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Holiday Inn Express & Suites Carthage

2.5 of 5
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2295 SE Loop, Carthage, TX 75633
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Holiday Inn Express & Suites Carthage
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Ranked #1 of 7 Hotels in Carthage
A recent review
5 of 5 stars Reviewed March 5, 2015
White_Kong Hoover, Alabama
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40 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hoover, Alabama
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

The rooms are clean, the service is friendly, the water is hot. They have a nice hot breakfast selection. Biscuits and gravy, cinnamon rolls and pancakes every day. The clerk at the front has greeted me with a smile every time I've passed through the lobby. The wi-fi is much faster than many places I've stayed, and good enough to... More 

Was this review helpful? Yes
HIE-Carthage, Director of Sales at Holiday Inn Express & Suites Carthage, responded to this review

White_Kong, (What a good user name) Thanks so much for the kind words and 5 star review! We are so glad that you enjoyed your stay with us and look forward to putting you up again in the future! -Eric Front Desk More 

Hardy, Arkansas
Top Contributor
80 reviews 80 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 11, 2015

Great staff...very friendly at check-in and check-out! I used points for two rooms and they went out of their way to recognize club status and make our stay comfortable. Rooms very comfortable and clean with all the usual amenities. Breakfast was good...the usual Holiday Inn Express breakfast items, but plenty of bananas that were good, and the yummy cinnamon rolls... More 

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arkansas
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stop on the way to Galveston. Beds very comfortable. Everyone was friendly. Good breakfast. Shower was good. Didn't get to spend alot of time there but if ever in the area again will stay. Thanks for the good night's rest Holiday Inn!

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 19, 2014

Very lovely welcome, and the staff went above and beyond to held us enjoy our stay. Rooms are good quality as you would expect and kept clean and tidy every day! When I'm back in the area it will be my must stay place!

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Buna, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Excellent service! The staff went above and beyond to make us feel welcome. I was impressed at check-in. The hotel was very clean, and it was offered a bottle of water. We were dropping our son off at college, so I really appreciated how welcome they made us feel. We will definitely be staying here again!

Was this review helpful? Yes 1
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear DMJK8, I am so proud that you enjoyed your stay here with us at the Holiday Inn Express in Carthage Texas. We do strive hard for customer satisfaction and we are very excited to see our accomplishments. We hope to serve you again soon. More 

1 review
5 of 5 stars Reviewed August 20, 2014

Had to make a quick business trip to Carthage and was able to book a room with the actual hotel instead of the 1-800 number. It was great having questions answered that the regular reservation service could have never agreed for me. I had to make two or more special requests when I arrived and was shocked that every thing... More 

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Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Steven Donna L, Thank you for taking the time to write a positive review for our hotel, we are so glad that you had such a great stay here with us at the Holiday Inn in Carthage Texas. Dillian is one of our new team members and he is great with our guest. Again thank you More 

Texas
Top Contributor
91 reviews 91 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 14, 2014

Very nice property, easy to get to, quick check in. Really... no complaints about property at all. Super clean, usual breakfast at an HI. Our major problem is that we had saved our points to use this trip and was looking forward to a king bed to rest in. That is all we ever get when traveling. When we get... More 

Was this review helpful? Yes 2
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Thanks so much for the review and the feedback. The management does agree that with the one nightstand the extra space on a second nightstand does come hand and has virtual to equal substitution. This was the result of an unforeseen situation at the hotel which created a few of the King rooms to become out of order. I would... More 

Little Rock, Arkansas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

My Grandson and I were going home from a Scuba diving trip. Home was 10 hours away. We drove as far as we could and needed to stop and rest. We were in the middle of no where at 10:30pm, Carthage,TX. We called the Holliday Inn Express and asked if they had a room available. They did, we drove over... More 

Was this review helpful? Yes
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Sheery W, Thank you for the positive review we greatly appreciate the feedback. I am so proud that you and your son had an amazing stay here at the Holiday Inn Express in Carthage Tx. I hope that you will come through our area again so we can give your another memorable experience. I think it is awesome about... More 

Dothan, Alabama
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 8, 2014

Clean rooms, nice staff, and very kid friendly. I cannot say enough about this hotel. There is a grilling pavilion on site that we took full advantage of our entire stay. The pool is fully stocked with floats and kiddie toys. The General Manager, Mr Patel is VERY involved in his property and made us feel super welcome. When checking... More 

Was this review helpful? Yes 2
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Buffy W, Thank you so much for the awesome review, we really do appreciate it and all the enthusiasm that you showed. Our General Manager is pretty awesome he is a very good coach for the team members. He loves the hospitality industry and he has taught us all well. Thanks again for the great review. We hope to... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

The front desk personnel always make me glad I stop here. Always ready to point you in the right direction, offer advice on local attractions and basically help you in any way they can. I stay for the customer service, it's hard yo find that now a days.

Was this review helpful? Yes 1
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Tinatigers, Thank you so much for the positive review. We always want to please our guest and make their stay a memorable one. Our team members are well trained in hospitality but being in the south I think that it comes natural. We hope to see you again soon Thank You Debra H More 

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