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Fairfield Inn & Suites San Antonio Boerne

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6 Cascade Caverns Road, Boerne, TX 78006
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1 room 1 adult
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Fairfield Inn & Suites San Antonio Boerne
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114 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Easy booking with Hilary's help. I called several months ago to hold a block of rooms for guests traveling to my daughters wedding. Excellent facility! It was very busy this weekend with soccer teams and the guests for our wedding. Clean. Great breakfasts! Helpful staff.

Helpful?
Thank David M
Houston, Texas
Level Contributor
316 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed December 20, 2015

The hotel is in a busy area. The Hotel is beside the Starplex movie cinema. Which meant you had kids cutting across the hotel parking lot to get to the movies. There is also a gas station across in case you have to fill up. As for the room was it was ok The bathroom looked like it needed to... More 

Helpful?
1 Thank Ann M
sportsfun, General Manager at Fairfield Inn & Suites San Antonio Boerne, responded to this review

Thank you for staying with us and for taking the time to write a review. I will be addressing the bathroom issue with our housekeeping team and apologize that it was not up to your standards. Our goal is for our guests to be 100% satisfied with their stay and your feedback helps us find areas where we need to... More 

Houston, Texas
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed October 26, 2015

Stayed here for 2 nights during a wedding weekend in Boerne. The hotel was nice and the rooms were decent, but the hotels allows dogs. We had a big lab staying across the hall and when the owners were not in the room there was a lot of howling and barking. Luckily we stayed out late (wedding parties etc) so... More 

Helpful?
1 Thank TheaTX
sportsfun, General Manager at Fairfield Inn & Suites San Antonio Boerne, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that you found the hotel to be pleasant and were satisfied with your room. We apologize that you were disturbed by a barking dog and had we known we would have been happy to move you. We do allow pets at our location. The reason... More 

Groves, Texas
Level Contributor
181 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed October 24, 2015

Second year in a row that our stay had issues. First night we had no clock or bath mat in the room. Also no extra towels that I requested. Talked to front desk about it Saturday morning and when we returned had a clock that looked like it came out of a shop. Had white paint dots all over it... More 

Helpful?
Thank PNG81
sportsfun, General Manager at Fairfield Inn & Suites San Antonio Boerne, responded to this review

Thank you for taking the time to review our property. We apologize that you stay was disappointing and will address the issues with our housekeeping and front desk departments, to ensure in the future better communication between our teams. We look forward to your next visit to Boerne and hope you will give us the opportunity to show you our... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 8, 2015 via mobile

We checked in late (around 11:00 pm) which was no problem. Our room on the 3rd floor was quiet and VERY CLEAN!!! The full breakfast was really good and offered many options. Staff were all pleasant and helpful. Easy on and off to I-10 and well outside the busy roads of San Antonio. Very pleased with our stay!

Helpful?
Thank Meadows8903
Paso Robles, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

This trip was part vacation, part house hunting, the Fairfield Inn Boerne was our 10 day home, Very pleasant , helpful staff , clean rooms, clean facility, good continental breakfast,large variety ,good food , easy to access,near everything .Would return .....I/ we would absolutely recommend this facility to families , business people , et al .

Helpful?
Thank geoff20132013
2 reviews
4 of 5 stars Reviewed September 20, 2015 via mobile

Very nice and accommodating staff, especially Caleb who checked us in. The room was smaller but very clean and comfortable. The hotel is well maintained, everything functioned as it should and the morning breakfast was great. I would stay here again in a heartbeat.

Helpful?
Thank Erik M
Euless, Texas
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed September 13, 2015 via mobile

A little outside of the city, and the beds aren't the best. It is a clean, safe place to stay, but the price paid may not be worth what we got. The bed was not too comfortable and the pillows were flat. For being far outside of Bourne downtown area, I would rethink before paying the price again.

Helpful?
Thank Hillary R
sportsfun, General Manager at Fairfield Inn & Suites San Antonio Boerne, responded to this review

Thank you for taking the time to review our property. I aplogize that you found the beds and pillows to be uncomfortable, unfortunately they are the standard Marriott requires us to have and do not suit everybody’s needs. I am happy to hear that you found our hotel to be a clean, safe place to stay. We are only a... More 

Houston, Texas
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 10, 2015

The staff was extremely friendly and helpful; and, the hotel was clean and welcoming (although there was a little construction going on in the lobby). They do provide a free breakfast as well. Our room was a King suite, and had a nice sitting area with its own tv. The free wifi worked perfectly as did the 2 televisions. The... More 

Helpful?
Thank TravelingDeborah
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 5, 2015

Clean room and overall hotel including the pool. Beds were very comfortable. Quiet at night, I think we were the only ones making noise. Staff was nice and the variety of breakfast selections was good.

Helpful?
Thank GSilva713
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