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Candlewood Suites Austin N-Cedar Park

2.0 of 5 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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Candlewood Suites Austin N-Cedar Park
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Candlewood Suites Austin N-Cedar Park
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74 reviews from our community

Traveler rating
    59
    11
    3
    1
    0
See reviews for
26
7
12
21
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (7)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (10)
All months
San Jose, Costa Rica
1 review
5 of 5 stars Reviewed 5 weeks ago

Our family stayed 3 months here. Two adults first, then two more and two toddlers. Thank you: Colleen, Randee, and Pam for your talent to deal with anything we would come to the reception for; Chuck for the working infrastructure; Don for putting together and leading such a wonderful team; the housekeeping people for everything always clean and orderly; everybody... More

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Guest First of all thank you for being part of the Candlewood family for 3 months. I was very pleased to read that you enjoyed your stay and even got to know the team members. Our goal is to provide each guest with the best stay possible, which is made easier when guests are extended stays. We are able... More

Miami
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 8, 2014

I spent two nights with my mom and we both really liked this charming little hotel. The rooms are very comfortable for extended stays. A nice kitchenette with all the amenities that you need. Everything was clean and the staff goes the extra mile to make you feel at home. It's close to some stores and restaurants. Even to a... More

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you for your review. It's always nice to know we have left our guests with a positive opinion of our property. We truly enjoy the people that cross our paths. It's so nice to hear that you found your stay with us a pleasurable one. We hope that you will choose our property every time you find yourself in... More

Austin, Texas
1 review
5 of 5 stars Reviewed August 21, 2014

This staff really know how to do things right. We were staying for an extended period of time with a young child after a sudden business transfer, stuck waiting for over a month on an apartment, and with no real knowledge of the area. Lets start at the desk - Pam and Colleen both had our daughters name memorized pronto.... More

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

We really enjoyed your family! Thank you so much for the great review. It's nice to know that we are able to have an impact on our guest's daily lives. We also really appreciate the information on how we can improve our property. We have added new access points to our internet and hopefully that will improve the service. Also,... More

Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

This hotel is within walking distance to a Target, Cinema, Hobby Lobby, Academy and quite a few restaurants. Although this was an extended stay that doesn't include an on-site pool, it didn't put a damper in our stay. We arrived at the beginning of July and first thing observing the room we noticed a half eaten Apple on top of... More

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Ms. Kait, I am happy to hear that your overall stay was a positive one. I do apologize for the problems you experienced and will address this with housekeeping. That level of cleanliness is unacceptable to our staff and uncommon. I appreciate you bringing that to our attention. Our housekeeping staff is excellent and it is always wonderful when a... More

Beaverton, OR
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

This was a very pleasant and quiet place to stay. I really appreciated the FREE onsite laundry facilities. The location of the hotel itself is ideal. It's suburban location meant that all possible necessities were a walk away at the mall across the street which also included groceries.

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generalmgr057, Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Thank you so much for your great review. We are so happy you were able to take advantage of the convenient shopping with in walking distance. We're so glad you enjoyed your stay and look forward to seeing you next time you're in the Cedar Park area. Sincerely, Pamela Polster Operations Manager More

Leander, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

A water leak forced us out of our home with our infant son and several pets. Due to insurance and contractor issues, what should have taken a week took over a month. Candlewood was so kind to us and made our stay as positive as possible. We especially loved their great pet policy! It is rare to find an affordable... More

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Ricoy Family Hopefully you are back in your home now and things are returning to normal. It was our pleasure getting to know your family while you were here for an extended stay period. We sincerely appreciated your business and the fact we were able to get to know such an awesome family. Best of luck on returning to... More

Arlington, Texas
2 reviews
2 of 5 stars Reviewed July 23, 2014

Upon arrival to our room, the a/c did not work and the room smelled horribly musty. I tried calling the front desk on both phones in the room and neither phone worked. I had to go back down to the main lobby and report our issues. The clerk came up to verify then asked us to come back downstairs with... More

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Denise First of all I want to apologize for the problems that you experienced when you arrived in your room regarding the a/c unit and the phones, which is totally unacceptable. With the a/c unit not working properly and the Texas heat this resulted in the musty smell. Had the phones been working properly you wouldn't have been inconvenienced by... More

1 review
5 of 5 stars Reviewed July 16, 2014

I was extremely pleased with the ammenities and cleanliness of my room. The staff was courteous, helpful and welcoming. I needed an extra pillow and was gladly given one. I will definitely stay with Candlewood again.

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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Dixie Thank you for staying with us while you were in the area. I was very pleased to read that you were extremely satisfied with the cleanliness of the room, amenities and the level of service provided by the front desk and staff. We sincerely appreciate your business and hope that you will stay with us again when in... More

Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 8, 2014

My husband spends weeks at hotels for his job so when I can I go and stay with him. This is a very nice hotel for extended stay guests. He's in a king room which is very spacious and nicely decorated. The hotel and rooms are super clean. The air conditioning works fabulous which is a major plus in Texas.... More

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Valued Guest, Thank you for taking the time to complete a review regarding your recent stay at the hotel. I was very pleased to read that you were completely satisfied with the amenities, cleanliness of the room and the level of service provided by the staff. We know that our guests have many choices of hotels to chose from... More

Houston
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 7, 2014

I loved this centrally located hotel for shopping and general sight seeing in Austin. No, it's not in the middle of the whole 6th street experience. It's on the North side of Austin but everything convenient is close by. Staff was super friendly and helped with anything I needed. Free wi-fi a plus. It was very inexpensive!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review

Dear Guest First of all thank you for staying with us on your recent visit to the area. I was pleased to read that you were happy with the location of the hotel, rooms and friendly staff. Our goal is to provide the best customer service possible to ensure each guest has a awesome stay. Also, thank you for taking... More

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Additional Information about Candlewood Suites Austin N-Cedar Park

Address: 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
Phone Number:
Location: United States > Texas > Cedar Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Austin N-Cedar Park 2*
Number of rooms: 80
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