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BEST WESTERN Palo Duro Canyon Inn & Suites

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2801 4th Avenue, Canyon, TX 79015
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BEST WESTERN Palo Duro Canyon Inn & Suites
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BEST WESTERN Palo Duro Canyon Inn & Suites
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248 Reviews from our TripAdvisor Community

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Traveler rating
    141
    69
    21
    8
    9
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105
77
8
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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double oak , tx, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

so convenient to Palo Duro Canyon. Clean, very comfortable and reasonable in price. breakfast had great variety and quality with exception of overdone eggs. The Texas shaped waffle was cute and tasty.

Review collected in partnership with Best Western

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dfw
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed at the hotel for one night visiting Palo Duro Canyon. Very comfy stay, friendly and efficient staff. Would definitely stay there again. Check-in staff gave good advice about visiting the canyon. The breakfast was well laid out and hygienic with several items being individually wrapped - rarely see this in other hotels.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Houston, Texas, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice, Clean, good breakfast, excellent staff. lots of free parking on a quiet street but with some restaraunts around. Car service center not far away- had a new tire put on. Palo Duro canyon was beautiful and worth making the side trip for. Dog friendly. Property was clean and breakfast had nice food including waffles and some meats. Staff was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

We highly appreciate your candid comments! We are so happy you loved to stay with us! We pride ourselves on maintaining high quality service and establishment! We look forward to serving you in the future and hope to be your main choice of hotel in our city! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Rooms not assessable-they adapt standard rooms when making reservation, it was promised to provide handicap showers and full facilities. When I arrived, the formatted a standard room to fit my needs. I was told they had no full accessible rooms available so I could not take a shower in an area with 97 plus temps.

Review collected in partnership with Best Western

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miss_hospitality, General Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

I would first like to apologize for not meeting your accommodation needs for your stay with us. You had booked the room online, but had not booked a handicap-accessible room, so we could not guarantee that room type for your stay. I noticed this discrepancies before you came in and sent you an email addressing this issue. In said email... More 

Texas
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 2 nights. Hotel is very, very clean and well maintained. Probably has the Best beds of any Best Western (or that type of hotel) I have been in. What really sets this hotel apart is the staff. Everyone from the front desk to the lady at the morning buffet breakfast is so very friendly and accommodating. There is a... More 

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Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

Thank you once again for your kind words and for taking the time for your online candid review! More 

Austin, texas
Level Contributor
172 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Even though I reserved a room that was prepaid and locked in, I was allowed to change the date of my visit with no problem. The staff was "bend over backwards" helpful! The suite was large, modern, clean, comfortable. The reason we were in Canyon was to go see "Texas" in its 50th anniversary year. The location of this hotel... More 

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

We are so proud to know that your felt our hotel was 4 stars on Service, Product and more! we could not be more proud as a team to know that you loved our best western! More 

Garland, Texas, Usa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The food, service and accommodations were excellent. The employees were great! Would highly recommend. We stayed here so we would be near Palo Duro Canyon. We were here two nights including a busy weekend (Friday night) and never had a problem. The staff was gracious, courteous and friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

Thank you for your candid comments!! We look forward to serving you again in the future! Have a wonderful day! More 

Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were just stopping over to see the canyon. The TEXAS show has such a draw that all the rooms were booked. Had we not had reservations, we would have had to keep driving. The beds were a sooo comfy! Only one thing that needs improved...a heated pool. The pool was well used by the grandchildren, but oh so cold!... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

We are so glad you enjoyed our comfy beds! we always use the best of the best for our guests! More 

Dallas, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were so happy to stay in this hotel! I've traveled a lot over the years and I think this is the best place I've stayed aside from Walt Disney World! The room was spotless, fresh, and pretty. The front desk and breakfast buffet staff were all so nice and attentive. We stayed two nights in July and were very... More 

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

We are so glad you enjoyed our breakfast which has a very wide variety of items! thank you for taking the time in leaving us your candid comments! More 

Dallas, Texas
Level Contributor
299 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Best Western was convenient to Palo Duro Canyon, the breakfast (6-9 am) was good, and the rooms were nice. Check-in took some time due to staff miscommunication, but overall this was a good place. Price was very reasonable.

Was this review helpful? Yes 1
Guest_relations2k, Guest Relations Manager at BEST WESTERN Palo Duro Canyon Inn & Suites, responded to this review

We are so glad you enjoyed our breakfast which has a very wide variety of items! thank you for taking the time in leaving us your candid comments! More 

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