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All 8 Burleson hotels

Holiday Inn Express-Burleson

2.5 of 5 Hotel   |   13250 Jake Court, Burleson, TX 76028
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82%
Ranked #3 of 8 hotels in Burleson
A recent review
3 of 5 stars Reviewed June 11, 2014
Roger G Prescott, Arizona
  • Overview
  • Reviews (34)
  • Photos (27)
  • Amenities
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  • Room tips (9)
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34 people have reviewed this hotel

Traveler rating
    18
    9
    3
    3
    1
See reviews for
15
4
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Was in town for training class and was placed in the hotel by recommendation. As I entered the room all seemed well. Internet access was unavailable. I notified the front desk who had me call an outside company to fix the issue. After five hours I received a call back, now 1130 pm, to inform me that they were going... More

Was this review helpful? Yes 1
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

I am so sorry to hear that your stay was less than what you expected. I do recall that you had an issue with the internet service through your cell phone. And, that you were directed to the company the hotel uses for connectivity. Again, I am sorry that you were unsatisfied with the results. When the company that paid... More

Prescott, Arizona
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2014

I just finished a 10 day road trip with my granddaughter. This hotel is the only HIE that smelled like an ashtray. If you are a smoker this is the HIE for you. The other HIE's were smoke free or they separated smokers and non-smokers by floor. Other than the ashtray smell, the hotel was fine.

Was this review helpful? Yes 2
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you for your feedback. Any guest concern, is always a priority. However, I wish you had brought this to my attention, as we could have moved you to another floor. In our market, there is a demand for smoking rooms. Therefore, we have dedicated a handful of smoking rooms, all the way down at the end of the corridor... More

Syracuse, Indiana
1 review
5 of 5 stars Reviewed June 10, 2014

It seemed like maybe it was an older hotel, but very clean, friendly staff, great hot continental breakfast. Large pool area, hot tub, great kid area, game room, exercise room. We only stayed one night, but was comfortable and quiet.

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for the compliments. We want all of our guest's to have the very best possible experience. You should always feel comfortable and safe, in a clean environment,, anytime you are away from home. More

Magnolia, Arkansas
Top Contributor
147 reviews 147 reviews
32 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed May 30, 2014

This hotel has the widest hallways we've seen! Strange to start the review off with that comment but it really stood out. This is your typical HIE that you expect; clean, decent breakfast, and good staff. The a/c units really need to be updated though as the only glaring negative.

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you for the kind words. Our staff works very hard and takes great pride in their work. I will be sure to share your review in our next stand up meeting. And, thank you for the feedback on the A/C units. We will address that with the maintenance team, as well. Hope to see you soon!!! More

Pearland, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2014

We stayed here recently while we were visiting family. We stayed in a king size room on the first floor near the lobby and elevator, and although that sounds like a bad mix the room we were in was relatively quiet. Large bathroom with a good working shower, and a clean and comfortable bed. They do offer a small breakfast... More

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for the kind review. We really do try to make all of our guest's feel as comfortable as possible. And, we are glad to hear that you found the surrounding area and restaurants welcoming, as well. We hope to see you soon!! More

Antlers, Oklahoma, Usa
Contributor
14 reviews 14 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 3, 2014

We stayed here for the first time last night. It was very clean and comfortable. The breakfast is good. They had biscuits, sausage gravy, bacon, scrambled eggs, pancakes, patries, toast, cereal, juices, coffee. ect. They kept it hot and stocked. Indoor pool with hot tub nice but it was a little cold. (The kids didn't seem to mind though) Rooms... More

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

We are so glad that you enjoyed your stay with us!! And, we really appreciate all of the kind words. While our indoor pool is not heated, the enclosure is climate controlled. So, the water temp stays the same year around. And, you are right....the kiddos never mind it!! We are looking forward to seeing you again soon!! More

Houston, Texas
Top Contributor
53 reviews 53 reviews
11 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 31, 2014

This is my favorite holiday inn to stay in when we travel to or from home. The staff here always make us feel at home by welcoming us in and giving their best hospitality to each customer who walks in the door. The staff is courteous, friendly and efficient. The hotel is always clean, the beds are great and the... More

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for the recognition! We truly value our Guest's experience. It means a lot to us, to know that we make you feel at home....when you are away from home. Hope to see you soon! More

Central Texas
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 4, 2014

This HIE location is a keeper. Texas-friendly desk staff, spotless and well-kept rooms, comfortable beds, stocked breakfast items with friendly service, and a better price than comparable hotels in the area guarantee we will return. We have family in the area and have tried a few other hotels. This one is a winner. It is also within close walking distance... More

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for the great review! I will be sure to share it with the entire staff. We truly value our guests and their feedback. And, we always want you to feel welcome and comfortable...just like you are part of our family. We hope to see y'all soon........Happy New Year! More

Newton, Kansas
Top Contributor
102 reviews 102 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 21, 2013

Stopped here on our way through the area, one night stay. It was very clean and comfortable. The breakfast was very good with some variety. Staff was friendly. I really had nothing to complain about and would stay at this hotel again.

Was this review helpful? Yes 1
Pasadena, Texas
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 13, 2013

Good things: great location, near Hugely Hospital, which was important. Was able to get a discounted rate connected with hospital visit. Very clean. Evening social hour wasvery nice, staff helpful. Not so good:Were not able to get into our room until after 4 PM, and traveled with a very tired senior who needed to rest before heading to hospital. What... More

Was this review helpful? Yes 1
CaraBurleson, Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for your feedback. It is greatly appreciated. I am truly sorry for the delay in getting into your room as all our rooms are usually ready by 3pm. I was not aware of this delay but will definitely inquire about it. True we do have 10 smoking rooms on the 3rd floor on one end and... More

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Additional Information about Holiday Inn Express-Burleson

Address: 13250 Jake Court, Burleson, TX 76028
Phone Number:
Location: United States > Texas > Burleson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express-Burleson 2.5*
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Also Known As:
Holiday Inn Express-Burleson Hotel Burleson
Holiday Inn Burleson
Burleson Holiday Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Express & Suites Burleson makes a commitment to provide you a clean, comfortable guest room. We are minutes from DFW Airport, Texas Motor Speedway, Texas Stadium, Six Flags, the Ballpark of Arlington, Kinkade Art Gallery and much more. Whether you are visiting the Burleson area for business or pleasure our priority is to accommodate your every need for a relaxing, entertaining and productive stay at our hotel. Our guest rooms will make all travelers feel right at home. Each room features soothing natural textiles and rich wood furnishings. Our beds provide comfort, support and luxury, allowing a wonderful slumber. Our spacious and stylish guest rooms include all the necessities for an unforgettable stay. Each room, as well as our lobby area, is equipped with free WI-FI. Our free hot breakfast is served from 6-10 every morning. Our manager's reception every Tuesday/Thursday from 5-7 pm for all guests, allows you to easily unwind and relax in the evening. Our meeting facilities include flexible space designed in sumptuous jewel tones with the latest in conferencing technologies for up to 65 persons for a seated dinner. Release the day s stress in our fitness center, indoor pool or hot tub. Indulge yourself in the unparalleled comfort we offer and where first class service is a norm rather than an exception. We offer all the possibilities for family getaways, romantic escapades and business meetings. Holiday Inn Express & Suites-Burleson has the perfect solution for you. ... more   less 
Number of rooms
74

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