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Comfort Inn & Suites Texas Hill Country

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35000 IH 10 West, Boerne, TX 78006
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Comfort Inn & Suites Texas Hill Country
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Comfort Inn & Suites Texas Hill Country
Comfort Inn & Suites Texas Hill Country
Comfort Inn & Suites Texas Hill Country
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80 reviews from our community

Traveler rating
    23
    29
    11
    8
    9
See reviews for
24
21
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Huron, Ohio
1 review
4 of 5 stars Reviewed 3 days ago NEW

We had no idea where to stay outside of San Antonio and was referred to Boerne Tx which is about 30 minutes away from San Antonio. The price included free breakfast and internet. Very clean place and very comfortable bed and pillows! We felt it was a very good value for our money.

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your time. You made a great decision! Our hotel is one of the best when it comes to value, customer service and happy faces. We are proud to announce that we take pride in our services and we do so with a smile. We are delighted that you had a great time and we... More 

Sunrise Beach, Missouri
1 review
5 of 5 stars Reviewed 4 days ago NEW

I called the Comfort Inn and was advised by Ashley that my trailer will have no problem fitting through the parking lot for an over night stay. I arrived, and it did not look that good. After getting out of my truck and looking around, I concluded She was right and knew what She was talking about. Ashley was very... More 

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gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your review regarding your stay! Ashely, De-Bo-rah and Joe will be thrilled you mentioned them. We are also very pleased you were able to experience what the Comfort Inn & Suites Texas Hill Country has to offer. We are a great team and guest satisfaction is extremely important. We are delighted your stay was... More 

San Angelo, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Desk clerk realized we were given a smoking room instead of non-smoking. She then upgraded us to a suite for the same price. Then the room was charged to the wrong card. They were very happy to take of that as promptly as possible. Just a good feeling from the moment I walked in. Thanks Comfort Inn & Suites Texas... More 

Was this review helpful? Yes 1
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review regarding your stay. That's right! You nailed it! We are all about Customer Service and treat our guest as royalty. Yet, we apologize that the incorrect card was charged. At times we can switch method of payment if we need to before we press the "Check-In" button.... More 

Dallas, Texas
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location and the staff were friendly but the inside of the hotel is a bit run down. The grout was flaking off on the bathroom floor and tiles were lose, paint was peeling off in the stairwell, stains on the wall in the room, and the lobby had a damp/musky smell. We were only... More 

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gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your stay. We apologize that we failed to meet your expectations. As you may or may not know we are in renovations with updating ALL bathroom tile, tub surrounds, guest room carpets, breakfast and lobby furnishing. It is happening now. With in regards to your room,... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We come to visit family and have many choices on hotels but this hotel right here was very accomodating. I have no complaints. The rooms were great, there was HOT water never had a problem and they are very attentative to make sure i was good and anything i needed i got. Front Desk was very nice, always asked how... More 

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gmtexashillcountry, Operation Department at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for choosing Comfort Inn & Suites Texas Hill Country in Boerne, TX! We are truly the ultimate experience when it comes to great value, customer service and great times. We strive for guest satisfaction and creating the ultimate best stay possible. We hope that your travels are grand and that your loyalty will reward you... More 

Texas
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 23, 2015

The staff was friendly and very helpful. But we found the hotel to be way overpriced. for the type of property it is. It is really an average Comfort Inn undergoing some renovations. It is not a $180 a night experience. The breakfast was okay, wifi was iffy, room was recently redone.

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gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review regarding your stay!! As mentioned in the other email that was sent through our Medallia for Choice Hotels, we apologize that you felt our rate was too high. We are always a very busy hotel and have high demand on weekends. You can get special rates by... More 

Laguna Beach, California
Top Contributor
121 reviews 121 reviews
22 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed March 17, 2015

Excellent value hotel conveniently located close to IH 10 and Hwy. 46. Also close to Taco Cabana, (A small regional Mexican food restaurant located in Texas.) Prices for a standard room start around $95.00 which is a lot cheaper than staying in San Antonio. (San Antonio is 30 minutes East on IH 10) The rooms are newer and we had... More 

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gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

AMAZING!! Thank you for taking the time to post a reflection of your stay. As Comfort Inn & Suites we strive for excellence in all that we do. A stay at a hotel is more than a room.....its the customer service, the value....the unexpected. As you mentioned, we are updating our hotel to a new vision. Truly Yours from Choice... More 

Saint Augustine, Florida
Top Contributor
70 reviews 70 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 6, 2015

We made this reservation at the last minute and beat the reservation there by about 5 minutes from Choice Hotels. Great choice! The staff was more than friendly on our arrival and the motel had just be remodeled. In fact there were still a floor that was under remodeling at the time. Our room was new, fresh and looked great.... More 

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Amazing Guest, Thank you for taking the time to post your experience to the world on TripAdvisor!! We defiantly appreciate it very much. Yes, we are renovating to better serve our guest with the newest and most enjoyable surroundings that a hotel can offer. We are so glad that you where able to experience amazement during your stay. Our... More 

San Angelo, Texas
1 review
1 of 5 stars Reviewed February 17, 2015

My husband and I made this reservation online. I did read reviews and thought my stay would be great. Unfortunately, I was wrong. It was late when we arrived and we had no choice but to stay. There was no hot water and the tub would not drain. After taking a cold shower in a tub full of soapy water,... More 

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, I want to began by saying, wow...... I apologize that you experienced what you stated. I looked into your reservation. You checked in at 12:17am. It was a NQQ room 303. We checked the water. There is no indication of hot water lacking, Also,the tub drains quickly and perfectly. We have had several guest use this room... More 

Travelers are raving about these Boerne hotels

2 reviews
4 of 5 stars Reviewed February 14, 2015

I do quite a bit of driving and have to stay up in hotels a lot being that I work in the oil fields. I look for a quite hotel and a great bed. This hotel is my favorite to stay at when I'm drilling in San Antonio. Tad bit hard to find, but location is away from the highway,... More 

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear John, We want to thank you for your time in reviewing our hotel. Yes, you said it John, we have one of the best pillows a hotel could own. You wont find these pillows anywhere else except through Choice Hotels brands, such as ourselves. So to enjoy them, you know where to go. :) Thank you for your loyalty!!!!!... More 

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