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Holiday Inn Express Hotel & Suites Brownfield

2.5 of 5
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410 Lubbock Road, Brownfield, TX 79316
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Holiday Inn Express Hotel & Suites Brownfield
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33 Reviews from our TripAdvisor Community

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    13
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    3
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3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo Springs, Texas
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were on a road trip and stayed here on our way home. Brownfield is not a big town and we were not sure what to expect but we were pleasantly surprised. The room was pretty big and clean. I am pretty particular and it was very clean. It had a kitchen area with sink and living room area too.... More 

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Omaha, Nebraska
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The room we were in was very spacious and clean. The staff were nice. We had no problems checking in, despite the fact that when we checked in it was about 12:30 am. Our only complaint was the water pressure; it was practically nonexistent. Our stay was from August 14-18, 2015. Have been here before and will definitely return to... More 

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Manhattan Beach, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015

Hotel is clean. Friendly staff. Pool is cold and the spa smelled odd. We were upgraded to a suite and the size was nice. Kitchenette with a refrigerator, microwave, and bar sink. Would still stay again.

Was this review helpful? Yes
holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your kind and fair comments. I’m pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day.... More 

Pinetop-Lakeside, Arizona
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 19, 2015

The reason for our review is because of the way they "gauge" people when events such as graduation, holidays etc. are happening. We paid $181 for a room that should have been about $100 but because it was graduation weekend they raised their price & thought it was OKAY! Hotels should be ashamed of themselves for this practice.

Was this review helpful? Yes
holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your comments. We take pride in offering fair, market-based pricing and in offering some of the best rates in the Brownfield area. No matter you’re need, you can count on us to offer the best possible rate. Still, if we let you down or disappointed you in anyway, I’m sincerely sorry about that and regret it.... More 

Grand Marais, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

Don't usually stay at Holiday Inn properties but this hotel might get me to change my ways. I'd worked the night before and driven 9 hours so I was really beat when I arrived. The front desk employee (Ulanda) was friendly and engaging. She made us feel right at home and was very helpful with restaurant and other suggestions. Our... More 

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holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy you, as we do so many others each day. Thanks... More 

Georgetown, Texas
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 4, 2014

We visit Brownfield often since we have family and friends there. Understand that Brownfield is a town of 9,000 in the middle of millions of acres of flat, sandy farmland as far as the eye can see. Before the HIE opened in BF recently, we stayed in the best place available and it was tolerable, but you could always smell... More 

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holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your kind words. We strive to be the best hotel choice in Brownfield or anywhere around, and we believe we meet that goal every day. I’m pleased we provide an experience that exceeds your expectations. Thanks for being a repeat guest, and I hope to be able to serve you many times in the future. Sincerely,... More 

Dallas, TX
Level Contributor
302 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
4 of 5 stars Reviewed September 20, 2014

Most travelers know that Holiday Inn Express is a good choice for a stay anywhere. You get what you pay for and HIE always delivers clean, well-maintained grounds, lobby and rooms. The atmosphere is always friendly and safe and the rooms are updated, clean and usually very comfortable. Although this Holiday Inn was more expensive compared to other cities I've... More 

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holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your very kind words about our hotel. Nothing is more important to us than satisfying every guest, and I’m pleased that we successfully satisfied you. We believe we provide a great value along with everything guests have come to expect from the Holiday Inn Express name. We look forward to serving you again soon. Sincerely, Hotel... More 

Pinehurst, Texas
Level Contributor
175 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed September 16, 2014

While the staff was friendly and helpful, breakfast was OK and the room and bathroom was clean, one needs to remember it's HIE. The A/C worked as expected and the water was hot when I turned it on first thing. That's what's so comforting staying with HIE, you know what you need and what to expect.

Was this review helpful? Yes
holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your kind words. We take pride in being a Holiday Inn Express location that exceeds our brands requirements and customer expectations. I’m pleased we provided the consistency of experience you expected. We hope you’ll be staying with us many times in the future. Sincerely, Hotel Manager More 

The Dalles, Oregon
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 13, 2014

We stayed one night on our way to Ruidoso. Nice rooms, very clean and comfortable bed. Rooms come with a microwave, mini fridge, coffee maker, a desk & chair plus an extra upholstered reading chair. Good lighting. Spacious bath room. Property seems well maintained. Front desk ladies were very nice and welcoming. Stay includes a free breakfast. Plenty of food... More 

Was this review helpful? Yes
holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, I’m so pleased that we provided a better-than-expected experience. I’m sorry that the view wasn’t to your liking, although there’s little we can do about that. I’m pleased you were safe and happy with us and look forward to having you with us again. We work to satisfy all guests and are pleased we satisfied you so thoroughly.... More 

Austin, Texas
Level Contributor
210 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed August 25, 2014

My family stayed here for one night recently, and though we arrived too late to get a great night's sleep, it was a good hotel choice. We had a suite with a king-size bed, a seating area (that, unfortunately, wasn't at all separated from the sleeping area), a small counter with mini-fridge, and a typical bathroom. The bed was comfortable,... More 

Was this review helpful? Yes
holidayinnexpressbro, Webmaster at Holiday Inn Express Hotel & Suites Brownfield, responded to this review

Dear Guest, Thanks for your kind words. I’m pleased that your stay with us was satisfactory in most ways and that we were a good choice for your brief stay during your road trip. We’ll take your comments into consideration as we change and improve this hotel. I hope you will be able to stay with us again soon when... More 

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