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Holiday Inn Express Columbus

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4321 Interstate 10, I-10/US Highwayt 71, Exit 696, Columbus, TX 78934
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Holiday Inn Express Columbus
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51 Reviews from our TripAdvisor Community

Traveler rating
    9
    12
    18
    7
    5
See reviews for
9
7
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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texas
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I was driving home from Houston tx with my family and a flooding caused a bridge to be closed by the police, we had too many little hotels and motels to go, but being used to holiday Inn or IHG, I decided to drive back to the storm we just passed a little over an hour drive to the closest... More 

Was this review helpful? Yes 1
Austin
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Holiday Inn Express in Columbus, Texas because of activities in the general area. We chose this hotel because we got a good rate, surprisingly better than other similar hotels in other towns. Check in was fine, everything was in order, the hotel was very clean. My impression of this hotel was that everything was just -... More 

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2 reviews
2 of 5 stars Reviewed April 27, 2015

I actually think the room was comfortable, clean, and spacious. The staff was incompetent and unaccommodating resulting in a ruined stay. I booked for two nights but they only had me down for one. I was also supposedly granted a late check-out but on my now new unexpected departing date they told me there is a no late check out... More 

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

I am sorry you had this issue at our hotel. I do not know the details of what happened during your stay but would like to apologize for the inconvenience. More 

Kalispell, Montana
1 review
1 of 5 stars Reviewed April 24, 2015

Aweful customer service. they messed up my reservation and when we requested the room that we actually had confirmation for they gave us a much cheaper room for the same rate. They had us booked for one night even though we had an email confirmation saying we booked a reservation for two nights. The staff was very rude.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Sorry, you didn't enjoy your stay. We are always looking for ways to improve our hotel. More 

Shawnee, Kansas, United States
Top Contributor
60 reviews 60 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Clean and comfortable. Did not hear highway noise. Nice breakfast. Very helpful front desk. All staff courteous and professional Did not use pool or fitness center. Business center convenient way to print boarding passes for next day.

Was this review helpful? Yes
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks glad you enjoyed your stay we hope you continue to stay with us in the future! More 

Rialto, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2015

The ever so accommodating and welcoming attitude of the staff along with a very high quality establishment made this stop and night on of the best on a recent coast to coast road trip. All that can be added, is if you find yourself in this area travelling and needing a welcoming and accommodating place to stop and spend the... More 

Was this review helpful? Yes 1
HiExColumbus14, Manager at Holiday Inn Express Columbus, responded to this review

Thanks for those kind words!! Glad you enjoyed your stay and please come and stay with us again!! More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

The Columbus Express is on my "favorite" list because the location is clean, convenient, and comfortable. Ms. Kristin is great to see at the front desk and the staff that I have encountered have been very friendly and helpful. I have stayed at this location 3-4 times within the last 3 months and have always enjoyed the stay. The rooms... More 

Was this review helpful? Yes 1
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Thanks we are glad you stay! We hope you continue to stay with us when you come to Columbus. More 

Scottsdale, Arizona
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 8, 2015

I will be coming to the Columbus, Texas location for work once a month and need to find a comfortable hotel that is suitable for my business stays. One requirement is the fact that the business center and internet needs to work properly. One reason why I stay at Holiday Inn's is that there is a "standard" level that the... More 

Was this review helpful? Yes 1
HiExColumbus14, Front Office Manager at Holiday Inn Express Columbus, responded to this review

Sorry you didn't enjoy the business center we hope that when you return everything is to your liking. Once again sorry for the inconvenience. More 

Edmonton, Canada
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 31, 2014

In general, the stay was alright, but this was not a typical Holiday Inn Express. It is tired and in need of attention. In general, Holiday Inn Express is my favorite chain, but this property was below par. I only stayed at this hotel for a single night. I arrived late at night (around 11:00 pm), and checked in quickly.... More 

Was this review helpful? Yes
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

Sorry you didn't enjoy your stay we are constantly working to improve hotel conditions, We hope you continue to stay with us in the future. More 

Weatherford, Texas
Top Contributor
171 reviews 171 reviews
31 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed October 28, 2014

I read the poor reviews for this hotel on TripAdvisor and Yelp but couldn't believe any HI Express hotel could be as bad as indicated by the reviews -- I was wrong! All 4 front desk staff we met were excellent. The beds were comfy. The hotel is in fair condition but needs renovation to stay up with their competition.... More 

Was this review helpful? Yes
HiExColumbus14, General Manager at Holiday Inn Express Columbus, responded to this review

I am sorry your didn't enjoy your stay, we are working on improving our hotel. Hopefully you come and stay with us again in the future. More 

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