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Inn of Carthage

2332 Se Loop, Carthage, TX 75633-3162 (Formerly BEST WESTERN Inn Of Carthage)
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Inn of Carthage
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Inn of Carthage
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33 reviews from our community

Traveler rating
    15
    10
    2
    2
    4
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15
4
4
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (6)
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texarkana, United States
1 review
4 of 5 stars Reviewed February 9, 2015

very good for the price mine was business but it was for school, I was in the middle of moving and could not get electricity turned on until Tuesday so I chose here to stay. The staff really worked with me on everything my class started at 8 and ended at 12. I would recommend this hotel

Review collected in partnership with Best Western

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for taking the time out of your busy schedule to give us your feedback on your most recent stay with us. We are delighted to know that you enjoyed your stay with us. My staff and I work diligently to achieve customer satisfaction to its highest level and we very much appreciate your comments which were shared with my... More 

South Padre Island, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

The hotel located along a state highway. That was not a concern as the room was quite and well kept - A very pleasant surprise. We will be adding this location to one of our seasonal stops on our travels south for the winter.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for rating our property on your most recent stay with us. We appreciate your generous feedback and compliments. I will make sure to share your review with my team as they work diligently to make sure every guest's experience is a memorable one. Please come back later this year when we hope to have all of our guestroom renovations... More 

TYLER
1 review
5 of 5 stars Reviewed November 30, 2014

I stayed at this hotel to spend Thanksgiving and wedding anniversary with my husband who was working in the area, The room, which was a standard room was just short of suite quality. Everything was very nice and spacious.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for taking the time to review our property. My staff and I value your opinion and appreciate you staying with us. We are glad to know that you enjoyed your stay with us during the Thanksgiving holidays and we appreciate your pleasant and warm comments which were shared with my team. At the Best Western Inn of Carthage we... More 

Houston, Texas
1 review
5 of 5 stars Reviewed November 11, 2014

Both the check-in and check-out process was easy, quick with no problems. "Toni" provided excellent service, answering all questions during the check-out (10 Nov), that I asked. I did not get the name of the receptionist that provided our check-in process, on the evening of the 09th of November, but the service and info provided was also excellent. The rooms... More 

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

On behalf of myself and my team I thank-you for taking the time out of your busy schedule to give us a review on our property. Your feedback is very valuable to us and we greatly appreciate it! I am so glad that Maeghen who is our newest team member was able to check you in quickly while providing you... More 

United States
1 review
2 of 5 stars Reviewed November 6, 2014

Check-in was a joke. Double charged. Check-out said the problem was fixed. Credit card says otherwise. Breakfast was busy, granted, but the arrangement of the room was so cramped you couldn't get around to get anything.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for taking the time to give us a review regarding your most recent stay with us. I apologize for not meeting your expectations and for any inconvenience that we may have caused. It is our standard procedure to ask for a credit card for any incidentals when a reservation comes through a third party booking agency such as Hotels.com... More 

San Angelo, Texas, United States
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2014

The facility and service was above average expectations, but, attention to detail in the breakfast area, staff appearance and attitude toward service would have complemented a more wholesome experience for me and my family. Nonetheless, I do recommend a stay at this facility for future travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank you for taking the time for completing a review of our hotel and giving us your comments and concerns. On behalf of my team and myself I apologize for not meeting your standards during your most recent stay with us. I would like to assure you that I have reviewed your comments with my team and we are working... More 

San Jose, California, United States
1 review
5 of 5 stars Reviewed October 12, 2014

My wife and I traveled to Carthage for my brother's last few days and memorial service. We needed a place to stay for two or three nights, and determined that the Best Western had very good rates. The desk clerk volunteered that we could qualify for the senior discount also, which made the rate excellent. They provided us with a... More 

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for your comments regarding your most recent stay with us. Your comments were shared with my team who were delighted to have you stay with us. We strive to take care of our many valued guests with superior customer care and service and I hope that we surely did. Please visit us again when all of our renovations are... More 

Shreveport
1 review
5 of 5 stars Reviewed September 10, 2014

Very well kept and great price. Very comfortable room. Staff was very friendly and helpfull. Had a good selection on the morning breakfast buffet. Was a pleasant surprise and raised my expectations for future stays in the area.

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for your comments regarding your recent stay with us. My team and I strive to serve all of our guests with superior customer service and we hope that we met your needs. Your business means alot to us and we hope to see you again when our renovations are complete. We are hoping to have our lobby and all... More 

Cincinnati, Ohio
Top Contributor
91 reviews 91 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 25, 2014

They were in the middle of remodeling and having the outside painted. Looked like the room had recently been painted and got new carpet. There isn't a lot of anything in Carthage Texas it appeared There were some gas stations nearby and one restaurant I believe. There were not many places to eat at all nearby. When we first got... More 

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Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for your most recent comments about our hotel. I apologize for our little bouncy friends(crickets) that appeared everywhere in sight. Unfortunately, August is cricket season in Carthage and there's literally much we can do about getting rid of them other than having the property and guest rooms sprayed to slow down the activity of them. Yes, we are currently... More 

Conroe
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 26, 2014

Room was large & included a whirlpool bath which unfortunately did not work but you could soak in it. Bed was comfortable, room had nice furniture, wireless performed flawlessly. Breakfast was very good, great selections.

Review collected in partnership with Best Western

Was this review helpful? Yes
Indra D, General Manager at Inn of Carthage, responded to this review

Thank-you for your great comments regarding your most recent stay with us. My team and I strive to provide our guests with superior customer service at all times. We are glad you enjoyed your stay. We having started renovations to the exterior of the property and will continue to the lobby and breakfast bar and finally to the guest rooms.... More 

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