The experience that I had & have in all 3 times that I have been here was the best that I have had ever. The workers are very polite & prompt on getting you checked in & making us happy & comfortable. I will always stay here when I return & also tell my friends & family that might travel... More

A group of 25 people stayed here for three nights. One of the reservations was "lost" and several others were wrong. When we complained, the manager of the hotel was incredibly rude. The rooms smell like smoke and/or perfume. The a/c did not worki in one room. The swimming pool was not even filled. Hands down, one of the worst... More

The room was not the cleanest, hotel lobby was hot and same with the room. Breakfast was slim picking, and that room was even hotter. Bed was hard.Not a good place to stay for the overly price it cost.

This Best Western is a great place to stay. The staff especially Mike Patel, delivered excellent customer service. The rooms were extremely clean, very comfortable, and well decorated. MIke assisted my elderly parents and made their stay very enjoyable.

Our group of weary backpackers seeking last minute shelter from an oncoming storm received a great deal and wonderful service from Robbie at Best Western in Buda. Two suites, extra towels and extra toiletries. I would definately plan to stay again if I am in the area. Thank you Robbie!

One of the four handicap parking spaces was covered and marked for private use for the general manager. Had to get out of bed to get some soap, so my wife could clean her contact lenses (NO soap in room). Room very dark (low wattage CFLs). Had to go to desk to get a do not distrube sign. Breakfast okay,... More

I stayed at this hotel on April 19th 2013 under reservation # 514197063. The room was supposed to be non-smoking. The room I was assigned was clearly a room that had been a smoking room and the odor were attempted to be masked by plug in room deodorizers. When I asked the clerk I was told that was the only... More

The rooms were clean but smelled heavily of a perfume covering cigarette smoke. The refrigerator did not work. The hot tub was gone, weight/exercise room locked and food poor. Very disappointed. Staff were not helpful and looked very much like they did not want to be at work.

Very clean rooms. The staff were very helpful and friendly. The rooms were very nice and we did not have any problems. There were three of us and we all had the same opinion. The only down side was I thought the breakfast was lacking. When we checked in they gave a glowing review of the breakfast, but that was... More