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Holiday Inn Express Cleveland

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600 Highway 59 South, Cleveland, TX 77327
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Holiday Inn Express Cleveland
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36 Reviews from our TripAdvisor Community

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Traveler rating
    22
    11
    1
    1
    1
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11
3
5
11
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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Missouri
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago

Hotel is nice. There is a bit of a musky smell in the hallway walking to our room. Pool is questionable. You can smell it has chlorine in it, but it's a color between blue and green. Probably just needs to be shocked etc and it would be fine. No one is swimming in it though. The lady working the... More 

Was this review helpful? Yes
Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Peters2008, Thank you so much for the high score and kind feedback. We strive on providing all of our guests excellent service and quality. I am sorry to hear about the pool during your stay, as you know that area is very popular during this time and we are making sure the cleanliness of the pool is one of... More 

Austin, Texas
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 26, 2015

This HIE seemed fairly new. It had friendly service and was clean. The two nights I stayed here it was fully booked...with middle school students. They didn't arrive until 11pm and were up at 6am. The ones next to me kept going in and out of their room with the door slamming behind them. The noise from the door and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cleveland, responded to this review

Dear Kyllito, I appreciate your feedback regarding our property. It is great to hear you were satisfied with the level of cleanliness and commented us positively on our friendly and accommodating staff. On the other hand, please accept my sincerest apologies for any inconveniences which occurred during your stay with us and that you were negatively affected due to insufficient... More 

Little Rock
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

Very nice and clean... nice pool area...great breakfast ! We stayed there over night and then took an easy 1 1/2 hr. drive on in to Galveston to the cruise ship. I would definately stay there again !!

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
196 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed April 30, 2015

This is about the best place to stay in Cleveland. This was my second stay at this property this year and I definitely saw a great improvement in service and overall experience. It is close to the interstate and to all chain restaurants. Convenient for any type of event in Cleveland. Clean, Cozy, Convenient. Breakfast is plentiful and tasty. The... More 

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Phoenix, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

After having a poor experience at a hotel located in Conroe I decided to try this HIE. The hotel is new, clean and very comfortable. This along with the reasonable cost made it quote appealing. I would highly recommend this hotel.

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Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 21, 2015

Very nice welcoming hotel! Staff is friendly, quick and always helpful. Hotel facility is very nice and modern. The rooms we immaculate, I have never walked into such a fresh nice smelling clean room like this. I stay at a lot of hotels in general for business travel and this is one of the few hotels where you really notice... More 

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Dallas, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 17, 2014

Traveled to attend a family wedding. Nice hotel BUT, short on housekeeping staff. Could not check in until 4:30 and wedding was at 5:30. Elevator broken Sat and Sunday and we were traveling with a handicapped person and our room was on 3rd floor, no 1st floor rooms available. Staff unable to get elevator fixed over the weekend

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Cleveland, responded to this review

Dear James M, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please do accept our apologies for not being able to deliver an exemplary service and for any inconvenience brought about... More 

McKinney, Texas
Level Contributor
386 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 stars Reviewed October 30, 2014

Just northeast of Houston on Highway 59 lies the sleepy town of Cleveland which seems to be a good stopping place by the number of hotels. This is a very nice hotel. Everything was very clean and the bed was a bit firm but comfortable. The complimentary breakfast was good. My only complaint would be the fitness room had an... More 

Was this review helpful? Yes
Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear DDay1959, Thank you so much for staying with us at our hotel. We really enjoy providing excellent service and look forward in seeing you in the near future. Please come back and see us again soon. Warmest Regards, Sean Donish Qureshi General Manager More 

toledo
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 26, 2014 via mobile

Given the location I wasn't expecting very much but this hotel is brand new and has a great staff. If I'm ever back in Cleveland I know where I'm staying. I booked a points room and asked for and upgrade and it was done no questions asked.

Was this review helpful? Yes
Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Respich32, Thank you so much for staying with us at our hotel. We really enjoy providing excellent service and look forward in seeing you in the near future. Please come back and see us again soon. Warmest Regards, Sean Donish Qureshi General Manager More 

San Antonio, Texas, United States
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 24, 2014

This is a great choice! The parking lot is well lit. The hotel is very nice and very clean. Rooms are very clean, large and well appointed. The mattresses are very comfortable and very clean. Linens are very comfortable. Bath and Body works products for bathroom amenities. Breakfast wasn't the best I've ever had, however there were plenty of choices,... More 

Was this review helpful? Yes
Sean Q, General Manager at Holiday Inn Express Cleveland, responded to this review

Dear Tammy B, Thank you so much for staying with us at our hotel. We really enjoy providing excellent service and look forward in seeing you in the near future. Please come back and see us again soon. Warmest Regards, Sean Donish Qureshi General Manager More 

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68 photos of this hotel

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Bathroom (6)
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Hotel & grounds (12)
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Room/suite (24)
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Dining (8)
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Business center/function rooms (4)
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Pool/beach area (3)
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Other (11)
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Prices are for 1 room, 2 adults
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