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Candlewood Suites Austin N-Cedar Park

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1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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Candlewood Suites Austin N-Cedar Park
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (14)
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Stephenville, Texas
1 review
5 of 5 stars Reviewed May 22, 2015

Landscaping, location, friendly staff, very clean rooms....always. I have stayed at this hotel every time we were in Cedar Park. The affordability of such a nice hotel is a win, win for me!! Love it!!

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Cedar Park, Texas
1 review
5 of 5 stars Reviewed May 4, 2015

My house was flooded, ceiling collapsed. It could have been awful. We stayed at Candlewood Cedar Park during renovations. They were fantastic! Went out of their way to be accommodating. Made the stay very enjoyable. Beautiful large suites, very clean. All staff were extremely kind. They felt like family. Really took care of our needs. Within a year of returning... More 

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you so much for your fantastic review. You have been a joy to have at our property and we are so grateful that you took the time to give us feedback. We always try to have all of our guest experiences worthwhile. Hearing that we have had a great impact on your stay is our goal. Thank you for... More 

Austin, Texas
Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed April 26, 2015 via mobile

We needed a place nearby to stay while home repairs were done. We rented a one-bedroom suite but checked out after one night. Odd layout: there was air conditioner/heating unit in living area but nothing in bedroom except a beat up fan vent into bedroom. Pull out sofa was beat up with rips & stains on the cushions.

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for taking the time to review our property. I am very sorry that your stay was not a positive experience. I hope that if given the opportunity, we can make a better impression on you. We pride ourselves on the quality and cleanliness of our rooms. More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 20, 2015

My husband and I came into town for two events. We usually stay in Austin, but decided to stay in Cedar Park since our evening ended at a Texas Stars Hockey game and Candlewood Suites was five or less to the arena. Upon arriving at check in we were greeted by a friendly young man, very nice. When we went... More 

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for giving the Candlewood Suites in Cedar Park a visit. I am happy to hear that you enjoyed our kitchens. I apologize for the issue you had with housekeeping. I have directly addressed the incident with our housekeeping department. I hope that you will choose our property again. I will personally make sure your accommodations meet your needs... More 

Morpeth, United Kingdom
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 5, 2015

My Husband and I were on vacation from England. The Candlewood suites met our needs and were super clean, there was a lovely clean pine smell upon entering our room. The area has a target store and fast food eateries. Austin is a 25 minute drive away. There is a train station located just down the road where you can... More 

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for reviewing our property. I am happy to hear that you enjoyed your stay, shopping and tourist attractions in Cedar Park. Please choose us the next time you are in the area. Sincerely, Pamela Polster More 

Morristown, New Jersey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

After tirelessly searching through hotels in the greater Austin area for my and my girlfriend's weeklong trip to Austin (the week before SXSW), I found Candlewood Suites. It had good reviews and we didn’t mind the 25 minute drive to downtown Austin since we’d have a car. The front desk staff are all amazing. We counted three people during our... More 

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. It is always so nice to hear when our staff goes above and beyond. We really appreciate you taking the time to share your experience with TripAdvisor. More 

1 review
5 of 5 stars Reviewed January 27, 2015

As a travel nurse, Candlewood Suites in Cedar Park, Tx is one of the nicest places I've stayed in while on assignment. I was impressed by the friendliness of all the staff and the cleanliness of the place. Thank you for making my "home away from home" an enjoyable stay! Lillian H.(Nov-Jan.10,2015

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

I'm so happy to hear that you enjoyed your stay and that we were able to meet your needs and exceed your expectations. Thank you for choosing our property for your extended stay. Sincerely, Pamela Polster More 

Corvallis, Oregon
1 review
5 of 5 stars Reviewed December 17, 2014

I stayed with Candlewood while attempting to complete the Police Academy. The location was great, giving me great access to the Police Department and local stores. The staff gave me a complementary upgrade to a larger room, which really meant a lot to me. The rooms were furnished and fairly spacious. They were cleaned every week, and everything was in... More 

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

We are so glad to hear that you enjoyed your stay with us. It was a pleasure having you as a guest and we always loved your visits at the front desk. It is people like you that truly make our staff enjoy their jobs. Our extended stay property becomes a home away from home for many of our guests.... More 

San Antonio
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 15, 2014

Had to spend night with family after a football game. Hotel suites were great. Loved the set up in the room. Had 2 queen beds and sofa bed in living room. Had refrigerator, stove, pots, pans, silverware, paper towels, etc. Free breakfast and wi-fi. Breakfast was good. Just like all others.

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Rosa G, Thank you for your comments regarding your stay. We were pleased to hear that you enjoyed your time here; we hope you will stay with us again in the future. Sincerely, Don Simmons General Manager More 

Mexico City, Distrito Federal, Mexico
1 review
5 of 5 stars Reviewed December 8, 2014

dear Don Simons congratulations for your achievements in these already 5 years To lead the company , you have a great team wish you the best for Christmas and New Year as Anissa , greetings from Mexico proud to be the first person I trusted atte Laura Nava your first house kepper

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Laura, Thank you for staying with us on your most recent trip to Cedar Park. It's always nice to receive good reviews from past guests. Thank you for the kind words regarding our performance and staff. We wish you Happy Holidays and a good New Year and we hope to see you soon when your in the Cedar Park... More 

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