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Fairfield Inn & Suites Houston Channelview

2.5 of 5
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15822 East Freeway, Channelview, TX 77530
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Fairfield Inn & Suites Houston Channelview
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Ranked #1 of 12 Hotels in Channelview
A recent review
4 of 5 stars reviewed 1 week ago
FoodfanUSA Austin, Texas
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28 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Austin, Texas
Top Contributor
169 reviews 169 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Many choices in the area but most a cheap, run down, and scary. This hotel seems like the exception as it is fairly new, clean, well maintained and in a good location. Rooms were very large and comfortable. Breakfast was OK and on par with what you expect from their competition. Evening reception was pretty good and a nice touch.... More 

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Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Houston Channelview through the Tripadvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Top Contributor
151 reviews 151 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel offers a fair location right off the highway. Nightly security as with most of the Houston hotels. Offers a reception. I checked in at 3am. While doing so I was told they don't offer complimentary goodie bags for gold or higher members and those bags are made up per location. Not true from what I've experienced at every... More 

Was this review helpful? Yes
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Houston Channelview through the Tripadvisor Survey. Your satisfaction, feedback and business are very important to us. On behalf of the entire team, we look forward to seeing you in the near future. More 

Paducah, Kentucky
Top Contributor
110 reviews 110 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 28, 2015

Had previously at another well-known hotel in the area but on this trip the hotel reservation was made by my client and I'm glad it was such a pleasant experience. In fact, will try to stay here again if they send me back to Channelview this year. Perfect for business or family travel, although there's nothing in the immediate area... More 

Was this review helpful? Yes
Arturo C, Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

We are happy you were pleased with our hotel location and amenities and thank you for staying with us, your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Fairfield Inn & Suites Channelview a leader in excellence More 

Atlanta, Georgia
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

Had to stay here for a business trip. Very good hotel. Rooms were clean as was the whole hotel. Breakfast was served promptly at 6 am every morning and there was a wide selection of both hot and cold foods. The staff was always friendly and professional. There is a small exercise room- two treadmills, one elliptical and some free... More 

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Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

We are always pleased to receive praise and acknowledgement of such a positive nature. It is truly rewarding when guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Fairfield Inn & Suites Channelview a leader in excellence More 

Santo Domingo, Dominican Republic
Top Contributor
51 reviews 51 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 31, 2014

Well located if you are for business related to refineries in Houston/Channelview. Easy road access, excellent breakfast, clean and large size rooms. Personnel is very kind. Overall a very good hotel for business where you can also bring your family.

Was this review helpful? Yes
Arturo C, Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

We are happy you were pleased with our hotel location and great breakfast, We appreciate your honest feedback. Your satisfaction and business are very important to us. On behalf of the entire team, we look forward to seeing you in the near future. More 

Laredo, Texas
1 review
5 of 5 stars Reviewed August 28, 2014

I was on a family trip just passing through and I've stayed in many hotels but this stay was awesome! The staff was friendly from the front desk to the housekeepers. They were very attentive and the rooms were very clean. I would highly recommend this hotel to my friends and family.

Was this review helpful? Yes
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for let us know about your stay. We are delighted that your stay with the Fairfield Inn & Suites Houston Channelview was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver... More 

Sherman, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

After four or five stays at Fairfield Inn-Channelview in past year and a half, we've grown spoiled to the services and staff at this location. Traveling 25% of the year for my work, I appreciate their attention to detail, from the warm welcome from Sandra or other staff at the front desk, clean (odorless) rooms, comfortable beds and linens, good... More 

Was this review helpful? Yes
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for to make us aware of your delightful experience during your recent stay. We are delighted that your stay with the Fairfield Inn & Suites Houston Channelview was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

Seattle, Washington
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 19, 2014

Last week I went to Houston to attend Microsoft TechEd 2014. My company put us up in another hotel for the week. After 1 night my back ached from the rock hard bed, my clothes stank from the stale smoke in the room, and I had 4 bites on me. I was ready to skip the conference and go home... More 

Was this review helpful? Yes
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

!!Thank you for sharing your story with us!! We are happy you were pleased with our hotel cleanliness and friendliness and It is truly rewarding when guest recognized our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Fairfield Inn &... More 

Phoenix, AZ
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed May 8, 2014

This is a nice clean hotel, but is not in the best neighborhood nor near any restaurants other than a few run down fast food restaurants. We would not really recommend this location based on the above. This is not a location where you can feel comfortable leaving your car parked in the parking lot overnight.

Was this review helpful? Yes
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with the Fairfield Inn & Suites in Channelview, Texas. Your willingness to share your thoughts with us in regards to the Location is genuinely appreciated. I would like to share with you some of the many attractions we have only a few minutes away: Just minutes... More 

Melbourne, Florida
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 8, 2014 via mobile

I have stayed at this hotel on two occasions for about 2 weeks combined trips. Convenient to my work location on Wallisville road - trucking central - and easy access to highway 10 (hotel on frontage road). Walk to McDonalds and Wendy's but not much else. Restaurant row and Wal Mart 10 min drive. Internet works great, good breakfast selections,... More 

Was this review helpful? Yes
Arturo C, General Manager at Fairfield Inn & Suites Houston Channelview, responded to this review

Thank you for taking the time to provide us with your feedback. I am happy you were pleased with our hotel location . Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you again in the future. Thank you for choosing Marriott Hotels. More 

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