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Holiday Inn Express Brownwood

2.5 of 5
504 West Commerce St., Brownwood, TX 76801
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Holiday Inn Express Brownwood
Ranked #2 of 8 hotels in Brownwood
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43 reviews from our community

    Trip type
Traveler rating
    23
    14
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Date Rating
Wareham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 12, 2013

Having spent nearly three weeks on the road, my wife and I encountered a variety of good and some not so good motels; this was possibly the best of the lot. I was immediately taken by the young but very professional staff who went out of their way to help. The room we were allocated was both spacious and comfortable... More

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Warren, New Jersey
Top Contributor
55 reviews 55 reviews
46 hotel reviews
Reviews in 49 cities Reviews in 49 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 8, 2013

We passed and stopped in Brownwood TX for 1 night and stayed in this nice hotel. Room is big and clean, staff are kind and helping, and breakfast is superb. It is conveniently located with many stores and restaurants just across the street, and we walked over for dinner. Everything one needs for a one-night-stay.

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 6, 2013

The bad news first. This hotel has the SLOWEST Internet I've ever experienced. Remember dial-up? Yeah, divide that speed in half and that's about how fast it is. Basic websites like CNN.com won't load. Second, this hotel is very dated (see pictures). Very 1990s. Nothing like the newer HIEs. Other than that, it was a pretty average hotel experience. It... More

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Killeen, Texas
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 1, 2013

This is a nice place to stay! I've stayed here before and it seems they have changed their carpets, which is great!! The beds were quite comfy, the rooms were very clean, the staff was very friendly!! We over slept, so we didn't make it down for breakfast, so I cannot comment on that...thank goodness for the military discount because... More

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Oklahoma City, Oklahoma
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 15, 2013

If your staying in Brownwood, you cant go wrong with Holiday Inn Express. Its a standard Holiday Inn Express for the most part.... comfy bed, fridge, free breafast and very clean. I like the HIE room layout in that it has an additional seperate kitchen/utility sink outisde of the bathroom with a mirror which comes in really handy when you... More

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Huntsville, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2013

This was the first time to stay at this hotel. The staff was professional. Two staff members were outstanding Karrie and Chandler! Room was comfortable and clean, breakfast was fine and so was the buffet served on Tuesday night.

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Lubbock, Texas
Top Contributor
72 reviews 72 reviews
26 hotel reviews
Reviews in 37 cities Reviews in 37 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 26, 2013

We had stayed at this hotel before and been really impressed with the value, quality, and expecially the staff. It is still good, but this time we were not as impressed. Nothing was wrong. Everything was fully acceptable. It was just a more nearly average than before. It is still a good place to stay.

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See 2 more reviews by WestTexastraveller17 for Brownwood
1 review
2 of 5 stars Reviewed March 22, 2013 via mobile

First, the staff at this hotel is incredible. They are welcoming, attentive, and responsive. They cannot be blamed, in the least, for this poor review. However, the hotel is out of date. The carpets in the rooms are musty and old and in need of changing. In every room that I have stayed in, the bathroom is unacceptable. There is... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review
April 5, 2013

Dear BrianKincaid, Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. I am pleased to know that you find our staff incredible. Our staff members are truly the heart of the hotel and we are glad it's being appreciated by our guests. Please accept my sincere apologies... More

New York
Top Contributor
58 reviews 58 reviews
52 hotel reviews
Reviews in 37 cities Reviews in 37 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 15, 2013

I had a stop over here on a trip across the country and was very happy I found it. The hotel was clean and efficient. The rooms were comfortable and the staff was very friendly and helpful. I stay in hotels all over the world but when I am traveling on the road, I always look for a Holiday Inn... More

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Richmond, Texas
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 25 cities Reviews in 25 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed March 14, 2013

My family and I stayed here over Thanksgiving weekend while visiting some relatives. I found the room clean and ample for our family of four. The staff at the front desk and the staff working in the breakfast area were all very friendly and accomodating. They did leave a note in our room that there would be no housekeeping on... More

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StaySmartwHIE_BWDTX, Director of Sales at Holiday Inn Express Brownwood, responded to this review
March 22, 2013

We are very thankful that you took the time to post a review here on Tripadvisor. Just as you are important to us, we thank you for allowing us to honor our housekeeping staff on major holidays as well! We look forward to having you and your family back through here any time! Michael Bradford Director of Sales HIE Brownwood More

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4.5 of 5 stars 22 Reviews
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Additional Information about Holiday Inn Express Brownwood

Also Known As:
Holiday Inn Express Brownwood Hotel
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Brownwood
Brownwood Holiday Inn
Address: 504 West Commerce St., Brownwood, TX 76801
Phone Number:
Region: United States > Texas > Brownwood
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Brownwood
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 
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Holiday Inn Express Brownwood
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