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All 9 Clute hotels

TownePlace Suites Lake Jackson/Clute

2.5 of 5 Hotel   |   1003 West Highway 332, Clute, TX 77531
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94%
Ranked #2 of 9 hotels in Clute
A recent review
3 of 5 stars reviewed 2 weeks ago
cajunpeggy Monroe, Louisiana
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  • Reviews (19)
  • Photos (23)
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19 people have reviewed this hotel

Traveler rating
    11
    7
    1
    0
    0
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6
4
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6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Monroe, Louisiana
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hallways have strong mildew odor. Unreliable internet. Noisy a/c in room. Wakeup call feature on phone doesn't work and the front desk forgets your wakeup call. Marginal breakfast. Toughest omelets I've ever eaten; needed a knife to cut them. Won't stay here again.

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Top Contributor
98 reviews 98 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 6, 2014

This was a very convenient location to get to anything in Clute, Lake Jackson and Freeport. The staff was wonderful, the amenities enjoyable and the price was right! Whether going to the area's mall, visiting friends, heading to the many beaches, visiting family and friends, this was an excellent choice!

Was this review helpful? Yes 1
Ashley B, General Manager at TownePlace Suites Lake Jackson/Clute, responded to this review

Hello, We here at the TownePlace Suites wanted to thank you for your time and business. I'm glad you enjoyed your stay with us and look forward to seeing you again in the future. More

Arlington, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2014

Hotel was well maintained. Reservation was wrong, but was fixed immediately. No full breakfast like stated, just a continental one with very little opitions. Great beds & very quiet. Would stay again!

Was this review helpful? Yes 1
Portland, Oregon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

super clean, great rooms and most of all the beds were perfect, i even asked my husband if he would buy me one when we got home. the people there are so sweet and front desk ladys are outstanding and that made our 4 nights stay even better.I loved having 2 flat screens so i could lay in bed and... More

Was this review helpful? Yes 1
Ashley B, Manager at TownePlace Suites Lake Jackson/Clute, responded to this review

Hello, Thank you for taking the time to leave us a review we appreciate all feedback from our guests. We will be taking action to rectify these things. I would like to personally apologize about the issues you encountered during your stay. I agree that this is unacceptable. We would love for you to give us a chance to rectify... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2013

This hotel is so friendly and accommodating to the traveler. We have stayed here twice within 3 months, and the staff has been outstanding both visits. The front desk / concierge staff is knowledgeable and trained to serve (which isn't as common as you think it should be!). On this visit, I believe I talked with Victoria, and she was... More

Was this review helpful? Yes 1
Wichita, Kansas
Top Contributor
64 reviews 64 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 2, 2013

Comfortable, quiet and easy access to highway. I can say anything bad nor can I place them as an outstanding place to stay. It just works... note we did have a COCKROACH in our room not a palmetto bug. I do know the difference. The telephone did not work... discovered that on the second day. The wireless is terrible! No... More

Was this review helpful? Yes 2
TX
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 5, 2013

Our time here was short, but Bea made a great impression on us. We got there a little after midnight after a long drive down from Dallas. We were given our room information quickly and a quick rundown of the hotel and what was available. Once in our room, it was nice and clean. The bed was great, but it... More

Was this review helpful? Yes 1
Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 31, 2013

Not only was this hotel clean, every employee said hello. That comes from great management training. No matter how big or small you are, customer service can make or break your business. This hotel got it Right!!! Maint was cleaning every morning, even the parking lot. Pool and outside patio was clean and landscaped. Left a shirt at the pool... More

Was this review helpful? Yes 3
Phil H, Manager at TownePlace Suites Lake Jackson/Clute, responded to this review

Thank you so much for your kind words about our team and our facility. I am glad you were able to make use of our outdoor space, it is one our areas of great pride, we like to think that our outdoor space is very practical and inviting for our guests. We look forward to having you back as our... More

Houston, TX
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2013

My family of six and I would like to take this opportunity to thank Nicole, Ashley, Brittney, Tisha from housekeeping and all the weekend staff at Town Place Suites for a great three day weekend. I don't make a habit of rating hotels (not sure I ever have before) but I feel I must in this instance because of our... More

Was this review helpful? Yes 2
Phil H, Manager at TownePlace Suites Lake Jackson/Clute, responded to this review

I cannot begin to tell you how nice it was to read your review, such nice words for the hotel team. We will be sharing your words with the team as we fully understand how important great service is in a hotel and without great people, it would not be possible. Thank you again for such a wonderful review. Phil More

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2013

amazing clean very niece staff i was outside checking my oil on my truck Mr. Henry was outside working he stop to help me check the dip stick he even checked the brake fluid told me it was low way to go henry!!!!!! i will be back my son just started working at one of the plants here in the... More

Was this review helpful? Yes 2
Phil H, Manager at TownePlace Suites Lake Jackson/Clute, responded to this review

We would like to thank you for the kind words about our hotel and staff and Henry. We look forward to seeing you back again soon, please call our hotel home each time you are in the Lake Jackson/Clute Texas area. Thanks for your business and future loyalty. More

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Additional Information about TownePlace Suites Lake Jackson/Clute

Address: 1003 West Highway 332, Clute, TX 77531
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Clute
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Lake Jackson/Clute 2.5*
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Also Known As:
Mainstay Clute
Clute Mainstay
Mainstay Suites Clute

23 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (3)
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Room/suite (10)
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Hotel & grounds (4)
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Pool/beach area (1)
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Dining (1)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The TownePlace Suites by Marriott Lake Jackson Clute offers accommodations unlike the traditional hotel room with separate bedrooms, living area, work area, and fully equipped kitchens ideal for the extended stay traveler. We also have studio suites that are great for the overnight traveler. Our two bedroom two bath suites are great for bringing the whole family, including the family pet. ... more   less 
Number of rooms
52

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