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Quality Inn

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809 Hwy 332 West, Clute, TX 77531
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19 reviews from our community

Traveler rating
    4
    3
    6
    1
    5
See reviews for
7
5
3
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lake Jackson, Texas
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2015

Enjoyed having my daughter and grandson visit and we stayed here. Very nice room. Even tho a couple of plants/refineries were across the way...we didn't hear the noise in the room. Bed was so comfy and so was the sofabed. Wished the breakfast area had a waffle iron. LOVE waffles. Too cold to enjoy that pool. Price was very good.... More 

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Quality I, General Manager at Quality Inn, responded to this review

Thank you for the Review of our Hotel. I am so happy to hear that you enjoyed your stay with us and the time with your Grandchildren. I am also excited to tell you that we will be offering waffles starting In March! I hope you will come see us the nest time you have a night away from home.... More 

Bend, Oregon
Contributor
20 reviews 20 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 28, 2014

When we found the hotel we thought it was closed because it was so dark, got to the room and found cockroaches, after killing 4 and more coming we went back to the desk, clerk gave us a key to look at another room all they had with 2 queen beds was a smoking room, didn't know that until we... More 

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Quality I, General Manager at Quality Inn, responded to this review

Dear Nancy, I am very sorry to hear that you were not satisfied with your stay. I did make every atttempt to make sure you were happy while I was at the hotel making the Sofa bed up for you and your party, including discounting your stay because you didnt stay in the room type you had reserved. I am... More 

Dallas, Texas
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 31, 2014

The place is not only under construction with gear all over the place. The noise from the highway is so loud you cannot stand outside and make a telephone call, the internet routers go in and out frequently and the breakfast is bare basic and boring, very boring. The front desk offers no help with the internet routers.Other than the... More 

Was this review helpful? Yes 1
Quality I, General Manager at Quality Inn, responded to this review

Dear Texaspi, I am sorry to hear of the troubles during your stay. We work closely with our wifi provider to insure the best connection possible. I am sorry it was not working up to standard during your stay. The remodel you experienced was on our security system, It is now complete. Our pool, is unheated and therefore closed during... More 

Henderson Tx
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 10, 2013

We booked this room for the weekend of the Lone Star Bike rally in Galveston. Room was clean but window faced the main road and the noise from the road was a bit more than some other hotels we have stayed at. Breakfast was free but a bit sparse. They served these round looking things that turned out to be... More 

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Asheville, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 28, 2013

During a recent stay at this hotel, I received about 50 bedbug bites. Showed bites to desk clerk, who stated that manager was not available, but that he would call me. He did not call. Even after receiving a diagnosis confirmation from my M.D., manager refused refund, stating that it could not have happened in his hotel. (His hotel was... More 

Was this review helpful? Yes 1
Quality I, General Manager at Quality Inn, responded to this review

Dear anita99999, Thank you for choosing to stay at our hotel. I would like to apologize for your recent experience at our establishment. We did have an extermination service inspect the room and they didn't find any traces of bed bugs. Furthermore, we have implemented mattress encasements in all of our rooms for bed bug protection. Once again, sorry for... More 

Austin
Top Contributor
66 reviews 66 reviews
22 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 23, 2013

My wife and I stayed here on a Saturday night while visiting relatives in the area. We booked a room in advance on the AAA rate for about $75 (including tax). If we had waited until after the cancellation cutoff time (4PM on the day before arrival) we could have saved another nine dollars. Our room was a king, nonsmoking.... More 

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Houston, Texas
Top Contributor
63 reviews 63 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed June 10, 2013 via mobile

Perfect hotel for a stay after beach day. The room was clean, large, and newly remodeled. The refrigerator and microwave was a great addition. The bed was very comfortable. The pool was very clean, and behind the hotel, so it wasn't visible from the main highway. The only complaint that we had was the breakfast ould've been more hot items,... More 

Was this review helpful? Yes 1
Midland, Michigan
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed February 18, 2013

The hotel looked new from the outside and reasonably priced, but I did not expect the intensity of the road noise from 288 to be so intense that it was hard to sleep, all night. I had to put my shoulder into the door to get it to open every time; the initial impression was not the best. Room was... More 

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Plano, Texas
1 review
5 of 5 stars Reviewed August 21, 2012

The room was spotless, the bed was comfortable, the pillows were VERY soft. Good water pressure, microwave, mini fridge, iron, coffee pot, free wifi, modern flat panel TV, good A/C, very quiet. Overall very impressed with the room for the price. My biggest complaint was the wifi... yeah they have free wifi, but it was the slowest most unstable connection... More 

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Corpus Christi
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 9, 2012

Hotel charged extra for towels they claim were missing...nothing was removed from the hotel room. The hotel itself is nothing to speak of and is a way overpriced motel. Do yourself a favor and find something else.

Was this review helpful? Yes 2
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