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Holiday Inn Express Hotel & Suites Clute Southwest

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1117 Hwy 332 West, Clute, TX 77531
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Holiday Inn Express Hotel & Suites Clute Southwest
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Holiday Inn Express Hotel & Suites Clute Southwest
Holiday Inn Express Hotel & Suites Clute Southwest
Holiday Inn Express Hotel & Suites Clute Southwest
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35 Reviews from our TripAdvisor Community

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Traveler rating
    14
    12
    6
    0
    3
See reviews for
9
4
2
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (35)
  • Mar-May only
    (12)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (4)
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Sulphur Springs, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This was one of the best hotels we have stayed at in awhile. It was so clean. The staff was very friendly . The location was great for what we were doing. Breakfast was delicious. I have always thought holiday inn was good for the price. This one met my expectations and more.

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La Grange, Texas, United States
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 26, 2015

While I can't name any particular problem with my stay here it simply lacked the sense of being well run. The desk receptionist was nice but lacked warmth and missed a few of the usual greeting points. My guess is that she was new. The reception area needs an interior designer to help give it a better sense of flow.... More 

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Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Sharon T, We appreciate you taking the time to provide us with your feedback. I am sorry to hear that several things did not meet your expectations. Please note that your feedback will be used in training our staff. We hope you give us another chance as we will definitely improve our services. Thank you again for staying with... More 

Austin
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 25, 2015

We stayed at Holiday Inn Express Clute while visiting family in the area. We were impeessed with clean bright interior as soon as we walked into the lobby. The impression continued as we entered the room. The room was remarkably clean. Bed was very comfortable and the room remained very quiet all night. Breakfast was okay, better than many complementary... More 

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Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear k5tm, It was wonderful to hear that you enjoyed the comfort and décor of our Holiday Inn Express & Suites-Clute/Lake Jackson. I am very sorry that you did not enjoy our breakfast options. We do rotate our options daily, and hope that on your next visit you will enjoy some of our alternate options. Thanks again for staying at... More 

Middelburg, The Netherlands
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed February 24, 2015

This is a convenient hotel. The rooms are spacious and clean with modern elements. Beds are very comfortable and the price quality ratio is good. The hotel is basically good! The breakfast is full of artificial flavors. Pre cooked products that are edible but that is about the extend of it. It's complimentary and it shows. So make other breakfast... More 

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Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Bart M, Thank you for your positive feedback! We at the Holiday Inn Express & Suites/Clute-Lake Jackson are glad you enjoyed the comfort and decor of our hotel. Our breakfast bar options do change daily and we hope on your next visit you'll enjoy the selections available that day. Thanks again for staying at our hotel, and we look... More 

Tulsa, Oklahoma
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 20, 2014

booked a room for 5, the room had two queens beds and the couch opened up to a very comfortable nights sleep, room was large and clean. had a nice breakfast and the staff was great. would stay here again

Was this review helpful? Yes
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear theoktravler, We really appreciate your positive feedback of our Holiday Inn Express & Suites/Clute-Lake Jackson. There is nothing more rewarding than to be compimented on our excellent service and product. We will definitely share this with our staff. Thank you for choosing our hotel, and we look forward to your next visit. Jay, Kru and the entire team at... More 

Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 13, 2014

Stayed 9 days in standard business hotel in the middle of a huge industrial area. Rooms a very clean, comfortable and surprisingly quiet, even with the highway next door. Hotel looks like it is new with a great decoration and color election, it is equipped with a well sized outdoor pool and jacuzzi, pool area is big for those kind... More 

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Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

DearJuan Carlos M, Thank you for your positive feedback! We at the Holiday Inn Express & Suite/Clute-Lake Jackson are glad you enjoyed the comfort and decor of our hotel. Customer satisfaction is very important to us, and its rewarding when our guests recognize our efforts. We look forward to your next visit to our hotel. Jay, Kru and the entire... More 

Beverley, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 3, 2014 via mobile

So, as this hotel is part of a chain I guess things are going to be of a 'standard' standard and it was. Ample car parking, easy to find. Great location if you're working on The Freeport chemical sites. There is a decent/small gym and a surprisingly good sized pool out the back and a jacuzzi which was a treat.... More 

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Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Daniel W, Thank you for your review of our Holiday Inn Express & Suites-Clute/Lake Jackson. I would like to apologize for the wait you experienced at the front desk. I will look into that and see if we can come up with ways to make sure that the front desk attendant is not away from the area for extended... More 

Edmonton, Canada
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 30, 2014

Stayed 3 nights here for a business trip. The hotel is very good with nice big rooms. The front desk staff are very nice and helpful. The free breakfasts are ok. Hotel has a nice outdoor pool and hottub. The cookies at night are a good little snack.

Was this review helpful? Yes
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear trapper37, Thank you for your review of our Holiday Inn Express & Suites-Clute/Lake Jackson. We were delighted to hear that you enjoyed your stay at our hotel. I will be happy to relay your compliments to our staff. We look forward to providing you with another excellent experience soon! Jay, Kru and the entire team at the Holiday Inn... More 

Port Lavaca, Texas
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 25, 2014

Very nice stay! My husband and myself recently stayed at this property Thursday and Friday last week. Front desk staff very friendly and efficient. Room itself was spotless. Breakfast was perfect with multiple choices and constantly refilled. We were very impressed with Bertilia who worked in the breakfast bar area. She was either refilling everything, cleaning, etc. always had a... More 

Was this review helpful? Yes 1
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear jackcom7, Thank you for your positive feedback about our Holiday Inn Express and Suites-Clute/Lake Jackson. It is such a pleasure to hear that you appreciated and noticed what a wonderful job Bertilia does everyday. Customer service and quality are the priorities of all our employees. We are looking forward to your next visit! Jay, Kru and the entire team... More 

Victoria, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 25, 2014

Very Nice hotel in a nice area. I stayed at the Hotel for a week and it was a very nice Hotel. The room was clean, quiet and Spacious. I loved the clean remote in the room!! The only problem I had was every night my keys would stop working and I would have to visit the Front Desk. When... More 

Was this review helpful? Yes
Kru-HIExpress, General Manager at Holiday Inn Express Hotel & Suites Clute Southwest, responded to this review

Dear Daryl S, We at the Holiday Inn Express & Suites-Clute/Lake Jackson are very happy to hear that you enjoyed your stay with us. I would like to apologize for you having to come down to reprogram your keys every evening. I will also look into why the front desk agent was not at the front desk. I would like... More 

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