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All 7 Cleveland hotels

BEST WESTERN Cleveland Inn & Suites

2.0 of 5 Hotel   |   708 Highway 59 S, Cleveland, TX 77328
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89%
Ranked #2 of 7 hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
61patriciaa
  • Overview
  • Reviews (76)
  • Photos (9)
  • Similar Hotels
  • Amenities
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  • Room tips (14)
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76 people have reviewed this hotel

Traveler rating
    44
    24
    4
    3
    1
See reviews for
26
11
10
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is a good, really good. However, one desk clerk needs to do their job that they are there to do. Be prepared to buy breakfast elsewhere if that person is on duty because there will not be a breakfast or try to use the business center's computer because this person monopolizes it. Other wise the rest of the... More

Review collected in partnership with Best Western

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Longview
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is centrally located to great shopping and dining options. Our room was spotless and our bed was comfy! Loved the folks at the front desk. They were always happy to assist with anything we needed. Given the opportunity, I would stay at this hotel again.

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1 review
4 of 5 stars Reviewed 3 weeks ago

Was in the area for several days and found this property to be a great value. Right off highway w/ Walmart and several places to eat very closeby. Was greeted enthusiastically by Melissa at my late night check in (usually after hrs front desk people are grouchy and annoyed)! Room was very big with a mostly full kitchen. All staff... More

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alvin, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Jonathan was very nice on the phone. Upon check in my room wasnt ready but melissa took good care of me ,she was very sweet! Now on the other hand the older lady that works nights , she was very rude and seem like she didnt want to be there! If She would of checked me in instead of melissa... More

Review collected in partnership with Best Western

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United States
1 review
5 of 5 stars Reviewed July 17, 2014

Hotel was nice and clean staff was great. Breakfast time frame was a little narrow to partake. But overall a great place. I will recommend other to stay when near and also will be returning next year for similiar stay.

Review collected in partnership with Best Western

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WEST PLAINS
1 review
5 of 5 stars Reviewed June 10, 2014

guy at front desk was very rude when we called and ask for directions on how to get to the motel, was not helpful when we ask where was a good place to eat, he said according to what you want, I said not fast food he mentioned a Mexican place I said we didn't want Mexican and he just... More

Review collected in partnership with Best Western

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George West, United States
1 review
4 of 5 stars Reviewed May 20, 2014

Nice, quite, just what I needed after a day on the road. Front desk was very nice and helpful in locating a good restruant in town. Room met expectations with a nice bed and furnishings. Only problem was the clock/radio that I could not get to set time or alarm. Staff was advised of problem when I checked out. Was... More

Review collected in partnership with Best Western

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Livingston
Contributor
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 12, 2014

Magon is an Awesome Assistant General Manager and Melissa (Magon's right hand) is an Awesome Front Office Manager. These two women are the reason most people choose to stay at this Hotel. #1 The beds are the most comfortable and the rooms are very spacious. #2 Customer Service from these two women go way above and beyond. #3 Variety of... More

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Lubbock, Texas
1 review
2 of 5 stars Reviewed April 14, 2014

Rude staff, wifi unstable, shower curtain wouldn't stay closed & had to mop up, fridge on last leg, motel needs updating, dirtiest chair I've ever seen in room, sheets were clean. Booked this hotel because of good ratings. Don't be fooled!

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Fort Worth, United States
1 review
4 of 5 stars Reviewed April 4, 2014

This was a last minute trip with a short notice. On our short stay the staff was incredibly nice, room was very clean, and comfortable. The only issue I had was I woke up with hip pain, but sleep well. We will be staying here again.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Cleveland Inn & Suites

Address: 708 Highway 59 S, Cleveland, TX 77328
Phone Number:
Location: United States > Texas > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Cleveland Inn & Suites 2*
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Also Known As:
BEST WESTERN Cleveland Inn & Suites Texas
Cleveland Best Western

9 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
49

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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