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Hampton Inn Brownwood

2.5 of 5 1103 Riverside Drive, Brownwood, TX 76801
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Certificate of Excellence 2014
Hampton Inn Brownwood
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Hampton Inn Brownwood
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102 reviews from our community

Traveler rating
    48
    36
    9
    7
    2
See reviews for
32
15
7
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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    (102)
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    (24)
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    (27)
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    (25)
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Brownwood, United States
1 review
2 of 5 stars Reviewed 1 week ago

The attitude of the staff at check-in was absolutely horrible. No mention of HHonors member was conveyed by the staff. The furniture in the room was old with gouges and peeling finish in the wooden furniture. Lampshades were old and torn. The matteress was of very poor quality which did not allow for a good night's sleep. I have been... More 

Review collected in partnership with Hampton

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Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for your comments. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. And Once again Thank You for your comments. More 

Ann Arbor, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

You get a room and breakfast. Do not ask for brand standards to be met, you will be dismissed. It's a shame, Hampton Inn has some great properties. Not here, my guess is they are steered away from standing behind the 100% guarantee, therefor also not held to any internal standards to make sure guests are satisfied. PM desk is... More 

Review collected in partnership with Hampton

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Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We Thank you for your comments. More 

College Station, Texas
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here while traveling on business in Brownwood. It's what I've come to expected from Hampton Inn properties: clean, comfortable and overall a good place to stay. The front desk was friendly, my room was clean, quiet and comfortable. Wifi worked good throughout the property. The manager's special was from 5:00-6:30 (during the week) and was well stocked with beer,... More 

Was this review helpful? Yes 1
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you so much for your great review for the Hampton Inn in Brownwood, Texas. We appreciate your business and hope you will stay with us again when you return to the area. Once again, Thank you Nancy Taylor More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I booked a block of rooms so that my family and I would have comfortable accommodations when we came to Brownwood for my grandfather's funeral. Manager Gwen Eaton was so gracious and made this an easy process during a difficult time. My family all remarked that they enjoyed their stay. Lovely rooms. Great breakfast for families. Gracious staff. You can... More 

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Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for sharing your comments regarding your recent stay at the Hampton Inn in Brownwood, Texas. We Greatly appreciate you staying with us. We hope to see you again next time you are in Brownwood, Texas. More 

Housotn, United States
1 review
4 of 5 stars Reviewed January 26, 2015

I stayed at the Hampton Inn in Brownwood Texas so I could visit the university there. The hotel itself was nice; clean,easily navigated, vending machines readily available. However, the I had to wait for 2 hours before I could check in. I ended up just switching rooms because the room I was promised had not yet been cleaned. They did... More 

Review collected in partnership with Hampton

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San Angelo, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 27, 2014

We loved everything about our stay at this Hampton. We met family and enjoyed our visit and accommodations. If we have another reason to be in Brownwood overnight we will certainly stay at this hotel.

Review collected in partnership with Hampton

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Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Nancy T, General Manager at Hampton Inn Brownwood, responded to this review, November 6, 2013 We want to Thank you for your business and your nice comments when you stayed at the Brownwood Hampton Inn. We appreciate your business and love having you here! We once again want to say Thank you for staying at the Hampton Inn Brownwood, Texas.... More 

HOUSTON, United States
1 review
4 of 5 stars Reviewed December 13, 2014

Hotel clean and well appointed. the location was very convenient to the area. Hotel staff was very friendly and went the extra mile to be helpful and make us feel welcome. Breakfast was hot and very good.

Review collected in partnership with Hampton

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Houston, Texas
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 23, 2014

The Hampton Inn in Brownwood is top notch. The rooms were clean, comfortable, and well furnished. The front desk service was outstanding. The morning breakfast offered a wide variety and was of outstanding quality. I appreciated the fresh bed linens each day and would definitely return. The only quirky thing was the tv remote control. You had to point it... More 

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Midland, United States
1 review
5 of 5 stars Reviewed November 3, 2014

We went to Brownwood for HPU's 125th Homecoming and stayed at the Hampton. Everything from our online check-in to the size of our room to the complimentary breakfast was outstanding! We will definitely stay at this Hampton again when we are in town.

Review collected in partnership with Hampton

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Top Contributor
50 reviews 50 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 21, 2014

We stayed here on a business trip it was a night for free we were visiting other sites on this trip the hotel is clean and the beds were comfy. My wife and I liked the breakfast a lot and the front desk staff was very kind and helpful. I will gladly stay here on my next visit to Brownwood.

Was this review helpful? Yes 1
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Additional Information about Hampton Inn Brownwood

Address: 1103 Riverside Drive, Brownwood, TX 76801
Phone Number:
Location: United States > Texas > Brownwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Brownwood 2.5*
Number of rooms: 56
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Also Known As:
Hampton Inn Brownwood Hotel Brownwood
Brownwood Hampton Inn

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