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All 8 Brownwood hotels

Holiday Inn Express Brownwood

2.5 of 5 Hotel   |   504 West Commerce St., Brownwood, TX 76801
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Ranked #3 of 8 hotels in Brownwood
A recent review
5 of 5 stars Reviewed February 15, 2014
TexasTrailBlazer Lubbock, Texas, United States
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58 people have reviewed this hotel

Traveler rating
    31
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    3
See reviews for
14
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Joplin, Missouri
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I really don't know where to start. First I think they need a manager the housekeeper said they did not have a manager so maybe that is the problem. The front desk is out of control they do not know guest service and you would think you are checking into Animal House the way they were acting and conducting business.... More

Was this review helpful? Yes 1
Lubbock, Texas, United States
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 15, 2014

This hotel was roomy and clean, with an excellent shower. and a very good breakfast. No frills, but a dependable place to spend the night, conveniently located to historic downtown Brownwood, nearby shopping (it's walking distance to the famous Underwood's BBQ) and Howard Payne College.

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Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you kindly for providing us with feedback regarding your stay with us! We truly appreciate your business and look forward to having you stay with us again in the future. More

Lubbock, TX
Top Contributor
146 reviews 146 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed February 8, 2014

Great breakfast. Nice king sized bed. Great shower. Very friendly service throughout our stay. One minor nitpik. There was a stain on the carpet right by the bed. Seems like they'd get rid of that. Other than that. It was great. Oh, and they have an outdoor pool. We were there in February and were wishing their pool was indoor... More

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Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for taking time out of your schedule to share your comments regarding your past stay with us! We will be cleaning the stain next to the bed and hope that you will come back to visit us to see that we have had the stain removed. We truly appreciate your feedback and look forward to having you with... More

Houston, Texas
Top Contributor
99 reviews 99 reviews
52 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 7, 2014

We stayed at the Holiday Inn Express Brownwood on two separate occasions within the same month. We were equally impressed both times – and it wasn’t just because of the warm chocolate chip cookie when we checked in. Our king suite on the top floor was spacious, clean, and quiet. The bathroom was well lit and the shower had good... More

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Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for taking time to share you feedback with us regarding your recent stay! Your business is very valuable to us, we thoroughly appreciate comments regarding our guestrooms, team members, and our breakfast, we strive to ensure each guest is exceptionally happy with their stay with us! We hope that you will come back to visit us again! We... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 28, 2013 via mobile

Went to a wedding in Brownwood and this was the hotel with a block of rooms for the wedding. Showers were amazing! I loved how large the rooms are. My family and I used it to host other family members after the wedding so we could all catch up. The beds were very comfortable and I felt so energized the... More

Was this review helpful? Yes 1
Natalie M, VP of Sales & Marketing at Holiday Inn Express Brownwood, responded to this review

Thank you for taking time to share your feed back with us during your recent stay in Brownwood! We appreciate your comments regarding the spacious guestrooms and the breakfast. We hope to have you come and stay with us again in the future! More

Dallas, TX
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 14, 2013 via mobile

We were traveling with our young adult son, and trying to avoid paying for 2 rooms. The king suite worked very well. He slept on the pull out and the room was very spacious. Price was very reasonable.

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Orange, Massachusetts, United States
1 review
3 of 5 stars Reviewed December 8, 2013

This place was very nice for small town the things that would made it beater was if they had a game counsel or board games to Barrow and the cheese in the omelets made them all most un edible it was like they used cheesewiz or can cheese

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IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review

Dear Nicholas K, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

round rock, texas
2 reviews
2 of 5 stars Reviewed September 16, 2013

I have been staying at this hotel for about a year now and have had a great experience. However, on my last trip, September 9, I found things were not as they had been in the past. The pool water was murky green. The elevator was broken for several days. The internet did not work. And breakfast served watery eggs,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review

Dear aquaroundrock, Thank you for writing a review about your stay. It was unfortunate to see this visit was not up to the standards you have come to expect from us. We were glad to see our staff was still a welcoming and friendly part of your experience. We take all reviews positive and negative very seriously, and your feedback... More

Dallas, Texas
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 3, 2013

Typical Holiday Inn Express. It was really nice to be greeted so nicely and great check-in experience. My room was ready and I had the key to my room within minutes. Room was great, very comfortable bed. Nice workstation!

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Dallas, TX
Top Contributor
189 reviews 189 reviews
64 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed September 2, 2013

I choose the Brownwood Holiday Inn Express because of a slightly lower rate and the good reviews. I had called ahead and check-in was fast and easy. Grounds are well-maintained and clean with plenty of well-lit parking. The whole hotel is clean, nicely decorated, and fresh-smelling. My room was large, very clean, and had all the extras, with a large... More

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Additional Information about Holiday Inn Express Brownwood

Also Known As:
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Express Brownwood Hotel
Holiday Inn Brownwood
Brownwood Holiday Inn
Address: 504 West Commerce St., Brownwood, TX 76801
Phone Number:
Location: United States > Texas > Brownwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Brownwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Brownwood 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 
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