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Quality Inn & Suites Canton

2.0 of 5
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2406 N Trade Days Blvd, Canton, TX 75103 (Formerly Comfort Inn & Suites)
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Quality Inn & Suites Canton
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Ranked #3 of 6 Hotels in Canton
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34 reviews from our community

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    12
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Dallas, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel on more than one occasion and have never been disappointed. The staff are always helpful nice and always smiling. If they can go the extra mile to make your stay better then they give it their best try and ussually succeed. The large breakfast is very tasty and these girls pull double duty keeping... More 

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Temple, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Quality Inn during the Canton Trade Days. This was a bad experience. The rooms were old and worn, and the walls were so thin that the guest in the room next to us kept her awake snoring. The coffee table was chipped and the grounds were overgrown with tall grass that should have... More 

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sunny d, Manager at Quality Inn & Suites Canton, responded to this review

Thank you for taking time and letting us know the issues you had. We strive for excellent customer service and hospitality. We are very sorry that your stay wasn't very pleasant.We will use your comments to better improve our service. If there is anything else we can do for you in future, do let us know. Hope to see you... More 

England
Top Contributor
63 reviews 63 reviews
30 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not bad value for money, clean and tidy but in need of updating. Manager Sanjay is very helpful, he is fairly new here and I think he is trying to improve the overall standards and image. All in all, a reasonable one night stopover, I will report again if breakfast is not as expected.

Was this review helpful? Yes
sunny d, Manager at Quality Inn & Suites Canton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Brookfield, Illinois
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 14, 2015

booked the room , wanted 2 days... had to call hotel direct... rates changed, also CANCELLATION policy went from 4 pm day of stay to 5 days PRIOR to your stay.... so we HAD to stay the extra day even tho we wanted to leave after first night. man in next room kept hitting the kids in his room he... More 

Was this review helpful? Yes 1
sunny d, Manager at Quality Inn & Suites Canton, responded to this review

Thank you for staying with us during Canton Trade Days. Yes Cancellation policy during Canton Trade Days is 5 days prior to check in date and any other days is 4pm. You did call front desk about next door noise and i went and talk to guest about noise but guest was not hitting Kids. You room was Non smoking... More 

Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 3, 2014

Trade Days weekend? Look no further! This is the only place to stay when your visiting in Canton. Rooms are clean and staff are friendly! Thanks for great service! Satisfied Choice Elite Diamond Member

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sunny d, Manager at Quality Inn & Suites Canton, responded to this review

Hello, The #1 place to stay in Canton” WOW Thank you...Thank You...Thank You. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It... More 

Kingston, Ok
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 3, 2014

Very friendly staff at check-in. The beds are comfortable and the rooms and baths clean. We stay here frequently before or after First Monday Trade Days. The price is affordable. Breakfast isok;they have added fruit and some sweets. The hotel accepts pets which is imperative for us. The price for pet is $15.00. We will continue to stay with Quality... More 

Was this review helpful? Yes
sunny d, Manager at Quality Inn & Suites Canton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Top Contributor
53 reviews 53 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed November 12, 2014

Comfortable beds, plenty of parking. Clean common areas. Didn't make it to breakfast. Didn't find a shower floor towel and was only provided with 2 bath towels. I personally use 2 on my own. Jacuzzi and pool area looked nice. It worked for what we needed it. Would stay again if needed.

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sunny d, Manager at Quality Inn & Suites Canton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am sorry to hear you didn't make it to Breakfast.Our Brekfast time is monday through Friday 6Am to 9Am & Saturday and Sunday 7Am to 10Am. I am aslo sorry about missing floor towel in your room. Thank you again for... More 

College Station, Texas
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 30, 2014

We have stayed at this hotel several times & never had any issues. I have major issues with my back/neck, so it's important to stay at a hotel with a good mattress & I always wake up refreshed. The lady who checked us in was very nice & accommodating. We always stay in room 110 which is a jacuzzi room.... More 

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sunny d, General Manager at Quality Inn & Suites Canton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Houston, Texas
Contributor
15 reviews 15 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 7, 2014

Overall my husband and I had a decent stay - even on Trade Days weekend it was around $100 per night and the property was decent. Not luxury by any means, but none of the motels in Canton are and many are much worse than this so we were satisfied. Good: -Check-in was fast and friendly -Pool area was very... More 

Was this review helpful? Yes 2
sunny d, Guest Relations Manager at Quality Inn & Suites Canton, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. We appreciate the compliments and the comments regarding areas where can improve. Thank you for your feedback. More 

Louisiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed January 5, 2014

Started with checkin. Live in clerk immediately started complaining about Expedia (reservation booked through them). We had booked non smoking and he had none available. He claimed that this was Expedia's fault repeatedly even though I had not made an issue of this.. Wifi did not work. TV had a snowy reception. Called front desk multiple times but they did... More 

Was this review helpful? Yes 3
sunny d, Guest Relations Manager at Quality Inn & Suites Canton, responded to this review

We are deeply troubled to hear that your experience with us was not at all a pleasant one. We apologize for the inconvenience it has caused you. Please know that we will meticulously check the concerns you raised so that we may impose prompt corrective measures. Rest assured that your reviews pertaining to the cleanliness and sanitation, the lack of... More 

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