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All 4 Borger hotels

Hampton Inn & Suites Borger

2.5 of 5 Hotel   |   1415 West Wilson Street, Borger, TX 79007
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Ranked #2 of 4 Hotels in Borger
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Joseph C M Lucas, TX, United States
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61 reviews from our community

Traveler rating
    42
    12
    3
    4
    0
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14
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lucas, TX, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Very nice hotel located in Borger, TX. Hotel is relatively new, well maintained and clean. Comfortable beds, excellent internet service, digital HD television and complementary breakfast bar including hot as well as cold breakfast items.

Review collected in partnership with Hampton

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thanks so much for your generous comments. We know our guests have expectations when they stay with us, and we strive to exceed those expectations. I have shared your comments with our team, and I know that this will serve to encourage them in their continued efforts to provide exceptional guest service. Thanks again, and we look forward to having... More

Lubbock, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The Hampton in Borger is a high quality option, for a very reasonable price. Rooms are great, very comfortable, great variety of breakfast options. Location is great with shopping, grocery store, Frank Phillips College, all within a very short distance. The staff is very friendly and helpful. Even though the hotel is located right on Hwy. 136, it is very... More

Review collected in partnership with Hampton

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

From all of us at the Hampton Inn & Suites Borger we would like to thank you for your kind words and positive review. We are glad that you enjoyed your trip to Borger, Texas and it was a privilege to be your hotel of choice. Our hotel is indeed a high quality option in Borger, Texas, as you mentioned,... More

Soda Springs, Idaho
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here on business four or five times over the past two years, and never had a problem. The evening dinner is great - I'll stay again the next time I'm in Borger. There's a couple of decent eating places within a mile or so.

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thank you for your gracious comments about your experience at the Hampton Inn and Suites Borger, Texas. Your remarks about the evening dinner being great and that you will be staying with us again has been shared with our team members and is an inspiration to them. We look forward to the next time your travel brings you back to... More

Houston, Tx
Top Contributor
59 reviews 59 reviews
47 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have travelled to Borger many times and have stayed in every hotel in town. I stayed in the Hampton Inn this last trip and was very impressed. The hotel folks were very nice and courteous. The room (I stayed in a studio suite) was spacious and clean. The dinner buffet was great, with a tray of excellent pot roast,... More

Was this review helpful? Yes 1
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

From all of us at the Hampton Inn & Suites Borger we would like to thank you for your kind words and positive review. I was so glad to hear that you were impressed with our hotel, since you have stayed at other hotels in Borger, Texas. Our team takes great pride knowing we were able to exceed your expectations.... More

Seguin, United States
1 review
2 of 5 stars Reviewed August 21, 2014

I checked in and was met by scatter brain. The problem was very simple to resolve. Unfortunately I checked out with the problem unresolved. Later the Mgr. called and he apologized. Over the years I have stayed in Hilton properties approximately 360 nights and have never had a problem. This location was my first. One employees behavior wrecked a 100%... More

Review collected in partnership with Hampton

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KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thank you for taking the time to let us know about your concerns about the team member when you checked in. I understand how upsetting it can be when you have a problem and it does not get resolved in a timely manner. I hope that you accepted my apology over the telephone, and I would like to once again... More

Borger, United States
1 review
2 of 5 stars Reviewed August 11, 2014

Pool was closed and no one told us until we tried to enter the pool. We should have been told on checkin but the staff failed to inform us until I had to actually ask. I was so disappointed and the front desk acted like too bad you should have known.

Review collected in partnership with Hampton

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Dear valued guest, We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are very sorry that you were not informed at check in about the pool being closed. The work that is being performed in the pool should be finished in the next few days and it will be open as soon... More

Georgetown, TX, United States
1 review
4 of 5 stars Reviewed July 16, 2014

I found the property to be very well maintained and clean. The internet worked well in my very pleasant room. The staff was very helpful and friendly. I would give my recommendation for this property to anyone who will be in Borger.

Review collected in partnership with Hampton

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thank for being our honored guest! Thank you for choosing the Hampton Inn & Suites during your most recent visit to Borger, Texas We loved hearing the feedback about your stay at the Hampton Inn & Suites. It brings the staff complete satisfaction to hear about the success of your stay. I would also like to thank you for recommending... More

San Antonio, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2014

Room good. The bed was awesome. They offered a dinner reception on a Saturday night that was an unexpected pleasure...TACOS! Pool water was a bit cold. Our only real complaint was getting an AM wake-up call that we did not ask for. Would stay there again if the situation presents itself.

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thank you for sharing your recent experience at the Hampton Inn & Suites, Borger, Texas. We are so pleased to hear that you enjoyed your stay with us! We are committed, as a team, to providing excellent accommodations and outstanding service to our guests, however, I would like to apologize for you getting a wake up call that you did... More

Senior Contributor
36 reviews 36 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

First I will say I travel a lot and stay at Hilton properties 99% of the time. I do this for several reasons. Mostly because it's always guaranteed, and they actually READ MY SPECIAL REQUESTS when I book. I am a Diamond member and have first place parking ;0). So all of that's the norm for Hilton. This hotel didn't... More

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Franklin, United States
1 review
4 of 5 stars Reviewed June 29, 2014

All Hilton properties, not just this one, provide internet access with bandwidth slightly better than dial-up. I do NOT watch videos or download large files and bandwidth is not sufficient for basic e-mail. I have complained about this for a couple of years and Hilton has done NOTHING about this. The problem is AT&T the ISP. Second, all of my... More

Review collected in partnership with Hampton

Was this review helpful? Yes
KJ292, General Manager at Hampton Inn & Suites Borger, responded to this review

Thank you for recently being our guest and for the review. I am glad you liked our hotel, and on behalf of our entire staff, I am writing to let you know how concerned we are about your inconvenience regarding the internet. This is an issue we are working towards addressing. Your satisfaction is important to us and we will... More

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Additional Information about Hampton Inn & Suites Borger

Address: 1415 West Wilson Street, Borger, TX 79007
Phone Number:
Location: United States > Texas > Borger
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Borger 2.5*
Number of rooms: 64
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