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BEST WESTERN Caprock Inn

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321 Lubbock Road, Brownfield, TX 79316-3651
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1 room 1 adult
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BEST WESTERN Caprock Inn
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75 Reviews from our TripAdvisor Community

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austin, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

experience was okay. i would prefer if they had fresh breakfast items and if the rooms weren't so far away from the lobby. the checkout front desk staff was very friendly and nice. For the price i would like better breakfast

Review collected in partnership with Best Western

Helpful?
Thank Armando G
Melba S, FRONT DESK NELLIE SALINAS at BEST WESTERN Caprock Inn, responded to this review

I am very sorry to hear you were not pleased with your stay. WE STRIVE TO MAKE THE BEST LASTING IMPRESSIONS WE POSSIABLE. we are in the process of improving our breakfast at this time. hope to see you soon. thank you again for taking the time to give us your opinion. It helps us to better your stay in... More 

Midland, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Awesome place to stay! The staff is outstanding and their attention to detail and cleanliness is top drawer ! I never do reviews but this place deserves 5 stars! We were there for 2 weeks and it was like home!

Helpful?
Thank Ann P
Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you very much for your kind words. We try very hard to make all our guests feel like they are at home. Please stay with us again on your next travels. Thank you More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

interior is fine, however exterior looks a little dated; price should be a little lower for the quality of the hotel. had some trouble due to a snowstorm that blew in prior to the visit. most restauraunts were shut down. unfortuntely the hotel wasn't ready to deal with it by plowing out the ice- parking and walking were hazardous. but... More 

Review collected in partnership with Best Western

Helpful?
Thank 328quynhv
Nisha P, Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you for your reponse to our survey. Unfortunately we were taken by surprise by the intensity of the blizzard and did our very best to accomadate all our guests to the best of our ability. This isn't generally a normal situation for us in the winter, and I sincerely hope that on your next travels that you choose to... More 

Santa Fe, New Mexico
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed January 1, 2016

My wife and I stayed one night in this hotel on a road trip because they allowed dogs and were in the right place at the right time. The room was adequate. However, the price tag was high given the quality of the room. Given relatively few hotel choices in town I suppose it is simply a case of supply... More 

Helpful?
Thank Ryan D
Melba S, Front Dest at BEST WESTERN Caprock Inn, responded to this review

Thank you for staying with us at the Best Western Caprock Inn in Brownfield Texas. We hope that on your further travels that you choose to stay with us again. Thank You Melba S More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 1, 2016

Best Western in brownfield is a great motel. newly remodeled and clean. the staff is excellent and very caring. i am so pleased every time i stay there. april melba armando helen carmen nalley and paul are so kind and willing to help in anyway possiable. BEST STAY EVER!!!!!!!!

Review collected in partnership with Best Western

Helpful?
Thank nellie s
Melba S, front desk at BEST WESTERN Caprock Inn, responded to this review

Thank you so much for your kind words. We are glad that you enjoyed your stay here with us. We hope to see you again on your next stay. Thank You Melba S More 

Brownfield, Texas
1 review
5 of 5 stars Reviewed December 15, 2015

I fulltime in an RV, so when the electricity decided to conk out at the pole on the weekend, we had no power! Luckily, the Best Western Caprock Inn allows pets, so my little Yorkie and I bopped on over and got a room. Everything about the stay was excellent! The room was clean and quiet and I felt safe... More 

Review collected in partnership with Best Western

Helpful?
Thank Norma D
Melba S, front desk at BEST WESTERN Caprock Inn, responded to this review

We appreciate your kind words. Thank you for staying with us . I hope that everything worked out for you and your electricity is working well. If we can be of service to you in the future, please don't hesitate to call us. Thank you Melba S More 

Coalville, Utah
Level Contributor
3 reviews
3 of 5 stars Reviewed December 1, 2015

The property is split. It you have a room starting with #300 you are in a separate building. So to go to the amenities like breakfast at 6am you need to drive or walk in the existing weather. The separate building is clean and nice however the tv service was fuzzy and the hair dryer smoked and quit. The price... More 

Helpful?
Thank gypsyann
Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you for taking the time to leave a review for our property. We are however, an exterior property that really tries to accomadate all our guests needs. I am sorry you found that our extension across from the main building a inconvience. We hope that you will stay with us again, if so, we will do our best to... More 

fwb
2 reviews
4 of 5 stars Reviewed November 5, 2015

This hotel had a nice room, recently remodeled, nice shower and amenities. There was hot breakfast as well, with a good variety to choose from. Conveniently located for ease with travel and had room for a trailer to park.

Review collected in partnership with Best Western

Helpful?
Thank 609glennk
Nisha P, Front Desk Nellie at BEST WESTERN Caprock Inn, responded to this review

thank you for your recent stay with us we are pleased to hear that you enjoyed your stay. we hope that you continue staying with us in the future. we look forward to seeing you agin. thank you from all of our staff. More 

Midland, United States
1 review
5 of 5 stars Reviewed October 30, 2015

Only place I stay at if traveling to Plains, Denver City or any where near there. The staff is very friendly and remembers your name. They take the time to help with any concerns and want to make sure that your stay is very comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Vanessa S
Nisha P, front desk Nellie at BEST WESTERN Caprock Inn, responded to this review

thank you for choosing us. we are always pleased to hear when someone enjoyed there stay with us. we hope you continue to choose us in the future and we will continue to do our best to make your stay comfortable. thank you agin from all of our staff More 

Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 12, 2015 via mobile

I came to this hotel twice and I drove 30 miles out of my way to come on my second visit because of April who works upfront. It was amazing she not only make sure that everything was right with my room she took care of my Fax and she gave me some for breeze to spray in the room... More 

Helpful?
Thank michael d
Nisha P, General Manager at BEST WESTERN Caprock Inn, responded to this review

Thank you so much for staying with us and appreciate you for choosing our hotel . April is a very loyal employee and has the hospitality skills needed to make everyone feel special. More 

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