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Hampton Inn Brownwood

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1103 Riverside Drive, Brownwood, TX 76801
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Hampton Inn Brownwood
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117 Reviews from our TripAdvisor Community

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Traveler rating
    55
    40
    10
    6
    6
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41
15
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (117)
  • Mar-May only
    (34)
  • Jun-Aug only
    (33)
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    (24)
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Dallas, Texas
Level Contributor
1,066 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
1 of 5 stars Reviewed 1 week ago

Having spent a couple nights here I can say this hotel is dirty, old and poorly ran. The room itself was dirty, had to wash the hair off the walls in the shower. All of the corners of the rooms had build-up present. It's a sad day when you have to pay $170 for a dump. Staff is rather worthless,... More 

Was this review helpful? Yes 2
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for taking the time in providing your feedback regarding out Hotel. The team members work very hard to make our guest as comfortable and happy as possible. I would like to apologize on behalf of the Hotel and it's team for any problems that may have been experienced. More 

Plano, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Hampton Inn in Brownwood is nice and clean. I have stayed a few times there. This time the AC in the room was not cooling properly but by the time I figured it out, it was too late to do anything about it. The staff is nice but not overly friendly.

Review collected in partnership with Hampton

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Decatur, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel and our room were very nice and clean. The hotel staff were friendly, helpful and expedient. This hotel was a nonsmoking facility which was literally a breath of fresh air. It was a very pleasant experience. I will recommend this hotel to others.

Review collected in partnership with Hampton

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Abilene, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hampton Inn in Brownwood again to see family. My room was clean and well appointed. The Bed was comfortable and I slept great! The staff treated me so good I will be back on my next visit.

Was this review helpful? Yes
Kansas City, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Worst hotel experience in over 5 years. The front desk staff was not helpful at all. I booked a block for my wedding and I would never stay here again. Once you pay with your credit card they are done with you. One of my guests was told, that the area manager "did not have time to stand here all... More 

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for taking the time in providing your feedback regarding out Hotel. I am certainly disappointed the Wedding Group's stay was not all that it could have been. I would like to apologize on behalf of the Hotel and it's team for the problems that were experienced . The team members work very hard to make our guest as... More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The place is not a great place to stay. Rooms have a old smell and I just felt dirty even sitting in the chair in my room. If you can stay at the Holiday Inn do so if you need to stay over in Brownwood.

Was this review helpful? Yes 2
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

I sincerely apologize for the issues that you experienced; our hotel works very hard to ensure the comfort and satisfaction of our guests and we are very sorry that we did not meet your expectations. Thank you for your comments. More 

Midland, United States
1 review
5 of 5 stars Reviewed May 18, 2015

Great hotel, rooms just as expected. Staff is VERY friendly and helpful. Breakfast was great, free Wifi was appreciated, and room was clean. Room (standard king) was very spacious, and high ceilings really helped to make the room feel even bigger. Plenty of parking, too.

Review collected in partnership with Hampton

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thanks so much for the Great comments about our Hampton Inn in Brownwood, Texas! Our team works very hard to insure our guest comfort and it's so nice to hear these kind words. We appreciate your business and hope you will choose us again in the very near future. And once again, Thank you! More 

Keller, Texas, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 11, 2015

I was terribly disappointed with the room. Very over-priced, smelled bad, needs to be up-dated, not clean and noisy. The lobby was nice and the staff were very helpful. However, I will never stay at this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

Thank you for staying with us at the Hampton Inn in Brownwood, I am so very sorry for the inconveniences that you experienced while you were our guest here. We sincerely apologize. Thanks so much for your comments. More 

odessa, United States
2 reviews
5 of 5 stars Reviewed April 12, 2015

We've been staying at this motel for an Easter family reunion for eight years. They have always accommodated us and we can depend on the rooms being extremely clean and updated. The breakfast provided is plentiful with a great selection for any type of eater. One year my mother became very sick, it had snowed so we couldn't go to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Nancy T, General Manager at Hampton Inn Brownwood, responded to this review

It is so nice to hear these great comments about the Hampton Inn in Brownwood, Texas. Thank you for staying with us and we look forward to your next visit. Nancy Taylor, General Manager More 

Austin, United States
1 review
5 of 5 stars Reviewed April 7, 2015

This is a great place to stay in a small town. The staff was very friendly and helpful. The hotel was clean and inviting. The bed was comfortable. I really enjoyed the breakfast and happy hour. One of the best ideas is the sack breakfast that is available to any guest that does not have time to sit down and... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
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