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All 1 Clear Lake City hotels

Extended Stay America - Houston - NASA - Johnson Space Center

2.5 of 5 Hotel   |   1410 Nasa Rd 1, Clear Lake City, TX 77058
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A recent review
5 of 5 stars reviewed 2 weeks ago
agentprincess New Braunfels, Texas
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51 people have reviewed this hotel

Traveler rating
    17
    13
    8
    4
    9
See reviews for
13
4
11
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
New Braunfels, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It is literally right across the street from Nasa, within walking distance to restaurants, cvs, and Nasa landmarks. The breakfast includes the standard waffle iron cream cheese bagel setup. Limited seating if the area has a few people eating.

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texas, usa
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Overall poor- average stay. Rooms were clean. Bedding had a thin blanket. No linen sheet between blanket, and bed-sheet - Terrible.. Not sure if it was even washed. You get what you pay for. Coffee supplied in the room was terrible. Bring your own shampoo etc. Bar soap supplied. Dish washing soap ( small packet supplied). 2 spoons, 2 plates,... More

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Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you were not satisfied with your linens, amenities, or our grab-and-go breakfast. As well, I apologize that the elevator and hallways had an unpleasant smell during your visit. I will be meeting with our housekeeping staff to ensure this... More

Seattle, Washington
2 reviews
4 of 5 stars Reviewed February 23, 2014

This hotel is a great value for the money. I had read a ton of reviews that were very negative so I was somewhat concerned. It would seem that a lot of these folks were expecting a 5 star hotel for the price of a 2 star hotel. My room was very clean and quiet. The staff is very friendly... More

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Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I am thrilled that we were able to provide you with a clean, quiet stay at an affordable rate. It’s great to hear that you found our staff to be friendly during your visit with us. Customer service is a top priority of ours, so I am... More

Melbourne, Australia
Top Contributor
51 reviews 51 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 7, 2014

Stayed here for three nights while visiting the Space Center across the road. The room was clean on check-in. The bed sheets were clean and the mattress good quality. All appliances worked OK and were clean. Not the best place I have stayed in, but certainly worth the money and extremely convenient for the Space Center. McDonalds across the road,... More

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Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for providing us with details about your stay. I appreciate your kind comments regarding our convenient location. As well, I am glad that you found your room and bed to be clean and comfortable. If you have any additional comments, please contact me, at JSC@extendedstay.com. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity... More

San Diego, California, Usa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 23, 2014

Have stayed here now several times and will not return. It needs a good cleaning, carpet and furniture have stains. I understand they only clean once a week but I was there for 9 days and asked for cleaning and it was never done. Staff was friendly and the location for me was great, lots of restaurants and good walking... More

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Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation that you described regarding the cleanliness of your room is unacceptable, and I sincerely apologize for your experience. I will meet with our housekeeping staff to ensure that these issues don’t occur in the future. If you would like to discuss this further,... More

Lake Charles
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2014

I enjoyed my stay while working temporarily in the area, its been a good value for the price. The room and lobby are clean and if you have a pet, its pet friendly. I like that its close to Kemah and Galveston, NASA is across the street. There's a variety of restaurants and stores in walking distance or within a... More

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Calgary, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed December 12, 2013

Staying here for 3 nights (it's the evening of the 3rd night), booked it based on cost. If you want to cook in your room / have an extended stay then it's probably a good choice. On my first night they gave me a room that was already booked, so I walked in on some folks already there. Back to... More

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Senior Contributor
26 reviews 26 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 2, 2013 via mobile

Overall it served its purpose. Needed something cheat for 1 night. Good location and close to major highway with lots of places to eat nearby. Staff was very friendly Bed/room. Hard queen size bed, rough sheets in a large room with full frig, microwave, cookware and small cooktop. Everything waa very basic.. Carpet was stained and needed to be replaced... More

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Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the housekeeping service issues you mentioned. Your comments were reviewed by the staff, and we will be coaching our staff to provide a better service to make sure your experience is not repeated. As well, I apologize for... More

Houston, Texas
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 24, 2013

Reasonable rates if you are in the area to tour NASA. No pool. Breakfast was a packaged breakfast bar and there was no coffee. None. She said they were having trouble with the hot water?? Went to Starbucks next door. Room was clean. In room wifi worked great. Lots of restaurants nearby. Kemah attractions a close drive.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Your review for our hotel was recently brought to my attention. I am so disappointed that we had no coffee during the breakfast hours. Please accept my apology. To ensure that a situation like yours doesn't happen again, I will provide my team with training on stocking and replenishing coffee bar. Thank you very much for bringing this to our... More

Dallas, Texas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 19, 2013

Room was clean and very accommodating. It had a full size refrigerator and a kitchenette. It's located right across from NASA's Johnson Space Center and only 30 minutes away from Galveston. Kitchenette had cooking utensils and flatware in the cupboard. Front desk staff were very friendly. Free breakfast was okay. Overall we loved the location of the hotel. We went... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Your review for our hotel was recently brought to my attention. We appreciate the kind comments about our staff. I am glad that hotel amenities was sufficient for your stay. Thank you for sharing your experience with us. If you have any additional feedback, we would like to hear it. Please contact me, at JSC@extendedstay.com, so we can speak directly.... More

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Additional Information about Extended Stay America - Houston - NASA - Johnson Space Center

Also Known As:
Extended Stayamerica Houston-Johnson Space Hotel
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City
Extended Stay Clear Lake City
Clear Lake City Extended Stay
Extended Stay America - Houston - NASA - Johnson Space Center Clear Lake City, TX
Address: 1410 Nasa Rd 1, Clear Lake City, TX 77058
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Clear Lake City
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Clear Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - NASA - Johnson Space Center 2.5*
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