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All 7 Cleveland hotels

Holiday Inn Express Cleveland

2.5 of 5 Hotel   |   600 Highway 59 South, Cleveland, TX 77327
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Ranked #3 of 7 Hotels in Cleveland
A recent review
5 of 5 stars reviewed 2 days ago
Tammy B San Antonio, Texas, United States
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27 reviews from our community

Traveler rating
    19
    7
    0
    0
    1
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3
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Antonio, Texas, United States
Top Contributor
82 reviews 82 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a great choice! The parking lot is well lit. The hotel is very nice and very clean. Rooms are very clean, large and well appointed. The mattresses are very comfortable and very clean. Linens are very comfortable. Bath and Body works products for bathroom amenities. Breakfast wasn't the best I've ever had, however there were plenty of choices,... More

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Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a great hotel to stay in on our way from Dallas to Beaumont. It must be a new hotel, it was perfect. We stayed in the two queen bed room suite. There was plenty of room for our family of five to sleep comfortably and not be in one another's way. There was a small sink, fridge, and... More

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Athens, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our stay was very good. The hotel was quiet and the hotel staff was nice. The only one item, which is minor, the house keeping staff was using a Walmart shopping cart for the dirty linens. Which was tacky. Other than that good place to stay.

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Plum Grove, TX
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 16, 2014

I booked a room for my brother and his fiancee who were visiting from PA. When they arrived they immediately called to let me know how "blown away" they were with the room. The desk clerk was very accommodating when I paid and made sure to acknowledge my Gold status and offer me points. The nicest property in the area,... More

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Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Ondbrink, Thank you so much for referring us to your family members for staying at our hotel. We really enjoy making all of our guests happy in a great stay experience and love the kind words you have given our staff and hotel. Next time we would love to have YOU and your family stay with us. Thank you... More

Louisiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

I booked this hotel at the very last minute via Priceline. I normally don't stay at Holiday Inn's at all and expected to be disappointed. But I was exhausted and did not think I could safely drive another hour to my destination. Boy was I surprised! This IS A REALLY NICE HOTEL. It was inviting with a nice ambiance. The... More

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Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Slsaage, Thank you so much for staying at our hotel on your recent trip. We are so happy to hear how much you loved your stay and even more happy to hear your excellent feedback. Please come back soon, we would love to see you again. Best Regards, Sean Qureshi General Manager More

Cleveland, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 2, 2014

Stayed at this hotel for one night in July 2014. I arrived late in the evening and was greeted by a nice desk clerk. The clerk was friendly and visited with me, but was not overly talkative (which was nice). The room was clean and the bed was comfortable. Overall it was a comfortable stay. This is for sure the... More

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Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Rob1108, Thank you so much for staying at our hotel recently, We really enjoy hearing about how great your stay was and take pride in providing the same excellent service for you every time. Please come back soon when you are in the area. Again, thank you so much and we look forward in seeing you again. Best Regards,... More

Trenton, tx
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed July 23, 2014

Stayed here one night and discovered that the internet was out all night. The bed was very firm, nearly as hard as a rock. The next morning, although I put up the 'do not disturb' sign, the maid let herself in anyway. When I brought this all to the attention of the front desk, they just shrugged it off. I'll... More

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Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Melwana, Thank you so much for your recent stay. I am sincerely sorry for these inconveniences that occurred during your stay. Please be assured that we take your concerns very highly and these incidents will be looked into in a serious manner. Please email me at gmholidayinncleveland@gmail.com to discuss this further in helping you and helping this to never... More

Dallas
2 reviews
5 of 5 stars Reviewed July 8, 2014 via mobile

Great hotel and great customer service, especially Jennifer at the front desk. She made our stay very pleasant. She went above and beyond the average front desk clerk so we appreciate her being so friendly and willing to help. Thank you for the beautiful clean hotel. We will definitely return to stay the next time we are in town.

Was this review helpful? Yes
Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Honey195318, Thank you so much for staying at our hotel on your recent trip. We are glad you enjoyed everything and really appreciate the sweet compliments. We look forward in seeing you very soon. Best Regards, Sean Qureshi General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 17, 2014

Very clean, great location and self serve breakfast is best I've ever had. If the brand wanted to do a commercial shoot at a local hotel this would be the place. Have stayed here twice over a year period.

Was this review helpful? Yes
Sean Q, Manager at Holiday Inn Express Cleveland, responded to this review

Dear David Devore, Thank you so much for such an amazing review. It is a very wonderful feeling to hear your kind words about our service and hotel. I will let all hotel staff know about the good job they are performing and to keep it up. We love that you had a very nice stay at our hotel and... More

Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

Great staff, very attentive and friendly! We stayed in the King Suite #221. Very spacious, clean, but our view was less than desirable! It overlooked a resident's backyard that was cluttered! But our overall experience while we were there overshadowed the view. The pool was very clean and clear! The breakfast food was fresh plentiful... And included (free)! We will... More

Was this review helpful? Yes
Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear usmc_dkl , We would like to thank you for taking the time to share your experience during your recent stay at the Holiday Inn Express Cleveland, Texas. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business... More

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Additional Information about Holiday Inn Express Cleveland

Address: 600 Highway 59 South, Cleveland, TX 77327
Phone Number:
Location: United States > Texas > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cleveland 2.5*
Number of rooms: 68
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Also Known As:
Holiday Inn Express Cleveland Texas

26 photos of this hotel

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