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Candlewood Suites Austin N-Cedar Park

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1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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1 room 1 guest
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Candlewood Suites Austin N-Cedar Park
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91 Reviews from our TripAdvisor Community

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    16
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (13)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (14)
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Level Contributor
3 reviews
4 of 5 stars Reviewed July 29, 2015

Found the room to be incredibly comfortable and relaxing. There are many places close by the hotel, i.e. restaurants, gas stations, and shopping. Even though they don't have a pool, you can swim at the Holiday Inn which is directly across the parking lot for free as they're owned by the same company. Staff was incredibly friendly. No complaints except... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

We are so happy to hear that you enjoyed your stay and the amenities in the area. We look forward to your next visit with us. More 

Austin, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2015

This place was OK. The room was CLEAN which is critical, and there was no bugs on the property during my 1 week stay. There is only one elevator and it gets really busy when the cleaning staff are also using it to move things. The hallways also are very crowded with cleaning carts left everywhere. The hallways are also... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

I appreciate you taking the time to fill out a review. Our property accepts pets because we are an extended stay facility that creates a home environment for long term visitors. We allow pets on our property with the understanding that the owners will be responsible and respectful, unfortunately this is not always the case. Our staff cares about keeping... More 

Draper, Utah
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 23, 2015

We stayed here a month while we were between houses. This is a well-run facility and they do a good job catering to long-term guests. I'd recommend it to anyone who was in our situation. Some of the staff are superstars, others are a little indifferent, but not bad. Because we stayed here so long, we had time to over-analyze... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. I am happy to hear that your overall stay was enjoyable. I am sorry to hear that you had internet issues. We have an internet support company that is available 24 hours a day to help our guests. I hope that next time you visit our property we will be able to assist you to... More 

Gilbert, Arizona
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 18, 2015

We selected this hotel reluctantly outside our previous brands for hotels. But it was a long day and a central location for our upcoming agenda. The front desk clerk was a part time high school student whom we rapidly came to like. He was in it to win it; cooperated completely with us and our many qualifications for what we... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. I am happy to hear that you were pleased with our staff. We pride ourselves on accommodating our guests needs. It sounds like the outside traffic was at a maximum. Unfortunately that is out of our control. I apologize that your stay wasn't a quiet restful one. We value our guests and really appreciate you... More 

Stephenville, Texas
1 review
5 of 5 stars Reviewed May 22, 2015

Landscaping, location, friendly staff, very clean rooms....always. I have stayed at this hotel every time we were in Cedar Park. The affordability of such a nice hotel is a win, win for me!! Love it!!

Review collected in partnership with this hotel

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for the review. We are so happy you enjoyed your stay. More 

Cedar Park, Texas
1 review
5 of 5 stars Reviewed May 4, 2015

My house was flooded, ceiling collapsed. It could have been awful. We stayed at Candlewood Cedar Park during renovations. They were fantastic! Went out of their way to be accommodating. Made the stay very enjoyable. Beautiful large suites, very clean. All staff were extremely kind. They felt like family. Really took care of our needs. Within a year of returning... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you so much for your fantastic review. You have been a joy to have at our property and we are so grateful that you took the time to give us feedback. We always try to have all of our guest experiences worthwhile. Hearing that we have had a great impact on your stay is our goal. Thank you for... More 

Austin, Texas
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed April 26, 2015 via mobile

We needed a place nearby to stay while home repairs were done. We rented a one-bedroom suite but checked out after one night. Odd layout: there was air conditioner/heating unit in living area but nothing in bedroom except a beat up fan vent into bedroom. Pull out sofa was beat up with rips & stains on the cushions.

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for taking the time to review our property. I am very sorry that your stay was not a positive experience. I hope that if given the opportunity, we can make a better impression on you. We pride ourselves on the quality and cleanliness of our rooms. More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 20, 2015

My husband and I came into town for two events. We usually stay in Austin, but decided to stay in Cedar Park since our evening ended at a Texas Stars Hockey game and Candlewood Suites was five or less to the arena. Upon arriving at check in we were greeted by a friendly young man, very nice. When we went... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for giving the Candlewood Suites in Cedar Park a visit. I am happy to hear that you enjoyed our kitchens. I apologize for the issue you had with housekeeping. I have directly addressed the incident with our housekeeping department. I hope that you will choose our property again. I will personally make sure your accommodations meet your needs... More 

Morpeth, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 5, 2015

My Husband and I were on vacation from England. The Candlewood suites met our needs and were super clean, there was a lovely clean pine smell upon entering our room. The area has a target store and fast food eateries. Austin is a 25 minute drive away. There is a train station located just down the road where you can... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for reviewing our property. I am happy to hear that you enjoyed your stay, shopping and tourist attractions in Cedar Park. Please choose us the next time you are in the area. Sincerely, Pamela Polster More 

Morristown, New Jersey
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 25, 2015

After tirelessly searching through hotels in the greater Austin area for my and my girlfriend's weeklong trip to Austin (the week before SXSW), I found Candlewood Suites. It had good reviews and we didn’t mind the 25 minute drive to downtown Austin since we’d have a car. The front desk staff are all amazing. We counted three people during our... More 

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. It is always so nice to hear when our staff goes above and beyond. We really appreciate you taking the time to share your experience with TripAdvisor. More 

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