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Four Points by Sheraton College Station

3.0 of 5
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1503 South Texas Avenue, College Station, TX 77840 (Formerly Clarion Hotel College Station)
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Four Points by Sheraton College Station
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117 Reviews from our TripAdvisor Community

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Houston, Texas, United States
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

I was travelling from New Mexico to Houston and our flight was diverted to College Station. Express Jet provided us accommodations at the four points by Sheraton. The rooms were clean and the associates were very empathetic to our situation. I was traveling with some frozen tortillas, and asked the clerk to store them and he did it without hesitation.... More 

Helpful?
Thank John T
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear John T, It’s always our goal to deliver excellent service to our guests, so we are thrilled to hear your stay exceeded expectations. Thank you for taking the time to share your review with us, and we hope you had safe travels back to your final destination. All the best More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 14, 2015 via mobile

We stayed in the Four Points by Sheraton hotel in College Station for the weekend. It was a terrible experience. We plan on contacting Starwood Corporate it was so bad. The first night, the front desk gave some drunk hotel patron our hotel key at 11:45 at night! When Our door was pushed opened, it was, thankfully, stopped by the... More 

Helpful?
1 Thank Karen Diamond E
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Karen Diamond E, We sincerely apologize for your poor experience with us as we certainly understand your concern. I assure you, what you encountered is extremely rare at our hotel as our guests’ safety is a top priority to our team. Our General Manager, Robert Aguirre, would like the opportunity to personally amend your experience and invites you to... More 

Houston, Texas
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 16, 2015

Pros: Good location, recently renovated, good area, close walking distance to shops, eateries, and TAMU. Cons: Did not have mini refrigerators in all rooms (I did however know this). The chair at my rooms work station was broken. On the THIRD request in TWO DAYS I got a replacement. I had constant trouble with the Wi-Fi but that could have... More 

Helpful?
Thank Dave P
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Dave P, While we’re pleased to hear you enjoyed our great location and recently renovated rooms, we are very sorry for the inconveniences you encountered during your stay. Rest assured, your comments have been addressed and properly handled with our team. Thank you for your review, and we hope to see you again. All the best More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 28, 2015 via mobile

Has a nice bar with good barkeeps. Room was kinda moldy smelling but otherwise nice. Breakfast wasn't complimentary which I thought was odd now a days. Shower was clean and so was room. They did have a shuttle that took us wherever we wanted. I will keep it neutral. I would stay again just could have been better!

Helpful?
Thank James F
Santa Fe, New Mexico
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 24, 2015

The Four Points at Sheraton College Station is not a large hotel. It is at the SE corner of the Texas A&M University campus on Texas Ave. and George Bush Drive. One would have to cross the golf course to walk to any of the major buildings on campus; however, it is within walking distance of Kyle Field. Alert! On... More 

Helpful?
Thank Joseph H
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Joseph H, Thank you for your review and recommendation for our hotel. We’re pleased to hear you had a great stay with us and enjoyed our convenient location, friendly team, and free amenities. We appreciate you taking the time to share with us, and we hope to see you again in the future. All the best More 

Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 3, 2015

First, the not-so-nice...1) Check-in had one worker and people lined up almost to the door. Yes, there was a screeching team of high school girls (very offensive)...but didn't the management know they were coming? There was only one staff member on the desk. Plenty of people not part of this offensive bunch were in line also, so it wasn't crowded... More 

Helpful?
Thank TravelersOf4
Plano, Texas
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 31, 2015

I booked a room here on a visit to my son, who attends Texas A&M. I’d stayed here once before (August of 2014), and hadn’t been all that impressed; the staff seemed a little disorganized, my room was not as clean or well-maintained as I would’ve preferred, and the place was noisy—the hallway outside my room was like a Spring... More 

Helpful?
Thank FoodCaique
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear FoodCaique, We are truly sorry for the experience you encountered at our hotel. Our team takes great pride in what we do, and what you described is not typically the way we treat our guests. As our management explained to you, your reservation was one of our discounted rates that is pre-paid and nonrefundable which is why we were... More 

Chattanooga, Tennessee
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed August 31, 2015

The lobby is deceiving. The room was musty upon entering. The rooms need to be updated to match the lobby and bathrooms. I do not like a shampoo and soap dispenser in the shower. It feels like a public restroom with this "feature". I went down to the lobby to use the printer. After going to the documents folder on... More 

Helpful?
Thank jjcain
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear jjcain, We are very sorry to hear that you were disappointed with our hotel. Cleanliness is very important to us, and we appreciate you sharing your feedback with us. Rest assured, your comments have been addressed and properly handled with our team. Thank you for your review. All the best More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 2, 2015 via mobile

Everything looks great as you go in. And the rooms look decent. However, my wife ended up sleeping on the floor because the beds were so uncomfortable. The hallways are like a sauna with the ice machine banging all night long. Breakfast was good.

Helpful?
Thank Paul M
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Paul M, Thank you for your review. While we are pleased to hear you liked our friendly team and delicious breakfast, we are sorry that you were not fully satisfied with your experience. We regret you and your wife were uncomfortable during your stay and did not get a good night’s rest. We appreciate your feedback, and hope that... More 

Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed July 25, 2015 via mobile

Sign said free Craft beers and BBQ. It was one craft beer and chicken wings covered in BBQ sauce. Brittany? at the front desk was a bright spot when we arrived and had problems with reservation. Thought we had booked 3 rooms on Expedia, but arrived with no reservation. She honored the Expedia rate for us.

Helpful?
Thank Frank W
Megan L, Starwood Hotels at Four Points by Sheraton College Station, responded to this review

Dear Frank W, While we are pleased to hear Brittany provided you with excellent service upon your arrival, we regret to hear you were disappointed with our Best Brews & BBQ reception. We hope that the rest of your experience at our hotel met expectations and appreciate you taking the time to share your review with us. All the best More 

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