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Comfort Inn & Suites Texas Hill Country

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35000 IH 10 West, Boerne, TX 78006
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Comfort Inn & Suites Texas Hill Country
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84 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Oklahoma City, Oklahoma
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our stay in Boerne, TX was due to our son's wedding and our part in the rehearsal dinner. The manager and concierge worked tirelessly to make sure that we had rooms for all of our guests and even extended times in order to accomplish that feat. By the time we arrived in Boerne at the Comfort Inn, I felt like... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Wonderful Guest, First of all Lili and I want to thank you for the gift basket that you presented to us! This was such a wonderful gift and we are enjoying the items everyday in remembrance of your kindness. Thank you as well for taking the time to post a reflection of your stay here. I certainly appreciate it... More 

West Palm Beach, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We had a perfect stay. Rooms were clean. The bedsheets were crisp, clean and beds were made perfectly The bathroom was spotless. There were several Restaurants very close by. If you wanted there were several restaurants in walking distance. The staff was helpful and courteous.

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Amazing Guest, Thank you for your time in posting a review on TripAdvisor! We appreciate your time in posting a reflection on your stay. Its great to share that our hotel has it! We offer great service at a affordable price. Thank you so much! Happy travels! Keep Rockin~ -Cristal Bitar Operations Comfort Inn & Suites Texas Hill Country... More 

Orange, Texas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Awesome place to stay, the rooms are very clean, the beds are so comfortable, the Staff, especially daborah, went above and beyond the call of duty, they greeted you coming and going, sweet sweet girls

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Amazing Guest, YOU ROCK!! Thank you for taking the time to post a review on a reflection of your stay.... We defiantly want to ensure that our guest have a fantastic time and are treated as royalty. I spoke with Deborah today and she was very happy with ear to ear smile. "Thank you!!" stated Deborah...... We appreciate your... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

stayed for a weekend to attend a wedding. We booked last minute through Hotwire and got a pretty good rate of $123.00 per night for a 2 person, king room. We had 2 dogs and they were welcomed with open arms as long as you paid the per pet fee which I thought was a bit steep at $25.00 each,... More 

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review regarding your stay. It was a pleasure to have you and your pets. With the "Pet Laws" its only to inform our guest that we take the time to ensure all our guest, that we have high standards with taking pets, that all rooms will be taken... More 

Huron, Ohio
1 review
4 of 5 stars Reviewed May 27, 2015

We had no idea where to stay outside of San Antonio and was referred to Boerne Tx which is about 30 minutes away from San Antonio. The price included free breakfast and internet. Very clean place and very comfortable bed and pillows! We felt it was a very good value for our money.

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your time. You made a great decision! Our hotel is one of the best when it comes to value, customer service and happy faces. We are proud to announce that we take pride in our services and we do so with a smile. We are delighted that you had a great time and we... More 

Sunrise Beach, Missouri
1 review
5 of 5 stars Reviewed May 26, 2015

I called the Comfort Inn and was advised by Ashley that my trailer will have no problem fitting through the parking lot for an over night stay. I arrived, and it did not look that good. After getting out of my truck and looking around, I concluded She was right and knew what She was talking about. Ashley was very... More 

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for your review regarding your stay! Ashely, De-Bo-rah and Joe will be thrilled you mentioned them. We are also very pleased you were able to experience what the Comfort Inn & Suites Texas Hill Country has to offer. We are a great team and guest satisfaction is extremely important. We are delighted your stay was... More 

San Angelo, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2015

Desk clerk realized we were given a smoking room instead of non-smoking. She then upgraded us to a suite for the same price. Then the room was charged to the wrong card. They were very happy to take of that as promptly as possible. Just a good feeling from the moment I walked in. Thanks Comfort Inn & Suites Texas... More 

Was this review helpful? Yes 1
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review regarding your stay. That's right! You nailed it! We are all about Customer Service and treat our guest as royalty. Yet, we apologize that the incorrect card was charged. At times we can switch method of payment if we need to before we press the "Check-In" button.... More 

Dallas, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 12, 2015

The hotel is in a good location and the staff were friendly but the inside of the hotel is a bit run down. The grout was flaking off on the bathroom floor and tiles were lose, paint was peeling off in the stairwell, stains on the wall in the room, and the lobby had a damp/musky smell. We were only... More 

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review of your stay. We apologize that we failed to meet your expectations. As you may or may not know we are in renovations with updating ALL bathroom tile, tub surrounds, guest room carpets, breakfast and lobby furnishing. It is happening now. With in regards to your room,... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

We come to visit family and have many choices on hotels but this hotel right here was very accomodating. I have no complaints. The rooms were great, there was HOT water never had a problem and they are very attentative to make sure i was good and anything i needed i got. Front Desk was very nice, always asked how... More 

Was this review helpful? Yes
gmtexashillcountry, Operation Department at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for choosing Comfort Inn & Suites Texas Hill Country in Boerne, TX! We are truly the ultimate experience when it comes to great value, customer service and great times. We strive for guest satisfaction and creating the ultimate best stay possible. We hope that your travels are grand and that your loyalty will reward you... More 

Texas
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 23, 2015

The staff was friendly and very helpful. But we found the hotel to be way overpriced. for the type of property it is. It is really an average Comfort Inn undergoing some renovations. It is not a $180 a night experience. The breakfast was okay, wifi was iffy, room was recently redone.

Was this review helpful? Yes
gmtexashillcountry, Operations at Comfort Inn & Suites Texas Hill Country, responded to this review

Dear Valued Guest, Thank you for taking the time to post a review regarding your stay!! As mentioned in the other email that was sent through our Medallia for Choice Hotels, we apologize that you felt our rate was too high. We are always a very busy hotel and have high demand on weekends. You can get special rates by... More 

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