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All 6 Cedar Park hotels

Candlewood Suites Austin N-Cedar Park

2.0 of 5 Hotel   |   1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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Ranked #4 of 6 hotels in Cedar Park
A recent review
5 of 5 stars reviewed 1 week ago
Jontherun Austin, Texas
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72 people have reviewed this hotel

Traveler rating
    57
    11
    3
    1
    0
See reviews for
24
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21
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This staff really know how to do things right. We were staying for an extended period of time with a young child after a sudden business transfer, stuck waiting for over a month on an apartment, and with no real knowledge of the area. Lets start at the desk - Pam and Colleen both had our daughters name memorized pronto.... More

Review collected in partnership with this hotel

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

We really enjoyed your family! Thank you so much for the great review. It's nice to know that we are able to have an impact on our guest's daily lives. We also really appreciate the information on how we can improve our property. We have added new access points to our internet and hopefully that will improve the service. Also,... More

Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is within walking distance to a Target, Cinema, Hobby Lobby, Academy and quite a few restaurants. Although this was an extended stay that doesn't include an on-site pool, it didn't put a damper in our stay. We arrived at the beginning of July and first thing observing the room we noticed a half eaten Apple on top of... More

Was this review helpful? Yes
generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Ms. Kait, I am happy to hear that your overall stay was a positive one. I do apologize for the problems you experienced and will address this with housekeeping. That level of cleanliness is unacceptable to our staff and uncommon. I appreciate you bringing that to our attention. Our housekeeping staff is excellent and it is always wonderful when a... More

Beaverton, OR
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a very pleasant and quiet place to stay. I really appreciated the FREE onsite laundry facilities. The location of the hotel itself is ideal. It's suburban location meant that all possible necessities were a walk away at the mall across the street which also included groceries.

Review collected in partnership with this hotel

Was this review helpful? Yes
generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you so much for your great review. We are so happy you were able to take advantage of the convenient shopping with in walking distance. We're so glad you enjoyed your stay and look forward to seeing you next time you're in the Cedar Park area. Sincerely, Pamela Polster Operations Manager More

Leander, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

A water leak forced us out of our home with our infant son and several pets. Due to insurance and contractor issues, what should have taken a week took over a month. Candlewood was so kind to us and made our stay as positive as possible. We especially loved their great pet policy! It is rare to find an affordable... More

Review collected in partnership with this hotel

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Ricoy Family Hopefully you are back in your home now and things are returning to normal. It was our pleasure getting to know your family while you were here for an extended stay period. We sincerely appreciated your business and the fact we were able to get to know such an awesome family. Best of luck on returning to... More

Arlington, Texas
2 reviews
2 of 5 stars Reviewed July 23, 2014

Upon arrival to our room, the a/c did not work and the room smelled horribly musty. I tried calling the front desk on both phones in the room and neither phone worked. I had to go back down to the main lobby and report our issues. The clerk came up to verify then asked us to come back downstairs with... More

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Denise First of all I want to apologize for the problems that you experienced when you arrived in your room regarding the a/c unit and the phones, which is totally unacceptable. With the a/c unit not working properly and the Texas heat this resulted in the musty smell. Had the phones been working properly you wouldn't have been inconvenienced by... More

1 review
5 of 5 stars Reviewed July 16, 2014

I was extremely pleased with the ammenities and cleanliness of my room. The staff was courteous, helpful and welcoming. I needed an extra pillow and was gladly given one. I will definitely stay with Candlewood again.

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Dixie Thank you for staying with us while you were in the area. I was very pleased to read that you were extremely satisfied with the cleanliness of the room, amenities and the level of service provided by the front desk and staff. We sincerely appreciate your business and hope that you will stay with us again when in... More

Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband spends weeks at hotels for his job so when I can I go and stay with him. This is a very nice hotel for extended stay guests. He's in a king room which is very spacious and nicely decorated. The hotel and rooms are super clean. The air conditioning works fabulous which is a major plus in Texas.... More

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay at the hotel. I was very pleased to read that you were completely satisfied with the amenities, cleanliness of the room and the level of service provided by the staff. We know that our guests have many choices of hotels to chose from... More

Houston
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 7, 2014

I loved this centrally located hotel for shopping and general sight seeing in Austin. No, it's not in the middle of the whole 6th street experience. It's on the North side of Austin but everything convenient is close by. Staff was super friendly and helped with anything I needed. Free wi-fi a plus. It was very inexpensive!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Guest First of all thank you for staying with us on your recent visit to the area. I was pleased to read that you were happy with the location of the hotel, rooms and friendly staff. Our goal is to provide the best customer service possible to ensure each guest has a awesome stay. Also, thank you for taking... More

2 reviews
4 of 5 stars Reviewed July 7, 2014

I live in hotels for work. The staff is friendly and helpful, free laundry, clean rooms. only 4 stars because no pool, and exercise equipment needs some attention and repairs, otherwise all good. Very close to other stores with little commute time.

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Ron B. Thank you for completing a TripAdvisor review regarding your recent stay. I was pleased to read that you were completely satisfied with the room and staff. As you mentioned we don't have a pool but are guests are allowed to use the Holiday Inn Express pool located right beside our property since we are owned by the same... More

Greenville, South Carolina
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 30, 2014

I received this property via a Priceline "express deal". The price was less than the rack rate, but was a bit higher than usual due to multiple events taking place in Austin over the weekend. I consider the price I paid when evaluating the overall value. Service: Excellent. The front desk clerk was quick, very nice and seemed to enjoy... More

Was this review helpful? Yes
generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dave C., Thank you so much for your TripAdvisor review. I'm so happy to hear that you were pleased with so many aspects of our property. We are very proud of our facility and always like to hear that reinforced from our guests. I am, however, very sorry to hear that the noise level was a little too high for... More

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Additional Information about Candlewood Suites Austin N-Cedar Park

Address: 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
Phone Number:
Location: United States > Texas > Cedar Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Austin N-Cedar Park 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
All or our rooms are full suites, which means each room comes with a large size refrigerator, microwave, stove top, dishes, dish washer, pot, pans and all dishes and silverware. Each room has DVD player, HDTV, free High speed internet access, plus may more amenities. We do not offer free breakfast but we have a wide variety of items in our cupboard to meet breakfast, lunch and dinner needs that guest can purchase. ... more   less 
Number of rooms
80

Questions & Answers

Questions? Get answers from Candlewood Suites Austin N-Cedar Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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