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Holiday Inn Express Big Spring

2.5 of 5
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1109 North Aylesford, Big Spring, TX 79720
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Holiday Inn Express Big Spring
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Ranked #3 of 15 Hotels in Big Spring
A recent review
5 of 5 stars Reviewed January 20, 2015
George W San Antonio, Texas
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51 reviews from our community

Traveler rating
    22
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    9
    4
    1
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11
6
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Angola, Indiana
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed at this motel 3-24-15. The price was exaggerated. We had settled in, wife was washing her hair and water was near scalding, no adjustment. I tried to shower next morning, freezing. Tried to adjust, knob came of in my hand. Desk notified, ho-hum, will send maintenance. He walked in on us unannounced as we were leaving. Carpet dirty... More 

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San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

I stayed at Holiday Inn Express in most recently 01/13/15-01/15/15. My colleagues and I had planned on using the business center to prepare and print out many documents while in Big Spring. Unfortunately, the printer in the business center was broken and one of the two computers that is normally there had been stolen. Not a problem though! The staff... More 

Was this review helpful? Yes 1
Trophy Club, Texas
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 4, 2015

We stopped here on our way home because the highway was frozen over. The ladies at the front desk were so sweet and treated me like family. I wanna go back just to visit with then! Ps the hotel was comfy and breakfast was good.

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Massachusetts
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 6, 2014 via mobile

...if you are a light sleeper. Route 20 goes alllllll night. Otherwise, this is a nice, clean hotel, with free breakfast starting at 5:30. Reserve a table at K.C. Steakhouse. Great food at low prices.

Was this review helpful? Yes 1
Estero, Florida
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 15, 2014

The room and breakfast were acceptable, but beware of the rates for this oil boom Texas town. My wife's and my greatest complaint was information for and final result of our rate. We were first told by the desk on the phone a very reasonable rate for my wife's high school reunion, then double that price when it was entered... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Big Spring, responded to this review

Dear charlieboy235, Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry you were not satisfied with the price you paid and for any inconvenience caused you. It is certainly not our intent... More 

Trophy Club, Texas
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed September 13, 2014

The staff is very friendly and appears to really appreciate your business even though there is so much activity in this area that the are consistently sold out. The hotel itself could use a major make over, many of the rooms have small problems that need to be addressed. I stayed in several during my weekly trips to Big Spring.... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Big Spring, responded to this review

Dear Steveinjest, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our staff friendly and apologize for the inconvenience the overall condition of... More 

Rochester, NY
Top Contributor
72 reviews 72 reviews
53 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 6, 2014

First class by any standard. Convenient to the interstate, great room and comfortable beds. Bathroom was clean and in excellent shape. TV had many channels and the A/C was fairly quiet and effective. Indie sink in the bathroom but the counter was spacious. No exhaust fan, though. The staff, from the maids to the night clerk to the day manager... More 

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Longview, Texas
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 19, 2014

After completing a project nearby, I needed rooms for my employees. In an area where rooms are hard to find or priced outrageously, I found this property. The staff was very accommodating and the rooms were well maintained. Easy access to I 20. Will stay again

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Council Bluffs, Iowa
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2014

I have stayed in other hotel/motels in the area and didn't feel safe at all. This hotel was beautiful on the outside, clean on the inside! The staff was helpful and met my needs. The pool was great, well taken care of. The breakfast was wonderful, lots of choices, and the kitchen staff was friendly. They even bake cookies each... More 

Was this review helpful? Yes 1
Pecos, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2014

Our Sectional Tournament was held in Big Spring, Texas and being that we were quite a bit of distance away, we stayed in this hotel along with several parents. We must have occupied at least 20 rooms. Our experience there was INCREDIBLE!!! The staff was extremely friendly and helpful. We couldn't have asked for a better experience. I would recommend... More 

Was this review helpful? Yes 3
Angie W, Director of Sales at Holiday Inn Express Big Spring, responded to this review

Dear RedRaider2014, We thank you so much for your review of our property. We are so happy to hear that your team enjoyed their stay. We look forward to your future return, when you are in our area again. Again, thanks for the wonderful review; happy days and safe travels! More 

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