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Quality Inn

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809 Hwy 332 West, Clute, TX 77531
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23 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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San Marcos, Texas
1 review
4 of 5 stars Reviewed 1 week ago

We headed down to Surfside last weekend and booked at another local hotel. Let's just say, that didn't work out one bit and after hours of headaches at the other facility we had to resort to going hotel to hotel to find a rate that we could afford. We had staid at this facility before and gave it a try.... More 

Was this review helpful? Yes 1
Quality I, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions. We hope to see you again on your... More 

Houston
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Two summer nights at the Quality Inn in Clute and we were pleased. Room was clean, breakfast enhanced the value being bountiful; as well as constantly maintained by a friendly staff member, air conditioner was cold, pool was clean, bed was comfortable. No complaints - I would recommend the Quality Inn in Clute.

Was this review helpful? Yes 1
Quality I, General Manager at Quality Inn, responded to this review

Dear Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Thank you, Shelby Ford General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2015

Stayed at the Quality during a fishing trip to the coast. Room was really nice and clean. Everything worked and was in good repair. We had a great stay. Because of the new road, they lost a lot of parking in front and it's pretty loud outside. However, inside our room at the front of the hotel, the road noise... More 

Was this review helpful? Yes 2
Quality I, General Manager at Quality Inn, responded to this review

Thank you for reviewing the Quality Inn. I am so glad to hear that you enjoyed the room and you stay with us. I hope we will see you agin in the future. Kim Allen General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 26, 2015

Our room had black mold in the toilet area as well as fecal matter left behind from an apparent overflowed toilet. The room felt damp and soggy and air never got cold. The breakfast was good and the staff very nice. The bed was awful and the comforter had stains on it.

Was this review helpful? Yes 2
Quality I, Manager at Quality Inn, responded to this review

I am very sorry to hear you did not enjoy your stay. I apologize on behalf of the staff for the unacceptable condition of your room. I have made housekeeping staff aware of the situation and will do everything possible to avoid this situation in the future. Please accept my sincere apology and If there is anything further I can... More 

Travelers are raving about these Clute hotels

Lake Jackson, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 19, 2015

Enjoyed having my daughter and grandson visit and we stayed here. Very nice room. Even tho a couple of plants/refineries were across the way...we didn't hear the noise in the room. Bed was so comfy and so was the sofabed. Wished the breakfast area had a waffle iron. LOVE waffles. Too cold to enjoy that pool. Price was very good.... More 

Was this review helpful? Yes 2
Quality I, General Manager at Quality Inn, responded to this review

Thank you for the Review of our Hotel. I am so happy to hear that you enjoyed your stay with us and the time with your Grandchildren. I am also excited to tell you that we will be offering waffles starting In March! I hope you will come see us the nest time you have a night away from home.... More 

Bend, Oregon
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 28, 2014

When we found the hotel we thought it was closed because it was so dark, got to the room and found cockroaches, after killing 4 and more coming we went back to the desk, clerk gave us a key to look at another room all they had with 2 queen beds was a smoking room, didn't know that until we... More 

Was this review helpful? Yes 2
Quality I, General Manager at Quality Inn, responded to this review

Dear Nancy, I am very sorry to hear that you were not satisfied with your stay. I did make every atttempt to make sure you were happy while I was at the hotel making the Sofa bed up for you and your party, including discounting your stay because you didnt stay in the room type you had reserved. I am... More 

Dallas, Texas
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 31, 2014

The place is not only under construction with gear all over the place. The noise from the highway is so loud you cannot stand outside and make a telephone call, the internet routers go in and out frequently and the breakfast is bare basic and boring, very boring. The front desk offers no help with the internet routers.Other than the... More 

Was this review helpful? Yes 3
Quality I, General Manager at Quality Inn, responded to this review

Dear Texaspi, I am sorry to hear of the troubles during your stay. We work closely with our wifi provider to insure the best connection possible. I am sorry it was not working up to standard during your stay. The remodel you experienced was on our security system, It is now complete. Our pool, is unheated and therefore closed during... More 

Henderson Tx
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 10, 2013

We booked this room for the weekend of the Lone Star Bike rally in Galveston. Room was clean but window faced the main road and the noise from the road was a bit more than some other hotels we have stayed at. Breakfast was free but a bit sparse. They served these round looking things that turned out to be... More 

Was this review helpful? Yes 2
Asheville, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 28, 2013

During a recent stay at this hotel, I received about 50 bedbug bites. Showed bites to desk clerk, who stated that manager was not available, but that he would call me. He did not call. Even after receiving a diagnosis confirmation from my M.D., manager refused refund, stating that it could not have happened in his hotel. (His hotel was... More 

Was this review helpful? Yes 3
Quality I, General Manager at Quality Inn, responded to this review

Dear anita99999, Thank you for choosing to stay at our hotel. I would like to apologize for your recent experience at our establishment. We did have an extermination service inspect the room and they didn't find any traces of bed bugs. Furthermore, we have implemented mattress encasements in all of our rooms for bed bug protection. Once again, sorry for... More 

Austin
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed September 23, 2013

My wife and I stayed here on a Saturday night while visiting relatives in the area. We booked a room in advance on the AAA rate for about $75 (including tax). If we had waited until after the cancellation cutoff time (4PM on the day before arrival) we could have saved another nine dollars. Our room was a king, nonsmoking.... More 

Was this review helpful? Yes 2
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