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All 7 Boerne hotels

Hampton Inn and Suites Boerne

2.5 of 5 Hotel   |   34935 IH-10 West, Boerne, TX 78006
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85%
Ranked #1 of 7 hotels in Boerne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Charles L. B Galveston, United States
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206 people have reviewed this hotel

Traveler rating
    118
    58
    19
    9
    2
See reviews for
80
54
9
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Galveston, United States
1 review
3 of 5 stars Reviewed 1 week ago

We had three rooms booked at the location to attend a funeral. The lobby was very nice, but the elevators were extremely hot as were all of the hallways. The room phone didn't work and the refrigerator froze the fresh food we put in to store over night. I stay at Hampton Inn's all over the place and paid $10... More

Review collected in partnership with Hampton

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HGiuffrida, General Manager at Hampton Inn and Suites Boerne, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most sincere apologies for the challenges you experienced during your stay with us. I will promptly take the steps necessary to correct... More

SAN ANGELO, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is clean, modern, quiet and has a friendly staff. The pool was sparkling clean and not full of screaming children. The room was very clean and modern. My only complaint is that the bathroom did not have a fan (only a vent in the ceiling), so the steam from the shower caused the bath floor to be slippery.

Review collected in partnership with Hampton

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Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One of the better hotels to stay when spending a night or two in Boerne, TX. Good pool for the kids and great free, hot breakfast in the morning until 9 am. There is a Starbucks next door. Dinner options? Next door is a Chili's and a few other options BUT- travel about 10 minutes to Welfare, Texas and eat... More

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Magnolia, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay if visiting west Texas. The staff is very friendly. I have stayed here 4 times now and it is always a pleasant stay. The breakfast is a good hot breakfast if that is what you want, they also have pastries. They clean not only the sheets but the bed spreads between each customer.

Review collected in partnership with Hampton

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Abilene, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Concerns reported, no follow up and no corrections made. This was a terrific hotel in the past years stayed, we were very dissatisfied with our 6 day stay - ruined our family vacation. Property amenities not working at 100%, no jets in hot tub, fountains and waterfall not working, lawn not mowed in weeks, broken fixture in bathroom, housekeeping did... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HGiuffrida, General Manager at Hampton Inn and Suites Boerne, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps... More

Cocoa, Florida
Top Contributor
53 reviews 53 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I have stayed here for almost 2 weeks and loved every minute of it. The rooms are gorgeous and comfortable and clean. The staff is professional and friendly. Will was the best. He has a sense of humor and does his best to accommodate us. The manager lives at the hotel and she is the sweetest lady... More

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Boerne, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Lack of available parking, room not made up, bathroom not clean, NO SHAMPOO - all our concerns were met with an apathetic response of "Sorry, what do you want me to do about it?". Complimentary breakfast and dining area was dirty, ran out of food, etc.

Review collected in partnership with Hampton

Was this review helpful? Yes
HGiuffrida, General Manager at Hampton Inn and Suites Boerne, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance... More

Indianapolis, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel appears new and is always clean. The breakfast is decent for a free breakfast and there is a nice, outdoor pool. It is easy to find right off Interstate 10, but it only near two restaurants. The only minus would be that the convenience / snack bar is sparsely stocked and only has had water bottles for my... More

Review collected in partnership with Hampton

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Denton, Texas, United States
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've been traveling a lot, lately. Stayed in a dozen motels in the last couple of months. Many of them Hampton Inns. This one looked the same on the outside. Inside, not so much. Every single chair that had upholstery had big greasy stains on them. That can't ruin a person's stay, but it makes you wonder what else they're... More

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Austin, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After checking in, I opened the door to my room and it reeked of cigarette smoke. The person at the front desk immediately upgraded me to another room, which turned out to be one of the best they have. When I tried to set the alarm on the radio, I discovered that the radio did not work and I called... More

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Additional Information about Hampton Inn and Suites Boerne

Address: 34935 IH-10 West, Boerne, TX 78006
Phone Number:
Location: United States > Texas > Boerne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites Boerne 2.5*
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Also Known As:
Hampton Hotel Boerne
Boerne Hampton Inn
Hampton Inn Boerne

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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