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Holiday Inn Express-Burleson

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13250 Jake Court, Burleson, TX 76028
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1 room 1 guest
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Holiday Inn Express-Burleson
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42 Reviews from our TripAdvisor Community

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Traveler rating
    21
    14
    4
    2
    1
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16
8
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 22, 2015

We made a pit stop here on our way to San Antonio. Was a decent stay. Nice room and your typical breakfast to get ya goin. Front desk people were very nice and helpful. Overall was a good place to stop after a long day of driving. Fyi: photos that were uploaded and titled 'loud, noisy, and overpriced' were not... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you for the kind words. We are all so pleased that you and your family enjoyed your stay with us. And, we hope you stop in again, and stay with us, on your next road trip through Texas!! More 

Cedar Park, Texas
1 review
5 of 5 stars Reviewed July 16, 2015

I was greeted by the assistant general, Nancy, with a big smile and a welcoming Hello Sir. She immediately asked how she could assist me. After identifying myself she accessed the computer and determined that there was a problem with the reservation. My company had booked the room for the wrong night and had failed to send a credit card... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

We love our Nancy!! She truly is amazing. Thank you for recognizing her. She is a shining example of professionalism and a great role model for the other employees! More 

Manor, Texas
Level Contributor
8 reviews
5 of 5 stars Reviewed April 18, 2015

Let me just say how absolutely perfect this hotel is. It is right off of 35w behind Cracker Barrel, so very simple to find. My husband was able to check us in within 10 minutes and we then went to our room. Wow! The ceilings are so high and we love the size of this room. 2 queens, comes with... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for the kind words. We are very happy that you and your family enjoyed your stay, as well as, the convenient location of the hotel to great restaurants and shopping. I will share your feedback with the staff. We work really hard to make sure our guest's have a pleasant experience. And, they always enjoy hearing... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

My husband and I were staying in Burleson for a funeral and this hotel was excellent. I have nothing negative to say at all. The room was very spacious, clean and accomodating. The staff was friendly and helpful. The free "hot" breakfast was delicious, well prepared and presented. The room included free wifi. The location was great also being right... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much! We are very happy that you and your husband enjoyed your stay with us. Our staff takes great pride in going the extra mile to make sure that all of our guests have the best experience possible. We hope to see you again soon!! More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

This was the third time I had stayed in this hotel but this time I had taken my wife with me. As usual the hotel was well run, the room was clean and the staff we had to deal with were all very helpful. As a bonus the hotel lays on a glass of wine or a beer along with... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you so much for the kind words. We always want our guests to feel as if this were their "home away from home"! We hope to see you again soon. More 

Rockford, Minnesota
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 30, 2014 via mobile

Getting to it can be a challenge, but worth it. You see it from the freeway but odd how one gets to it. Very clean. Lots of restaurants and stores in the vicinity. Breakfast was typical Holiday Inn Express - nothing sensational. The attendant kept everything filled. The biggest problem with HIE is that the English muffins, bagels, etc. are... More 

Was this review helpful? Yes 1
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you for your feedback. It is very important for us to know what our guest's love, as well as, what they feel we need to improve on. Every detail must be attended to in order to make your Holiday Inn experience be the best that it can be, Thanks again! More 

colleyville
Level Contributor
223 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed October 26, 2014

We stayed one night after a party in the area. The hotel has easy on and off access off I-35. There are numerous restaurants nearby; we commonly refer to it as restaurant row. It was a newer looking clean property with plenty of free parking. The desk staff was efficient and friendly. The room was clean and well laid out... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you for the kind words. And, for the feedback on the quality of breakfast. Since your stay, we have updated our breakfast with some very tasty items. We hope to see you again soon! More 

Houston, Texas
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed August 19, 2014

Holiday Inn Express in Burleson is always a nice place to stay when we travel to the Fort Worth area. The staff is always very helpful. The rooms are always clean and fresh and their breakfast is always fresh. Good coffee. The other hotels in the area are good too. But we always prefer the quieter, friendly atmosphere here. We... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

That is always so nice to hear! We are very fortunate to have such a dedicated and wonderful staff, they truly enjoy what they do.....and, it shows! We look forward to having you back soon More 

Frost
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 10, 2014

We are Platinum Elite members with IHG and only stay at Holiday Inn but we will NEVER stay here again. We stayed here during a trip to a World Series where my son played baseball. It started when after playing ball in 104 degree temps he wanted to swim and we couldn't due to the room the pool is in... More 

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

I am very sorry to hear that you had a less than satisfactory experience. Our pool is enclosed, in a climate controlled room, the temperature remains the same 24/7. However, due to there being a World Series, our pool was full to capacity over that particular weekend, and there were multiple documented times that the front desk agent had to... More 

Prescott, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2014

I just finished a 10 day road trip with my granddaughter. This hotel is the only HIE that smelled like an ashtray. If you are a smoker this is the HIE for you. The other HIE's were smoke free or they separated smokers and non-smokers by floor. Other than the ashtray smell, the hotel was fine.

Was this review helpful? Yes
CaraBurleson, General Manager at Holiday Inn Express-Burleson, responded to this review

Thank you for your feedback. Any guest concern, is always a priority. However, I wish you had brought this to my attention, as we could have moved you to another floor. In our market, there is a demand for smoking rooms. Therefore, we have dedicated a handful of smoking rooms, all the way down at the end of the corridor... More 

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