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All 1 Clear Lake City hotels

Extended Stay America - Houston - NASA - Johnson Space Center

2.5 of 5 Hotel   |   1410 Nasa Rd 1, Clear Lake City, TX 77058
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Ranked #1 of 1 Hotels in Clear Lake City
A recent review
5 of 5 stars Reviewed July 22, 2014
BAMA2474
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70 reviews from our community

Traveler rating
    22
    17
    9
    5
    17
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18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Houston - NASA - Johnson Space Center
See the most recent reviews
1 review
5 of 5 stars Reviewed July 22, 2014 via mobile

This was an excellent choice. I usually use price line and don't care what hotel I get. I can assure you, I will be looking out for this one. And more importantly, Staff Mary was outstanding. She came up to my room, brought me dishes, asked if I ever needed anything, excellent customer service. I enjoyed my experience and Mary... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us and that you received such excellent service from our staff. I will be sure to share your kind comments with my team. Thank you again for your review. We would love to welcome you back,... More 

New Orleans, Louisiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 22, 2014 via mobile

My parents & I each booked a room for an overnight stay while traveling through Houston. We have family in the area, so chose this hotel for its location. Check-in was easy, service was good & location was convenient. Like everything in Texas, the room was large. Upon initial check-in, our family (2 adults, 2 kids under 5) was given... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for your recent review of your stay. Please accept my apologies for the cleanliness and condition of your room. As this hotel's manager, I can assure you that I will be meeting with my housekeeping staff to review our company's high cleanliness standards to ensure that your experience is not repeated. As well, I do apologize that our... More 

1 review
1 of 5 stars Reviewed July 22, 2014

If you like clean places stay away from this one. Mold in the shower, bugs in the lamp, and the front desk is not 24/7. The smoke alarm was broken so we went to the front desk at night and they gave us batteries to put in and it didn't work so we had to go into another room and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for your recent review of your stay. We sincerely apologize for the inconvenience while you were staying with us and that your room was not cleaned to your standards. To make sure this doesn't happen again, we will have a meeting with our front desk staff and our housekeeping team to review your feedback. We are also sorry... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 17, 2014

We tried to check-in at 3pm and were told to come back because our rooms were not ready. We came back at 3pm and were given 2 rooms on the extreme opposite ends of the floor (even though I explicitly asked for rooms near each other in the reservation and multiple times during the check-in process). After seeing how far... More 

Was this review helpful? Yes 1
Dallas, Texas
Contributor
19 reviews 19 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

We arrived near 10:30 on a Saturday night and left by 9am the next day. Stayed on the 2nd floor. The hotel is in a decent neighborhood and it was quiet in the hotel. The bed is hard as are the pillows. This hotel doesn't have a pool. If you need a quiet safe place to sleep this is a... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

We want to thank you for taking the time to post a review of your stay. We are glad that you had a clean, quiet stay; however, we apologize that your bedding did not meet your expectations. We will use you feedback to continue to improve our hotel. Thank you again for your kind words. We would love to provide... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 17, 2014

We went to the hotel because our son had a baseball tournament in the area. Got a really good deal on the room - hotel was rated 2 1/2 stars. We were only staying one night so thought for the price we would take a chance. Big mistake - the room smelled. The check in process was horrible. The floors... More 

Was this review helpful? Yes 1
Tyler, Texas
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 5, 2014

We stayed at this branch for 2 days and boy was I ready to leave. We were first sent to room 224 and when we first opened the doors, we were greeted by an awful death smell. The manager then gave us a tour of other rooms available on the third floor that all smelled like smoke. YUCK!! Stay clear... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Your review for our hotel was recently brought to my attention. I am very sorry that our hotel did not meet your expectations and that our housekeeping policy was not explained to you at check-in. I can assure you that I am working with the staff to eliminate all odors and enhance our cleaning services. As well, our front desk... More 

Fort Worth, Texas, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 27, 2014

Great location. Very friendly and professional staff. We stayed for three nights for a long weekend and really felt relaxed and refreshed. Thanks to Olga and her staff for a wonderful weekend. We will return!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Steve - Thank you for your great review of our property . It's great to hear that you were pleased with our hotel's location, friendly staff, and location. We look forward to welcoming you back in the future. More 

Tucson, Arizona, United States
Contributor
16 reviews 16 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 27, 2014

Ok we drove into Houston expecting no problem finding a hotel, however everything was booked!! We finally got a room here after a huge ordeal of booking over the phone, then the front desk refusing us a room, saying they were booked... anyway, we got into our room about 1:30am and it was disgusting... dirty towels in the bathroom, public... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Julie - I appreciate you taking the time to write a review of your experience with us. The situation you described regarding your recent stay at our property is truly regrettable. We are very sorry for your experience. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated.... More 

New Braunfels, Texas
2 reviews
5 of 5 stars Reviewed March 31, 2014

It is literally right across the street from Nasa, within walking distance to restaurants, cvs, and Nasa landmarks. The breakfast includes the standard waffle iron cream cheese bagel setup. Limited seating if the area has a few people eating.

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Additional Information about Extended Stay America - Houston - NASA - Johnson Space Center

Address: 1410 Nasa Rd 1, Clear Lake City, TX 77058
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Clear Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - NASA - Johnson Space Center 2.5*
Number of rooms: 122
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Also Known As:
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City
Extended Stay Clear Lake City
Clear Lake City Extended Stay
Extended Stay America - Houston - NASA - Johnson Space Center Clear Lake City, TX

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