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Candlewood Suites Austin N-Cedar Park

2.0 of 5 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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Candlewood Suites Austin N-Cedar Park
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Candlewood Suites Austin N-Cedar Park
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77 reviews from our community

Traveler rating
    61
    12
    3
    1
    0
See reviews for
27
7
12
23
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (7)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (10)
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Aransas Pass, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Originally was going to stay at HIE but they were all booked up due to UT game weekend. We took the last room at the Candlewood. A little on the pricey side but hey you definately get what you pay for. Beds were very comfortable and room and hotel was clean.

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Corpus Christi, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had some business to attend to in Cedar Park so stayed at this property. First of all I liked Cedar Park. It's a very nice, clean, quiet place with all the amenities you would need close by. The room and the property overall were as expected very clean. Front desk personnel very nice. Enjoyed and used the free Wi-Fi... More

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Sir, I am happy to read that you were pleased with our staff. I personally took your phone call and am very happy I was able to locate your wife's necklace and get it shipped to you. I am so very sorry that the heater/ac unit wasn't working well for you. It sounds like it was in need of... More

Cedar Park, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

The staff, Pamela, Coleen, Sandy and Randy were fantastic. They immediately addressed all issues. It was pleasant to return to the hotel each day to see their smiling faces. They are an asset to your hotel.

Review collected in partnership with this hotel

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dan, Thank you so much for the great review. It is always a welcome compliment to hear that our guests appreciate our staff. You were a joy to have in our property for your extended stay. I hope that if you ever find yourself in need of lodging again that you choose us. Thank you, Pamela Polster Operations Manager More

San Jose, Costa Rica
1 review
5 of 5 stars Reviewed September 17, 2014

Our family stayed 3 months here. Two adults first, then two more and two toddlers. Thank you: Colleen, Randee, and Pam for your talent to deal with anything we would come to the reception for; Chuck for the working infrastructure; Don for putting together and leading such a wonderful team; the housekeeping people for everything always clean and orderly; everybody... More

Review collected in partnership with this hotel

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Guest First of all thank you for being part of the Candlewood family for 3 months. I was very pleased to read that you enjoyed your stay and even got to know the team members. Our goal is to provide each guest with the best stay possible, which is made easier when guests are extended stays. We are able... More

Miami
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 8, 2014

I spent two nights with my mom and we both really liked this charming little hotel. The rooms are very comfortable for extended stays. A nice kitchenette with all the amenities that you need. Everything was clean and the staff goes the extra mile to make you feel at home. It's close to some stores and restaurants. Even to a... More

Review collected in partnership with this hotel

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. It's always nice to know we have left our guests with a positive opinion of our property. We truly enjoy the people that cross our paths. It's so nice to hear that you found your stay with us a pleasurable one. We hope that you will choose our property every time you find yourself in... More

Austin, Texas
1 review
5 of 5 stars Reviewed August 21, 2014

This staff really know how to do things right. We were staying for an extended period of time with a young child after a sudden business transfer, stuck waiting for over a month on an apartment, and with no real knowledge of the area. Lets start at the desk - Pam and Colleen both had our daughters name memorized pronto.... More

Review collected in partnership with this hotel

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

We really enjoyed your family! Thank you so much for the great review. It's nice to know that we are able to have an impact on our guest's daily lives. We also really appreciate the information on how we can improve our property. We have added new access points to our internet and hopefully that will improve the service. Also,... More

Texas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

This hotel is within walking distance to a Target, Cinema, Hobby Lobby, Academy and quite a few restaurants. Although this was an extended stay that doesn't include an on-site pool, it didn't put a damper in our stay. We arrived at the beginning of July and first thing observing the room we noticed a half eaten Apple on top of... More

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Ms. Kait, I am happy to hear that your overall stay was a positive one. I do apologize for the problems you experienced and will address this with housekeeping. That level of cleanliness is unacceptable to our staff and uncommon. I appreciate you bringing that to our attention. Our housekeeping staff is excellent and it is always wonderful when a... More

Beaverton, OR
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

This was a very pleasant and quiet place to stay. I really appreciated the FREE onsite laundry facilities. The location of the hotel itself is ideal. It's suburban location meant that all possible necessities were a walk away at the mall across the street which also included groceries.

Review collected in partnership with this hotel

Was this review helpful? Yes
generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you so much for your great review. We are so happy you were able to take advantage of the convenient shopping with in walking distance. We're so glad you enjoyed your stay and look forward to seeing you next time you're in the Cedar Park area. Sincerely, Pamela Polster Operations Manager More

Leander, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

A water leak forced us out of our home with our infant son and several pets. Due to insurance and contractor issues, what should have taken a week took over a month. Candlewood was so kind to us and made our stay as positive as possible. We especially loved their great pet policy! It is rare to find an affordable... More

Review collected in partnership with this hotel

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Ricoy Family Hopefully you are back in your home now and things are returning to normal. It was our pleasure getting to know your family while you were here for an extended stay period. We sincerely appreciated your business and the fact we were able to get to know such an awesome family. Best of luck on returning to... More

Arlington, Texas
2 reviews
2 of 5 stars Reviewed July 23, 2014

Upon arrival to our room, the a/c did not work and the room smelled horribly musty. I tried calling the front desk on both phones in the room and neither phone worked. I had to go back down to the main lobby and report our issues. The clerk came up to verify then asked us to come back downstairs with... More

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Denise First of all I want to apologize for the problems that you experienced when you arrived in your room regarding the a/c unit and the phones, which is totally unacceptable. With the a/c unit not working properly and the Texas heat this resulted in the musty smell. Had the phones been working properly you wouldn't have been inconvenienced by... More

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Additional Information about Candlewood Suites Austin N-Cedar Park

Address: 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
Phone Number:
Location: United States > Texas > Cedar Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Austin N-Cedar Park 2*
Number of rooms: 80
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