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All 14 Cleburne hotels

Holiday Inn Express Hotel & Suites

2.5 of 5 Hotel   |   1800 West Henderson Street, Cleburne, TX 76031
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Ranked #8 of 14 hotels in Cleburne
A recent review
5 of 5 stars reviewed 5 weeks ago
sumsully Cleburne, Texas
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23 people have reviewed this hotel

Traveler rating
    15
    4
    2
    0
    2
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Cleburne, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I checked into the Cleburne Holiday Inn Express two nights ago, and so far, it is absolutely FANTASTIC! The staff are extremely friendly and helpful. The housekeeping does an excellent job! The property is beautiful and well maintained with an indoor pool and outdoor putting green. This Hotel is Niceeeee! I would definitely recommend it to anyone visiting Cleburne!

Was this review helpful? Yes 1
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

It was a pleasure reading your review about the Holiday Inn Express in Cleburne. Thank you so much I will make sure to show this to the Staff. Looking forward to having you back... More

Cedar Park, Tx
Top Contributor
63 reviews 63 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 19, 2014

We stayed at the Holiday Inn Express as part of a large school group. The rooms were nice and clean. The staff went the extra mile to make our stay great. The group had to be to an early morning event, and the staff opened up the free breakfast early to make sure our kids were fed before leaving. The... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

It was our pleasure and we enjoyed it very much. I would like to thank you for writing such a great review and your loyalty to the brand. We hope to have you stay with us again and again. Here at the Holiday Inn Express in Cleburne, TX our guests are so important to us. Again we thank you and... More

Cleburne, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 24, 2013

Our stay has extended to nine weeks at this hotel. The staff has been attentive to details to make sure our stay was comfortable and we had everything we needed after our home was damaged in a tornado. They have offered office assistance to help with insurance claims, in addition to having a manager meal on Thursday nights to offer... More

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Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your wonderful review about the staff and Hotel. I do apologize for the noise level at times. It was really nice to have you even under the circumstances. Please come back to visit and/or stay. We have a nice package for you and your husband if you would like to get away. It was a pleasure. More

Houston
Top Contributor
334 reviews 334 reviews
46 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed July 20, 2013

My last review of this establishment was less than sterling. As a result, the GM Regina B. responded and made it right on our next stay. Had to go back to Cleburne unexpedly two weeks later. We were upgraded as promised and our stay was quite pleasant under difficult family circumstances. Breakfast was good and on time. Thanks to Regina... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your feedback on the last review, and I am pleased that your most current stay with us was satisfactory. Your comments helps us to improve and we want to make sure everyone of our guest are pleased went they stay here. Looking forward to having you back. More

Mount Vernon, Ohio, United States
Top Contributor
57 reviews 57 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 10, 2013

The staff is friendly and helpful but the maintenance needs to be stepped up. The fitness center has a weight machine but 2 of the stations have a broken cable. There is an indoor pool but the algae has built up to the point that I wouldn't use it. Breakfast had the usual selection but the bacon and coffee were... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the time to write a review. I appreciate your feedback, so I can take the necessary actions to make this Hotel the best it can be. I have personally taken care of the pool and all is well. Thank you for staying with us and looking forward to your return stay. Sincerely, Regina GM More

Houston
Top Contributor
334 reviews 334 reviews
46 hotel reviews
193 helpful votes 193 helpful votes
1 of 5 stars Reviewed April 11, 2013

Stayed here 4-5 times over the last few years. Most were outstanding. This stay sucked. Got a room with an adjoining door. Dips next door had a a party. And were loud. Breakfast was supposed to be at 5:30. Went down at 6:15 and NO food, with dips waiting around. The heater did not work on thermostat. We left .April... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Valued Guest, I wanted to thank you for your for your review. I sincerely appologize for the issues you experienced during your stay with us. I completely understand your frustration with the noise level and being told the wrong time for breakfast. I have gone over the correct times of each guest ammenity with all my staff and have... More

Tulsa, Oklahoma
1 review
3 of 5 stars Reviewed March 22, 2013 via mobile

No hot water our first morning was told that both boilers went out?? We would have relocated but we were traveling with our four young grandsons and unpacking and re packing to much trouble. We are seasoned travelers and have come to expect more from HI Express. No change of towels on second day oh.... Could they be assuming that... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for being a loyal guest and my deepest apologies for your experience. Our goal is for all of our guests to leave here 100% satisfied, and I am sorry we were not able to provide the service that is our norm. We had some issues that day, I quickly and effectively resolved them by midmorning. Again my deepest... More

Houston
Top Contributor
334 reviews 334 reviews
46 hotel reviews
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed November 19, 2012

The HI Express in Cleburne continues to impress. Good price and friendly service and the best breakfast for the price!!! We come to Cleburne about twice a year on family business and will continue to stay here until they do something untoward.

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for your loyalty to the Brand and the Holiday Inn Express in Cleburne, TX. Also for taking the time to write a review. I appreciate the compliment and we are looking forward to your return stay. I will make sure I share your kind words with the staff and do our absolute best to continue to meet your... More

1 review
1 of 5 stars Reviewed November 16, 2012 via mobile

I took my youth department to this hotel for youth conference in town, When we checked in we were informed that they were not going to honor the price that we agreed upon. They then charge just for the rollaway beds that they agreed to give us for free. So we went to our rooms. The boys room was dirty... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you for taking the to time complete a review.. I sincerely apologize that your recent stay with us was not satisfactory. I strive to meet the expectations of all our guests and provide everyone with our Customer Service Satisfaction Promise. I rely on your feedback to future improve on our services, and this gives me an opportunity to correct... More

Grants Pass, OR
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2012

Stayed here two nights for a family reunion in Keene. We had a good breakfast, probably standard fare for this chain, but everything was neat, clean, and well organized. We were particularly impressed with the quality of the room itself. I don't remember ever staying in a 3 star hotel with such high ceilings. Not sure if this is more... More

Was this review helpful? Yes
Regina B, General Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the kind words about the Hotel. Guest satisfcation is our number one goal, and we are glad that you had a wonderful stay with us. Comment on the ceiling, it is said every thing is bigger in Texas. Lucky for us it was our rooms. Thank you More

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Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel Cleburne
Holiday Inn Express Hotel
Holiday Inn Express Hotel And Suites
Holiday Inn Cleburne
Cleburne Holiday Inn
Address: 1800 West Henderson Street, Cleburne, TX 76031
Phone Number:
Location: United States > Texas > Cleburne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 hotels in Cleburne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Cleburne Located south of Fort Worth, Texas, the Cleburne Holiday Inn Express Hotel and Suites is near the major businesses and attractions of the area. Northeastern Texas attractions ranging from beautiful parks to historic buildings and tours can be found within only five miles of our hotel in Cleburne. You can revel in the Layland Museum's exhibits or cheer for the cowboys at one of the many local rodeo venues. Whether you're enjoying the fall colors at Cleburne State Park or cooling off during the summer at Splash Station, you'll find exciting attractions open year-round and only a short drive from your Cleburne hotel room. Our Cleburne, Texas, hotel is only four miles from Cleburne businesses such as Supreme Corporation of Texas. You'll also find four energy companies and two oil fields within ten miles of the hotel. No matter what business you're in, our guests can access our 24-hour business center and use the 800 square feet meeting room to host events. This pet-friendly Cleburne hotel offers amenities such as free high-speed, wired and wireless Internet access in every room and an on-site convenience shop. The basketball court, putting green and heated, indoor swimming pool and hot tub will keep guests of all ages entertained. Book your Cleburne hotel reservations now and enjoy your Smart Stay at the Holiday Inn Express Hotel and Suites in Cleburne. ... more   less 
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