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All 7 Carthage hotels

Holiday Inn Express & Suites Carthage

2.5 of 5 Hotel   |   2295 SE Loop, Carthage, TX 75633
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Ranked #1 of 7 Hotels in Carthage
A recent review
5 of 5 stars reviewed 1 week ago
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37 reviews from our community

Traveler rating
    33
    4
    0
    0
    0
See reviews for
9
10
2
9
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Very lovely welcome, and the staff went above and beyond to held us enjoy our stay. Rooms are good quality as you would expect and kept clean and tidy every day! When I'm back in the area it will be my must stay place!

Was this review helpful? Yes
Buna, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Excellent service! The staff went above and beyond to make us feel welcome. I was impressed at check-in. The hotel was very clean, and it was offered a bottle of water. We were dropping our son off at college, so I really appreciated how welcome they made us feel. We will definitely be staying here again!

Was this review helpful? Yes 1
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear DMJK8, I am so proud that you enjoyed your stay here with us at the Holiday Inn Express in Carthage Texas. We do strive hard for customer satisfaction and we are very excited to see our accomplishments. We hope to serve you again soon. More

1 review
5 of 5 stars Reviewed August 20, 2014

Had to make a quick business trip to Carthage and was able to book a room with the actual hotel instead of the 1-800 number. It was great having questions answered that the regular reservation service could have never agreed for me. I had to make two or more special requests when I arrived and was shocked that every thing... More

Was this review helpful? Yes
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Steven Donna L, Thank you for taking the time to write a positive review for our hotel, we are so glad that you had such a great stay here with us at the Holiday Inn in Carthage Texas. Dillian is one of our new team members and he is great with our guest. Again thank you More

Texas
Top Contributor
83 reviews 83 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 14, 2014

Very nice property, easy to get to, quick check in. Really... no complaints about property at all. Super clean, usual breakfast at an HI. Our major problem is that we had saved our points to use this trip and was looking forward to a king bed to rest in. That is all we ever get when traveling. When we get... More

Was this review helpful? Yes 2
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Thanks so much for the review and the feedback. The management does agree that with the one nightstand the extra space on a second nightstand does come hand and has virtual to equal substitution. This was the result of an unforeseen situation at the hotel which created a few of the King rooms to become out of order. I would... More

Little Rock, Arkansas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

My Grandson and I were going home from a Scuba diving trip. Home was 10 hours away. We drove as far as we could and needed to stop and rest. We were in the middle of no where at 10:30pm, Carthage,TX. We called the Holliday Inn Express and asked if they had a room available. They did, we drove over... More

Was this review helpful? Yes
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Sheery W, Thank you for the positive review we greatly appreciate the feedback. I am so proud that you and your son had an amazing stay here at the Holiday Inn Express in Carthage Tx. I hope that you will come through our area again so we can give your another memorable experience. I think it is awesome about... More

Dothan, Alabama
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 8, 2014

Clean rooms, nice staff, and very kid friendly. I cannot say enough about this hotel. There is a grilling pavilion on site that we took full advantage of our entire stay. The pool is fully stocked with floats and kiddie toys. The General Manager, Mr Patel is VERY involved in his property and made us feel super welcome. When checking... More

Was this review helpful? Yes 2
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Buffy W, Thank you so much for the awesome review, we really do appreciate it and all the enthusiasm that you showed. Our General Manager is pretty awesome he is a very good coach for the team members. He loves the hospitality industry and he has taught us all well. Thanks again for the great review. We hope to... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014 via mobile

The front desk personnel always make me glad I stop here. Always ready to point you in the right direction, offer advice on local attractions and basically help you in any way they can. I stay for the customer service, it's hard yo find that now a days.

Was this review helpful? Yes 1
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear Tinatigers, Thank you so much for the positive review. We always want to please our guest and make their stay a memorable one. Our team members are well trained in hospitality but being in the south I think that it comes natural. We hope to see you again soon Thank You Debra H More

Dresden, Tennessee
1 review
5 of 5 stars Reviewed June 4, 2014 via mobile

Staff does an amazing job helping guests with anything they could need. Hotel is always clean and breakfast is always good. Feels as close to home as possible without being home. I have stayed here on many business trips. I love it because I always know what I can expect.

Was this review helpful? Yes
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear OKC-Math Man, Thank you so much for your kind words, we really appreciate the feedback it is very important so we can continue to stay consistent. All the team members here do a really great job. We can only hope that the other guest feel the same way. If you are ever in the area again please stop by... More

Portage, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

We stayed here one night on our way to the coast. The woman that checked us in was so very helpful. She mapped out a route for many places to eat for us and gave us her phone number in case we got lost. It was late evening and we had never been in that area. The room, breakfast, everything... More

Was this review helpful? Yes 1
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Thank you so much for the review, I was pleased to hear that you enjoyed your stay here with us at the Holiday Inn Express in Carthage,Texas. We hope your travels bring you to Carthage again soon. Thank You Debra H More

Beaumont, Texas
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 31, 2014

I know there is a 200 minimum word count for a review. But I'm stretching this one out. There are not many places to stay in Carthage, if you like nicer hotels with good breakfast, this is really the only option! On the better side of Holiday Inn's that I have stayed in.

Was this review helpful? Yes 2
Debra H, Manager at Holiday Inn Express & Suites Carthage, responded to this review

Dear TommyF387, Thank you for taking the time to write a review for our hotel we do appreciate it. We also hope to have the pleasure of serving you again in the future. Holiday Inn Express Staff More

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Additional Information about Holiday Inn Express & Suites Carthage

Address: 2295 SE Loop, Carthage, TX 75633
Phone Number:
Location: United States > Texas > Carthage
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Carthage 2.5*
Number of rooms: 69
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34 photos of this hotel

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