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All 1 Clear Lake City hotels

Extended Stay America - Houston - NASA - Johnson Space Center

2.5 of 5 Hotel   |   1410 Nasa Rd 1, Clear Lake City, TX 77058
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Ranked #1 of 1 Hotels in Clear Lake City
A recent review
3 of 5 stars Reviewed April 9, 2013
fred4405 Washington, Pennsylvania
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71 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Houston - NASA - Johnson Space Center
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Washington, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed April 9, 2013

I stayed at this hotel for 2 nights. The room was decent, the 3rd floor hallway smelled of cigarette smoke, but it did not seem to carry into the room. the room was clean and even though I didn't use it, the addition of the cooking facilities is nice. The only complaint's I really have is the A/C didn't really... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Fred4405, I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. In response to your... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 28, 2013 via mobile

The garbage was not taken out before we got here, so the lastbpeoples trash was just sitting there and it smelled.then we find old french fries under the cousion of thenchair.wtf? The ac sucks and the tv channels suck.wouldnt stay here again

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to make us aware of your experience. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand that maintain strict quality control standards,... More 

Houston, Texas
1 review
4 of 5 stars Reviewed March 18, 2013

This is my second stay here.During my first stay I was here for six months. Most of the employees are very professional and The manageress Ladonna is very caring lady and goes out of the way to help. She is very competent. The maintenance manager Henry is very competent and has a very pleasant demeanor. Rubens who manages the front... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Ham46, Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud... More 

Sandwich, Illinois
1 review
5 of 5 stars Reviewed March 18, 2013

I was here out of town from Chicago working as a Superintendent for Construction. Everybody at this hotel was very nice and polite and professional. The janitorial/maintenance, housekeeping and the front desk. All very professional and polite with a smile to help me get through my day that much easier. Rooms were clean, everything was kept up very nicely. But... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Mike F, I would like to personally thank you for taking the time to write such wonderful things about our staff. Our staff is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We... More 

Webster, Texas
1 review
4 of 5 stars Reviewed March 13, 2013

I've been staying with Extended Stay on and off for the last year or so! The staff has Always taken care of me and my needs! Ruben has been a big inspiration to me since the first time we meet! He has great patience, smile, and has gone out of his way each time I've needed help!! It's a pleasure... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Gregg U, It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our... More 

CLEAR LAKE
1 review
5 of 5 stars Reviewed February 26, 2013

My Name Is Roshanda Humphrey, and I would like to take this time to say, that my stay at the Johnson Space Center Extended America, has been Excellent!!! The staff there has been really helpful and always polite. My check-in went very well and smooth. and big shout to Ruben at the front desk!!!! He has done alot for me... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you so very much for your review of Extended Stay America Houston - NASA . Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay enjoyable. Please know that we would be elated to have you again as our guest should your travel needs bring you back... More 

Houston, Texas
1 review
5 of 5 stars Reviewed February 22, 2013

I have been staying at this motel since Nov 2012, the staff has been absolutly beautiful to me I'm talking from the front desk to the janitor, maids, they are never to busy to talk to me day or nite, my room is always clean, the front desk personnel are especialy kind, they always have a smile for me no... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Lars E, I would like to personally thank you for taking the time to write such wonderful things about your experience at our NASA location. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering... More 

Houston, Texas
1 review
5 of 5 stars Reviewed February 22, 2013

My personel experience with this Extended Stay Hotel Front Desk Personel is excellent. They are very courteous, pleasant and helpful. Relocating from Pittsburgh Pa. to Houston Tx. I have a lot of business that needs to be finalized from Tx. I am not computer literate and I needed assistance with an e-mail from my PC . The problem that I... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we are excelling in making your stay a wonderful experience. We appreciate knowing that the staff is playing an important role in making your stay as comfortable and accommodating as possible.Thank you again for sharing your experience with us. We hope... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2013

I check in at 6pm and they gave me a room that had not been cleaned or made. I went back to the front desk to find that another individual had the same issue. Then to top it off. My next door neighbors vacuumed at midnight and keep yelling and cursing at each other. So ghetto!!! The desk was about... More 

Was this review helpful? Yes 1
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Again, I apologize and promise... More 

Houston, Texas
1 review
5 of 5 stars Reviewed December 30, 2012

My stay has been nothing more than exceptional! The Manager and All the Staff will keep you coming back for more! You'll really feel pampered. This hotel stays clean inside and outside. The lighting is very good at night inside the hotel as well as outside. They have an excellent housekeeping and mantenance staff like no other! The front desk... More 

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

I appreciate you taking the time to write such a Great review about your recent stay at Extended Stay America Johnson Space Center. I'm thrilled that we have been able to make this a "home away from home" for you. Great Customer Service is our top priority and I am glad that our staff is meeting your expectations. Please be... More 

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Additional Information about Extended Stay America - Houston - NASA - Johnson Space Center

Address: 1410 Nasa Rd 1, Clear Lake City, TX 77058
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Clear Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - NASA - Johnson Space Center 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City
Extended Stay Clear Lake City
Clear Lake City Extended Stay
Extended Stay America - Houston - NASA - Johnson Space Center Clear Lake City, TX

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