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All 1 Clear Lake City hotels

Extended Stay America - Houston - NASA - Johnson Space Center

2.5 of 5 Hotel   |   1410 Nasa Rd 1, Clear Lake City, TX 77058
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Ranked #1 of 1 Hotels in Clear Lake City
A recent review
5 of 5 stars Reviewed January 13, 2015
Albert F Houston, Texas
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74 reviews from our community

Traveler rating
    25
    17
    9
    5
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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sanantonio
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Big warning about this hotel. Watch out with bad service from the manager she needs customer service skills! Christy, Olga, and Ahmed I'm very upset with your service! I warn everyone to stay away from this hotel fake up charges from managers! I booked a room through priceline and they want to charge me for a extra bed wow Extended... More 

Was this review helpful? Yes 1
Houston, Texas
1 review
5 of 5 stars Reviewed January 13, 2015

I have been at this hotel Since August of last year, Olga/Krystin/Ahmed are the best. Facility is well maintained. The staff and manager are friendly and curteous , respectful of needs. Housekeeping does a great job on the rooms. This Hotel is in a busy area and is quite often full , the Lobby is a great place to meet... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

I appreciate you taking the time to write such a wonderful review. I'm so pleased to hear that you have been received such great service from our staff during your stay. We are so proud to read that you feel that our hotel is a home away from home, and that you've enjoyed being able to meet other guests. Thank... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed January 6, 2015

I have been periodically staying in this hotel for almost 8 months now. The facility is well maintained. There are a number of eat-out locations nearby. The building may be a bit old, but the upkeep is excellent. The staff and the manager are friendly and courteous. The customer service is never intrusive unlike some other chains. I have received... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. It's great to read that you have received great service from our staff during your long stays with us. We are proud to read that you found our hotel to be well maintained. Thank you so much again for sharing your experience with us. We look forward... More 

Humble, Texas
1 review
5 of 5 stars Reviewed December 18, 2014

If you're looking for a place to stay while visiting Johnson Space Center, this is by far the best option on NASA Road 1. The staff are extremely accommodating, it's right across the street from Space Center Houston, and the rates are very reasonable. Luby's is right next door for affordable dining. Dollar for dollar, I can't recommend this hotel... More 

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Cleveland, Ohio
1 review
4 of 5 stars Reviewed November 8, 2014

In town for a few days to visit friends and my usual Hotels were all booked, so I decided on an Extended Stay. This is not a high end hotel with all the amenities so do not expect that and you will be satisfied. For the price, the room and facility were clean. Front desk staff, Olga and Mary, were... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I’m truly appreciate your kind comments about our friendly and helpful staff. I am glad to read that your room as clean and that you found it to be a great value for the price. Thank you again for sharing your experience with us. We look forward... More 

Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed November 3, 2014

We stayed at this hotel during the recent air show. Upon entering our room we were taken back by the horrible smell. This was labeled a non-smoking room but it was obvious it had been used by heavy smokers. We also noticed what appeared to be cigarette holes in the curtains. There are no hair dryers in the rooms-what hotel... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for choosing Extended Stay America, and for taking the time to provide feedback about your experience. I am concerned about the cleanliness and pest issues you mentioned. Please know that I have contacted pest services, and they will be assisting us in preventing your experience is not repeated. I do apologize for the cigarette smoke in your nonsmoking... More 

Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 19, 2014

I have stayed here a couple of time and even written a great review. Not sure what happened this time - maybe change in management - but awful visit. We arrived late - about 11pm - and went into the lobby for check in. No staff there. We went back outside to ask the two ladies smoking at the front... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for your recent review of your stay. I am so sorry to read that you received such poor service from my staff during check-in, and also when you went to go get fresh towels at the front desk. Please know that I will be working with my staff to review our customer service standards and to ensure that... More 

Alanya, Antalya, Turkey
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 15, 2014

I have been there with my wife, just a great and must visit place if you will travel to houston. It is amazing to see all the spaceships rockets,materials which were in space already and which will be as well. A very different feeling. All day you can have fun and will be never boring. The only negative is the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our location and nearby attractions. Still, I do apologize that our grab-and-go breakfast did not meet your needs. I will share your feedback with upper management so that we can work to improve our selection. The staff and I would like to thank... More 

1 review
5 of 5 stars Reviewed October 2, 2014 via mobile

This hotel has and does it all. While there are cheaper options for extended stays, this hotel is a bargain for what you get. The rooms are spacious and clean. The amenities are adequate and modern. The exterior of the property is both well maintained and inviting. The location is in a nice suburb of Houston and provides easy access... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you were had pest issues during your recent visit with us. To make sure this doesn't happen again, I will be sure to contact our pest control company and schedule routine service to our rooms on a monthly basis. Thank you... More 

Webster, Texas
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

I've been here for a minute, and just want to say that the service has been outstanding. Im in the restaurant industry and service is everything there. We strive to create and environment where ultimate guest satisfaction is the highest priority. I can only say that Mary and Krysten has been outstanding as front desk clerks to accommodate my concerns... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Houston - NASA - Johnson Space Center, responded to this review

Thank you for taking the time to provide feedback about your experience. I am so pleased to read that my staff has provided you with such excellent service. We are proud to read that you found our hotel to be clean, convenient, and comfortable. I am so glad that you would recommend our hotel to others. Thank you again for... More 

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Additional Information about Extended Stay America - Houston - NASA - Johnson Space Center

Address: 1410 Nasa Rd 1, Clear Lake City, TX 77058
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Clear Lake City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Houston - NASA - Johnson Space Center 2.5*
Number of rooms: 122
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Also Known As:
Extended Stayamerica Houston-Johnson Space Hotel Clear Lake City
Extended Stay Clear Lake City
Clear Lake City Extended Stay
Extended Stay America - Houston - NASA - Johnson Space Center Clear Lake City, TX

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