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All 15 Big Spring hotels

Holiday Inn Express Big Spring

2.5 of 5 Hotel   |   1109 North Aylesford, Big Spring, TX 79720
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39 people have reviewed this hotel

Traveler rating
    16
    12
    7
    3
    1
See reviews for
5
5
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
USA
Top Contributor
171 reviews 171 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed March 1, 2014

I had to stay here since it was what my company could afford and here are my comments: GOOD: Ok beds to sleep, acceptable clean rooms, decent breakfast, plenty of parking space and free wifi, the girl named ruby has great customer service and goes all the way to help you I loved her. NOT THAT GOOD: this hotel is... More

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear bryanmantezoni, Thank you for taking the time to convey your comments regarding your recent experience with Holiday Inn Express Big Spring. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been reviewed... More

Fort Stockton, Texas
1 review
4 of 5 stars Reviewed January 26, 2014

Clean Room, Comfortable Bed, Good Breakfast, Right off the Interstate. Stayed two different times in the last month and cant complain about anything. A lot of oilfield workers around, but no problems with that either.

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear Frannnces, Thank you for your generous review of our hotel. We are very happy to hear that everything about your stay with us seemed satisfactory. We do try to exceed our guests' expectations, and hope that you will continue to choose HIE Big Spring when visiting the West Texas area. Your review has been shared with all departments as... More

Lubbock, Texas
Top Contributor
94 reviews 94 reviews
38 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed January 24, 2014

I'm typically not a big Holiday Inn fan, but because of circumstance, I stayed at this Big Spring property...impressed by its cleanliness, safety, and staff helpfulness. I would stay at this location again and have no reservation in recommending it to others.

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear Lifeontheroad, Thank you for taking the time to let us know how your experience was while staying with us. We are very glad to hear that you gave the Holiday Inn brand a chance to impress you, and we look forward to serving you again in the future. Your review has been shared with all departments, as it is... More

Rapid City, South Dakota
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2013

Everything about our stay here exceeded our expectations. From our first encounter with the hotel staff and manager, to the snacks at the counter, the breakfast, to the rooms themselves. They were very knowledgeable about where to go and what to see in the Big Spring area, and we had wonderful conversations with them on more than one occasion. They... More

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Thank you, Project Highway, for your awesome review of our hotel. We are glad you enjoyed your stay, as we enjoyed having you with us, and being a part of the Project Highway experience first-hand! I know you are currently on a major country-wide tour, but if either of you happen to find yourselves in the Big Spring area in... More

The Colony, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2013

If you have to stay in Big Spring, TX, this location is worth the money. Most hotels in West Texas are high priced right now because of the oil boom. This location was clean and the service was good. They also knew a lot about the town and were able to recommend good restaurants.

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear Chris C, Thank you for your generous review of your stay with us. We are pleased that our quality guest service, along with the hard work of other departments within the hotel, have had a positive impact on your experience. Please be sure that your review will be shared with all departments, as initiative to keep up our winning... More

Houston, Texas
Top Contributor
61 reviews 61 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 17, 2013

The hotel is relatively new and clean. The motel seemingly benefits from an oil drilling boom in the area. The breakfast service was out of certain items well before closing with no attendant in the room until she was found elsewhere. The exercise room had a water server but the bottle was empty and there were no cups had there... More

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear wgn, Thank you for your review regarding your recent stay with Holiday Inn Express Big Spring. I do apologize for the challenges you experienced while lodging with us. Your comments have been shared with management, along with all departments, so the entire hotel staff is aware of the detrimental impact that our lack of attention to detail had on... More

Chattanooga, Tennessee
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 10, 2013

Upon checking in I had a room with a king bed and was surprised that there was a chair and ottoman in the room. It's nice to be able to sit in a chair and relax after driving all day and not have to lay on a bed. If you are in a room that faces the interstate it's a... More

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Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear easiwin1948, Thank you for your wonderful review. We're very happy to hear that your experience with us was a positive one, and you enjoyed most aspects of your stay. We noticed there was a slight concern about "value", and we do understand that an energy boom in the area has driven lodging prices up dramatically. This increase in prices... More

San Antonio, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2013

We chose this hotel because I could use my rewards night points for a room and it was on our route of travel. However, when trying to book a room with IHG rewards program, I ran into nothing but obstacles and had to wait far too long for a representative. Front desk agent, Ruby Austin, went above and beyond to... More

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear Michael G, We would like to thank you, not only for your wonderful review of our hotel, but also your awesome comments about our front desk agent. Be sure that we shared this review with her, to show her how her great job performance does affect others in a positive way. We would love for you to come see... More

Janice, Mississippi, United States
1 review
5 of 5 stars Reviewed June 4, 2013

Clean rooms and plenty of extras. There are plenty of goodies like fresh cookies and packaged snacks. Free bottled water (even though it's not Coke brand). The breakfast is pretty good, but best of all it's free food. If you have to stay in Big Spring, your best option is Holiday Inn Express!

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear Garrett S, Thank you for your recent review regarding HIE Big Spring. We appreciate you taking the time to make us aware of your delighful experience during your stay with us. It is truly rewarding when a guest recognizes our staff's efforts and says "thank you". Your comments will be shared with the entire staff, as reinforcement to keep... More

1 review
4 of 5 stars Reviewed June 4, 2013 via mobile

I thought that the staff working at the hotel were very friendly and helpful. The rooms were also kept very clean and neat. The outdoor pool and spa were always kept clean, with a nice area to relax in the sun. They also always had bottles of water in the room and at the front desk which was wonderful because... More

Was this review helpful? Yes
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear Hibbet, Thank you so much for taking the time to write a review of our hotel. I am thrilled to hear that we are consistently delivering great guest service, and this review will be shared with the entire staff so they will know their efforts are being noticed! We look forward to serving you in the future, and you... More

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Additional Information about Holiday Inn Express Big Spring

Also Known As:
Holiday Inn Express Big Spring Hotel
Holiday Inn Express Big Spring Hotel Big Spring
Holiday Inn Big Spring
Big Spring Holiday Inn
Address: 1109 North Aylesford, Big Spring, TX 79720
Phone Number:
Location: United States > Texas > Big Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 hotels in Big Spring
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Big Spring 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel Big Spring. We are conveniently located near downtown Big Spring, the Heritage Museum and Comanche Trail Park, which includes the new Big Spring Aquatic Center. We are also minutes away from The Hanger 25 air museum. All guest rooms are equipped with free Wi-Fi; iron & ironing board, microwave, refrigerators, coffee makers, cordless phones, and hair dryers...free continental breakfast! The Holiday Inn Express Hotel is an interior corridor hotel with keycard locks, a fitness facility, and a business center. ... more   less 
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