews from our community

Traveler rating
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    9
    17
    6
    3
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7
6
3
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Contributor
18 reviews 18 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In general, the stay was alright, but this was not a typical Holiday Inn Express. It is tired and in need of attention. In general, Holiday Inn Express is my favorite chain, but this property was below par. I only stayed at this hotel for a single night. I arrived late at night (around 11:00 pm), and checked in quickly.... More

Was this review helpful? Yes
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

Sorry you didn't enjoy your stay we are constantly working to improve hotel conditions, We hope you continue to stay with us in the future. More

Weatherford, Texas
Top Contributor
146 reviews 146 reviews
26 hotel reviews
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I read the poor reviews for this hotel on TripAdvisor and Yelp but couldn't believe any HI Express hotel could be as bad as indicated by the reviews -- I was wrong! All 4 front desk staff we met were excellent. The beds were comfy. The hotel is in fair condition but needs renovation to stay up with their competition.... More

Was this review helpful? Yes
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

I am sorry your didn't enjoy your stay, we are working on improving our hotel. Hopefully you come and stay with us again in the future. More

league city
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 14, 2014

Staff nice and understanding. Room was clean and comfortable. Bathtub got clogged. Breakfast was good and attendant was nice. Rate was reasonable and spcl request was fulfilled. Other all enjoyed stay.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Sorry about your bathtub being stopped up!! Hopefully you enjoyed the rest of your stay and will continue to stay with us when you come back our way. More

Dronfield, United Kingdom
Top Contributor
82 reviews 82 reviews
51 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 14, 2014

The hotel is located just off the interstate, far enough away not to be affected by traffic noise unless you are sitting outside by swimming pool, even then not intrusive. We arrived early and was found a room early so we could look around Columbus, on Columbus Day. All staff were very friendly. However failed to acknowledge us as Platium... More

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

i am sorry we failed to recognize your status and that you didn't enjoy your breakfast. I have made sure that the breakfast items are not outdated. I do apologize for this and hope you give us a second chance in the future and stay with us again. More

Shreveport, Louisiana
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 7, 2014

Very friendly staff, but they weren't supported by management. Upon check-in, tv in room didn't work and front desk couldn't fix it. Said I'd have to wait three hours until shift change and maybe the next person could fix it. (Ultimately I fixed it myself). Stayed there eight nights and THE ROOM KEYS HAD TO BE RE-KEYED SIX of the... More

Was this review helpful? Yes 1
HiExColumbus14, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

I am very sorry to hear that your stay had issues. I know our front desk staff did their best to find a resolution to the problem with the tv and keys. As far as housekeeping not putting out enough toiletries we will be confering with them to make sure each room is properly stocked. I want to thank you... More

Pikesville, Maryland
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed October 1, 2014

When I reserved rooms Sept 23 for myself and a business associate I was given a room rate, yet when I received the bill and the room rate had gone up a total of $45. I spoke to the mgr and she said it was out of her control. I contacted IHG corporate and was told the owners/managers reserve the... More

Was this review helpful? Yes
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

I am extremely sorry that you had to pay a higher rate, but we have joined with the franchise on a program where they guide us on the pricing and are advised by them to act accordingly. What we can do is send out to you a 10% Discount coupon on your next stay at our hotel. Please let us... More

Bentley, Louisiana, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 5, 2014

After spending a few days on a hard bed that left me with a hip bruise, their bed was so soft. My husband and I just sank into it and fell fast asleep allowing us to gain enough rest to travel the rest of the way home.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks for staying with us. We are glad that you enjoyed the beds and hope that on your travels you stay with us again. More

The Woodlands, Texas
1 review
3 of 5 stars Reviewed August 5, 2014

The property is a bit dated, but the people are extremely friendly and helpful. Pricing reflects property's condition. I stay here often. I will continue to stay here when I am in the area. Recommend you give it a try.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks for staying with us. We hope to continue to stay with us in the future. More

Jackson, Mississippi
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 11, 2014

Great place to stay. Checked in at 2 am with five kids , service and speed of check in ,swift and excellent . Gentleman at front desk excellent . Great nights sleep. Breakfast had many choices and was above average .Thank you for a much needed rest.

Was this review helpful? Yes 1
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

We are glad that you had a wonderful stay at our hotel in Columbus, Texas and wish you come back and see us again in the near future, We will be happy to serve you and your family. More

Austin, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 30, 2014

We were there for one day and while everything was alright for this trip, it definitely wasn't up to the normal HIE quality. Our first room was freshly painted and the smell of paint was so bad that it actually made me dizzy and made my tongue swell just from walking in the room. The front desk clerk gave us... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Columbus, responded to this review

Dear Krista M, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience due to the unpleasant paint... More

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Additional Information about Holiday Inn Express Columbus

Address: 4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
Phone Number:
Location: United States > Texas > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Columbus 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Columbus Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn

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