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Howard Johnson Express College Station

2.0 of 5
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3702 State Highway 6 South, College Station, TX 77845
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Howard Johnson Express College Station
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273 Reviews from our TripAdvisor Community

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Traveler rating
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    51
    70
    109
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • All months
    (273)
  • Mar-May only
    (72)
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    (82)
  • Dec-Feb only
    (46)
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Round Rock, Texas
1 of 5 stars Reviewed 2 days ago NEW

We went to breakfast at 8am. In all our years staying at hotels this was the worst by far...Out of coffee, no type of juice. one banana, no fruit, no hard boiled eggs, no bread, the pancake machine was broken, no yogurt, They did not offer to bring out anything for us..... There were no people eating. I wouldn't recommend... More 

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Longview, Texas
1 of 5 stars Reviewed 2 days ago NEW

Front desk messed up everything. Was charged for 4 rooms when only one room for 2 nights. I have to fight with my bank for the overcharges. No one at the front desk was competent or even cared. Breakfast was a disappointment. I only ate a banana. Rooms were hot and staff would turn off air conditioner and refrigerator when... More 

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Newmarket, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The employee working at the desk was very nice, but after that things went down hill. The motel was just terribly run down. The mirror had "fallen" off of the bathroom door and was sitting in the closet. The handle on the bathroom door looked like someone had tried to rip it out. The pool was full of floating grass... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. IIt is disheartening to learn that you did not enjoy your stay and that the room and common areas were not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and... More 

Tx
1 of 5 stars Reviewed 2 weeks ago

Comfoter had a stain on it, toilet wobbled when u sat on it, there was a big dead bird in the pool filter so we paid to swim elsewhere. Then after we left they tried to say we put a hole in the wall which we didnt the hole stay was a mess.

Review collected in partnership with Howard Johnson

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Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

I regret to read that you found this experience to be so unsatisfactory due to issues which should have been promptly attended to. I want to apologize for the misunderstandings and inconvenience that you experienced with our hotel staff and management. Rest assured that our housekeeping staff is held to a very high standard and that your comments are being... More 

Gilmer, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2015

I called 2 months in advance for a coaches clinic I was attending. The manager assured me that it was a safe hotel to leave my kids at while I attended my meetings. Upon arrival there were 2 cop cars in the back of the parking lot & a guy smoking weed outside one of the rooms. It was unmowed... More 

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Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

We are very sorry about the experience you had during your recent reservation at our hotel. We certainly wouldn’t want any of our customers to experience any inconvenience and your business is very important to us. If you’ll give us another chance, we would like to make it up to you and show you that we take your comments seriously... More 

South Houston, Texas
1 review
1 of 5 stars Reviewed June 15, 2015

I felt like i was staying at a low low end hotel. The paint on d door was peeling off and d room was just horrific. It just look like a $20 hotel thank $82 that i paid. It doesnt feel safe at all. Breakfast was cereal and toast. No eggs nor any other stuff. It was just not worth... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

We are very sorry to know about the experiences you had during your recent stay with us. We would like to assure you that we are currently working on these issues that you raised and that these will be corrected immediately. We certainly don’t want this to be how you would remember us. If you’ll give us another chance, we... More 

Midland, Texas
1 review
1 of 5 stars Reviewed June 11, 2015

I would never stay at this hotel again it was not very clean and no bathroom lights thick dust and the front desk clerk change our room another person room

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
Hussein H, Guest Relations Manager at Howard Johnson Express College Station, responded to this review

We are very sorry to know about the experiences you had your recent stay with us. We are currently investigating on these issues and rest assured that these will be worked on immediately. We certainly wouldn’t want to lose your business and we do hope that you’ll give us another chance. Again, we would like to apologize and we hope... More 

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