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All 1 Clear Lake City hotels

Extended Stay America - Houston - NASA - Johnson Space Center

2.5 of 5 Hotel   |   1410 Nasa Rd 1, Clear Lake City, TX 77058
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51 people have reviewed this hotel

Traveler rating
    17
    13
    8
    4
    9
See reviews for
13
4
11
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Houston - NASA - Johnson Space Center
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Houston, Texas
1 review
1 of 5 stars Reviewed August 12, 2013

Dirty, Dirty Dirty and did I mention DIRTY?????? Smelled horrible, Breakfast... HA! A fold away table in the lobby with cold coffee and packaged stale Danishes. Just don't read further. Don't stay here. And DONT LOOK FOR THE POOL.... You will be diving in the parking lot!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that your stay with us was unpleasant . To prevent this from happening again, my team has taken a refreshers course on our cleanliness policy. Thank you very much for bringing this to our attention. Please feel free to contact me directly, at JSC@extendedstay.com,... More

sc
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 28, 2013

We picked this hotel in order to be close to the Johnson Space Center (just across the street!). It was reasonably clean and priced. Starbucks and a pretty good Vietnamese restaurant are within walking distance. I had to drive to a different ES to work out, however, as one reviewer mentioned.

Was this review helpful? Yes
Livermore, California, United States
1 review
1 of 5 stars Reviewed June 22, 2013

Well, I'll be brief, this hotel should be avoided. The website is misleading there is no pool or fitness room at this location. The washers and dryers are old with no costs posted ($2 per load and they're not clean machines). The rooms are gross. Between food, snot, and brown dried liquid on some walls, dirty counters, unmaintained bathrooms (ie... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Ian - I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about how friendly and helpful our staff was during your stay; however, I apologize that we did not fully meet your expectations. As this hotel’s manager, I can assure you that I have investigated the details of your... More

Austin, Texas
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 20, 2013

Was frustrated right out as they charged me extra for a room with two beds after originally just booking one. I travel regularly buying on Priceline & Hotwire & have never been charged for that request. So likely will not stay here again though I do like the location. The service was not overly friendly but was professional enough. Considering... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your positive comments regarding the hotel and its location. Still, I am sorry that the 3rd party booking fee was not communicated to you properly. I will work with our staff and vendors to ensure this message is conveyed at the time of booking... More

Houston, Texas
1 review
5 of 5 stars Reviewed May 17, 2013

My best friend is here in Houston on business. She got here in February and is still staying at this Extended Stay America across from Nasa. I have visited her there on weekends and have not been dissapointed in any way at all. The staff is nice, the place is clean, quick breakfast is fine. Security is not a problem... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Marilyn - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the amenities and friendliness of the hotel staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More

Houston
Top Contributor
70 reviews 70 reviews
56 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 19, 2013

I saw the reviews and was a little concerned but it turned out this hotel was actually quite good. In fact, I would rate it excellent among budget hotel stays. Clean sheets and mattresses. Rooms were clean as were common areas. Front desk was very nice and pleasant. Right across from NASA if you're wanting to visit. Luby's right next... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments about all that you observed and made mention of in regards to our property, including being so close to NASA, the establishment (Luby's) next door, and how clean our property was. Thank you again for your kind words. The... More

Willis, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013

-Great hotel. friendly staff. Clean rooms and carpet. Stayed here probably 36 times, each stay being 1-2 nights over a 6 month period (Oct 2012- April 2013). Excellent Service and quality for a 2 star hotel. -1st floor is the only floor where the rooms don't smell like cigarette. If you get a room on the 2nd or 3rd floor... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Gloria - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that your stay was satisfactory. We are grateful for your constructive feedback regarding the aroma of smoke in hallways and bathroom ventilation, and we will make every effort in correcting this problem. We are sorry for this issue, but... More

Gatesville, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 13, 2013 via mobile

This location is great. Right in front of NASA Houston Space center and walking distance to shops and restaurants. Staff very friendly and helpful. Rooms are a little small but have nice kitchen and full size refrigerator. Free wireless Internet access.Flat screen tv's good cable. I would recommend this hotel to friends.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Evelyn- I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the location of the hotel and the many amenities offered. Our entire staff appreciates the positive comments mentioned and we will strive to continue this trend. Thank you again for your review. We... More

sanantonio
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 9, 2013

If you want bad service and a very bad manager, then yes you and your family shoold stay here! I never recieved a phone call about my check out i've been staying for over 2 weeks and for checking out 2 hrs late they want to charge me $30 late fee!! Wow little do they know that this will cost... More

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Chrisg, I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the... More

Senior Contributor
29 reviews 29 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 9, 2013

I bid for this hotel on Priceline and got it for $32. Stayed one night while we visited NASA. This hotel is exactly right across the street from NASA. Check in was unremarkable. Was able to park where I could see my car. Had a second floor room that smelled like smoke but otherwise it was good, clean, large room... More

Was this review helpful? Yes
Saints01Houston, Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Alvec, It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions... More

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Additional Information about Extended Stay America - Houston - NASA - Johnson Space Center

Also Known As:
Extended Stayamerica Houston-Johnson Space Hotel
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City
Extended Stay Clear Lake City
Clear Lake City Extended Stay
Extended Stay America - Houston - NASA - Johnson Space Center Clear Lake City, TX
Address: 1410 Nasa Rd 1, Clear Lake City, TX 77058
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Clear Lake City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Clear Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - NASA - Johnson Space Center 2.5*
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