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Four Points by Sheraton College Station

3.0 of 5
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1503 South Texas Avenue, College Station, TX 77840 (Formerly Clarion Hotel College Station)
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Breakfast for 2 Included
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1 room 1 guest
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Four Points by Sheraton College Station
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111 Reviews from our TripAdvisor Community

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Traveler rating
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    43
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    10
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45
7
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First, the not-so-nice...1) Check-in had one worker and people lined up almost to the door. Yes, there was a screeching team of high school girls (very offensive)...but didn't the management know they were coming? There was only one staff member on the desk. Plenty of people not part of this offensive bunch were in line also, so it wasn't crowded... More 

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Plano, Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I booked a room here on a visit to my son, who attends Texas A&M. I’d stayed here once before (August of 2014), and hadn’t been all that impressed; the staff seemed a little disorganized, my room was not as clean or well-maintained as I would’ve preferred, and the place was noisy—the hallway outside my room was like a Spring... More 

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Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear FoodCaique, We are truly sorry for the experience you encountered at our hotel. Our team takes great pride in what we do, and what you described is not typically the way we treat our guests. As our management explained to you, your reservation was one of our discounted rates that is pre-paid and nonrefundable which is why we were... More 

Chattanooga, Tennessee
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The lobby is deceiving. The room was musty upon entering. The rooms need to be updated to match the lobby and bathrooms. I do not like a shampoo and soap dispenser in the shower. It feels like a public restroom with this "feature". I went down to the lobby to use the printer. After going to the documents folder on... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear jjcain, We are very sorry to hear that you were disappointed with our hotel. Cleanliness is very important to us, and we appreciate you sharing your feedback with us. Rest assured, your comments have been addressed and properly handled with our team. Thank you for your review. All the best More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Everything looks great as you go in. And the rooms look decent. However, my wife ended up sleeping on the floor because the beds were so uncomfortable. The hallways are like a sauna with the ice machine banging all night long. Breakfast was good.

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Paul M, Thank you for your review. While we are pleased to hear you liked our friendly team and delicious breakfast, we are sorry that you were not fully satisfied with your experience. We regret you and your wife were uncomfortable during your stay and did not get a good night’s rest. We appreciate your feedback, and hope that... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed July 25, 2015

Sign said free Craft beers and BBQ. It was one craft beer and chicken wings covered in BBQ sauce. Brittany? at the front desk was a bright spot when we arrived and had problems with reservation. Thought we had booked 3 rooms on Expedia, but arrived with no reservation. She honored the Expedia rate for us.

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Frank W, While we are pleased to hear Brittany provided you with excellent service upon your arrival, we regret to hear you were disappointed with our Best Brews & BBQ reception. We hope that the rest of your experience at our hotel met expectations and appreciate you taking the time to share your review with us. All the best More 

New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 2, 2015

Let me start with the good: the personnel at the Four Points College Station are very friendly, and I would judge very competent. The location is good -- very central, near to Texas A&M, but not far from other locations of interest. But the downsides are significant: the property is old. It used to be a Holiday Inn, but it... More 

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Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Adman2588, Thank you for taking the time to share your honest feedback with us. While we are thrilled you found our team to be very friendly and enjoy our convenient location, we are disheartened to hear you were not completely satisfied with our hotel and were disturbed by noisy guests during your stay. Cleanliness is a top priority to... More 

Baton Rouge, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2015

This is not a new hotel, but it has been updated. The room was clean, the location is near the university and the Bush Presidential Library. There are many restaurants within 2 to 3 miles. Only try and turn right when leaving the parking lot.

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear RetiredAttyBR, We’re glad you had a great stay with us and loved our clean rooms in addition to our convenient location. Thank you for sharing your review with us, and we hope to see you again. Take care More 

Austin, Texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2015

I actually got this hotel through a Priceline blind bid and was quite unhappy that I ended up paying $30 more than I could have if I just registered directly. Annoyed with Priceline, not this hotel. I digress... The front desk was super helpful and professional and made an annoying situation so much better. Very clean accommodations, room has good... More 

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Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear DeAunderia, We regret to hear of the complications you experienced with booking through Priceline, but are happy to hear we were able to make your traveling experience a great one. In the future, we invite you to make your reservations directly through our hotel’s websites to take advantage of our exclusive offers and best rates guaranteed. Thank you for... More 

Houston
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 19, 2015

We stayed here while attending a reunion and realized upon checking in that we should be staying someplace else. The room was very poorly equipped and cheaply decorated. In the middle of the night I woke up and could not sleep due to a very strong odor that smelled like bleach. I could only wonder if there was something being... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear jed1005, We are very sorry you were uncomfortable in your room during your recent stay with us. It’s very important to our team to create a clean and relaxing environment for our guests, and we apologize we fell short on this expectation this time. Thank you for sharing with us, and we will address this with our housekeeping team... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 17, 2015 via mobile

I have never wrote a rewiew but this is a must read be aware. To start off I checked in a 3 and was told I had to become a member to get free breakfast but when booking the hotel was told it was included. I then went to my room and checked it out did not seem 3 star... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Calhoun2010, We apologize for the inconveniences you experienced in your room. We aim for all of our guests to have a comfortable space and take your review very seriously. Rest assured, we have addressed your comments with our team to ensure their improvement. We appreciate your feedback, and apologize again that your stay did not meet expectations. All the... More 

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