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Hampton Inn Brownwood

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1103 Riverside Drive, Brownwood, TX 76801
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Hampton Inn Brownwood
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Hampton Inn Brownwood
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120 Reviews from our TripAdvisor Community

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Traveler rating
    55
    43
    10
    6
    6
See reviews for
43
15
8
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
  • All months
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    (34)
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    (24)
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Lubbock, Texas
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night only. Clean hotel. Our room was clean but our air conditioner was so noisy we could hardly sleep. The breakfast was better than most hotels we have stayed in. We have a large boat and it was very hard to find a place in the parking lot to accommodate it. The staff was not... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank so much for your comments about your time spent at the Hampton Inn Hotel in Brownwood, Texas. We value you as our guest and appreciate your business. We hope you will consider us again if you return to the area. Once again Thank You! More 

Houston, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is a nice/small Hampton, pretty much in the center of town. Easy access to HPU, restaurants, and shopping. The rooms are clean and the staff is friendly. I was pleasantly surprised at how soundproof the rooms were. Overall a great stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thanks so much for staying at our Hampton Inn in Brownwood, Texas! We appreciate your business and hope you will choose us again in the very near future. And once again, Thank you! More 

Houston, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I have stayed at the Hampton Inn in Brownwood, TX twice now; both times the staff was very pleasant and helpful. During this last stay, the weather turned bad and the area received extremely heavy rains for the better part of 24 hours. The quiet little stream running behind the hotel became a raging river, and the parking area behind... More 

Review collected in partnership with Hampton

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Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for providing us with comments regarding your stay on such a Rainey night in Brownwood. We were truly happy that it went well and that our Guest remained Comfortable . We appreciate your business and look forward to having you stay with us again in the future. Thanks so much! More 

Dallas, Texas
Level Contributor
1,135 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
1 of 5 stars Reviewed June 27, 2015

Having spent a couple nights here I can say this hotel is dirty, old and poorly ran. The room itself was dirty, had to wash the hair off the walls in the shower. All of the corners of the rooms had build-up present. It's a sad day when you have to pay $170 for a dump. Staff is rather worthless,... More 

Was this review helpful? Yes 2
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for taking the time in providing your feedback regarding out Hotel. The team members work very hard to make our guest as comfortable and happy as possible. I would like to apologize on behalf of the Hotel and it's team for any problems that may have been experienced. More 

Plano, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed June 24, 2015

The Hampton Inn in Brownwood is nice and clean. I have stayed a few times there. This time the AC in the room was not cooling properly but by the time I figured it out, it was too late to do anything about it. The staff is nice but not overly friendly.

Review collected in partnership with Hampton

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Decatur, United States
1 review
5 of 5 stars Reviewed June 10, 2015

The hotel and our room were very nice and clean. The hotel staff were friendly, helpful and expedient. This hotel was a nonsmoking facility which was literally a breath of fresh air. It was a very pleasant experience. I will recommend this hotel to others.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thanks so much for your Great comments about the Hampton Inn in Brownwood, Texas! Our team works very hard to insure our guest comfort. We hope you will return in the very near future. And once again, Thank you for your kind words, we appreciate your business! More 

Abilene, Texas
2 reviews
5 of 5 stars Reviewed June 9, 2015

I stayed at the Hampton Inn in Brownwood again to see family. My room was clean and well appointed. The Bed was comfortable and I slept great! The staff treated me so good I will be back on my next visit.

Was this review helpful? Yes
Kansas City, Kansas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 3, 2015

Worst hotel experience in over 5 years. The front desk staff was not helpful at all. I booked a block for my wedding and I would never stay here again. Once you pay with your credit card they are done with you. One of my guests was told, that the area manager "did not have time to stand here all... More 

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for taking the time in providing your feedback regarding out Hotel. I am certainly disappointed the Wedding Group's stay was not all that it could have been. I would like to apologize on behalf of the Hotel and it's team for the problems that were experienced . The team members work very hard to make our guest as... More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 2, 2015

The place is not a great place to stay. Rooms have a old smell and I just felt dirty even sitting in the chair in my room. If you can stay at the Holiday Inn do so if you need to stay over in Brownwood.

Was this review helpful? Yes 2
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

I sincerely apologize for the issues that you experienced; our hotel works very hard to ensure the comfort and satisfaction of our guests and we are very sorry that we did not meet your expectations. Thank you for your comments. More 

Midland, United States
1 review
5 of 5 stars Reviewed May 18, 2015

Great hotel, rooms just as expected. Staff is VERY friendly and helpful. Breakfast was great, free Wifi was appreciated, and room was clean. Room (standard king) was very spacious, and high ceilings really helped to make the room feel even bigger. Plenty of parking, too.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thanks so much for the Great comments about our Hampton Inn in Brownwood, Texas! Our team works very hard to insure our guest comfort and it's so nice to hear these kind words. We appreciate your business and hope you will choose us again in the very near future. And once again, Thank you! More 

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