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Courtyard Bryan College Station

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3939 State Highway 6, Frontage Road E, College Station, TX 77845
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Courtyard  Bryan College Station
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Courtyard  Bryan College Station
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Courtyard  Bryan College Station
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45 reviews from our community

Traveler rating
    18
    12
    10
    2
    3
See reviews for
23
6
Solo
0
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (45)
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    (6)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I was so disappointed. Attitudes and laziness. Staying elsewhere when I come in next week. Need to replace staff. Housekeeping the worst. Went to Bistro to get something to eat very slow in making sandwich. Out of drinks had to buy from their (market) which was out of this world expensive$$&&& Sheets on bed felt dirty when asked housekeeping to... More 

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Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

I cannot begin this response without expressing my absolute embarrassment at the experience you had while staying at my hotel. The experience you described is so far away from anything that I am proud to represent that I only feel frustrated that myself and my staff allowed this to happen. Our sole purpose is to alleviate stress from the difficulties... More 

Top Contributor
87 reviews 87 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked this room online for a one-night say. For the price of $140 I expected a little better. The room wasn't dirty but didn't feel clean either. I noticed several mildew stains and found a hair on the clean towels. The bathtub/hot tub next to the bed felt a little cheap to me. Small TV but we were there mostly... More 

Was this review helpful? Yes
Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Dear Valued Guest, Firstly, thank you for taking the time to provide a review of your stay with us! I truly value any insight into what we can do to enhance the experience of our guests. Your suggestions are critical to the continuous improvement of my operation. I assure you, your feedback is not falling on deaf ears! I have... More 

Dallas, Texas
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This property is a generic Courtyard. It was clean, the staff were friendly and the property is newish. Our room was next to a stairway which made it noisy. Also, the A/C unit made loud vibrating sounds when the compressor came on. The cycling of the compressor made for a less than optimal nights sleep.

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Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Dear Valued Guest, I appreciate you taking the time to provide some feedback about your stay! I am disappointed however that some of the noise issues (both the guests using the stairs as well as the AC unit) contributed towards a less than exemplary stay. We strive to build brand and property loyalty by exceeding expectations and it seems that... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 18, 2015

We booked this hotel for a last minute baseball tournament. The location to the tournament was great. There were a couple of other teams there and the noise level was fine. The front desk staff was very friendly on arrival. The room itself was average at best. The towels and wash cloths were thread bare and rough. Something you might... More 

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Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

I appreciate your feedback about your recent stay! Thank you for the opportunity to identify some areas of concern so that we can more diligently focus our efforts towards improving these areas. I completely agree that towels should be warm and comfortable... that is one of the best perks of staying in a hotel! I am reviewing our terry currently... More 

Oklahoma City, Oklahoma
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 13, 2015

Stayed here for two nights. Front staff was friendly. Room was ok. Large stain on the carpet and no guide for tv channels. Took about 20 minutes of click wait, click wait to figure out what channels were where. Shampoo bottle was only about 1/2 full. No comp breakfast. Colleague went down to "restaurant" for coffee, approached counter where two... More 

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Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Dear Valued Guest, First, let me be extremely forthcoming in my genuine apology for the standards you experienced while staying at our hotel. What you described is not the example we strive to provide and is certainly not something I am proud to represent. I appreciate your honesty and forthcoming as it allows me the opportunity to address the issues... More 

Lomira, Wisconsin
Top Contributor
103 reviews 103 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 15, 2015

First time here - I started with calling the shuttle and it came promptly - but it only runs till 10 pm so got lucky that my flight arrived in time to call for the ride. That driver said the shuttle would take me to TAMU campus if I was going there for business, the next morning, one staff member... More 

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Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Dear Valued Guest, Firstly, let me express my sincere apologies for the mixed messages that you received during your time at our hotel. You are correct in stating that we should communicate a consistent message to you, and all of our guests! I take full responsibility for the slow service you received in the Bistro and I do remember speaking... More 

Dallas, Texas, United States
Top Contributor
64 reviews 64 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 14, 2015

Apparently, they either don't check the preferences of Platinum elites or they just ignore them. I had my wife check into this hotel as she arrived several hours before me. My profile states "high floor", I've never had any Marriott property put me on the first floor...except for this one. They didn't offer any reason or explanation...just gave her the... More 

Was this review helpful? Yes
Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Dear Valued Guest, Firstly, I want to thank you for your willingness to provide feedback about your recent stay at our property. Direct Guest Feedback, especially from our most loyal and valued guests like yourself, is the most vital component of continually improving both my customer service as well as my overall operation. Secondly, let me express both my frustation... More 

Utah
Top Contributor
50 reviews 50 reviews
12 hotel reviews
277 helpful votes 277 helpful votes
4 of 5 stars Reviewed February 10, 2015

I stayed here on a trip to visit some family in the area. The staff were all very friendly and helpful. The rooms were clean and nicely made. The beds were exceedingly comfortable as well. Loved the small fitness center too -- never busy. Would definitely stay here again upon a trip to the area.

Was this review helpful? Yes 2
Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Dear Valued Guest, Thank you for your kind words about your recent stay at our property! We take great pride in the accomodations and service we strive to provide to our guests and I truly appreciate you taking the time to share your experience! We look forward to hosting you during your next trip to College Station, and once again,... More 

NV
Top Contributor
62 reviews 62 reviews
52 hotel reviews
329 helpful votes 329 helpful votes
5 of 5 stars Reviewed February 9, 2015

Conveniently located right off Hwy 6, but far enough from the hwy to still be quiet. Staff was very helpful, room was nice & beds were comfortable. Wasn't here long enough to experience much else, but enjoyed the 8hrs we had.

Was this review helpful? Yes
Marissa M, General Manager at Courtyard Bryan College Station, responded to this review

Thank you for your kind words and feedback! We look forward to serving you in the future and hopefully we get the opportunity to host you for a longer period of time! We fully embrace the "spirit to serve" of the hospitality industry and are committed to providing you, and all of our guests, with exceptional service and accomodations, regardless... More 

Top Contributor
77 reviews 77 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 3, 2015

Nice room with 2 double beds. Beds were very comfy. It was strange that the only mirror was in front of the sink. This room had the toilet and short in a room with sink outside of that room. We had multiple girls in a room, which was difficult getting ready with only 1 mirror. Other than that, great room.

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